Mail form upload to EP

Hi all,
right now we r working on portal.i have created some mail templates in CRM ,now i want to upload these mail templates into the portal so that i can send these mails to customers.can anybody suggest me how it is done
points will b rewarded
rajkiran
Edited by: Raj Kiran on Feb 28, 2008 4:34 PM

Hi Puja,
1) I campaign u have tab Channel in same u'll see field Form for E-Mail here u can assign u r Personalized mail form.
2) CRMD_EMAIL -while creating Personalized mail form u'll see down left side corner Object and Attribute list from where u can choose BP attribute values and campaign specific data for a specified target group.
Regards,
DD's

Similar Messages

Unable to upload pictures in mail forms in CRM 7.0

Hello CRM Experts,
We are unable to upload pictures into mail forms. After upload the pictures are not displayed, and have a cross mark.
I am not sure if it is a technical issue or browser related problem. We are on IE 8.0.
Suggest some solution/work-around to the problem if any.
Regards,
Shyamak

Hi Shyamak,
Do you have note 1469520 on the system, we have had the same error.
kr
Michael Wolff

Canu00B4t see the images uploaded into the mail form using IE 8 or IE 9

Hi Colleagues,
Please, is there any feedback on CRM 2007 using IE 8, or using IE9.
I uploaded images but I can´t see it in the mail form, using both version.
Please do you know if I need to install any SP or if I have to apply a SAP Note
Regards,
Annabelle Guittard
Edited by: Annabelle Guittard on Jul 28, 2011 12:08 PM
Edited by: Annabelle Guittard on Jul 28, 2011 12:12 PM
Edited by: Annabelle Guittard on Jul 28, 2011 4:34 PM

Hello Annabelle Guittard,
If you have text in the mail form and that text is not W3C compliant then in this case you cannot upload the images
because of syntax error in your html coding.
So my suggestion is - if you have text in your mailform then make the html coding of that text W3C compliant and then
try to upload the image.
Hope this helps.
Regards,
Menaka

How to create the Mail forms

Hi All,
Actually i am very new to Mail form . i got the requirement as i need to create the Mail form form sending the mail through campaig as well as i want to print the same form so please help me out how to do this, please help me out by providing some step by step process for creating the mail form and some technical stuff for printing the form
Regatds
Mohan

Hi,
Creating Mail form is multi stage. Have you created any survey.
I believe its for CRM 7.0. Broad steps are
1.Enter the CRM WebClient UI
2.SAP CRM WebClient menu Marketing >> Create: Mail Form
Mail Form for E-Mail
1.On the Mail Form: New screen enter the following values:
Field name     User action and values
ID     Y_TRADE_SHOW_INVITATION
Description     Trade Show Invitation
Language     Original:English
Usage     Internet Mail (HTML)
Attribute Context     ERMS
Subject     Trade Show Invitation
2.In the Text Element screen area you can freely define the content of your e-mail in the text element.
3.Choose New Text Element, enter the following data for the e-mail form text block and choose Create:
Field name     User action and values
Text Element ID FORM_LETTER
Description Invitation
Format HTML
4.Enter a text for the new text element FORM_LETTER and design it according to your needs.
If you want to upload a pre-defined text from an external source, choose Load Local File.
5.In order to insert the generated survey URL into the text, choose Hyperlink.
6.In the Insert Hyperlink web page dialog enter the following values and choose Insert:
Field name User action and values
URL <surveyURL>
Description     Information Survey
URL Category
Tracking Option Via Target Site
7.Save your new mail form.
Hope it helps.
Rgds,
Rajiv

My mail forms created by muse 2014.0.1.30 do not work. PHP 5.4 is enabled by hoster, so they should work. Can anyone help me, for these forms are crucial for my business.

My mail forms created by muse 2014.0.1.30 do not work. PHP 5.4 is enabled by my hoster, so they should work. Can anyone help me, for these forms are crucial for my business. The forms confirm delivery, but the mails are not recieved. No spam filters enabled.
Meanwhile, I was able to narrow the problem down: PHP seems not to accept a re-directed mail address as sender of the mail in some cases. So, it has nothing to do with the mail form itself.

