Mail folder problem

I just encountered a problem, where I changed the name of a mail sub-folder, thereby loosing all contained e-mails in the folder. This is obviously a problem in Mail.
OK, I moved up one step to the parent folder, entered time machine, went back a couple of hours and found my lost e-mails. Marked them (about ten e-mails in all) and hit restore.
Then everything froze, dead. Could not find any better idea than power off.

One thing that may help is to go to Mail Preferences, Accounts, and in your account under the Advanced tab select the check box for "Prompt me to skip messages over xxx kB" (where you indicate how many kB). This can reduce the download times by factors of 2 to 4 or more, depending on the size of the attachments.
I think the more specific control you are looking for that is analogous to what you can do on the iPhone and iPad might not be available on the computer versions of Mail.
Edit added: I just noticed that the above option is only available for POP accounts, but not for Exchange (IMAP) accounts, so unfortunately it may not apply to your account.
Message was edited by: steve626

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Exchange Mail Folder Problem

I travel with my macbook air and want to use the Mail app to connect to my Exchange account. However, when I add the account it tries to sync my entire Exchange mailbox. This is too much email to sync. My mailbox is large and changes throughout the week so by the time I fire up mail it takes hours to sync messages.
My ipad syncs mail for 3 or 5 days which is perfect. How can I configure Mail.app to behave the same way?
I either way to sync JUST the Inbox and none of my subfolders OR JUST mail for the last 3 to 5 days....
Again, since the laptop is often offline for periods of time I do not want to sync my entire mailbox while travelling. How do I replicate how the iOS handles Exchange accounts on my Macbook Air?
Thanks!

One thing that may help is to go to Mail Preferences, Accounts, and in your account under the Advanced tab select the check box for "Prompt me to skip messages over xxx kB" (where you indicate how many kB). This can reduce the download times by factors of 2 to 4 or more, depending on the size of the attachments.
I think the more specific control you are looking for that is analogous to what you can do on the iPhone and iPad might not be available on the computer versions of Mail.
Edit added: I just noticed that the above option is only available for POP accounts, but not for Exchange (IMAP) accounts, so unfortunately it may not apply to your account.
Message was edited by: steve626

Cannot open your default e-mail folder. Microsoft Exchange is not available. Either there are network problems or the Exchange computer is down for maintenance

Windows Server 2012 R1 with Exchange 2013 SP1
Windows XP SP3 with Outlook 2010 (14.0.4760.1000) computer is on the same network, but not a part of the domain.
When I try to configure Outlook profile for the user, I manually enter exchange server name and user name.
Check User button underlines server name and user name and profile gets created successfully.
Once I try to open outlook for the user I get
Cannot open your default e-mail folder. Microsoft Exchange is not available. Either there are network problems or the Exchange computer is down for maintenance
If I search the content of the log files under
X:\Program Files\Microsoft\Exchange Server\V15\Logging\RPC Client Access
I can’t find any records indicating a connection attempt from the client’s IP or references to the version of the outlook used, however I can see a 3 way handshake followed by a 4 RCP packets and then 4 nspi bind requests and responses when outlook opens
up and then connection is torn down.

Windows Server 2012 R1 with Exchange 2013 SP1
Windows XP SP3 with Outlook 2010 (14.0.4760.1000) computer is on the same network, but not a part of the domain.
Hi,
That version of Outlook 2010 (14.0.4760.1000) is not supported with Exchange 2013 and will not be able to connect. It need to be on at least SP1 +
Outlook 2010 November 2012 update (14.0.6126.5000)
See: Exchange 2013 System Requirements -
Client Support
Martina Miskovic

Problem with "sent" mail folder-how do I trash the prefs in Apple Mail?

