Mail Freezes (Spinning Cursor) - Assistance Appreciated

Greetings, thank you for reading and responding to my post.
I have a remote client (she's offline) with a macbook. She uses Mail. I haven't checked her OS version, but presume 10.4.
She was sending an email, and went to attach a PDF. At this point she got the spinning cursor. It doesn't resolve. If she quits and starts again, she sees
the same email, and the cursor spins.
I had her remove a preference file, but this causes Mail to go into account setup mode, so I had her replace that file.
I'd appreciate any advice for things we can try to resolve it, while maintaining her existing email/settings.
Thanks in advance!

Hello, Organelle. Did you solve the spinning ball problem? I am having the same problem today. I tried to send a file that was too large and got the spinning ball and cannot get rid of it. I tried quitting Mail and restarting to no avail. Help!!! Can anyone help? Thanks.

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Force Quit .
Press command + option + esc keys together at the same time for 3 seconds. Wait.
When Force Quit window appears, select the application if not already.
Press Force Quit button at the bottom of the window. Wait.
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http://support.apple.com/kb/HT3411
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Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

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When you have the problem, note the exact time: hour, minute, second.
Launch the Console application in any of the following ways:
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☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
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Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough. It is never necessary or helpful to post more than about 100 lines. "The more, the better" is not the rule here.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
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~Josh

I think that my problems has been solved by tech support. They reckoned it was a problem with the power management which was resolved by the following....
Shutdown
restart holding CTRL ALT P & R (To resest NVRAM)
Shutdown
remove all peripherals, power supply AND battery.
Hold down power button for 15 seconds
Put the battery back in and reboot.
After I did this I ran parralells with windows XP in it which is quite processor intensive and is the thing that will always cause my problem and the fans would kick in as normal at about 60 c, but this time the temperature actuallly went down to 55c and then would fluctuate at 57c +-2c whatever processing I was doing and NO SPINNING beachball.
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Rainbow spinning cursor and slow internet recently

I am not very tech savvy but I will try and describe what is going on. Recently (last week or so) my computer has been extremely slow and the rainbow spinning cursor seems to appear all the time. I notice it mainly when I am using the internet, mainly because I am mostly on the internet when I use my computer. I believe it is a problem with my computer because my husband has a 2011 MacBook Pro and he does not have any problems with his computer. My computer is a 2010 MacBook Pro, and I ran an Etre Check to see if it helps. I typically use Google Chrome as my browser (we both do) and my operating system is OS X.
Problem description:
slow internet
EtreCheck version: 2.1.1 (104)
Report generated December 7, 2014 at 11:48:41 AM PST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:33:48
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
candyland! (disk0s2) / : 249.20 GB (157.32 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Kaspersky Lab/KAV/Bases
[not loaded] com.kaspersky.kext.kimul.40 (40) [Support]
/System/Library/Extensions
[not loaded] com.jft.driver.PdaNetDrv (1.0.64) [Support]
[not loaded] com.kaspersky.kext.klif (2.2.1d19) [Support]
[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.ucupdate.plist [Details]
Launch Agents: ℹ️
[invalid?] com.examsoft.softest.plist [Support]
[not loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.kaspersky.kav.gui.plist [Support]
[not loaded] com.kodak.BonjourAgent.plist [Support]
Launch Daemons: ℹ️
[not loaded] com.adobe.fpsaud.plist [Support]
[not loaded] com.examsoft.softest.service.plist [Support]
[not loaded] com.google.keystone.daemon.plist [Support]
[not loaded] com.kaspersky.kav.plist [Support]
[invalid?] com.kaspersky.klnagent.plist [Support]
[not loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[invalid?] com.google.GoogleContactSyncAgent.plist [Support]
[not loaded] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox UNKNOWN (missing value)
Spotify UNKNOWN (missing value)
Messages Application (/Applications/Messages.app)
iAntiVirus ApplicationHidden (/Applications/iAntiVirus.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
StatusMenu Application (/Incompatible Software/StatusMenu.app)
Internet Plug-ins: ℹ️
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
net.juniper.DSSafariExtensions: Version: Unknown [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
Default Browser: Version: 537 - SDK 10.9
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
Safari Extensions: ℹ️
Extensions: No such file or directory
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      4% WindowServer
      1% ps
      0% identityservicesd
      0% AppleSpell
      0% fontd
Top Processes by Memory: ℹ️
202 MB Google Chrome
150 MB com.apple.IconServicesAgent
116 MB Finder
107 MB Google Chrome Helper
64 MB CalendarAgent
Virtual Memory Information: ℹ️
696 MB Free RAM
2.02 GB Active RAM
875 MB Inactive RAM
434 MB Wired RAM
756 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 7, 2014, 11:15:30 AM Self test - passed

Thanks for your help. I hope I performed it correctly...
