Mail for exchange resync loop

Hi
I have one nokia witch use a lot of data and the battery is hot. I have tried the software version 52 54 and 71 and some diffrent mfe versions, all still the same. factory resets
Maybe it is somthing in the exchange server who can help me further.
please see log
6-07-2011 15:04:28 Mail for Exch. Build : 3.00.000
06-07-2011 15:04:28 Device Software Version: 071.004
09-Jun-2011
RM-530
(C)Nokia
06-07-2011 15:04:28 Device Model: E72-1
06-07-2011 15:04:28 Serial Number: 35597404xxxxxxxxx
06-07-2011 15:04:28 start Sent Items sync
06-07-2011 15:04:28 Nothing to sync
06-07-2011 15:04:28 Starting a New Ping
06-07-2011 15:04:29 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:29 start Sent Items sync
06-07-2011 15:04:29 Nothing to sync
06-07-2011 15:04:29 Starting a New Ping
06-07-2011 15:04:30 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:30 start Sent Items sync
06-07-2011 15:04:30 Nothing to sync
06-07-2011 15:04:30 Starting a New Ping
06-07-2011 15:04:31 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:31 start Sent Items sync
06-07-2011 15:04:31 Nothing to sync
06-07-2011 15:04:31 Starting a New Ping
06-07-2011 15:04:32 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:32 start Sent Items sync
06-07-2011 15:04:32 Nothing to sync
06-07-2011 15:04:32 Starting a New Ping
06-07-2011 15:04:32 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:32 start Sent Items sync
06-07-2011 15:04:33 Nothing to sync
06-07-2011 15:04:33 Starting a New Ping
06-07-2011 15:04:33 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:33 start Sent Items sync
06-07-2011 15:04:34 Nothing to sync
06-07-2011 15:04:34 Starting a New Ping
06-07-2011 15:04:34 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:34 start Sent Items sync
06-07-2011 15:04:35 Nothing to sync
06-07-2011 15:04:35 Starting a New Ping
06-07-2011 15:04:35 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:35 start Sent Items sync
06-07-2011 15:04:36 Nothing to sync
06-07-2011 15:04:36 Starting a New Ping
06-07-2011 15:04:36 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:36 start Sent Items sync
06-07-2011 15:04:37 Nothing to sync
06-07-2011 15:04:37 Starting a New Ping
06-07-2011 15:04:37 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:37 start Sent Items sync
06-07-2011 15:04:37 Nothing to sync
06-07-2011 15:04:37 Starting a New Ping
06-07-2011 15:04:38 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:38 start Sent Items sync
06-07-2011 15:04:38 Nothing to sync
06-07-2011 15:04:38 Starting a New Ping
06-07-2011 15:04:39 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:39 start Sent Items sync
06-07-2011 15:04:39 Nothing to sync
06-07-2011 15:04:39 Starting a New Ping
06-07-2011 15:04:40 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:40 start Sent Items sync
06-07-2011 15:04:40 Nothing to sync
06-07-2011 15:04:40 Starting a New Ping
06-07-2011 15:04:41 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:41 start Sent Items sync
06-07-2011 15:04:41 Nothing to sync
06-07-2011 15:04:41 Starting a New Ping
06-07-2011 15:04:42 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:42 start Sent Items sync
06-07-2011 15:04:42 Nothing to sync
06-07-2011 15:04:42 Starting a New Ping
and so on and on

