Mail for exchange v. 2.09

Hi all,
I have a user with an E71 mobile and we have installed Mfe 2.09 on it. After we syncronized the first time with Outlook / Exchange something strange happened with her contacts.
80% of all contacts lost their phonenumbers ! Name and email were kept all right but some phone numbers got lost in the syncronization.
Have anyone tried or seen this before ? Or something like this ? And can give me a explanation on whet went wrong ?
Rgards
Martin

Hi Martin
We experienced a problem where Contacts originating on old Nokia handsets end up with the number in the other number field when syncing with mail for exchange.
We used an Outlook macro to move them to mobile, office, home, etc. and all was well.
John32

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Mail for exchange settings on N97

I have a N97 which mail for exchange was working happily on, synchronizing mail, contact's and calendar. The world was a good place!
The screen broke and needed replacing on my N97 and I have set up mail for exchange again. Now when it downloads mail, it downloads all of the other outlook folders inside my inbox as well as my inbox. It never used to do this and indeed this is not what I want.
How can I get my N97 to just download the inbox rather than all of the folders within the inbox on outlook. There must be some settings either on the phone or in outlook which defines what is synced.

Maybe you had earlier Mail for Exchange v2.9 in use and after setting it up again, you have got the latest MfE 3.0 version. The new MfE 3.0 version has as a new feature the possibility to view the outlook subfolders. These are, however, not automatically synced unless you subscribe to them. The unsubscribed folders show the mark (x) in front of the folder name. After you subscribe to a folder, the (x) mark will disappear from the folder name.

Mail For Exchange - Compatability/Downloads menu i...

Using N79
SW 31.002.205.4.
Up until this morning running MfE 2.9.158. Just been offerred 2.9.160 via App.Update. Post install check indicates this has been available for months - why the delay in pushing it through to App.Update?
MfE 2.9.160 still not fixed old issue of being unable to open MfE settings following phone restart - why not? - threads dating back to 1st quarter 2009! but this one explains the issue precisely:
/t5/Messaging-Email-and-Browsing/Mail-for-Exchange-corrupted/m-p/603626/highlight/true#M21922
It's the only app on my phone that cannot be routinely opened - not good.
Notwithstanding this idiosyncrasy email syncing is more hit than miss but falls way short of my iPod touch which is 100% rock solid regarding Exchange compatability. Does Nokia want Exchange Server based customers- my guess is not enough. Generally speaking if I notice emails hitting my iPod but not my N79 it's time for a phone restart. But that kills the ability to open MfE settings So it's back to a re-install.
If the above isn't bad enough Nokia has just made it worse. This "current" link from the N79 support page is dead;
http://businesssoftware.nokia.com/mail_for_exchange_downloads.php
and after much dead-ending find that the Ovi Store now contains MfE - no problem with that it makes sense to consolidate. But no mention of N79 being supported by the latest greatest MfE and Ovi only lists 3.0 as supporting FP1 phones - so wht about FP2?
Is my N series phone supported anymore - I've got no idea.
Wake up Nokia it's 2010 not 1990 - we shouldn't have to put up with this **bleep** in basic functionality.
Judging by lack of action over the past 12 months have no hope Nokia will put this right but that my dear Nokia is how you lose customers to your rivals Apple and RIM. Pull your finger out.