Start time: 22:17:47 12/07/14
Model Identifier: MacBookPro7,1
System Version: OS X 10.9.5 (13F34)
Kernel Version: Darwin 13.4.0
Time since boot: 10:00
Battery
   Condition: Service Battery
SATA
   Hitachi HTS545025B9SA02
SMC
   ReadKey for key ALP0 failed with SMC error code 0xb7.
   ReadKey for key ALP1 failed with SMC error code 0xb7.
   ReadKey for key BILO failed with SMC error code 0xb7.
   ReadKey for key LEID failed with SMC error code 0xb7.
Log
   Dec 2 18:46:23 PM notification timeout (pid 176, Messages)
   Dec 2 18:46:23 PM notification timeout (pid 176, Messages)
   Dec 2 20:06:33 com.apple.PackageKit.InstallStatus: Throttling respawn: Will start in 6 seconds
   Dec 2 20:55:08 process WindowServer[116] caught causing excessive wakeups. Observed wakeups rate (per sec): 305; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 70250
   Dec 2 22:27:08 com.google.GoogleContactSyncAgent: Job failed to exec(3). Setting up event to tell us when to try again: 2: No such file or directory
   Dec 2 22:27:08 com.google.GoogleContactSyncAgent: Job failed to exec(3) for weird reason: 2
   Dec 3 08:20:27 com.apple.aslmanager: Throttling respawn: Will start in 2 seconds
   Dec 3 21:58:00 process Preview[1007] caught causing excessive wakeups. Observed wakeups rate (per sec): 268; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 59312
   Dec 4 15:07:20 process iPhoto[2606] caught causing excessive wakeups. Observed wakeups rate (per sec): 164; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 76390
   Dec 4 17:55:02 AppleUSBMultitouchDriver::validateChecksum - 512-byte packet checksum is incorrect (expected 0x65b3, checksum bytes were 0xdead)
   Dec 4 23:14:29 process Preview[5631] caught causing excessive wakeups. Observed wakeups rate (per sec): 343; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45001
   Dec 5 08:24:31 process PrinterProxy[5795] caught causing excessive wakeups. Observed wakeups rate (per sec): 487; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45031
   Dec 5 09:16:48 process Preview[5748] caught causing excessive wakeups. Observed wakeups rate (per sec): 233; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 77076
   Dec 5 10:55:33 process iPhoto[7490] thread 380045 caught burning CPU! It used more than 50% CPU (Actual recent usage: 50%) over 180 seconds. thread lifetime cpu usage 90.054346 seconds, (75.332908 user, 14.721438 system) ledger info: balance: 90003591414 credit: 90003848700 debit: 257286 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 177153800158
   Dec 5 19:14:16 MacAuthEvent en1   Auth result for: 14:cf:e2:b9:9d:60 Auth timed out
   Dec 5 20:50:49 . While not abnormal for debuggers, this increases system memory footprint until the target exits.