I'm having a similar problem. Due this problem I cannot acces the e-mail app anymore.
My log:
16/04/2012 10:18:12 Mail for Exchange Build : 1.00.000
16/04/2012 10:18:12 Device Software Version: 111.030.0609
2011-11-26
RM-718
(c) Nokia
16/04/2012 10:18:12 Device Model: C6-01
16/04/2012 10:18:12 Serial Number: xxxxxxxxxxxxxxxxxxxx
16/04/2012 10:18:12 Server wants to add an item that already exists. Process as Change.
16/04/2012 10:18:12 Change discarded
16/04/2012 10:18:12 Server wants to add an item that already exists. Process as Change.
16/04/2012 10:18:12 client->server adds=0 changes=2995 deletes=0 fails=0
16/04/2012 10:18:12 server->client adds=-1 changes=0 deletes=0 fails=6
16/04/2012 10:18:15 Change discarded
16/04/2012 10:18:15 Server wants to add an item that already exists. Process as Change.
16/04/2012 10:18:15 Change discarded
16/04/2012 10:18:15 Server wants to add an item that already exists. Process as Change.
16/04/2012 10:18:15 Change discarded
16/04/2012 10:18:15 Server wants to add an item that already exists. Process as Change.
16/04/2012 10:18:15 Change discarded
16/04/2012 10:18:15 Server wants to add an item that already exists. Process as Change.
16/04/2012 10:18:15 Change discarded
16/04/2012 10:18:15 Server wants to add an item that already exists. Process as Change.
16/04/2012 10:18:15 client->server adds=0 changes=2995 deletes=0 fails=0
16/04/2012 10:18:15 server->client adds=-1 changes=0 deletes=0 fails=6