Hi Ingo,
Please refer to this document, Troubleshooting Muse Form Widgets Used on Third-Party Servers
Last section, "I've uploaded my new Muse form, and tried submitting it in the browser, but I never receive an email with the form data. What's wrong?"
- Abhishek Maurya

Creation of Mail Forms -- From HTML page

Hi all,
I have a basic question wrt the creation of MAIL FORMS in SAP CRM.
Our client creates Email communication content in HTML format. And the requirement is to use these HTML files for creation of Mail Forms (on a very frequent basis)
While creating Mail Forms there is an Option to UPLOAD HTML file. Can we upload HTML files to create the MAIL FORMS
We tried doing the same but the files after upload got distorted and the result was not as desired. Should the HTML file exist in a defined format before upload in SAP CRM mail form?
Thanks.
Regards,
SAURABH

Hi Surabh,
Use HTML codes in notepad. Use the notepad to upload the file and create mail form. You should follow W3C standard. Refer note 1131645.
BR, Sathish R

Dynamic graphic in Mail forms

Hi All,
I have a mail form which has been created in transaction CRMD_EMAIL. I have been asked to enhance it with a dynamic graphic image.
There will be uploaded 1 image pr customer in transaction SE78.
And for each document I must find the corresponding image.
In normal smartform I can choose between 'Fixed value' and 'Dynamic field value' for graphichs name. And I can see that it works when I create a global variabel eg. 'TESTNAME' and assign it the value '123456'. if I then enter &TESTNAME& as dynamic graphic name, and test print it works fine and prints graphical image 123456.
But in with the mail forms in CRMD_EMAIL, this is not available. If I enter a variable the field disaperes and in test mode i get the error 'Graphic cannot be displayed' - This is identical to the error I get in smartforms if I enter a name that does not exist.
Does anybody knows if this is possible to do in mail forms. Or if I can use the smartforms instead of the Mail forms when working with campaigns.
Best regards
Dennis Lybecker

Hi Gregor,
Thanks for your quick response.
The document was ment to include a technical drawing regarding the specific installation for the customer/prospect.
It looks like we are going to include this drawing in a different document, which should be created in smartform.
If anybody come up with a way to do this - please let us all know.
Best regards
Dennis

IC WebClient - Install Font Types Mail Forms

Dear All,
I hope you experts can help me out with the following issue:
With the IC_MANAGER business role it's possible to create/maintain mail forms. To do this, go to "Knowledge Management" in the left menu and after that select Mail Forms.
In here you can maintain your mail forms. I want to extend the font types. Now I only have the font types: Times New Roman, Arial and Courier. I want to extend thist list with 'Verdana'.
Does anybody know how this works?
Kind regards,
Maarten

Hello Maarten,
1. Upload the TrueType font through transaction SE73 in the backend system.
2. Maintain the table TBTFFONTMAP throught transaction SM30
Logon to the webclient and you should be able to use the newly installed font.
With kind regards,
Jeroen van den Berg

Mail Form Question

Hi Folks,
I'm VERY new to Dreamweaver, have just created a Mail Form in
PHP and have absolutely no idea what to do with it now. It's one of
those typical forms with To:/Email:/Message: I know this is a
painfully basic question but I can't seem to find the answer in
books, training videos, my hosting provider, etc. I know I need a
URL to "point" the file to on the server but my internet host had
no idea what I was talking about.
If anyone could help it would be greatly appreciated!!
Thanks, Cynthia