Since no one has answered my original request for assistance regarding my "Sent Mail" mailbox, I'll move the issue aside and approach it differently: How do I trash the prefs in Apple Mail without trashing my inbox and all the other mailboxes? Trashing the prefs works for most apps, but if I do that to Mail, I'm screwed. My real problem remains: I can no longer see or read the email in my "sent mail" box; I can see the info identifying the entry, but I can't read the contents of the email. It's all there in the Mail folder on my hard drive, but it doesn't show up in the Mail app.
So how can I trash the prefs for "Mail" without trashing my inbox?

Hello b:
I have only had to trash the Mail preference once, and I cannot remember what occurred (except that the application worked OK after that).
Before you trash the preference file, try rebuilding the mailbox(s).
Barry

Mail Junk Folder Problem

My junk mail folder says that there are 1953 messages in it but when I click on it there is nothing there. The count for my regular mail works just fine and I can see my regular mail just fine as well. I can also throw away and delete mail from my normal mailbox with no problems.
How do I reset the Junk Mail folder so that it displays and deletes properly?
I have tried to "erase junk mail" and also "erase deleted messages" but nothing happens. I have also tried to delete the Mail folder from my Caches within my Library and also the Envelope Index from the Mail folder within my Library.
Does this sound like a familiar issue?

Hi BC Dezign, and a warm welcome to the forums!
Is this a POP or IMAP account?
Did you do these exact steps?
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup

Cannot move junk email to Bulk Mail folder in Yahoo, greyed out

I've searched but so far no luck. Ever since I added my two Yahoo email accounts on my iPhone 4, I cannot seem to send junk email from my inbox to my Bulk Mail folder, it is greyed out. First off, I've confirmed that the Bulk Mail folder on my iPhone is the same as my Spam folder in Yahoo mail on the desktop. I can see the same emails in both folders. Anyone have the same experience and found a way to correct this, or is this just a Yahoo limitation?

I am having the same problem, but I'm not very clear on how to follow the steps.
went to my yahoo account in IOS;
hit edit, hit "new mailbox" at the bottom right corner of the screen;
entered a name;
below that, it has "Mailbox Location", I opened it;
it list all my personal folders, I am stuck here.
How do I "point the mailbox location to the Bulk Mail folder", as instructed? Am I missing a step?
This is for iPhone 4S, with the latest released version. Thank you!

OS 10.8.5 Apple Mail fails to find POP Mail folder in Library?

Six weeks ago I transferred my wife's Mail account from iBook 10.4 to new MacBook Pro OS 10.8.5 w/considerable difficulty and help from senior Apple advisor. Yesterday Mail showed a welcome screen and could not find its Library Mail folder. I've been working with an Apple Senior Advisor who is unable to solve the problem — anyone help?
We did a complete Restore using Time Machine but this issue remained Welcome to Mail. We opened that and set it up so we can get mail but it still will not find all ht extensive POP folders and m-boxes in the Hidden Library folder

Contact Epson's tech support. They can assist you. Also, see Printers not behaving? Reset them and start from scratch | MacIssues and Troubleshooting printer issues in OS X - Apple Support.

Mail keeps crashing after SL install, even after Mail folder moved to trash

I have also just upgraded to 10.6 and Mail crashes every time on launch. In my case, even moving the Mail folder in Library to trash has not worked. Every time I do this Mail regenerates the folder with all the old information, which I suspect is where the problem lies: I have tried Mail with a new user and it works.
How do I delete the Mail account completely (I cannot open Mail) to try and start from scratch?
Note: I already had a functional exchange account set up before the upgrade to SL, and left it there during the upgrade. Might Mail be crashing now because it is trying to use the previous settings?

Is it related to this :
http://discussions.apple.com/thread.jspa?threadID=2131068&tstart=15

I need to transfer the Smart Mailboxes I have set up on one computer to another computer. Both are running 10.8.4 and Mail 6.3. None of the old solutions are viable since there is no longer a 'Mail' folder in the User account.