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    28/09/2010 15:20:20 end User sync
    28/09/2010 15:20:20 start Calendar sync
    28/09/2010 15:20:20 Nothing to sync
    28/09/2010 15:20:20 end Calendar sync
    28/09/2010 15:20:20 Starting a New Ping
    28/09/2010 15:20:22 Server indicated heartbeat failed, but next attempt should succeed
    28/09/2010 15:20:22 Starting a New Ping
    28/09/2010 15:32:53 Exception during Ping.
    28/09/2010 15:32:53 New heartbeat = 10.
    28/09/2010 15:32:53 HTTP Server Error 408 : Request Timeout
    28/09/2010 15:32:53 Starting a New Ping
    28/09/2010 15:32:56 Server indicated heartbeat failed, but next attempt should succeed
    28/09/2010 15:32:56 start Email sync
    28/09/2010 15:32:56 Nothing to sync
    28/09/2010 15:32:56 end Email sync
    28/09/2010 15:32:56 start User sync
    28/09/2010 15:32:56 Nothing to sync
    28/09/2010 15:32:56 end User sync
    28/09/2010 15:32:56 start Calendar sync
    28/09/2010 15:32:56 Nothing to sync
    28/09/2010 15:32:56 end Calendar sync
    28/09/2010 15:32:56 Starting a New Ping
    28/09/2010 15:38:05 PeakTime active
    28/09/2010 15:38:05 PeakTime active
    28/09/2010 15:40:29 PeakTime active
    28/09/2010 15:40:29 PeakTime active
    28/09/2010 15:42:05 Heartbeat expired. Re-issuing ping.
    28/09/2010 15:42:05 New heartbeat = 10.
    28/09/2010 15:42:05 start Email sync
    28/09/2010 15:42:05 Nothing to sync
    28/09/2010 15:42:05 end Email sync
    28/09/2010 15:42:05 start User sync
    28/09/2010 15:42:05 Nothing to sync
    28/09/2010 15:42:05 end User sync
    28/09/2010 15:42:05 start Calendar sync
    28/09/2010 15:42:05 Nothing to sync
    28/09/2010 15:42:05 end Calendar sync
    28/09/2010 15:42:07 Starting a New Ping
    28/09/2010 15:47:04 PeakTime active
    28/09/2010 15:52:08 PeakTime active
    28/09/2010 15:52:08 PeakTime active
    28/09/2010 15:52:38 Exception during Ping.
    28/09/2010 15:52:38 New heartbeat = 8.
    28/09/2010 15:52:38 HTTP Server Error 408 : Request Timeout
    28/09/2010 15:52:38 Starting a New Ping
    28/09/2010 15:52:49 Server indicated heartbeat failed, but next attempt should succeed
    28/09/2010 15:52:49 start Email sync
    28/09/2010 15:52:49 Nothing to sync
    28/09/2010 15:52:49 end Email sync
    28/09/2010 15:52:49 start User sync
    28/09/2010 15:52:49 Nothing to sync
    28/09/2010 15:52:49 end User sync
    28/09/2010 15:52:49 start Calendar sync
    28/09/2010 15:52:49 Nothing to sync
    28/09/2010 15:52:49 end Calendar sync
    28/09/2010 15:52:49 Starting a New Ping
    28/09/2010 15:55:57 PeakTime active
    28/09/2010 15:55:57 PeakTime active
    28/09/2010 15:58:56 PeakTime active
    28/09/2010 15:58:56 PeakTime active
    28/09/2010 15:59:53 Heartbeat expired. Re-issuing ping.
    28/09/2010 15:59:53 New heartbeat = 10.
    28/09/2010 15:59:53 start Email sync
    28/09/2010 15:59:53 Nothing to sync
    28/09/2010 15:59:53 end Email sync
    28/09/2010 15:59:53 start User sync
    28/09/2010 15:59:53 Nothing to sync
    28/09/2010 15:59:53 end User sync
    28/09/2010 15:59:53 start Calendar sync
    28/09/2010 15:59:53 Nothing to sync
    28/09/2010 15:59:53 end Calendar sync
    28/09/2010 15:59:54 Starting a New Ping
    28/09/2010 15:59:55 Server indicated heartbeat failed, but next attempt should succeed
    28/09/2010 15:59:55 Starting a New Ping
    28/09/2010 16:01:47 PeakTime active
    28/09/2010 16:01:47 PeakTime active
    28/09/2010 16:05:51 PeakTime active
    28/09/2010 16:05:51 PeakTime active
    28/09/2010 16:08:12 PeakTime active
    28/09/2010 16:08:12 PeakTime active
    28/09/2010 16:09:28 PeakTime active
    28/09/2010 16:09:28 PeakTime active
    28/09/2010 16:10:01 New IAP=2 is available
    28/09/2010 16:10:04 ALR switch to a new access point
    28/09/2010 16:10:05 Error occurred during Ping.
    28/09/2010 16:10:05 Exception during Ping.
    28/09/2010 16:10:05 New heartbeat = 8.
    28/09/2010 16:10:05 Mail For Exchange Error -15047
    28/09/2010 16:10:05 Set SimulateAlwaysOn mode : 0
    28/09/2010 16:10:07 PING Command Requested
    28/09/2010 16:10:07 Setting ROAMING status to False
    28/09/2010 16:10:10 Error occurred during Ping.
    28/09/2010 16:10:10 Exception during Ping.
    28/09/2010 16:13:33 PING Command Requested
    28/09/2010 16:13:39 Error occurred during Ping.
    28/09/2010 16:13:39 Exception during Ping.
    28/09/2010 16:17:04 PeakTime active
    28/09/2010 16:18:31 PING Command Requested
    28/09/2010 16:18:38 Error occurred during Ping.
    28/09/2010 16:18:39 Exception during Ping.
    28/09/2010 16:23:30 PING Command Requested
    28/09/2010 16:23:37 Error occurred during Ping.
    28/09/2010 16:23:37 Exception during Ping.
    28/09/2010 16:28:30 PING Command Requested
