Mail Freezes - rainbow beach ball.

Is anyone having issues when scrolling though mail documents the rainbow ball appears and requires a force quit

Yes.  It only happens when attempting to open an attached video.

Similar Messages

  • Freezes, Rainbow Beach Ball, HELP!

    So All i did was delete what i thought were unnessacery folders filled with what i thought were my pictures and audio files i didnt want anymore, they deleted then all of a sudden my itunes, safari, office, iwork, and mail were gone, they werent anywhere to be found or anything so i rebooted everything onto the computer and then whenever i open a webpage with 1 or 2 others open the beach ball comes out and freezes my computer, forcing me to restart it.. happens everyday approx: 5-7 times. How can i stop this? Can i bring it to a apple store and is it possible for them to fix it and it be like new? It bothers me and annoys me, i've had my macbook pro for less than 5 months.. Please someone help me!
    ** Has Warranty**

    Hi Jordan,
    Sorry to hear you're having problems. One rule of computer ownership I like to encourage to my users that I support.... Don't ever delete/move/rename a file or folder that you're not absolute certain the purpose and function of on your computer.
    Sounds like whatever you deleted caused some havoc. Without having been there to see it, it's difficult to guess, so I won't bother to waste anyone's time.
    Have a backup? If not, you can start first by backing up any important personal data you've loaded onto the machine. I'd then proceed with reinstalling the operating system and any of the 3rd party programs you've installed which are not working correctly, like Office and iWork.
    The Apple Store may assist you with reinstalling the operating system onto your computer, but their primary support is hardware and software troubleshooting / advice. I know stores use to perform OS installations and such at the Genius Bar, but I'm under the impression that they don't typically do that much anymore. It's worth a visit, if you get stumped on doing the actions yourself, however.

  • System very slow, rainbow beach ball, etc...?

    My system is running very slow, I have the dreaded rainbow beach ball spinning gear. I recently shut down my computer w/out using the mouse. I have also held the power on/off switch longer then usual, and may have started a firmware update, but have no idea how to confirm this. I have performed  verify disk permissions, and repair permissions tasks. I will reboot in safe mode next. I was also getting the grey progress bar at startup. Any procedural help would be grateful.

    ONE POSSIBLE SOLUTION:
    I've recently had the beach ball appearing every 30 seconds or so and then the Mac totally freezes.
    After trying all the suggestions online, the solution that fixed my problem was to reset the SMU. It basically forces the fan to maximum power and cools your mac down. The problems I had were being caused by an overheating Mac, even though it looked like a system software issue!
    The reset the SMU:
    Shut your Mac down.
    Unplug the power cable from the back of the mac and any other devices (keyboard, etc).
    Leave the mac for at least 10 seconds.
    Hold down the power button on the back of the mac.
    Keep holding down the power button and re-attach the power cable.
    Once the power cable is in place, release the power button.
    Now press the power button again to start-up your mac. (You can plug your devices back in now).
    You should now hear the fan at maximum levels (it's very noisy!).
    If you have the same problem that I had, your mac should start to cool and your mac should start operating preperly again (it may take a few minutes).
    If this works, you'll then need to download FAN CONTROL FOR MAC.
    It's a control panel that better regulates the temperature of your mac than the standard settings.

  • Mavericks mail hanging (spinning beach ball)

    Since upgrading yesterday the Mail application is constantly freezing (spinning beach ball) and the only option is force-quit. Sometimes happend when I try to draft a new mail, sometimes when I read and email and sometimes on its own when I come back to my computer.
    I can make it happen 100% of the time when I try toselect  Mail > Preferences
    The dialog never comes up and I get the spinning beach ball.
    Date/Time:       2013-10-24 04:09:07 -0700
    OS Version:      10.9 (Build 13A603)
    Architecture:    x86_64
    Report Version:  18
    Command:         Mail
    Path:            /Applications/Mail.app/Contents/MacOS/Mail
    Version:         7.0 (1816)
    Build Version:   1
    Project Name:    Mail
    Source Version:  1816000000000000
    Parent:          launchd [233]
    PID:             5822
    Event:           hang
    Duration:        15.48s
    Steps:           15 (100ms sampling interval)