I acquired a new iMac, and need to transfer the Smart Mialboxes I have set up on my Mac Pro to the iMac. Mail is already set up to sync thorough iCloud, but the Smart mailboxes are - apparently - set up for individual machines. The only solutions I have been able to locate involve moving Preference files from one machine to the other; the problem is that there is no longer a 'Mail' folder set up for individual Users (actually there is no Mail folder at ALL under 10.8.4), and I am unable to locate any .plist files for Mail at all. Any idea how to make this haoppen?

Create a new smart mailbox. Does it sync? If not, do as below.
Back up all data.
1. Triple-click the line below on this page to select it:
~/Library/Mail/Bundles
Right-click or control-click the highlighted line and select
Services ▹ Open
from the contextual menu. A folder may open, or you may get an error message that the item can't be found. Either result is normal. If the folder does open and has contents, move the contents to the Desktop. Relaunch Mail and test. If there's no change, put the contents of the folder back and quit Mail again.
2. Repeat with this line:
/Library/Mail/Bundles
This time you may be prompted for your login password when you remove the items. Make sure they're removed from the folder and not just copied to the Desktop. If necessary, copy them first and then move the originals to the Trash.

Can I copy mail prefs and mail folder from one mac to another?

Hi everyone,
My mac book pro's mail is corrupted... I've tried with a new .plist file and other than losing my settings it fixes the problem ! Instead of recreating my settings could I just replace the .plist file and the mac folder in my library from the imac (essentially the same on both computers) and be good to go without the setup hassle?
Or is this a very very very bad idea?
Thanks for the info,
Philly
Message was edited by: Phillyman

Yes, that should work just fine, if the same version of Mail.
For safety drag, your old mail folder and plist to the desktop, until you're sure all is well.
-mj

Can I delete a corrupt message diretly from the In Box in the Mail folder

I received an e-mail that has an .eml attachment. Mail would not download the entire message with the attachment - although it continued trying to download once it started to load in my in box. I deleted this e-mail message from the server. Now Mail seems to be caught in a continuous loop of "Fetching new mail" The only way I can exit the program is to force quit. When I open the program again the same thing happens. When I try to move this partial e-mail to the trash or delete it, bounce it or forward it I get an "opening mailbox and synchronizing with file system" message
or the program freezes. When I try to copy this e-mail to another folder the message is "resuming interrupted append"
Is there a way to delete just a message from any of the in/out boxes?
It seems like all messaged, in/out/sent etc are all compressed together like a stuffit file but there's not way to get in and delete just a particular message. The only other way I have been able to get rid of a partially corrupted file like this is to remove the entire account or in this instance, the accounts in box, move it to another folder on the desktop, reopen Mail and let it rebuild the accounts in box, then copy and paste everything except for the corrupt file into that. There's got to be an easier way!
Any help or suggestions would be greatly appreciated.
Thanks,

The problem I have is it will go into the trash, but then I have the same problem deleting it from the trash! Even when it looks like it's deleted and I reboot Mail, the file returns to the same spot or in the original In Box.
The problem, I think, lies in the actual corrupted file that's embedded in the in/out/trash etc file in the main Mail folder. From what I understand, Mac has fixed this problem in 10.4 and one can go and delete that particular message/file. In 10.3 land, they are all hidden. Thanks for brainstorming with me!

How to download the "Sent Mail" folder from Gmail to Mail 4.1?

Since updating to Snow Leopard I no longer have any mail in my Sent Mail folder
when using IMAP in Mail 4.1. In fact just a few (258) of all my sent messages (3732)
were properly downloaded.
I noticed that after configuring my Gmail to work with Mail/IMAP some new folders were
created. They are: [Gmail]/Sent Mail/Sent, [Imap]/Drafts, Sent messages, and Deleted Messages. Apart
from those, my Gmail account has always had standard folders such as Inbox, Sent Mail (the majority of my sent messages are in here), Drafts, Spam, and Trash. Apparently Mail is only downloading the messages from the new "Sent messages" folder and not the standard "Sent Mail", wherein all my sent messages actually are.
Another issue it that the spinning gear next to the Gmail Inbox in Mail 4.1 keeps spinning incessantly as if checking for new messages all the time even though it is set to check for new messages every 5 minutes and all messages has been downloaded. I have another IMAP account for my university's email which is working perfectly (neither problems with Sent Mail folder nor spinning gear). I will post the spinning gear problem in a separate question.
In my old MacBook I didn't have this problem when using Gmail with POP. This is the first time I'm using IMAP.
Is anybody having the same problems?
I appreciate your help in advance.