    28/09/2010 16:28:37 Error occurred during Ping.
    28/09/2010 16:28:37 Exception during Ping.
    28/09/2010 16:33:30 PING Command Requested
    28/09/2010 16:33:38 Error occurred during Ping.
    28/09/2010 16:33:38 Exception during Ping.
    28/09/2010 16:38:30 PING Command Requested
    28/09/2010 16:38:36 Error occurred during Ping.
    28/09/2010 16:38:36 Exception during Ping.
    28/09/2010 16:43:30 PING Command Requested
    28/09/2010 16:43:36 Error occurred during Ping.
    28/09/2010 16:43:36 Exception during Ping.
    28/09/2010 16:48:30 PING Command Requested
    28/09/2010 16:48:36 Error occurred during Ping.
    28/09/2010 16:48:37 Exception during Ping.
    28/09/2010 16:53:30 PING Command Requested
    28/09/2010 16:53:36 Error occurred during Ping.
    28/09/2010 16:53:36 Exception during Ping.
    28/09/2010 16:58:30 PING Command Requested
    28/09/2010 16:58:35 Error occurred during Ping.
    28/09/2010 16:58:35 Exception during Ping.
    28/09/2010 17:03:30 PING Command Requested
    28/09/2010 17:03:38 Error occurred during Ping.
    28/09/2010 17:03:38 Exception during Ping.
    28/09/2010 17:08:30 PING Command Requested
    28/09/2010 17:08:35 Error occurred during Ping.
    28/09/2010 17:08:35 Exception during Ping.
    28/09/2010 17:13:30 PING Command Requested
    28/09/2010 17:13:36 Error occurred during Ping.
    28/09/2010 17:13:36 Exception during Ping.
    28/09/2010 17:18:30 PING Command Requested
    28/09/2010 17:18:37 Error occurred during Ping.
    28/09/2010 17:18:37 Exception during Ping.
    28/09/2010 17:23:30 PING Command Requested
    28/09/2010 17:23:35 Error occurred during Ping.
    28/09/2010 17:23:35 Exception during Ping.
    28/09/2010 17:28:30 PING Command Requested
    28/09/2010 17:28:36 Error occurred during Ping.
    28/09/2010 17:28:36 Exception during Ping.
    28/09/2010 17:31:18 PeakTime active
    28/09/2010 17:31:18 PeakTime active
    28/09/2010 17:33:24 PeakTime active
    28/09/2010 17:33:25 PeakTime active
    28/09/2010 17:33:38 PING Command Requested
    28/09/2010 17:33:45 Error occurred during Ping.
    28/09/2010 17:33:45 Exception during Ping.
    28/09/2010 17:35:36 PeakTime active
    28/09/2010 17:35:36 PeakTime active
    28/09/2010 17:35:53 PeakTime active
    28/09/2010 17:35:53 PeakTime active
    28/09/2010 17:38:35 PING Command Requested
    28/09/2010 17:38:41 Error occurred during Ping.
    28/09/2010 17:38:41 Exception during Ping.
    28/09/2010 17:43:35 PING Command Requested
    28/09/2010 17:43:40 Error occurred during Ping.
    28/09/2010 17:43:40 Exception during Ping.
    28/09/2010 17:46:13 PeakTime active
    28/09/2010 17:46:14 PeakTime active
    28/09/2010 17:46:20 PeakTime active
    28/09/2010 17:46:20 PeakTime active
    28/09/2010 17:47:05 PeakTime active
    28/09/2010 17:48:33 PING Command Requested
    28/09/2010 17:48:57 Error occurred during Ping.
    28/09/2010 17:48:57 Exception during Ping.
    28/09/2010 17:48:57 120 Returned when no data found for GetByName
    28/09/2010 17:53:33 PING Command Requested
    28/09/2010 17:53:39 Error occurred during Ping.
    28/09/2010 17:53:39 Exception during Ping.
    28/09/2010 17:58:33 PING Command Requested
    28/09/2010 17:58:33 Error occurred during Ping.
    28/09/2010 17:58:33 Exception during Ping.
    28/09/2010 17:58:33 Mail For Exchange Error -15032
    28/09/2010 17:58:34 Error Occurred During Connecting
    28/09/2010 17:58:34 PING Command Requested
    28/09/2010 17:58:34 Error occurred during Ping.
    28/09/2010 17:58:34 Exception during Ping.
    28/09/2010 17:58:34 Mail For Exchange Error -15032
    28/09/2010 17:58:34 Error Occurred During Connecting
    28/09/2010 17:58:35 PING Command Requested
    28/09/2010 17:58:35 Error occurred during Ping.
    28/09/2010 17:58:35 Exception during Ping.
    28/09/2010 17:58:35 Mail For Exchange Error -15032
    28/09/2010 17:58:35 Error Occurred During Connecting
    28/09/2010 17:58:35 PING Command Requested
    28/09/2010 17:58:36 Error occurred during Ping.
    28/09/2010 17:58:36 Exception during Ping.
    28/09/2010 17:58:36 Mail For Exchange Error -15032
    28/09/2010 17:58:36 Error Occurred During Connecting
    28/09/2010 18:03:34 PING Command Requested
    28/09/2010 18:03:38 Setting ROAMING status to False
    28/09/2010 18:03:42 Error occurred during Ping.
    28/09/2010 18:03:42 Exception during Ping.
    28/09/2010 18:06:51 PeakTime active
    28/09/2010 18:06:51 PeakTime active
    28/09/2010 18:08:35 PING Command Requested
    28/09/2010 18:08:39 Error occurred during Ping.
    28/09/2010 18:08:39 Exception during Ping.
    NOTE : if I synchronize manually only mails (by being in Mfe) the sync works.
    Thanks in advance for help!!