    Same problem. Tried everything. I've looked a lot of places and tried a lot of things- and logged nearly 15 hours of time with the highest level of Apple support and got nowhere. Even had them harvest my data logs and uploaded all of that.
    Then I found a post on another messageboard that did it for me. Take a look at your:
    username/Library/Mail/V2/MailData/Accounts.plist
    Instead of being a few KB (as it should have been), mine was 40 MB with tens of thousands of duplicated Hotmail account entries.
    I knew all of my mail settings, so I just trashed this file and relaunched the app, then manually added back all of my mail account settings via the mail interface.
    Poof- no more issues. No Mail hang. No preference files launching and eating up enormous CPU and RAM. No problems whatsoever. Hope it helps you all too.
    Note: this does not eliminate messages, only settings. So the fix takes all of 5 minutes if you remember your mail server settings.
    Cheers.

  • 10.6.8 update won't install gets half way through then just freezes spinning beach ball for 4 hours any ideas y. Tried and restarted 3 times already does the same thing each time have to hold down the power button to restart

    10.6.8 update won't install gets half way through then just freezes spinning beach ball for 4 hours any ideas y. Tried and restarted 3 times already does the same thing each time have to hold down the power button to restart. Anyone can help

    Ok will check, as of right now I have 82.57gb free, that's plenty of space will check the disk though using disk utility. Also I am now downloading the update from the apple website instead of going through software update

  • Constant freezing and beach balls

    I've skimmed other posts and seen that it usualy is a hard drive issue. My question, though, is that most of those posts seem to relate to people having chnaged the computer's original hard drive to something different. My computer's out of the box; haven't changed anything. It's been doing constant 5-45 second freezes and beach balls but when I brought it in to the genuis bar, they took it in - then gave it back to me exactly the same, because it passed every single test. Anyone have any ideas on what I should do? I bought it in November 2010 (Macbook Pro, 13"), and it's running worse than my housemate's older computer yet supposedly nothing is 'wrong' with it.

    Hi a,
    It may be a lack of RAM. How much do you have?
    One way to get an idea whether more RAM will help or not, is to check Page outs and Swap used. First, use your Mac as you normally would, the longer the better (checking this right after starting up isn’t likely to show you anything). After you’ve used your Mac for awhile (again, the longer the better), go to Applications > Utilities > open Activity Monitor > in the top menu at right, select All Processes in the drop down menu > near the bottom of the window click on System Memory. If Page outs is more that about 10% of Page ins, and/or Swap used is large, chances are good that adding RAM will help.
    http://support.apple.com/kb/HT1342
    (PageOuts explained and “thrashing”) http://www.thexlab.com/faqs/lackofram.html
    http://querieslinux.blogspot.com/2009/07/what-is-difference-between-swapping-and .html
    Sometimes a process can run amok and use more of the CPU than it should, potentially causing a slowdown and/or heat issues and/or other issues. To check on this, first use your Mac as you normally would, the longer the better (checking thisright after starting up may not show you anything). After you’ve used your Mac for awhile (again, the longer the better), go to Applications > Utilities> open Activity Monitor > in the top menu at right, select All Processes in the drop down menu > click on the column heading titled % CPU (this will update continuously, showing the percentage each process is using) > toward the bottom left of the window, click on CPU (this will show % Idle, which will also tell you how much of the CPU is being used).
    It may also be due to a corrupt file or OS and reinstalling the OS could fix it.
    It may also be due to certain applications which need updating.

  • Spinning Rainbow Beach Ball

    I'm working in microsoft word and the spinning rainbow beach ball has been come up for the last 15-20 minutes.  How do I get rid of the ball and still save my unsaved work?

    Hello, see how many of these you can answer...
    See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
    http://support.apple.com/kb/PH7029
    Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
    How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.
    Open Console in Utilities & see if there are any clues or repeating messages when this happens.
    In the Memory tab of Activity Monitor, are there a lot of Pageouts?

