Mail for Exchange + exchange 2007 problem

I have a Customer with an Exchange 2007 SP1 server
Two of the workers has an E65.
They were using MfE up untill 3 months ago with no problems
now when they try to sync, it just gets stuck at connecting
i can see it reaches the IIS on the server with the exchange due to the cert popup(made it untrusted for testing purpose), and when i check the IIS logs i can see the connection attempt.
i installed the latest MfE that was released last week and the problem still exhists.
this is what his admin_log1.txt contains:
09/07/2008 11:44:22 Setting OFFLINE Status to False
09/07/2008 11:44:23 Setting ROAMING status to False
09/07/2008 11:44:23 Setting DISK FULL status to False
09/07/2008 11:45:14 Setting OFFLINE Status to False
09/07/2008 11:45:14 Setting ROAMING status to False
09/07/2008 11:45:14 Setting DISK FULL status to False
09/07/2008 11:51:13 Setting OFFLINE Status to False
09/07/2008 11:51:13 Setting ROAMING status to False
09/07/2008 11:51:14 Setting DISK FULL status to False
09/07/2008 11:51:31 Setting OFFLINE Status to False
09/07/2008 11:51:31 Setting ROAMING status to False
09/07/2008 11:51:31 Setting DISK FULL status to False
09/07/2008 11:55:07 Profile Updated
09/07/2008 11:55:07 unable to open snapshot database (-1)
09/07/2008 11:55:09 PeakTime active
09/07/2008 11:55:10 PeakTime active
09/07/2008 11:55:11 PING Command Requested
09/07/2008 11:55:14 PeakTime active
09/07/2008 11:57:19 Cancel Job:0, Type:"Sync Job On Profile":
09/07/2008 11:57:51 Cancel Job:1, Type:"Sync Job On Profile":
09/07/2008 11:57:53 PING Command Requested
09/07/2008 12:02:19 Profile Updated
09/07/2008 12:02:19 Cancel Job:0, Type:"Sync Job On Profile":
09/07/2008 12:02:20 PeakTime active
09/07/2008 12:02:31 PeakTime active
09/07/2008 12:03:59 Cancel Job:2, Type:"PING Job- Always-Online":
09/07/2008 12:04:29 Mail for Exch. Build : 2.05.005
09/07/2008 12:04:29 Device Model: E65
09/07/2008 12:04:29 Serial Number: 353262011169553
09/07/2008 12:04:29 Device Software Version: 2.0633.65.01
03
09/07/2008 12:04:56 PeakTime active
09/07/2008 12:07:52 Profile Updated
09/07/2008 12:07:53 PeakTime active
09/07/2008 12:08:02 PeakTime active
09/07/2008 12:08:23 Cancel Job:3, Type:"Polled Sync Job":
09/07/2008 12:08:49 PeakTime active
09/07/2008 12:09:00 PeakTime active
09/07/2008 12:22:37 Setting ROAMING status to False
09/07/2008 12:38:51 PeakTime active
09/07/2008 13:21:00 Setting ROAMING status to False
09/07/2008 13:36:15 Setting ROAMING status to False
09/07/2008 14:13:37 Setting ROAMING status to False
09/07/2008 17:00:00 AUDT Timer expired
09/07/2008 17:00:00 OffPeakTime active
09/07/2008 17:00:05 OffPeakTime active
09/07/2008 17:05:37 HTTP Server Error 408 : Request Timeout
09/07/2008 17:08:50 OffPeakTime active
09/07/2008 17:30:06 OffPeakTime active
09/07/2008 17:35:38 HTTP Server Error 408 : Request Timeout
09/07/2008 17:38:51 OffPeakTime active