  • Mail for Exchange 3.0.50 - doesn' t sync Gmail any...

    I have been using successfully Mail for Exchange v. 2.9.158 on my Nokia N95-1 to access Gmail and Google Calendar. Yesterday I have upgraded to Mail for Exchange v.3.0.50 and now I am facing the following problems: 1.When running Full Resync Mail for Exchange has forced the set storage destination for message to be changed from Memory Card to Phone Memory When I tried to make Full Resync with Mail for Exchange it at the end it forced to switch from using Memory card for storing messages to Phone memory. According message has been displayed stating that Memory card can not be used to store emails and therefore it switched to Phone memory. However at that moment there was enough extra space on both kinds of memories , and that one on Memory card was larger than available space on Phone Memory. I do not want to use Phone memory to store my emails as N95 Phone memory is so small. So then after Mail for Exchange finished a synchronization cycle I have switched again to Memory card option as a destination of all my messages - and Mail for Exchange has created MfE on Memory card too. I made few attempts, by disabling Email sync and then running Full Resync again, the result was the same/ After that I started to experience problem with synchronization that I never had with version 2.9.158. 2. Synchronization of email except starting Full Sync and few cycles afterward doesn't work anymore and provides on each synchronization cycle an error message "sync failed. If that continues please contact your administrator". When I switch storage to Phone Memory, however, evn with such message sync work. When I switch storage to Memory Card then after sync cycle there are all IMAP folders in place but all empty. My configuration setting now set as following: Connection Exchange Server: m.google.com Secure Connection: Yes Access Point: DTAC-Internet Sync while roaming: No Use default port: Yes * Credentials Username: [my email] Password: [my password] Domain: [empty] *Sync schedule: Peak sync schedule: Every 15 minutes Off-peak sync schedule: Every 15 minutes Peak start time: 08:00 Peak end time: 17:00 Peak days Mo. Tu, We, Th, Fr In case of conflict erver Wins *Calendar Synchronize Calendar: Yes Sync Calendar back: 6 months Initial Sync: Keep items on phone * Tasks Synchronize Tasks: No * Contacts Synchronize Contacts: Disable Initial Sync: * E-mail Synchronize Email: Yes E-mail address : [my email address] Show new mail popup: Yes Use signature: No Signature: None When sending mail: Send immediately Sync messaged back : 1 day How I can resolve it problem?

    UP!
    I have absolutely the same trouble.
    When I sync gmail for the first time everything goes clear. After that I CAN recieve NEW mail on my phone on next syncs. I mean NEW is the mail, that haven't been read before with any other client.
    But if I read this mail on other client, say in browser, the synchronization doesn't work anymore. I recieve no mails from that point.
    Regards.
    P.S. went back to 2.9.158, everything works well

  • Mail for exchange error

    Few users have got a problem with m4e (E70), phones stopped synchronizing week or more ago.
    Problem is weird, everything works fine until on one day, new mails wont sync anymore. Tried removing and re-creating the profile, re-installing the m4e, resetting phone to factory defaults, and yes phone starts synchronizing, until we get to that weird day: it stops, and newer mails after that spesific time are not synchronized. Calendar syncronizing seems to work fine even after that time/date.
    We have many users using the mail for exchange, and everything works fine for most of them. There are only few users who have this problem and all of them have a different date, when this starts to happen.
    For those users m4e logs some errors:
    - Mail for exchange error -15005 (this error usually seems to happen before synchronizing stops)
    - Location of the message store changed. Doing full resync.
    - Failed to decode server response.
    - Mail for exchange error -15000
    - HTTP Client Stack Error: Disconnect - Kerrdisconnected
    etc.
    Is there any place I could find descriptions for these mysterious error codes. I have been trying to "google", but still can't find a solution for this problem.
    Help, anyone? Thanks in advance.Message Edited by cjet on 27-Aug-200711:10 AM

    Hi
    My E70 has just started to behave in the same way - one day it was working, then it stopped and hasn't worked since. The following is an extract from the log:
    07/02/2008 15:12:16 start Email sync
    07/02/2008 15:12:17 failed to decode server response
    07/02/2008 15:12:17 client->server adds=0 changes=0 deletes=0 fails=0
    07/02/2008 15:12:17 server->client adds=0 changes=0 deletes=0 fails=0
    07/02/2008 15:12:17 end Email sync
    07/02/2008 15:12:17 KEASErrSvrSyncFailed - Unable to Process Sync Response.
    Others in my company with E70's are not havng a problem. I have re-loaded the FW and M4E, but it still fails to sync e:mail.
    Any ideas?