   Dec 7 11:05:36 process CIJScannerRegist[262] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback
   Dec 7 11:13:23 com.apple.PackageKit.InstallStatus: Throttling respawn: Will start in 7 seconds
   Dec 7 11:19:56 com.apple.quicklook.satellite.UUID: Throttling respawn: Will start in 8 seconds
   Dec 7 11:59:12 com.apple.PackageKit.InstallStatus: Throttling respawn: Will start in 5 seconds
   Dec 7 12:18:54 process taskgated[13] caught causing excessive wakeups. Observed wakeups rate (per sec): 1426; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45010
   Dec 7 12:24:17 process WindowServer[124] caught causing excessive wakeups. Observed wakeups rate (per sec): 159; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45060
   Dec 7 16:59:38 com.google.GoogleContactSyncAgent: Job failed to exec(3). Setting up event to tell us when to try again: 2: No such file or directory
   Dec 7 16:59:38 com.google.GoogleContactSyncAgent: Job failed to exec(3) for weird reason: 2
   Dec 7 17:06:44 process Preview[702] caught causing excessive wakeups. Observed wakeups rate (per sec): 179; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45011
kexts
   com.apple.GeForceTesla (8.2.4)
   com.jft.driver.PdaNetDrv (1.0.64)
   com.kaspersky.kext.kimul.40 (40)
Daemons
   com.apple.audio.InfoHelper
   com.apple.coremedia.videodecoder
   com.apple.audio.ComponentHelper
   com.apple.security.pboxd
   com.apple.CGXPCServicesAgent
   com.apple.audio.SandboxHelper
   com.apple.appkit.xpc.documentPopoverViewService
   com.apple.WebKit.Databases
   com.apple.twitter.xpc
   com.apple.facebook.xpc
   com.apple.tencentweibo.xpc
   com.apple.linkedin.xpc
   com.apple.weibo.xpc
   com.apple.accounts.dom
   com.apple.Localization.SetDefaultsService
   com.apple.systemadministration.writeconfig
   com.apple.SafariServices
   com.apple.lakitu
   com.apple.internetaccounts
   com.apple.iCloudHelper
   com.apple.imfoundation.IMRemoteURLConnectionAgent
   com.apple.geod
   com.apple.iTunesLibraryService
   com.apple.Preview.TrustedBookmarksService
   com.apple.SceneKit.C3DColladaResourcesCoordinator
   com.apple.imtransferservices.IMTransferAgent
   com.apple.NotesMigratorService
   com.apple.MapRenderingService
   com.apple.ichat.BuddyPictureService
   com.apple.PassXPCService
   com.apple.CharacterPicker.FileService
   com.apple.ichat.TranscriptRenderingService
   com.apple.DownloadFolderImporter
   com.apple.MailMigratorService
   com.apple.MailServiceAgent
   com.apple.WeatherKitService
   com.apple.imdpersistence.IMDPersistenceAgent
   com.apple.imtranscoding.IMTranscoderAgent
   com.apple.imdmessageservices.IMDMessageServicesAgent
   com.apple.ShareKitHelper
   com.apple.dock.ecti
   com.apple.dock.extra
   com.apple.systemuiserver.scriptrunner
   com.apple.IASUtilities.IASCloudConfigHelper
   org.postfix.master
   org.ntp.ntpd
   org.cups.cupsd
   com.vix.cron
   com.apple.wwand
   com.apple.wifid
   com.apple.wdhelper
   com.apple.warmd
   com.apple.vsdbutil
   com.apple.var-db-dslocal-backup
   com.apple.UserNotificationCenter
   com.apple.UserEventAgent-System
   com.apple.usbd
   com.apple.unmountassistant.sysagent
   com.apple.uninstalld
   com.apple.ucupdate.plist
   com.apple.systemstatsd
   com.apple.systemstats.daily
   com.apple.systemstats.analysis
   com.apple.systempreferences.install
   com.apple.systemkeychain
   com.apple.sysmond
   com.apple.suhelperd
   com.apple.SubmitDiagInfo.Root
   com.apple.statd.notify
   com.apple.stackshot
   com.apple.spindump_symbolicator
   com.apple.spindump
   com.apple.softwareupdated
   com.apple.softwareupdatecheck.initial
   com.apple.snhelper
   com.apple.smb.preferences