  • Rainbow beach ball spins when opening up movie

    Hey everyone,
    Every time I try to open up a movie, quicktime opens, I see the window, but then the spinning rainbow beach ball just sits there and spins forever, until I force quit quicktime... Quicktime used to work fine a few days ago...
    Any ideas how to fix this?
    Thank you.

    please help

  • Mail crashes with beach ball on composing email

    Seem to be able to recreate this twice in 30 mins...
    was an existing users email that had been previously drafted with content ( no attachemnts) in the message body.
    Had to force quit mail and then restarted computer.
    the previous email draft was then reopened and the beach ball appared immediately, all of this is ultimately ineracting with an IMAP server.
    was able to copy the text from the message body and quit mail then ended up using a webmail application..
    Mail is sending and receiving no problems.
    I would like to look into some logs to get some clues on this one but not sure where to look ? As although I describe it as a crash I don't believe the system agrees - I can't see any thing under:
    ~/Library/Logs/CrashReporter/Mail.crash.log

    I think I've diagnosed the problem. It was (I think) being caused by GrowlMail - a plugin installed by Growl. It seems to have started happening after the most recent Quicktime update, so that points to a possible incompatibility there....

  • Safari doesn't work with yahoo mail: always getting beach ball

    I recently encountered this problem in my new Mac BookPro. Itstarted my safari showing me the beach ball constantly in any web page (I always have the yahoo mail open in one tab). Now, since couples of days ago, every time I opened my yahoo e-mail after I click on the inbox the beach ball appears and never goes away. Even after I close the yahoo e-mail tab and I try to go back to any other web page tab I had open I get this message:
    "Web pages are not responding. To reload this webpage, all pages in other tabs and windows must also be force reloaded. Do you want to reload this page?
    Force reloading might cause you to loose information you have entered"
    The yahoo mail works perfectly on google chrome so is a safari problem. I have no idea what to do since this is my first Mac and I am not very knowledgeable about them. Any suggestions please?
    Thanks very much

    Could be a third party Safari add on causing the beachballs, troubleshooting help here >  Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
    You can use the Console app  (Applications/Utilities) to help troubleshoot.
    To view only messages related to a particular action:
    Select the log file you want and click Clear Display in the Console toolbar.If the button is dimmed, it means this feature is not available in this log.
    If you want to add a time marker to the log, click Insert Marker in the toolbar.
    Perform the action you are interested in and watch the log display to see the messages generated by your action.

  • IPhoto freezes with beach ball when starting

    I have my iPhoto library on an external drive, and it's about 53GB in size.
    After I upgraded to 09 I had a problem with the Faces scan that are detailed in [this post.|http://discussions.apple.com/thread.jspa?threadID=1969073&tstart=0]
    I solved the Faces freeze by trashing my plist file. Launching iPhoto 09 worked a couple of times after that.
    Now I have a new problem, similar to the one in [this thread.|http://discussions.apple.com/thread.jspa?threadID=1955573&tstart=15]. iPhoto uses 100% of one processor on launch, and I left it running all night last night and it never got past the blank window with spinning beach ball. I had to force quit.
    I tried to vacuum my database file per the instructions in that thread but I get this error:
    SQL error: database disk image is malformed
    Is my library trashed? I have a backup but I'd lose my Faces scan again. Is there any way to repair this? Disk Utility says the disk is fine.

    Terence Devlin wrote:
    The reason I asked about the format of the disk is that folks report issues with Libraries stored on disks that are not formatted Mac OS Extended (Journaled).
    Terence could you tell me more? I have not found the corresponding post.
    I have a huge (10K photos, 50GB) library on a RAID server under linux formatted as ext 2.
    I am not a designer playing with fonts.
    After I upgraded to iPhoto '09 from the DVD, it converted my library and I started to look at the animation which crashed in the middle (face recognition was running in the background).
    Any attempt to restart iPhoto failed (empty window with spinning wheel).
    Then I downloaded the last version of iPhoto.
    I restarted from a clean copy of the iPhoto library.=>Same failure.
    I try to rebuild everything (except the database which was not an option).=> same failre
    I copied a smaller iphoto library on the local hard disc => it works.