  • Mail For Exchange Error -15051

    I'm testing Mail For Exchange with a E51 since a half year with different firmwares and Mail For Exchange versions. Now with the latest ...
    MfE 2.9.158 and
    Firmware 300.34.56
    but it's allways the same . Mail For Exchange have problems to connect to the Server (Exchange 2003 SP2) when I use "allways on" (heartbeat).
    From the Logfile:
    26.08.2009 14:20:58 Starting a New Ping
    26.08.2009 14:22:05 Exception during Ping.
    26.08.2009 14:22:05 New heartbeat = 9.
    26.08.2009 14:22:05 Mail For Exchange Error 36
    26.08.2009 14:22:05 Starting a New Ping
    26.08.2009 14:23:16 Exception during Ping.
    26.08.2009 14:23:16 New heartbeat = 7.
    26.08.2009 14:23:16 Mail For Exchange Error 36
    26.08.2009 14:23:16 Starting a New Ping
    26.08.2009 14:24:27 Exception during Ping.
    26.08.2009 14:24:27 New heartbeat = 5.
    26.08.2009 14:24:27 Mail For Exchange Error 36
    26.08.2009 14:24:27 Starting a New Ping
    26.08.2009 14:25:37 Exception during Ping.
    26.08.2009 14:25:37 New heartbeat = 4.
    26.08.2009 14:25:37 Mail For Exchange Error 36
    26.08.2009 14:25:37 Starting a New Ping
    26.08.2009 14:26:47 Exception during Ping.
    26.08.2009 14:26:47 Mail For Exchange Error 36
    26.08.2009 14:26:47 Error occurred during Ping.
    26.08.2009 14:26:47 Exception during Ping.
    26.08.2009 14:26:47 Mail For Exchange Error -15051
    26.08.2009 14:26:47 Set SimulateAlwaysOn mode : 1
    New in this version is, it try to simulate always on. Real uhh...
    With Windows Mobile devices we have no problems with always on, the heartbeat and so on - works great .
    We realy try to use nokia deviceses but under this conditions we must say "lose it don't use it"!
    I call our service provider (no know how), I call the nokia support (no know how) ...
    Is anybody out there who could help me or must we always buy windows mobile devices?

    i am facing the exact same problem!
    i'm using Exchange 2007 SP2 and Nokia E51 with latest firmware (400.34.011) and latest MFE 2.09.158
    Windows Mobile devices don't have this error.
    Allready tried a Full Resync, the Nokia E51 syncs manually without a problem.
    But after +/- 15min, it doesn't sync anymore (settings are set to sync allways)

  • Mail For Exchange has stopped syncing e-mail

    I had problems with my E71, so got a replacement phone, which is fine. I restored my phone from a backup, including all my e-mails (stored on the memory card). However, when syncing, all the e-mails disappeared. Calendar, tasks, and contacts all sync fine. I can send e-mails fine. Just got an empty Inbox. Have tried pretty much everything, even doing another restore, to no avail. Any thoughts folks?

    First thing to try is a Full Resync
    If that doesn't work, uninstall and reinstall Mail for Exchange and recreate the profile.
    Regards Jon.
    If this post helped you, please press the Kudos button ;-)

  • Mail for Exchange/Asha 311 - how to reset

    I want to use Mail for Exchange to sync contact data with gmail, as I did on the Nokia 700 (think it was called Active Exchange there). I configured it similarly, and it seemed hung in a loop trying to connect. So I reset it, and then it wouldn't restart. It flashes a screen of data (too fast to read - something about Synchronization service shutdown ... Removing databases .. Application will restart when complete?).  I tried reinstalling over the app from the Nokia store - and get the same results. Rebooted a few times - same thing.
    Is there any way to reset this and/or remove the app completely? I really need this to work since syncml doesn't work either.
    Thanks,
    Doug