you can use php on this hosting?
I'd suggest using the phpformmail script.
here's my stock cut 'n paste on what to set to what, and why
1)go to
http://boaddrink.com
-->phpformmail
download it.
extract the ZIP file.
More detailed instructions are in the docs folder
2) open formmail.php in dreamweaver
Make the following changes (in code view, turn line numbers
on)
2a)
line 4,
define('CHECK_REFERER', true);
change to:
define('CHECK_REFERER', false);
reason: too many people use a firewall or Norton security to
restrict this.
2b)
Line 43
$referers = array('www.example.com', 'example.com');
change to the domain name of your web site.
reason: this probably isn't needed since we just turned the
referrer
checking off. but change it anyway.
2c) *this is to hard-code the recipient address into
the php
file, where it is totally invisible *
Line 46
$recipient_array = array();
change to:
$recipient_array = array('me' =>
'[email protected]');
**of course, replace [email protected] with
the email address
you want to receive the form data. Also note the single quote
marks.
reason: this sets the email address the form results will be
sent to.
You can also make a list of possible recipient alias values-
see the readme
in the docs folder.
2d) give the script a default "From" address to use.
Go to line 41
Change:
define('FROM', null);
to:
define('FROM', 'Example Name <[email protected]>');
substituting your name and email address.
3) now do a File-->Save As and save this file to within
this Local Site
folder. save it as anythingyouwant.php
4) in dw's File Panel, find anythingyouwant.php and upload it
to the remote
site.
5) Now open your form html file in dreamweaver,
5a)click the mouse into the form area, and select the
<form> tag on the
lower left margin of the design window.
In the Property Inspector, it should now show the properties
of the <form>
tag. In the Property Inspector, to the right of the ACTION
line, click the
folder icon and browse to and select the anythingyouwant.php
file
you've saved to within this site.
5b) now click within the form area and go to dw
menu-->Insert-->Form
Objects-->Hidden Field
This inserts a hidden form field.
In the property inspector, change the NAME/ID of this field
to: recipient
And the VALUE of this field to: me
the code should look like:
<input name="recipient" type="hidden" id="recipient"
value="me">
This tells the script to use the "me" recipient_alias value
as the email
address to send the form to.
5c: Do you have a form field to collect the user's email
address?
If yes, if this field is named exactly "email" then the
script will use the
user's email as the reply to in the outgoing email
6) Save and upload the form page.
Try the form from the website.
Optional:
1-make a new page for a thank you for submitting message.
In the form, insert another hidden field.
Name: redirect
Value: the full absolute
http:// address to the new thank you page.
If you don't set a redirect value- the form script will build
a "thank you,
here is what you submitted" page. If you want to use that
dynamic page-
upload the .css file that it uses.
2- If you have a field in the form to collect the visitor's
email address,
IF you name this field in the form exactly
email then the visitor's
email address will be the Reply To address in the outgoing
email.
There are 30 or so other optional form fields to control the
form- see the
readme in the docs folder. One of those optional control
fields is
verification.
Alan
Adobe Community Expert, dreamweaver
http://www.adobe.com/communities/experts/

Inserting Logo in mail forms

Hi Gurus,
I am trying to insert picture in one of the mail form, after inserting and when i click on SAVE, I get a display " Your session has timed out! Click here to restart. ".
I have added the picture ( .BMP) file in the SE78 transaction.
Please help me to proceed further.
Thanks
Rakesh
Edited by: Rakesh.Teki on Oct 30, 2009 1:25 PM

Hi,
Yeah sure.
Once you open a mail form, on the left side , third row from the TEXT ELEMENT, there is an icon for HTML editor (toggle button)
When you click it, the html coding is displayed.
The image can be loaded directly from the internet or from SAP server.
1. Through Internet.
<IMG src="https://<url path>/logo.bmp"
2. From SAP
In order to upload the logo to SAP Server, logon to SE78 , and upload the logo from ur PC to BDS. Then execute the program RSXFT_MIGRATE_BDS_GRAPHICS.
Now your logo must be available in the MIME repository.
Now attach
<IMG src="https://<sapserveraddress>/sap/BC/fp/graphics/PUBLIC/GRAPHICS/BMAP/BCOL/logo.bmp"
Now you must be able to see ur logo.
Please let me know if this helps.
Thanks
Rakesh

Inserting picture in e-mail form

Hi Gurus.
I have a problem with insterting graphics in mail form. I'm creating email (text type HTML). Then accordingly to SAP help: [Inserting Graphics in the HTML Editor|http://help.sap.com/saphelp_crm50/helpdata/en/43/18fbcc5a2704bae10000000a11466f/frameset.htm] try to insert graphic. But I can't see it in HTML editor (only red cross) and when I choose channel test there is no graphic on the preview screen also (only red cross). When I try to use this form in IC WebClient in preview tere is also only red cross.
What am I doing wrong?
Will the email be send correctly with jpg? (I can't check sending for the moment).
I know that I can add jpg files as a URL, but that is not my point.
Regards
Piotr

Hi,
U can send .jpg images with u r mail forms, instead of creating node or url for u r desired image u need to simply place the cursor on u r text and click insert picure icon it'll upload the image on u r mail form.
U Channel test(F8) and make sure u r image preview opens, u can see the source of u r image in HTML source view.
Regards,
Dipesh.