pbchaves wrote:
Since updating to Snow Leopard I no longer have any mail in my Sent Mail folder
when using IMAP in Mail 4.1. In fact just a few (258) of all my sent messages (3732)
were properly downloaded.
I noticed that after configuring my Gmail to work with Mail/IMAP some new folders were
created. They are: [Gmail]/Sent Mail/Sent, [Imap]/Drafts, Sent messages, and Deleted Messages. Apart
from those, my Gmail account has always had standard folders such as Inbox, Sent Mail (the majority of my sent messages are in here), Drafts, Spam, and Trash. Apparently Mail is only downloading the messages from the new "Sent messages" folder and not the standard "Sent Mail", wherein all my sent messages actually are.
you can change Your Sent mailbox to "Sent Mail". select Sent Mail mailbox, go to mailbox menu->use this mailbox for->sent.
Another issue it that the spinning gear next to the Gmail Inbox in Mail 4.1 keeps spinning incessantly as if checking for new messages all the time even though it is set to check for new messages every 5 minutes and all messages has been downloaded. I have another IMAP account for my university's email which is working perfectly (neither problems with Sent Mail folder nor spinning gear). I will post the spinning gear problem in a separate question.
In my old MacBook I didn't have this problem when using Gmail with POP. This is the first time I'm using IMAP.
Is anybody having the same problems?
I appreciate your help in advance.

How can I add a Mail folder with the "Inbox, Sent, and Trash" folders? I have Windows 8.1

After I installed the 7.0.6 update, my iPhone crashed & had to do a restart. I saved my Contacts. I've been syncing my iPhone to store data on my PC instead of iCloud. I'm assuming all of my pictures etc. are in the iPod Photo Cache, which I cannot open since they are THMB files. How can I view all of my "lost" data without having to pay for the "Converter" program, which according to many of the people in my boat, say doesn't work & is a rip off? I'm also trying to put an "Archive" folder back in my Mail folder. I've tried to follow instructions but my iPhone 7.1 does not have the same options. All of this is so frustrating.....load an upgrade & screws a lot of stuff up. Just like "Trust this computer?" on 7.0.6 update. Anyway, I hope someone can help with these minor problems.
Thank you.
Leo Nard

Not in Mail. If you referring to not having to use the menu, you can click the + sign at the bottom to create new mailboxes. But you still have to fill in the window with location and name. You can right click to create a new mailbox on an existing one, but not in the main account itself and you still have to fill in the info. It would create a sub folder.
You can also try it at the gmail website. There might be shortcuts there.

Search function no longer works when Mail folder is encrypted

I posted a reply in another forum that has already been marked as answered...BUT I was not satisfied with the answer...Here is the link to that forum for some context:
http://discussions.apple.com/thread.jspa?messageID=6362207&#6362207
And here is basically what I posted there:
This problem is a result of my attempt to put my User/Library/Mail folder onto an encrypted disk image, so that my mail images would be encrypted without having to encrypt my WHOLE Account with FileVault (rendering Time Machine virtually useless). Like many, I had to create a symbolic link from the terminal rather than use the Alias...that wasn't a problem. I can send/receive/read/write email all while it stays safely encrypted on the Sparse disk image that I created (by the way THANKYOU for making creating the sparse BUNDLE image an option, this makes it useable for time machine so it doesn't back up the whole thing)...Mail appeared to work perfectly with my folder in the new location
HOWEVER...I quickly discovered that the search tool in the upper right hand corner of the Mail View no longer works...It will allow me to search the "from", "to" and "subject" lines like any old mail program would, BUT the "Entire Message" option returns on results. There must be something special about the Library folder in my Home folder, because I haven't restricted my spotlight settings. In fact with the disk mounted, I even re-indexed my WHOLE computer just to see what would happen. Spotlight is able to search for FILE names on my encrypted disk, but the search "Entire Message" still doesn't work...are there any solutions? I've spent a great deal of time searching the internet for a solution to no avail. I feel like this question requires a real mac genius, but there are other people throughout other forums posting the same question with no answer. I'm no genius, but I'm not afraid of using Terminal if I'm told the basic gist of what should be typed there. I would love to see his answered fully. Thanks!
Message was edited by: jennings