    Then it is getting complicated becuase I never tried alternatives A and B myself:
    A) On a computer with MobiMB, access drive A » Menuapps » Mfe » and delete all files except the JAD and the JAR. More details …
    B) Nokia » Menu » Sync and backup » Create backup (microSD required) » on a computer you extract this ZIP file and remove the Record-Management-Store files (.rms). Reset the whole phone and restore this modfied backup. More details …
    C) With a computer, Nokia Software Recovery Tool
    However, I am not sure whether Google still allows new devices for Exchange ActiveSync. Therefore, I do not think that app will ever work for you. Or do you have a ‘Google Apps for Business’ account?

  • E52 Mail For Exchange Stopped Syncing

    I have an E52 (one week old).  Mail For Exchange was syncing well for mail, contacts and calendar with an Exchange Server 2007.  Sync over port 443 usual access point... No change on server. 
    Today my phone has stopped syncing. My admin log.txt files looked OK until yesterday afternoon then filled up with text just showing the settings. REstarted the phone, no luck and no additions to the admin logs...
    How do I do a full resync??
    Just done a hard reset and reset up the mail for exchange and everything syncs OK.. I see there is another post on the same subject.  When is Nokia going to look at this??

    E52: 034.001, note the same issue I found on E75

  • E71, mail for exchange, emails not being deleted

    Hello, I have an E71 on which I have configured mfE to sync with my company's exchange server. I've set emails to sync the last 3 days and calendar entries last 2 weeks. However, emails and calendar entries which are older than 3 days/2 weeks are not deleted from the phone. It keeps everything until finally it stops syncing and gives me a "system error, please try later". I'm thinking it is because the device becomes full or something like that. Doing a full resync resolves the problem, although it would be nice to have it working properly.

    Hi az1987,
    How often do u face this error on ur device screen?
    what is the frimware on the device*#0000#)
    what is the version of mail for exchange ? (this u can get from ABOUT of mfe)
    You said 'it stops syncing' when does this happen?
    please revert me back on the above queries so i can work out on this?
    by the way do u face this problem when u try retrieving all maisl instead of only 3days older?
    If this post helped... Add some kudos!!

  • Mail for exchange settings on N97

    I have a N97 which mail for exchange was working happily on, synchronizing mail, contact's and calendar. The world was a good place!
    The screen broke and  needed replacing on my N97 and  I have set up mail for exchange again. Now when it downloads mail, it downloads all of the other outlook folders inside my inbox as well as my inbox. It never used to do this and indeed this is not what I want.
    How can I get my N97 to just download the inbox rather than all of the folders within the inbox on outlook. There must be some settings either on the phone or in outlook which defines what is synced.

    Maybe you had earlier Mail for Exchange v2.9 in use and after setting it up again, you have got the latest MfE 3.0 version. The new MfE 3.0 version has as a new feature the possibility to view the outlook subfolders. These are, however, not automatically synced unless you subscribe to them. The unsubscribed folders show the mark (x) in front of the folder name. After you subscribe to a folder, the (x) mark will disappear from the folder name.

  • Mail For Exchange - Compatability/Downloads menu i...

    Using N79
    SW 31.002.205.4.
    Up until this morning running MfE 2.9.158. Just been offerred 2.9.160 via App.Update. Post install check indicates this has been available for months - why the delay in pushing it through to App.Update?
    MfE 2.9.160 still not fixed old issue of being unable to open MfE settings following phone restart - why not? - threads dating back to 1st quarter 2009! but this one explains the issue precisely:
    /t5/Messaging-Email-and-Browsing/Mail-for-Exchange-corrupted/m-p/603626/highlight/true#M21922
    It's the only app on my phone that cannot be routinely opened - not good.
    Notwithstanding this idiosyncrasy email syncing is more hit than miss but  falls way short of my iPod touch which is 100% rock solid regarding Exchange compatability. Does Nokia want Exchange Server based customers- my guess is not enough. Generally speaking if I notice emails hitting my iPod but not my N79 it's time for a  phone restart.  But that  kills the ability to open MfE settings So it's back to a re-install.
    If the above isn't bad enough Nokia has just made it worse.  This "current" link from the N79 support page is dead;
    http://businesssoftware.nokia.com/mail_for_exchange_downloads.php
    and after much dead-ending find that the Ovi Store now contains MfE - no problem with that it makes sense to consolidate. But no mention of N79 being supported by the latest greatest MfE and Ovi only lists 3.0 as supporting FP1 phones - so wht about FP2?
    Is my N series phone supported anymore - I've got no idea.
    Wake up Nokia it's 2010 not 1990 - we shouldn't have to put  up with this **bleep** in basic functionality.
    Judging by lack of action over the past 12 months have no hope Nokia will put this right but that my dear Nokia is how you lose customers to your rivals Apple and RIM. Pull your finger out.