Help with field verification mail form

Could someone help me please? I have a flash and php based mail form that needs to have the fields verified. So when a user does not insert info in the text fields, an error clip will play. The form works fine without the verification of fields, but I want to prevent from receiving blank emails.
The form is created in 2 parts or tutorials since I'm trying to add field verification or error message. Here are the links of the tutorials.
http://www.gotoandlearn.com/play?id=50 and the next link is for the field verification.
http://www.macromediahelp.com/flash/php_flash_contact_form//
I'm using CS3 with AS1 and 2. Here is my original AS without the verification.
stop();
var senderLoad:LoadVars = new LoadVars();
var receiveLoad:LoadVars = new LoadVars();
submit2.onRelease = function() {
senderLoad.name2 = name2.text;
senderLoad.email2 = email2.text;
senderLoad.address2 = address2.text;
senderLoad.phone2 = phone2.text;
senderLoad.sendAndLoad("http://www.agdeal.com/flash/sendmike2.php",receiveLoad);
receiveLoad.onLoad = function() {
if(this.sentOK) {
_root.gotoAndStop("success");
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_root.gotoAndStop("failed");
Any help is MUCH Appreciated Thanks.

I'm not quite sure that will work. I seem to be using a whole different kind of actionscript. As you can see in my first post, i'm using 2 frames for success and failed to let the user know what's going on. I have done some modifications since then, adding an "error" mc. It seems to work, but now it won't go to the success frame if all is correct.
I don't really care if I have to use a movie clip or just make it go to another frame. As long as the user knows what's happening. I'm not very good with actionscripting, and as I mentioned in my first post... I used 2 different tutorials for the form. It's like having to match another tutorial that works with what I have already. 1st tutorial was for the form itself. But then I found that I need to have fields validated so that's what the second link is. Below is my modified AS. I would upload my form document but it appears I can't upload a zip file let alone a .fla. Otherwise my email is [email protected] if anyone needs to see my source files if that could help.
stop();
submit2.onRelease = function() {
    if (name2.text == "" || email2.text == "" || address2.text == "" || phone2.text == "")
        error_clip.gotoAndPlay(2);
    else
        error_clip.gotoAndStop(1);
var senderLoad:LoadVars = new LoadVars();
var receiveLoad:LoadVars = new LoadVars();
        senderLoad.name2 = name2.text;
        senderLoad.email2 = email2.text;
        senderLoad.address2 = address2.text;
        senderLoad.phone2 = phone2.text;
        senderLoad.sendAndLoad("http://www.agdeal.com/flash/sendm2.php",receiveLoad);
receiveLoad.onLoad = function() {
if(this.sentOK) {
_root.gotoAndStop("success");
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_root.gotoAndStop("failed");

How to add Attribute Category in Mail Form - WEB UI CRM 7.0

Dear Friends,
My requirement is to add custom fields to the mail form - attribute page so that IC agent can select these attributes when they create the mail forms. These customer fields are related to Service ticket like Account details, service ticket ID , IBASE details etc.
I read on SAP HELP and got to know that I need to implement BADI CRM_IM_ADD_DATA_BADI to maintain additional attribute but for this, first i need to maintain attribute context ( IMG path is under personalized mails under campaign management in CRM Marketing ). so i created the attribute context.
But i can't see anything related to my attribute context on mail form when i select attribute button, i get nothing in additional fields to insert. Also the BADI does not get triggered.
Can anyone please guide me on this as how to get the custom attributes on mail forms ?
Our requirement is not specific to CRM marketing but generic to give IC agents some Service ticket specific attributes to add in the mail forms.
Please advice as i am struggling a lot on this and i never worked in CRM marketing.
Reply awaited.
Thanks & Regards,
Suchita

Hi,
Sorry for the delayed reply as notifications were kept off.
I solved it by implementing the BADI, and the same method as you guessed. I also had to maintain the custom attribute contexts with the fields i would like. This custom attribute context will be the filter for the badi and basically you will populate the attribute values in the badi method.
Mail-form help on help.sap.com as well as the BADI and IMG documentations on SPRO are more than enough to get the job done.
I wont be able to share the code as it was complete custom development in relation to auto-escalation emails in SLA and Escalations scenario and the project was completed long back.
Thanks & Regards
Suchita

How do i change the path of data ajax false from returning to homepage, when using a PHP mail form in jquery mobile?

