Mail folders disappeared and Thunderbird asks me to start a new account.

I started up my computer as usual and Thunderbird did an automatic update. Then Thunderbird opened but the screen has no mail folders. There is a new user screen offering me a gandi email and asking me to add an account. No matter what I do or how I log on, I can't find any of my mail folders or accounts EXCEPT that the address book is there.

Thank you Airmail...this got me a little way toward a solution but is a bit over my head! (not techy here).
Since my address book looks fine, I followed the "lost/corrupt" directions. I located the pref file and see several "mail.account" lines there (a server and identity for each email address??)
The next sentence in the instructions confused me. If I DO find mail.accounts, what then? Do I need to then go on to #1 and #2 below, back up and find a new copy of the js prefs file? How and where would I find a new copy?
Thanks...

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Thank you Airmail...this got me a little way toward a solution but is a bit over my head! (not techy here).
Since my address book looks fine, I followed the "lost/corrupt" directions. I located the pref file and see several "mail.account" lines there (a server and identity for each email address??)
The next sentence in the instructions confused me. If I DO find mail.accounts, what then? Do I need to then go on to #1 and #2 below, back up and find a new copy of the js prefs file? How and where would I find a new copy?
Thanks...

E-mail folders disappeared

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Welcome to the Apple Discussions. If you don't have a backup copy of the Domain.sites2 file that iWeb uses to create the site you'll have to start over from scratch. However, Chapter 2.3 on the iWeb FAQ.org site has tips on using some of the existing image, audio and/or video files in the published site in the reconstruction of the site.
Happy Holidays

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How do you set up to back up iPad notes in iCloud? I turned on backing up notes in iCloud settings, and it asked me to create a .me account, which I did, but I don't see my notes anywhere on iCloud, and I never received a password for my .me account.

You'll find your notes under Mail in iCloud. There's a separate folder on the left that's labeled notes so you can access them anywhere. And your me.com account will have the same password as your Apple ID (in fact, you can log into iCloud with just your Apple ID, as the two accounts are permanently linked).

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iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
Gmail Account Will Not Connect to Gmail Server
http://support.apple.com/kb/ts3058
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
Importing a Contact List CSV to the iPad
http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
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http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
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How to delete an email account on your iPad
http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
 Cheers, Tom

Husband and i used to share an iTunes account when we exceeded our device limit I started a new account he has 2 movies I purchased I want them he does not can he transfer - give them to me somehow?

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I had to start a new account and I don't know why? Do you mr/ms Moderator?

I have had an account here for a good while. I have had the username "JackdaShack" and a number of moderators have helped me in the past. For some reason this time loggin in it would not accept my username and passoword. I finally had to start a new account.
I am not a happy camper. While it's not the end of the world I had a history. I had earned credits and had saved the links to a lot of questions anwered that I could refer back to in my profile
Can anyone help me if I give the username and password I had been using? I'd like to get that history back. I can give you the old email I used to sign in with. Now that email account was recently dropped but I don't think that has any connection with signing in as a username. That can be a nickname or an email address. Let me know if I have to give this info privately before I publish it openly. I'd really like to get that account back, the username and the history I had.
Thanks so much! jack JackdaShack
I ALWAYS KUDO AND MARKED SOLVED. IT'S THE RIGHT THING TO DO ... doncha know. ":-D
Look to the left and click on the STAR for a KUDO
Look to the right and see OPTIONS to mark ACCEPT AS SOLUTION. Thanks!

Please check your private messages for this account.
OrnahP
HP Support Forums Moderator
Clicking the "Kudos Star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking "Accept as Solution" to help other members in the future!
Rules of Participation

I've tried to set up a new user on a mac book pro and i restarted it to create the new account but now all i can get is a white screen with the apple logo and the loading symbol what can i do ?

i've tried to set up a new user on a mac book pro and i restarted it to create the new account but now all i can get is a white screen with the apple logo and the loading symbol what can i do ?