   com.apple.sleepservicesd
   com.apple.shutdown_monitor
   com.apple.sessionlogoutd
   com.apple.ServerPerfLog
   com.apple.ServerPerfLog.aslmanager
   com.apple.security.syspolicy
   com.apple.scsid
   com.apple.rpcbind
   com.apple.RFBEventHelper
   com.apple.revisiond
   com.apple.ReportPanicService
   com.apple.RemotePairTool
   com.apple.RemoteDesktop.PrivilegeProxy
   com.apple.racoon
   com.apple.printtool.daemon
   com.apple.preferences.timezone.auto
   com.apple.preferences.timezone.admintool
   com.apple.platform.ptmd
   com.apple.pfd
   com.apple.pfctl
   com.apple.periodic-weekly
   com.apple.periodic-monthly
   com.apple.periodic-daily
   com.apple.PCIELaneConfigTool
   com.apple.pacemaker
   com.apple.opendirectoryd
   com.apple.noticeboard.state
   com.apple.nis.ypbind
   com.apple.nfsd
   com.apple.nfsconf
   com.apple.newsyslog
   com.apple.netbiosd
   com.apple.msrpc.wkssvc
   com.apple.msrpc.srvsvc
   com.apple.msrpc.netlogon
   com.apple.msrpc.mdssvc
   com.apple.msrpc.lsarpc
   com.apple.metadata.mds.spindump
   com.apple.metadata.mds.scan
   com.apple.metadata.mds
   com.apple.metadata.mds.index
   com.apple.mdmclient.daemon
   com.apple.mbicloudsetupd
   com.apple.ManagedClient
   com.apple.ManagedClient.enroll
   com.apple.ManagedClient.cloudconfigurationd
   com.apple.logsyswritesd
   com.apple.logkextloadsd
   com.apple.loginwindow
   com.apple.loginwindow.LFVTracer
   com.apple.logind
   com.apple.lockd
   com.apple.laterscheduler
   com.apple.Kerberos.kpasswdd
   com.apple.Kerberos.kdc
   com.apple.Kerberos.kcm
   com.apple.Kerberos.kadmind
   com.apple.Kerberos.digest-service
   com.apple.kcproxy
   com.apple.IOBluetoothUSBDFU
   com.apple.IOAccelMemoryInfoCollector
   com.apple.IFCStart
   com.apple.iconservicesd
   com.apple.hdiejectd
   com.apple.gssd
   com.apple.fseventsd
   com.apple.emond
   com.apple.emond.aslmanager
   com.apple.dynamic_pager
   com.apple.dvdplayback.setregion
   com.apple.DumpPanic
   com.apple.DumpGPURestart
   com.apple.dspluginhelperd
   com.apple.dpd
   com.apple.DiagnosticReportCleanUpDaemon
   com.apple.cvmsServ
   com.apple.coresymbolicationd
   com.apple.corestorage.corestoragehelperd
   com.apple.corestorage.corestoraged
   com.apple.coreservices.appleid.passwordcheck
   com.apple.coreservices.appleevents
   com.apple.configureLocalKDC
   com.apple.cmio.VDCAssistant
   com.apple.cmio.IIDCVideoAssistant
   com.apple.cmio.AVCAssistant
   com.apple.cmio.AppleCameraAssistant
   com.apple.bsd.launchdadd
   com.apple.bnepd
   com.apple.bluetoothaudiod
   com.apple.awacsd
   com.apple.automountd
   com.apple.autofsd
   com.apple.auditd
   com.apple.aslmanager
   com.apple.applessdstatistics
   com.apple.appleseed.fbahelperd
   com.apple.AOSNotification
   com.apple.AirPlayXPCHelper
   com.microsoft.office.licensing.helper
   com.kaspersky.klnagent
   com.kaspersky.kav
   com.google.keystone.daemon
   com.examsoft.softest.service
   com.adobe.fpsaud
Agents
   com.apple.ZoomWindow
   com.apple.wifi.WiFiKeychainProxy
   com.apple.WebKit.PluginAgent
   com.apple.warmd_agent
   com.apple.VoiceOver
   com.apple.UserNotificationCenterAgent
   com.apple.usernoted
   com.apple.UserEventAgent-Aqua
   com.apple.USBAgent
   com.apple.unmountassistant.useragent
   com.apple.universalaccessd
   com.apple.universalaccesscontrol
   com.apple.universalaccessAuthWarn
   com.apple.ubd
   com.apple.TMHelperAgent.SetupOffer
   com.apple.TMHelperAgent
   com.apple.tiswitcher
   com.apple.talagent
   com.apple.SystemUIServer.agent
   com.apple.syncservices.uihandler
   com.apple.syncservices.SyncServer
   com.apple.SubmitDiagInfo
   com.apple.storeagent
   com.apple.storehelper