I'm hoping this fix works for me long term and post as is.
Multiple phone calls to Nokia Tier 1 and 2 phone support heavily supplemented by some determined Google searching led me to the following solution.
First off the bad news. To fix the MfE issue requires a hard reset of the device. There's no way around this so resign yourself to it early.
The good news however is you can dramatically reduce the time needed to return your device back to its pre-reset condition by backing up your device using Ovi Suite. Forget to do this and you'll be re-installing your apps one at a time.
My issue was made more difficult because the usual hard re-set code (*#7370 #) would not reset the device i.e. full recovery of phone memory, complete wiping of contacts etc. Ignoring Nokia's advice to return the phone for repair! I turned up an alternative method which achieved the hard re-set I was seeking.
As follows:
Hold these three keys down - *, 3 and green accept call - whie the phone is off, then power on keeping them depressed until the Nokia logo plays.
On the N79 this involves an usual amount of manual dexterity but nevertheless worked where the re-set code failed. Hopefully this won't be necessary for most users.
Once re-set you will be presented with the Set up menu as per a new phone.
With a fully recovered phone memory you can now restore your earlier backup via Ovi Suite, which for me did 90% of the work needed to get my phone back to its earlier personalised condition. I took the opportunity of checking for any programme updates of essential apps and updated as necessary. Re-installation of Speed Dial settings and permitted Bluetooth devices amongst other items was required but all in all all my data and file structure was faithfully restored first time around.
I am now running MfE 3.0 (actually 2.09.208 - see initial thread posting ) which Nokia support advise is not supported for the N79 - given the varying level of advice received I'm prepared to run with my own view that it works fine. If you wish to play safe you should be running 2.9.160.
I have re-booted the phone multiples times over the last two days and on only one occasion (which I'm going to pretend never happened) MfE has been rock solid. In addition Ovi Maps which had stopped opening - and was fundamentally what set me off down the road of a hard re-set - is now working perfectly.
I'm hoping this cures the irritating MfE problem long term pending Nokia sorting out whether they even support the N79 any longer as far as MfE is concerned.
As a sign off I will just say for my purposes the N79 is the best smartphone I've ever owned and supplemented with an iPod Touch is a fantastic work/play combination. If you are allowed tethering on your contract I contend Walking Hot Spot is THE killer app and so confident am I of my choice of phone I've just bought a second N79, at a much reduced price, which I'm going to use as a backup/extension to my existing N79 when it dies and goes to heaven.
Hope this post saves someone else some timeand effort.

Problem with Mail For Exchange over Nokia E7-00 (a...

Hi, I have a problem with my nokia E7-00 (Symbian Anna).
Until recently it worked fine with my terminal synchronization with GMAIL via Mail For Exchange.
I synchronized the mail (including folders / labels I have on my account), address book and calendar.
Suddenly, this synchronization does not work anymore, the mail is no longer recovered, the calendar does not show appointments and contacts are no longer synchronized.
Trying to send an email that works perfectly, but the mail is not saved in Sent folder on my nokia e7-00, also if I search on the remote server is a contact I found it perfectly.
In practice it seems that something in the synchronization mechanism does not work.
Do you have ideas on how to fix this problem?
Thanks in advance.
MP

You may try rebooting the device to check if it works. If this did not help, you will have to re-setup outlook account on your device to get it worked.
Hope, this can resolve your issue.

Problem with mail for exchange after update on E72...

Hi everyone,
I updated Nokia E-mail to ver 3.9 on E72. Now I am facing a problem with mail for exchange. I have configured gmail on mail for exchange. I recieve a warning that "unable to sync contact administrator if problem persist". It started to pop up just after the update was over and is very frustrating. Even previously i used to recieve mails instantly but now it generally takes half an hour for me to recieve them. I deleted and created mail for exchange several times but to no avail.
Also i am not able to automatically recieve mails other emails which i have configured. every time I have to manually download them everytime.
Can anybody suggest a way out.
Thanks
Anil

It could be a problem if you're using your network's connections...
I was on a Pay & Go tariff with o2 some time ago, and needed secure connections for various things, o2 told me they didn't provide secure connections on Pay & Go tariffs...
Could be worth checking with them to make sure it's supported.
Nokia History: 3110, 5110, 7110, 7110, 3510i, 6210, 6310i, 5210, 6100, 6610, 7250, 7250i, 6650, 6230, 6230i, 6260, N70, N70, 5300, N95, N95, E71, E72
Android History: HTC Desire, SE Xperia Arc, HTC Sensation, Sensation XE, One X+, Google Nexus 5

Calendar sync problem with Mail for Exchange

I have troubles syncing my calendar with Mail for Exchange.
I've configured MfE the same way I did on my N8-00 and it worked perfectly there. On my new N9 it just syncs Mail and the ToDo list of from the Exchange Server. Any suggestions what I am doing wrong?
Also, when I remove my MfE settings, the Calendars still are in the Calendar App. How can I delete them?