Look at this support article:
http://support.apple.com/kb/ts2570
Ciao.

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FaceTime won't accept the password which I wrote down some time ago and doesn't provide a "forgot your password" option. And when I try to create a new account it tells me that my email is already registered. What can I do to revise my password?

Hello Sheila,
Thank you for the details of the issue you are experiencing with FaceTime. It sounds like your Apple ID password is not being recognized.
You can reset your password using the steps in the following article:
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
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Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
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I can't add a scene, I don't know why. I have finished making a scene and I'm trying to start a new one but the option to insert a scene is not highlighted so I cannot carry on :( please help

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i don't know any programmers that use scenes.

Yosemite: Mail folders moved and messages disappear

OS X 10.10.1 on a Mac Mini 2.6 GHz, 8gb RAM, 1tb HD, Gmail setup as IMAP in Mail, personal mail folders sorted alphabetically
Intermittently while moving Inbox messages to personal folders, or opening messages in personal folders, the folders will drop to the bottom of the folder list and messages within the folders will disappear. Rebuilding the mailbox will usually make the messages appear, however the personal folders have to be moved back to their original positions. These instances have occurred frequently enough to be annoying and time wasting. Please advise. Thanks.

Quit Mail. Force quit if necessary.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
~/Library/Mail/V2/MailData
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
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from the menu bar. Paste into the box that opens by pressing command-V, then press return.
A folder window will open. Inside it there should be files with names as follows:
          Envelope Index
          ExternalUpdates.storedata
Move those files to the Desktop, leaving the window open. Other files in the folder may have longer names that begin as above. Move those files, if any, to the Trash.
Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK. Typically, the process takes a few minutes, but it may take hours if you have gigantic mailboxes. In that case, you may be able to speed things up by temporarily adding your home folder to the Privacy list in the Spotlight preference pane. Remove it when Mail has finished importing.
Test. If Mail now works as expected, you can delete the files you moved to the Desktop. Otherwise, post your results.

Trying to move files into a new folder and th finder folders disappear and show latest open application

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2013 MacBook Pro 13" retina, 10.10 shipping version

I'm having the same or similar issue... I think... trying to do a little house cleaning in the file structure. For example, in our events folder I'm creating archive folders (i.e. - 2004, 2005, ect...) and when I use the Files Panel to drag and drop the past event pages into the newly created archive folder, the pages loose all their links.
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Folders disappear and come back when browsing micr...

Dear all,
Have searched the forums extensively but cannot find the solution to the following problem:
Windows XP SP2
PC suite 6.84 10 3
Nokia 6233
Micro SD 64MB (came with phone)
Bluetooth connection to ACER 803LMi (working ok)
When browsing the phone via PC Suite, all files and folders on the phone memory (C-drive on phone) can be seen and used. However, when browsing the 'Extra' folder on Micro SD card (E-drive on phone) and clicking on a standard subfolder (pictures, music files, etc), then all these folders disappear one by one and directly come back after disappearing. I can't however for example see the music files in the music folder, although they are there when playing them on the phone.
In addition, it happend also when using the pc suite 6.70 rel 25 that came with the phone but it still also happens with 6.84.
Hope someone can help or redirect me in case I missed the topic if already discussed.
thanks,

Hi Miksu,
Yes, when I tried to copy music with PC Suite, it created a new folder 'Music' and that shows in the phonebrowser including the files in there. I then also changed the destination folder in PCS to the standard 'Extra - Music Files', however it then created a new folder 'Music Files' and didn't use the folder already there.
I'll try to copy some new files in all subfolders under 'Extra' and let you know the outcome of what the phonebrowser does. I'm merely a somewhat senior end-user (understanding what is said in the forums) but not really the go-into-all-technical-details guy. I'm really happy with this phone and don't want to crash it already.
Maybe this topic however can help others.
thanks again,
Coffey

Mail folders disappeared and Thunderbird asks me to start a new account.

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