09/07/2008 17:53:36 Setting ROAMING status to False
09/07/2008 18:00:06 OffPeakTime active
09/07/2008 18:05:39 HTTP Server Error 408 : Request Timeout
09/07/2008 18:08:50 OffPeakTime active
09/07/2008 18:30:06 OffPeakTime active
09/07/2008 18:35:38 HTTP Server Error 408 : Request Timeout
09/07/2008 18:38:50 OffPeakTime active
09/07/2008 19:00:06 OffPeakTime active
09/07/2008 19:05:38 HTTP Server Error 408 : Request Timeout
09/07/2008 19:08:50 OffPeakTime active
09/07/2008 19:13:18 OffPeakTime active
09/07/2008 19:17:01 Profile Updated
09/07/2008 19:17:03 OffPeakTime active
09/07/2008 19:17:14 Profile Updated
09/07/2008 19:17:16 OffPeakTime active
09/07/2008 19:17:16 Profile Updated
09/07/2008 19:17:17 OffPeakTime active
09/07/2008 19:17:22 OffPeakTime active
09/07/2008 19:17:50 Cancel Job:9, Type:"Meeting Response":
09/07/2008 19:18:10 Mail for Exch. Build : 2.05.005
09/07/2008 19:18:10 Device Model: E65
09/07/2008 19:18:10 Serial Number: 353262011169553
09/07/2008 19:18:10 Device Software Version: 2.0633.65.01
03
09/07/2008 19:18:54 OffPeakTime active
09/07/2008 19:25:49 Profile Updated
09/07/2008 19:25:50 OffPeakTime active
09/07/2008 19:25:51 Profile Updated
09/07/2008 19:25:51 OffPeakTime active
09/07/2008 19:26:03 OffPeakTime active
09/07/2008 19:26:42 Cancel Job:10, Type:"GlobalAddressLookup":
09/07/2008 19:38:01 Profile Updated
09/07/2008 19:38:02 OffPeakTime active
09/07/2008 19:38:03 Profile Updated
09/07/2008 19:38:04 OffPeakTime active
09/07/2008 19:38:27 OffPeakTime active
09/07/2008 19:38:45 Cancel Job:11, Type:"OutOfOffice":
09/07/2008 19:51:10 OffPeakTime active
09/07/2008 19:51:10 OffPeakTime active
09/07/2008 19:51:10 Setting OFFLINE Status to False
09/07/2008 19:51:10 Setting ROAMING status to False
09/07/2008 19:51:10 Setting DISK FULL status to False
09/07/2008 20:17:11 OffPeakTime active
09/07/2008 20:17:11 OffPeakTime active
09/07/2008 20:17:11 Setting OFFLINE Status to False
09/07/2008 20:17:11 Setting ROAMING status to False
09/07/2008 20:17:11 Setting DISK FULL status to False
09/07/2008 20:17:43 Profile Updated
09/07/2008 20:17:44 OffPeakTime active
09/07/2008 20:17:44 OffPeakTime active
09/07/2008 20:17:53 OffPeakTime active
09/07/2008 20:18:19 Cancel Job:0, Type:"Sync Job On Profile":
09/07/2008 20:21:10 OffPeakTime active
09/07/2008 20:21:10 OffPeakTime active
09/07/2008 20:21:10 Setting OFFLINE Status to False
09/07/2008 20:21:10 Setting ROAMING status to False
09/07/2008 20:21:10 Setting DISK FULL status to False
09/07/2008 20:51:07 OffPeakTime active
09/07/2008 20:51:07 OffPeakTime active
09/07/2008 20:51:07 Setting OFFLINE Status to False
09/07/2008 20:51:08 Setting ROAMING status to False
09/07/2008 20:51:08 Setting DISK FULL status to False
P.S.
i have another customer with an exchange 2003 server, when i tested the MfE to there it worked fine.
please any help would be appritiated, i pretty much hit a brick wall with this problem.
TYIA
Jerry.