I have a put a php mail form in the quote page of my mobile site. However when i send the form it returns to the route page rather than the quote page, i have used the data ajax false action as i dont want to send via ajax. i have left the thanks page blank as i want it to remain on the same page showing sent or declined message. Can someone help please?
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$yourWebsite = "www.firstcalltransport.co.uk"; // the name of your website
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// DO NOT EDIT BELOW HERE
$error_msg = array();
$result = null;
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$data = trim(stripslashes(strip_tags($data)));
return $data;
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return false;
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// score quickly adds up therefore allowing genuine users with 'accidental' score through but cutting out real spam
$points = (int)0;
foreach ($badwords as $word)
if (
strpos(strtolower($_POST['comments']), $word) !== false ||
strpos(strtolower($_POST['name']), $word) !== false
$points += 2;
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$points += 2;
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$points += 1;
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$points += 2;
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if (is_array($val)) {
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$message .= "\r\n";
$message .= 'IP: '.$_SERVER['REMOTE_ADDR']."\r\n";
$message .= 'Browser: '.$_SERVER['HTTP_USER_AGENT']."\r\n";
$message .= 'Points: '.$points;
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$headers   = "From: $yourEmail\r\n";
} else {
$headers   = "From: $yourWebsite <$yourEmail>\r\n";
$headers .= "Reply-To: {$_POST['email']}\r\n";
if (mail($yourEmail,$subject,$message,$headers)) {
if (!empty($thanksPage)) {
header("Location: $thanksPage");
exit;
} else {
$result = 'Your mail was successfully sent.';
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} else {
$error_msg[] = 'Your mail could not be sent this time. ['.$points.']';
} else {
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$error_msg[] = 'Your mail looks too much like spam, and could not be sent this time. ['.$points.']';
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if (isset($_POST[$var]))
echo htmlspecialchars($_POST[$var]);
?>
<!DOCTYPE HTML>
<html>
<head>
<meta charset="utf-8">
<title>Untitled Document</title>
<link href="CSS/stylesheetnew.css" rel="stylesheet" type="text/css">
<link href="../jquery-mobile/jquery.mobile-1.0a3.min.css" rel="stylesheet" type="text/css">
<script src="../jquery-mobile/jquery-1.5.min.js" type="text/javascript"></script>
<script src="../jquery-mobile/jquery.mobile-1.0a3.min.js" type="text/javascript"></script>
<style type="text/css">
p.error, p.success {
font-weight: bold;
padding: 10px;
border: 1px solid;
p.error {
background: #ffc0c0;
color: #F00;
p.success {
background: #b3ff69;
color: #4fa000;
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</head>
<body>
<div data-role="page" id="home">
<div data-role="header" data-position="fixed">
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</div>
    <div data-role="navbar" data-position="fixed">
                                <ul>
                                  <li><a href="#about">About</a></li>
                                  <li><a href="#services">Services</a></li>
                                  <li><a href="#contact">Contact</a></li>
                                  <li><a href="#quote">Quote</a></li>
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</div>
<div data-role="content"> </div>
     <div data-role="footer" data-position="fixed" > </div>
</div>
</div>
<div data-role="page" id="quote">
<div data-role="header" data-position="fixed">
    <h1>GET A QUOTE</h1>
</div>
<div data-role="content">
   <?php
if (!empty($error_msg)) {
echo '<p class="error">ERROR: '. implode("<br />", $error_msg) . "</p>";
if ($result != NULL) {
echo '<p class="success">'. $result . "</p>";
?>
<form action="<?php echo basename(__FILE__); ?>" method="post" data-ajax="false" >
<noscript>
<p><input type="hidden" name="nojs" id="nojs" /></p>
</noscript>
<p>
<label for="name">Name: *</label>
<input type="text" name="name" id="name" value="<?php get_data("name"); ?>" /><br />
<label for="email">E-mail: *</label>
<input type="text" name="email" id="email" value="<?php get_data("email"); ?>" /><br />
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<label for="collection">Collection: *</label>
<input type="text" name="collection" id="collection" value="<?php get_data("collection"); ?>" /><br />
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<label for="comments">Message: *</label>
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</p>
</form> </div>
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</div>
</div>
</body>
</html>

My wife has left me for four weeks, favouring to be with our son who lives 4,000 km away. I now have to cook for myself and the steaks taste horrible. What am I doing wrong?
If you do not know what I have (not) done to make the steak taste horrible, my question is as hard to answer as your question above.
Please give us more info like giving us the code that sends the page to the homepage rather than to the previous page.

Error when generating mail form, no data in field PLANSTART_IO

Hi,
I have added the structure CRM_MKTPL_CAMPAIGN_TASK to my scenario in customizing. But when I try to test my new mail form, then there is no data in the field Planned_start from my campaign element, PLANSTART_IO.
How do I make data available in my marketing form from my marketing element?
Kind Regards
Michael

Found a note

Mail form upload to EP

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