Hi,
There could be some problem with the contact sync, because you had synched with MFE . Remove the existing sync for Mail for exchange and then try creating a new sync and then check, That should maybe solve the issue.
I had mfe configured and then removed and now then i sync with the Address book and Ical. Seems to be working fine for me, just that i use a N95.
Hopefully it fixes, let me know the outcome.
Cheers
Sandy
Helpful information, then dont forget to hit the kudos star :-) Or say it accepted solution and thanks

Calendar Sync Problems with mail for exchange on e...

Hello!
I upgraded my Nokia e52 to Software version 033.002.216.01 but now I am unable to sync with my mail for exchange Calendar. Settings are correct (in calendar settings Default mailbox is Mail for Exchange and in Email settings Calendar sync is "Yes") and I am still able to sync e-mail, but not calendar items.
Can anyone help me with this issue? Does anyone have the same problem after software upgrade?

I haven't solve the problem yet. Waiting for new firmware, might be it will solve the problem...

N9 after PR 1.2 update - Mail for Exchange is sync...

I have a problem with my N9 Meego after 1.2 update. I have mail for exchange account talking with exchange 2010 server and sync works just just fine with calendar and e-mail. Contacts on otherhand doens`t work. It says its bringing contact like 78 from mail for exchange but when its done you can`t see any.
i have done my account again many times but still contacts aren`t working. Should I do some hardreset but does that uninstall PR 1.2 update?
Help is needed or any ideas what could be done?
-mika

Hey mate, As far as I am aware there is no going back from PR 1.2, so you could try hardreset without concern of loosing this update. Keep in mind you are likely to lose data, so make sure you back it up first.
I am sure of this, as I have tried to go back to PR 1.1 to get my mail exchange to work and even with trying to flash the device "downgrade disallowed" comes up and prevents me getting rid of the PR 1.2
You are luckier than me, I can't get mail, calender or contacts. I am so annoyed that I accepted the update. I am hoping that Nokia take note of this and fix the mail exchange in a new update

Mail for Exchange - calendar sync fails

Hi,
I upgraded recently my N73 with the latest release of the firmware and the latest release of Mail For Exchange.
Before that change, I had no problem to sync my mobile phone with our server Exchange 2007.
Unfortunately, after the upgrades, like many other people of this forum, I cannot succeed in synchronizing my calendar (it seems that my mobile phone is stuck in the endless loop). I've tried the various solutions written in the other posts of this forum but without success (define an end-date of recurring events, no blank event, ...).
Does anyone solved the issue ?
Thank you in advance !
FrolicFrog
Solved!
Go to Solution.

Hi,
I uninstalled the last release of MfE. I reinstalled an old version (2.05.003) and it worked immediately ! So many people are spending so much time with the last release trying to sync calendar... :-(

Mail for Exchange System Error, try again later. F...

my E71 running S60 Mail For Exchange works fine for email, but as soon as we start syncing calendar, we get this error "System Error. Try again later"
i have researched further. The phone log shows the sync falls over on outlook recurring appointments. Some threads suggest the offending appts are those without end dates and adding them will fix it, but this is not correct. Our recurring appointments are created in Maximizer and synced to Outlook. They all have end dates which show in both Maximizer and Outlook.
The log message on phone is: "Failed to store calendar entry in device database". If you google that you come across the link to another thread
/discussions/board/message?board.id=messaging&thread.id=7858
where it seems that MFE simply does not work properly with Outlook calendar recurring appointments and no solution is offered by Nokia. E71's run Symbian S60 and Mail For Exchange is the Nokia offering, which appears to be a derivative of Roadsync. Both appear to have the same shortcoming. Even the latest MFE version, V2.09.158, contains the problem, as we just upgraded on phone to try for a fix.
We have a fleet of E71's, having reverted to Nokia from Win Mobile devices. We were even looking forward to N97's, but we are now planning to move back to a Windows Mobile device. At least we can see the calendar on these!
For now, we have to remove calendar syncing on phone and delete all calendar entries, so the phone again syncs for email and contacts.
Nokia, how about a FIX before your new generation of "Smart Phones" are consigned to the wastebin? Please don't just tell us to change a setting on the server, unless you know it works.
This is your last chance with us. Time is too precious to waste on dodgey software.

More info on this - the problem appears to relate to only Outlook 2007 and not XP.

Mail for Exchange already in use error when sendin...