hi i have exatly the same problem...a stuk problem i'm very disappointed with nokia business support for mail for exchange.
Missing Protocol Version Header. Reverting to EAS 2.0
KerrError
i tryed ALL sort of setting in mfe, but the real thing is that an iphone 4 and my old sumsung are ok with same account in minutes....so is not a exchange server wrong setting...
exchnage 2007 sp1 patched
no problem with iphone 4 same identical account and server (1 minute to set it and to see email) no request of ssl or not ssl, the autoredirect to owa internal default site is trasparent to the client....
no problem with my samsung shg-i780 win mobile 6.1
NO sync with my new E5 ....
if i login to same OWA server from nokia web browser, i access with my user but only in LIGHT owa and not FULL owa: i can't change it in the login page but after that i see without problems my mailbox.Not in MFE.....
in the iphone 4 or windows mobile 6 i try same public server like this :
myowa.mybusiness.com and also in browser i can access to it in FULL mode.
in the nokia NO i can't , i can access only in web with myowa.mybusiness.com/OWA , the http autoredirect to local deafault owa site seems that it's not ok in the nokia web and mfe.
i have many loop login screen for password in nokia in the mfe but the password is OK.
by

Similar Messages

Unity: Voice-mail for non-Exchange subscribers

Hi everyone!
I have this issue: customer wants to enable voice-mail for non-Exchange users, I've created them as Internet subscribers for using with auto attendant, but I can't enable voice-mail for these extensions, basically the customer does not want for this users to receive the messages in their mail just only check it on IP phones. Is there a possible way???
Thanks in advance for your help

To add to Hailey's comment, here's the documentation that explains the behavior/limitations of Internet Subscribers in case you're interested in checking it out:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/networking/guide/ex/5xcunet040e.html#wp1050583
Hope that helps,
Brad

When I try to send an email I get the message rejected by the server because it does not allow relaying. I have sent mails for months with no problems. Can anyone help

When I try to send an email I get the message rejected by the server because it does not allow relaying. I have sent mails for months with no problems but has started to be recoccuring. Can anyone help please as its pointless having email on my phone otherwise :-( as i have to wait till i log on at home to respond.
thanks
Alison

https://discussions.apple.com/message/16832350#16832350 follow the link user was having same problem. Solution was given.

How can I create subfolders in Mac Mail for an Exchange account?

I use Mac Mail on OS X 10.8.4 to download my Exchange mail, which is hosted on Office 365.
I can create folders inside existing subfolders in my Inbox, but if I try to create one as a first-level subfolder of the Inbox the option does not exist. Instead, it creates another top level folder and puts it at the bottom of the folder list, not inside the Inbox.
Can anyone tell me how to add a normal subfolder to my Inbox?

Exchange Basics
The Inbox syncs more frequently than any other and should be kept as clean as possible. (this is the number one cause of problems with sync). Do NOT make subfolders under the Inbox.
Exchange checks the server for updates every minute, any folder that has updates will subsequently be synced. Since Exhange has a limit on how many folders can be synced at a time, there can be a queue of folders waiting. The Inbox does get high priority so it will generally sync before other folders that also need to sync.
Keep your folders under the 2GB limit. That's approx 6-10K messages per folder (does not include subfolders) Outlook does not export folders over 2GB as .mbox files
Exchange Header
Inbox
Folder A <---this is wrong
Drafts
Deleted Items folder
Junk
Folder A <-- this is correct
It's best to move folders using your web interface (OWA) but you can drag in Outlook and/or Mail.
In Browser via OWA
Because of the massive changes the process is best done in your browser. I would also put Mail into work offline mode during this process. After all is moved on the server via the browser, I would delete the Exchange account and let it all download correctly from the server.

Spam Protection for Email showing Critical for Exchange Server 2007 after installing Symantec Mail Security for Microsoft Exchange

Hi there,
I have SBS 2008, and I have recently installed Symantec Mail Security for Microsoft Exchange version 7.5 but when I take a look on Windows SBS Console under Security, it shows "Spam Protection for Email Critical Exchange Server 2007" However,
when I open the SMSME it shows running well with no problem..
Any Suggestions???
Thanks

Hi,
Would you please let me confirm whether all functions (which are related to Exchange Server) run as normal? Just
a confirmation, thanks for your understanding.
Please run
SBS BPA and check if find relevant issues. In addition, please refer to GaryD9’s suggestion in following thread and check if can help you.
SBS
2008 & Forefront Protection 2010 for Exchange - SBS Console Error
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Problem with Mail For Exchange over Nokia E7-00 (a...

Hi, I have a problem with my nokia E7-00 (Symbian Anna).
Until recently it worked fine with my terminal synchronization with GMAIL via Mail For Exchange.
I synchronized the mail (including folders / labels I have on my account), address book and calendar.
Suddenly, this synchronization does not work anymore, the mail is no longer recovered, the calendar does not show appointments and contacts are no longer synchronized.
Trying to send an email that works perfectly, but the mail is not saved in Sent folder on my nokia e7-00, also if I search on the remote server is a contact I found it perfectly.
In practice it seems that something in the synchronization mechanism does not work.
Do you have ideas on how to fix this problem?
Thanks in advance.
MP

You may try rebooting the device to check if it works. If this did not help, you will have to re-setup outlook account on your device to get it worked.
Hope, this can resolve your issue.

Problem with mail for exchange after update on E72...