    I'm hoping this fix works for me long term and post as is.
    Multiple phone calls to Nokia Tier 1 and 2 phone support heavily supplemented by some determined Google searching led me to the following solution.
    First off the bad news. To fix the MfE issue requires a hard reset of the device. There's no way around this so resign yourself to it early.
    The good news however is you can dramatically reduce the time needed to return your device back to its pre-reset condition by backing up your device using Ovi Suite. Forget to do this and you'll be re-installing your apps one at a time.
    My issue was made more difficult because the usual hard re-set code (*#7370 #) would not reset the device i.e. full recovery of phone memory, complete wiping of contacts etc. Ignoring Nokia's advice to return the phone for repair! I turned up an alternative method which achieved the hard re-set I was seeking.
    As follows:
    Hold these three keys down - *, 3 and green accept call - whie the phone is off, then power on keeping them depressed until the Nokia logo plays.
    On the N79 this involves an usual amount of manual dexterity but nevertheless worked where the re-set code failed. Hopefully this won't be necessary for most users.
    Once re-set you will be presented with the Set up menu as per a new phone.
    With a fully recovered phone memory you can now restore your earlier backup via Ovi Suite, which for me did 90% of the work needed to get my phone back to its earlier personalised condition. I took the opportunity of checking for any programme updates of essential apps and updated as necessary. Re-installation of Speed Dial settings and permitted Bluetooth devices amongst other items was required but all in all all my data and file structure was faithfully restored first time around.
    I am now running MfE 3.0 (actually 2.09.208 - see initial thread posting ) which Nokia support advise is not supported  for the N79 -  given the varying level of advice received I'm prepared to run with my own view that it works fine. If you wish to play safe you should be running 2.9.160.
    I have re-booted the phone multiples times over the last two days and on only one occasion (which I'm going to pretend never happened) MfE has been rock solid. In addition Ovi Maps which had stopped opening - and was fundamentally what set me off down the road of a hard re-set - is now working perfectly.
    I'm hoping this cures the irritating MfE problem long term pending Nokia sorting out whether they even support the N79 any longer as far as MfE is concerned.
    As a sign off I will just say for my purposes the N79 is the best smartphone I've ever owned and supplemented with an iPod Touch is a fantastic work/play combination. If you are allowed tethering on your contract I contend Walking Hot Spot is THE killer app and so confident am I of my choice of phone I've just bought a second N79, at a much reduced price, which I'm going to use as a backup/extension to my existing N79 when it dies and goes to heaven.
    Hope this post saves someone else some timeand effort.

  • Problem with Mail For Exchange over Nokia E7-00 (a...

    Hi, I have a problem with my nokia E7-00 (Symbian Anna).
    Until recently it worked fine with my terminal synchronization with GMAIL via Mail For Exchange.
    I synchronized the mail (including folders / labels I have on my account), address book and calendar.
    Suddenly, this synchronization does not work anymore, the mail is no longer recovered, the calendar does not show appointments and contacts are no longer synchronized.
    Trying to send an email that works perfectly, but the mail is not saved in Sent folder on my nokia e7-00, also if I search on the remote server is a contact I found it perfectly.
    In practice it seems that something in the synchronization mechanism does not work.
    Do you have ideas on how to fix this problem?
    Thanks in advance.
    MP

    You may try rebooting the device to check if it works. If this did not help, you will have to re-setup outlook account on your device to get it worked.
    Hope, this can resolve your issue.

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