Ahhh! The proverbial missing information. Thanks for clarifying. Apple always has plans to fix problems, but their timetable might not meet your expectations. I strongly suggest that you report this to Apple. Send Feedback and send bug reports and enhancement requests via its Bug Reporter system. To do the latter, join the Apple Developer Connection (ADC)—it's free and available for all Mac users and gets you a look at some development software. Since you already have an Apple username/ID, use that. Once a member, go to Apple BugReporter and file your bug report/enhancement request. The nice thing with this procedure over submitting feedback is that you get a response and a follow-up number; thus, starting a dialog with engineering.

Can I drag my Mac Pro Mail folder to my MBP?

I have POP accounts on my Mac Pro (MP) which is my main computer. My MacBook Pro (MBP) I use when on the road, duh..
I want to be able to access my Apple Mail from my MP when on the road using my MBP (Mountain Lion).
I have an external mirror backup of my MP plugged into my MBP so I can access all files. But I'm trying to find a good
solution how to access my MP On My Mac Apple Mail folders.
If I drag my MP > Library > Mail folder to my MBP and replace my Mail folder on my MBP, when I launch my Mountain Lion (ML)
version of Apple Mail app on my MBP, that will now be accessing my MP Mail folder files, will my MBP Apple Mail be able
to access and read the replace Mail folder and thus I will be able to see all my MP stored On My Mac mail folders and mail?
Apple doesn't support this kind of POP stuff, but I'm exploring if I could damage my ML OS, or ML Mail application?
If the mail got lost, I still have it on my external backup and of course on my MP at my office.
I gather you can't launch Mail from an external drive while booted up off the MBP internal drive...
The other idea I'm contemplating is getting something like SplashTop which would allow my MBP to access my MP
and just launch Mail remotely.
And.. I did try option booting my MBP off the bootable external drive, but because it's got Lion on it and not ML,
the fans on my MBP didn't operate, so that's bad and I shut down immediately.
That's the saga... I can't be the only person on a MBP trying to work with and access Mail folders/files from another
computer and hoping for some creative solutions.
Thanks,
Steven

I actually have it the other way thinking of my iDevices as windows into my mail and my MP as my main repository. I also set my devices to delete of server any mail I move from my devices inbox to minimize multiple deleting unwanted mail.
But the real issue was to be able to access all my stored mail on my MP when traveling. IMAP is a way to go, yes. But my concern, please educate me if I'm wrong, I have 6 email accounts. With POP I can drag any email from any account to the ame folder on my MP.
As I understand IMAP each account would have its own sets of folders. So where I have "Work" ot "ToDo" folder that hold all mail regardless of account, I couldn't have one folder "Work" and drag all mail to it because folders are created per account, per ISP (and I have multiple accounts from various ISPs).
So I'd have to have a Work folder for each IMAP account and have check each instead of one the way it's set using POP - ON MY MAC on my MP.
If I'm right abou this, then using a remote app like SplashTop 2 to use any device to login to my MP to read, reply, delete, store, then is a great solution since I'm actually working on my MP remotely. Only problem would be if I forgot to turn my MP on before traveling.
Am I on the right path?

Mail folder problem

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