Hi everyone,
I updated Nokia E-mail to ver 3.9 on E72. Now I am facing a problem with mail for exchange. I have configured gmail on mail for exchange. I recieve a warning that "unable to sync contact administrator if problem persist". It started to pop up just after the update was over and is very frustrating. Even previously i used to recieve mails instantly but now it generally takes half an hour for me to recieve them. I deleted and created mail for exchange several times but to no avail.
Also i am not able to automatically recieve mails other emails which i have configured. every time I have to manually download them everytime.
Can anybody suggest a way out.
Thanks
Anil

It could be a problem if you're using your network's connections...
I was on a Pay & Go tariff with o2 some time ago, and needed secure connections for various things, o2 told me they didn't provide secure connections on Pay & Go tariffs...
Could be worth checking with them to make sure it's supported.
Nokia History: 3110, 5110, 7110, 7110, 3510i, 6210, 6310i, 5210, 6100, 6610, 7250, 7250i, 6650, 6230, 6230i, 6260, N70, N70, 5300, N95, N95, E71, E72
Android History: HTC Desire, SE Xperia Arc, HTC Sensation, Sensation XE, One X+, Google Nexus 5

Calendar sync problem with Mail for Exchange

I have troubles syncing my calendar with Mail for Exchange.
I've configured MfE the same way I did on my N8-00 and it worked perfectly there. On my new N9 it just syncs Mail and the ToDo list of from the Exchange Server. Any suggestions what I am doing wrong?
Also, when I remove my MfE settings, the Calendars still are in the Calendar App. How can I delete them?

Hi,
There could be some problem with the contact sync, because you had synched with MFE . Remove the existing sync for Mail for exchange and then try creating a new sync and then check, That should maybe solve the issue.
I had mfe configured and then removed and now then i sync with the Address book and Ical. Seems to be working fine for me, just that i use a N95.
Hopefully it fixes, let me know the outcome.
Cheers
Sandy
Helpful information, then dont forget to hit the kudos star :-) Or say it accepted solution and thanks

Calendar Sync Problems with mail for exchange on e...

Hello!
I upgraded my Nokia e52 to Software version 033.002.216.01 but now I am unable to sync with my mail for exchange Calendar. Settings are correct (in calendar settings Default mailbox is Mail for Exchange and in Email settings Calendar sync is "Yes") and I am still able to sync e-mail, but not calendar items.
Can anyone help me with this issue? Does anyone have the same problem after software upgrade?

I haven't solve the problem yet. Waiting for new firmware, might be it will solve the problem...

N8 Mail for Exchange problem continues

I have PR1.2 and software version 014.002 on my UK O2 N8.
I was promised the recent firmware upgrade would resolve my on going Hotmail/Mail for Exchange problems. After an indeterminate time MfE on the N8 stops replicating mail and calendar with my hotmail account.
I still have my old 5800 set up and this never fails to replicate with hotmail so I know it's not a Microsoft or my configuration problem. As soon as I delete the settings on the N8 and recreate them it works fine for a while.
I use my hotmail/windows live for arranging appointments via the calendar so this issue is really naffing me off. Does anyone know of a resolution to this issue?
In the logs it reports
03/05/2011 16:47:35 PING Command Requested
03/05/2011 16:47:39 Error occurred during Ping.
03/05/2011 16:47:39 Exception during Ping.
when the failures start so I guess for some reason it's unable to ping the hotmail server for some reason, this occurs if it's over any wifi or the phone network, but works fine initially

I have this problem too. After a period of working fine MfE just stops working on my N8. Deleting the account and setting it up again used to work but now even this doesn;t seem to work and I cannot synch with my work exchange server.
Did you find a fix?

E72 Mail for Exchange problem

On reaction of the thread of qazcorp (E72 mail for exchange) here a new request for myself...
As in that thread I've found two users who have the same problem.
Lost tekst when sending or forwarding email from the E72 by use of Mail for Exchange.
So far I've tried...
- Firmware update (no success)
- New install of latest Firmware without backup (no success)
- Tested same installation on a E71 (works fine)
Other E72 or E71 users aren't having these problems.
So far I'm guessing it's a software error, but the new installation without using a backup is contradicting that conclusion.
Requested information so far...
- They are both running an E72
- Exchange 2003 SP2
We configure the telephones to synchronise only the last two weeks. This results in: 100~200 mails on the phone.
We synch using Vodafone-GPRS data-connection.
Additional requested information will follow... (E72 Productcode, E72 Firmwareversion & Mail for Exchange version)

I have had exactly the same problem with all previous versions of firmware, connecting to Exchange 2003, SP2
I am currently running:
-Product code: 0595585
-Firmware: 054.005
-Custom version: 054.005.275.04
-Mail for Exchange version: 2.2.0
I have tried all the same solutions as DCBertisen (software update, new install without backup).
I had tested the same installation with roadsync on symbian, roadsync on android, native exchange on android and windows mobile, and all of these work fine.
I have now moved to Exchange 2010, and it appears (touch wood) that I no longer am having these problems. However, I have only been using Exchange 2010 for 3 weeks, so I fear they may happen again.