We have a number of Nokia E50-1 on Vodafone network which we are using Mail for Exchange 2.5.3 (mfe) to sync emails with a microsoft Small Business Server 2003 (SBS2003). When we try to reply or send a new email from the E50 we get the error "Mail for Exchange: Already in use". This happens even if the sync is set to manual and email is set to send with next sync. Very ocassionally a message will go if we keep retrying.
Does anyone know how to resolve this?

hi all,
great forums, hopefully someone has some more info on this, as i am getting the same issue.
I had mail for exchange working with my e71 no worries and then i added my home TPG account. the TPG account would not work for some reason, not that it overtly worried me, but then when i tried sending mail through exchange (either reply or new mail) i get the error message 'Mail for exchange: already in use'
I have removed the TPG account, rebooted the thing several times, all sorts of stuff - nothing seems to work. it is still syncing and i am receiving email, i just can't send...!!
any troubleshooting tips or further info would be greatly appreciated

Mail for Exchange Missing Functions E71 v E72

Hi All,
So I have been using an E71 with Mail for Exhcange for some time now and find it is very good.
However
I have an E72 with Mail for Exhcange already installed on the device BUT it clearly has missing functions whihc I had on the previous version on Mail fo Exchangeo n the E71.
These are
Comp Directory - Very useful for looking up contacts details from the GAB
View Log in Mail for Exchange. This is useful to see what the error is for a reason why the device may not be syncing with the MS Exchange Server.
Full resync in mail for Exchange. This again useful for support as other users will tell you that if the two systems have got their wires twisted, a full resync can fix the problem!
What version of the software do I have? Helps for future support and upgrades.
So Mr Nokia Software Developer. When can we have these functions added? Do we have to drop this software tool and device....
MODERATOR'S NOTE:
We have edited your post. Please be advised that feedback on Nokia devices are accepted in the forum provided that they are written in an acceptable manner such as tone and the choice of words.

As far as the version number goes - it's not a misprint, it's just they way Nokia numbering scheme works. build 2.09 is version 2.9. Similarly in Nokia Maps build 3.04 is called version 3.4... go figure.
Lumia 920, Lumia 800
Nokia N8-00 (NAM, Product Code: 059C8T6), Symbian Belle, Type RM-596, 111.030.0609
Nokia 5800 XpressMusic (NAM, Product Code: 0577454) Software v51.2.007, Type RM-428

How to configure Mail for exchange to select autom...

I have an E71 with a corporate Mail for Exchange mailbox, the menu allow me to configure the connection Access point manually only. So, by default I select the G3 cell phone connection, but while I'm at home the nokia E71 onnects to my DSL wifi connection but Mail For Exchange cannot switch automatically to it ?
is there a way to configure that automatically ? switching from low cost connectivity access point automatically when repliacting with the exchange server ?
I'm running with Mail for Exchange version 2.09.158
Many thanks in advance

There is no default for those entries. you need to set it up manually by using the custom label.

Signature in Mail for Exchange

I recently updatet the firmware at my Nokia N73 to latest version (V 4.0839.42.2.1) which forced me to reinstall Mail for Exchange.
After this update (Mail for Exchange ver. 2.07.000) I am only able to use a signature in outgoing mails limited to 75 characters.
I haven't noticed this limit within earlier versions of the software, is it possible to increase this limit in some way?
Thank you for your help.

currently, the email does not put the sent messages into the server sent folder for imap/exchange/pop email.
this is something that i did bring up to the collaberation manager for maemo SW at the CTIA show.
n900 also does not cache the email on the phone, so it always has to update the folders.
his suggestion to cc yourself is currently the only way to do so, or you can just go into the sent folder on your n900 and then menu/move messages/"choose messages"/"choose folder"
i do not know about the signiture for the MFE

Is the N97 Mail for Exchange or MfE 'provisionable...

