Mail forgets the password quite a lot and usally the same people.

Does any else get this and know the answer? On occasions a user sometimes gets the message: The IMAP server “address of server.co.uk” rejected the password for user (name of user).
However once I re-apply the password in workgroup manager using the same password it works? Why is this and how do I stop it? as its getting a little annoying now. Thanks

Most likely causes (especially since you mention it happens to the same users):
-The account got locked because of mistyped passwords (can happen easily if a mail client has the wrong password stored.
-The account is still being locked by a POP or IMAP client. Can also happen if a user checks mail in very short intervals (see mailaccess.log)
Under these circumstances, even if the password is still correct a mail client may think it isn't.
Next time it happens: Instead of re-applying the same password in WGM, try to stop and start mail services. If the problem goes away it is a mailbox locking issue, if it doesn't we'll take it from there.
Alex

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This is what he is observing...
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1,May I know do we need to create the mx records if we send/receive the mail in the same organization?
2,If we send /receive the mail between two different organization/forest, we need to create the mx records ,is it right?
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is there anything else 'out of box' i could make use of to implement the above?
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thanks very much
rgds

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Mail forgets the password quite a lot and usally the same people.

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