N97 Mail for Exchange problem

So, after my previous MfE disaster (it deleted all the contacts from my Exchange server, subsequently I was unable to get into MfE settings to change anything) I decided to reset the phone and start from scratch. I reset it using the code *#7370# which I found on this forum. It seemd to work, the phone behaved exactly as it did from the box. I got it started and downloaded the Messaging app. At the end of this process it gave me an error message "installation failed" but immediately then went into mailbox setup, showed another "preparing for installation" message and then went through the steps for setup.
The problem is that when I get to selecting "Mail for Exchange" as the type of mail I want to set up I get a message that there are too many accounts of this type already on the device (obviously there are none) and won't proceed.
I have repeated the whole thing twice from hard-resetting the phone onwards, and still get the same problem. I have looked in the file manager for any thing which look like old config files but can find none.
Any suggestions?

Thanks jg72 - that's certainly interesting. It does kinda make sense with you saying that, to a degree - but still a little strange?! I've managed to fix it myself last night before I read your post (so I think?!) by simply downloading the MfE .sis for it at: http://www.businesssoftware.nokia.com/mail_for_exchange_downloads.php
The N97 isn't listed, and N96 install as mentioned earlier in this post throw an error on my phone saying it's not compatible - so I downloaded the .sis for the Nokia 5800 (ExpressMusic) - since it's the only other phone I know with the S60 5th Edition OS on it. I seem to now get further, and am able to configure the settings for push email!!! It was the "Nokia Email" app (different to MfE) that was given issues, and my "Mail For Exchange" folder was empty? I don't know if this was right with my handset being brand new out-of-the-box, but after installing the MfE .sis - I can now configure the server settings.
Now I need to speak to my administrator about what the settings should be !!!
Good luck everyone else having issues - hope this all helps you!

E63 Mail for Exchange problem

I've tried to load Mail for Exchange from Ovi on my E63, but get the message 'installation failed' each time I try. I've searched on here and notice that others seem to have the same problem. Anyone able to help?
Thanks

did you go back to factory settings, install MFE 3.0 en start from scratch?? that usually wil solve the problem.
think about making a back up first.
If you reinstall but the bug is still in the phone, the problem remains. thats why it is best to make a clean phone and go from there

Major Mail for Exchange problem

Hi
I have installed Mail for Exchange (v2.09) on my Nokia N96, which has the latest software update (20.050).
My problem relates to the initial synchronisation process. Having inputed all of the relevant information (server/username/password/domain name etc), the current status shows that MfE is connected, and remains like this for anything up to 30 seconds, before changing to 'Idle'
A check on the Last sync log then reveals the message 'Connection error. Try again later' and a further check in the Mail for Exchange mailbox (in Messaging) subsequently reveals that no e-mail messages have been downloaded.
I have checked with the IT Department at the company I work for and they have assured me that they have 'Direct Push over HTTP' enabled and I have also installed the relevant SSL certificate and checked the trust settings are correct.
The company uses Outlook Web Access and have active sync working. I have even tried connecting a few different ways, including contract WAP and my home WLAN network as well as my regular contract internet.
Any ideas please??

Thanks for the link. Unfortunately, I am already using the new version of Mail for Exchange that supposedly includes a fix (v2.09). I have also tried syncing my folders individually but to no avail. I've double checked the settings with my IT department and they all seem to be correct, but I am still receiving the 'Correction error. Try again later' message after attempting to sync.

Activesync / mail for exchange problem

Hi,
I have Exchange 2003 and activesync running for mobile devices. I have Nokia e70 which has mail for exchange in it. Phones memory went full and it gave error "
Disk Full status changed to:0". It stopped to connect activesync and I even reinstalled mail for exchange. Phone won't connect to exchange server. I looked logs on the server. It only has that message on admin-log1.txt.
Any ideas?

Hello everyone. I am having a strange problem with my nokia E61i's Mail For Exchange software. I can receive mails from the outside world i.e. From domains other than my own but cant send emails to them. When i do i get a postmaster error which does not give a reason for the returned mail. It says for imdefined reasons the mail could not be delvered. Can anyone help?

Mail for Exchange + exchange 2007 problem

Similar Messages

Maybe you are looking for