Background info: I used to carry two phones, the N95 and the E51. Before MfE 2.0 came out, MfE was not installable on the N95 (or any N series phones). So I bought the E51 so that I can use MfE to have my corporate mail pushed to me. Today, I'm the proud owner of the N97, with MfE 2.9.176 installed. No more carrying 2 phones, and everything is synchronizing just fine.
Last week, my company announced a new policy regarding mobile devices. Soon, they will enforce new security policies as available in Exchange 2003 SP2. This really got me worried, because I spent quite a lot of money in investing in the N97!
We all know that Nokia states that only the E series devices fully support all security policies of Exchange servers. (Nokia calls this 'provisionable' versus 'non-provisionable' devices.) But here's the kicker. In the Mail for Exchange Guide for Administrators (http://nds1.nokia.com/phones/files/guides/MfE_admin_guide_140709.pdf), in chapter 2, section 2, part 1 titled "Are your devices 'provisionable'?", it states the following:
Eseries devices are provisionable
Nseries devices previous to S60 3.0 Feature Pack 2 (FP2) are not provisionable
Nseries devices after S60 3.0 FP2 may be provisionable
Supported devices not designated Eseries or Nseries may or may not be provisionable.
Well, that is kind of some good news. But it left out key information regarding my N97, specifically S60 5.0. Does anyone know if the N97 can be categorized together with those Nseries devices "after 3.0 FP2"? Or can anyone identify specifically what security policies/features are provisionable in the N97 device? This is important because I need to make the case with the IT management to put me in the exception list, if at all possible. But I don't want to stir up anything until I know exactly what can or cannot be done with the N97. This will be greatly appreciated. Thank you very much.
John
John @ Chicago // 5160 (1999.07.20) > 7160 (2001.06.09) > 6340i (2003.04.26) > 6620 (2004.08.24) > 7610b (2005.05.08) > N91 (2006.06.07) > N95-3 (2007.09.28) > N95-3 #2 (2007.12.05) > E51 (2008.03.10) > N97 (2009.06.11) > N97 #2 (2009.09.11-warranty replacement) > N97 #3 (2009.12.10-warranty replacement) > N8 (2010.12.02) > N8 #2 (2010.12.11-retailer replacement) > 808 (2012.12.10) > X2 Dual Sim (2015.01.19-for motorcycle offline maps use only) %gt; 808 #2 (2015.01.26-manufacturer replacement)

Not only is Nokia's myriad of different web sites each requiring its own login credentials, they also have a myriad of places to go get software. I have always thought that http://www.businesssoftware.nokia.com will have all the latest enterprise software coming from Nokia, but no, that is not the case. It turns out that http://europe.nokia.com/get-support-and-software/download-software/mail-for-exchange is the place to get the latest version. Just select your device, and it'll give you the download link for the latest.
Just so you know, even http://www.businesssoftware.nokia.com doesn't have N97 listed as a device yet.
I really hope Nokia takes this consistency issue seriously just like how they're working on the consolidation of logins...
John @ Chicago // 5160 (1999.07.20) > 7160 (2001.06.09) > 6340i (2003.04.26) > 6620 (2004.08.24) > 7610b (2005.05.08) > N91 (2006.06.07) > N95-3 (2007.09.28) > N95-3 #2 (2007.12.05) > E51 (2008.03.10) > N97 (2009.06.11) > N97 #2 (2009.09.11-warranty replacement) > N97 #3 (2009.12.10-warranty replacement) > N8 (2010.12.02) > N8 #2 (2010.12.11-retailer replacement) > 808 (2012.12.10) > X2 Dual Sim (2015.01.19-for motorcycle offline maps use only) %gt; 808 #2 (2015.01.26-manufacturer replacement)

Mail For Exchange Error -15006

10 days ago we updated our microsoft exchange server 2003 to exchange 2007 sp2. All went fine. Almost all 300 cellphones synchronised over the internet without any problem except for two phones. One Nokia E61 and one Nokia E51. From blank i can only synchronise once. When i start synchronising for a second time i get the message "Error in exchange server" (translated)
I upgraded to the latest firmware and the latest mail for exchange version without solving the problem. Changing the account on the phone also did not solve the problem. So the conclusion is that the problem is not in the account.
In the adminlog of the nokia suite, which i installed to troubleshoot the problem, there is a Mail For Exchange Error -15006.
Anyone have an idea?
Thanks in advance.
Willem Kraaijenhof

It could be a servicepack issue. Read this:
http://europe.nokia.com/find-products/nokia-for-business/software/email-and-instant-messaging/mail-f...
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Mail for exchange v. 2.09

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