  • Marking mail as Junk in Tiger Mail causes spinning beach ball

    Hello Everyone,
    Lately, if I press the Junk button (or the Not Junk button) it causes the spinning beach ball to come up for about one minute.
    This happens in training or automatic mode, I've emptied the Junk mail folder, rebuilt the mailbox and discarded a plist file (but can't remember the name).
    Any ideas?

    Yep, it's working fine now that I got rid of the Junkmatcher stuff. Thanks very much!
    One other question...I get spam that has blank subject headers, blank "To" fields and blank bodies.
    Mail never recognizes it as spam, and it won't "learn" them either. How do I create a rule to filter these out?
    Thanks,
    David

  • Safari constantly rainbow beach ball all the time... help!

    I am running everything all up to date on my Macbookpro, and always my safari is doing the rainbow disk, or beach ball, whenever I open it, close it, open a new tab, open a new window, switch between tabs... you get my point right?
    How do I solve this issue?

    Hi,
    Check for third party Safari add-ons. Safari: Add-ons may cause Safari to unexpectedly quit or have performance issues
    Reset Safari. From your Safari menu bar click Safari / Reset Safari. Select the top 5 buttons. Click Reset. Relaunch Safari.
    Open a Finder window select your Home Folder in the Sidebar on the left. Then open the Library folder, then the Caches folder, then the com.apple.Safari folder. Move the cache.db file to the Trash. Relaunch Safari. If you still have problems ...
    Check for Login Items Open System Preferences/Accounts then select the Login Items tab. Delete any files or apps you have listed there. And go to /Library/Startup Items. Move any files in the Startup Items folder to the Trash.
    Troubleshoot the Safari .plist file. Open a Finder window. Select your Home Folder in the Sidebar on the left. It has a small house icon. Then open the Library folder then the Preferences folder.
    Move the com.apple.Safari.plist file from the Preferences folder to the Desktop. Now launch Safari. If Safari functions as it should, move the .plist file to the Trash.
    If nothing above has helped, login to another user account on your Mac. Try Safari there.
    Carolyn

  • Added user accounts all freeze (spinning beach ball)

    Why do all user accounts (other than my main administrator account) freeze after logging in. The Finder freezes with the spinning beach ball just when the account seems to have logged in properly. I created new accounts (thinking that my old accounts were corrupted), but the new accounts did the same thing. My main user account is fine. I haven't used the other accounts for a while now, so why would they suddenly have problems now?! Is something corrupted in my system?!
    It almost seems like the Finder is waiting for something to load, but it never gets loaded-so it gives me the beach ball while it waits. Is this what is happening? I can't even force the finder to quit. I have to force the computer to shut off by using the power switch.

    Hi Paul
    Try this.
    Determine the Username for one of these other accounts.
    Write down this chosen AccountUsername.
    In your main admin account, Open Terminal, found in Applications/Utilities, and enter into terminal this command, (substitute the theAccountUsername with the actual account name you wrote down)
    sudo rm /Users/theAccountUsername/Library/Preferences/com.apple.loginwindow.plist
    then type in your admin password. It will not appear as you type, then press Return, then type
    exit
    and quit Terminial.
    Log out and log into that usernames's account that you just worked on.
    See how that goes.
    Note: if you need to Force Quit, try the four key press of Control + Option + Command + Escape to open the Force Quit Dialogue box and try and Force Quit Finder. That may give you a chance to exit normally.
    Also by doing those hard shutdowns you may need to run Repair Disk from the boot Installation Disk just to check that the file structure is OK.
    regards roam

  • Random 30 Second Freeze-ups, Beach-ball terror.

    I've been having these random anywhere from 30 to 60 Seconds freeze-ups. The symptom is the cursor turns to a beach-ball/spinner and any hard-drive access in any application is blocked. This becomes more apparent when the reading/writing from HD is frequent like when watching iTunes video or browsing (because of caching).
    The quick search on the inter-webs point to a possible cause and a solution. The cause to the problem being the new EFI 1.7 uncrippling the SATA to 3GB speeds. And the solution is to downgrade your EFI to 1.6. This does seem to solve the freeze-ups. The question is: when is the OFFICIAL acknowledgment of the problem and a fix is coming?

    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
    Regards
    TD

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