   com.apple.spindump_agent
   com.apple.speech.synthesisserver
   com.apple.speech.speechdatainstallerd
   com.apple.speech.recognitionserver
   com.apple.speech.feedbackservicesserver
   com.apple.softwareupdate_notify_agent
   com.apple.SocialPushAgent
   com.apple.soagent
   com.apple.sharingd
   com.apple.ServiceManagement.LoginItems
   com.apple.security.keychain-circle-notification
   com.apple.security.DiskUnmountWatcher
   com.apple.scrod
   com.apple.screensharing.MessagesAgent
   com.apple.screensharing.agent
   com.apple.ScreenReaderUIServer
   com.apple.scopedbookmarksagent.xpc
   com.apple.SafariNotificationAgent
   com.apple.safaridavclient
   com.apple.ReportPanic
   com.apple.ReportGPURestart
   com.apple.ReportCrash.Self
   com.apple.ReportCrash
   com.apple.RemoteDesktop.agent
   com.apple.reclaimspace
   com.apple.recentsd
   com.apple.rcd
   com.apple.quicklook.ui.helper
   com.apple.quicklook
   com.apple.quicklook.config
   com.apple.quicklook.32bit
   com.apple.PubSub.Agent
   com.apple.printuitool.agent
   com.apple.printtool.agent
   com.apple.pictd
   com.apple.PCIESlotCheck
   com.apple.pbs
   com.apple.PackageKit.InstallStatus
   com.apple.nsnetworkd
   com.apple.notificationcenterui.agent
   com.apple.noticeboard.agent
   com.apple.midiserver
   com.apple.metadata.mdwrite
   com.apple.mdmclient.cloudconfig.agent
   com.apple.mdmclient.agent
   com.apple.maspushagent
   com.apple.Maps.mapspushd
   com.apple.ManagedClient.agent
   com.apple.lookupd
   com.apple.locationmenu
   com.apple.librariand
   com.apple.lateragent
   com.apple.java.updateSharing
   com.apple.java.InstallOnDemandAgent
   com.apple.isst
   com.apple.IMLoggingAgent
   com.apple.imagent
   com.apple.identityservicesd
   com.apple.icloud.AOSNotificationAgent
   com.apple.icbaccountsd
   com.apple.helpd
   com.apple.gamed
   com.apple.FTCleanup
   com.apple.ATS.FontValidatorConduit
   com.apple.ATS.FontValidator
   com.apple.FontRegistryUIAgent
   com.apple.Finder
   com.apple.EscrowSecurityAlert
   com.apple.dt.CommandLineTools.installondemand
   com.apple.Dock.agent
   com.apple.DiskArbitrationAgent
   com.apple.DiagnosticReportCleanUpAgent
   com.apple.csuseragent
   com.apple.coreservices.uiagent
   com.apple.coreservices.appleid.authentication
   com.apple.CoreLocationAgent
   com.apple.cookied
   com.apple.ContainerRepairAgent
   com.apple.cmfsyncagent
   com.apple.cfnetwork.cfnetworkagent
   com.apple.cfnetwork.AuthBrokerAgent
   com.apple.CalendarAgentLauncher
   com.apple.CalendarAgent
   com.apple.btsa
   com.apple.bookstoreagent
   com.apple.bluetoothUIServer
   com.apple.BezelUIServer
   com.apple.avrcpAgent
   com.apple.AssistiveControl
   com.apple.assistantd
   com.apple.assistant_service
   com.apple.apsctl
   com.apple.appstoreupdateagent
   com.apple.appleseed.seedusaged
   com.apple.AOSPushRelay
   com.apple.aos.migrate
   com.apple.AirPortBaseStationAgent
   com.apple.AirPlayUIAgent
   com.apple.AddressBook.SourceSync
   com.apple.AddressBook.AssistantService
   com.apple.AddressBook.abd
   com.apple.accountsd
   com.kodak.BonjourAgent
   com.kaspersky.kav.gui
   com.google.keystone.system.agent
   com.examsoft.softest
   com.google.GoogleContactSyncAgent
   com.apple.mdworker.32bit.UUID
   com.apple.mdworker.shared.UUID
   com.apple.xmigrationhelper.user
   com.apple.syncdefaultsd
   com.apple.sbd
   com.apple.pluginkit.pkd
   com.apple.metadata.mdflagwriter
   com.apple.mdworker.sizing
   com.apple.mdworker.single
   com.apple.mdworker.shared
   com.apple.mdworker.mail
   com.apple.mdworker.lsb
   com.apple.mdworker.isolation
   com.apple.mdworker.bundles
   com.apple.mdworker.32bit
   com.apple.mbpluginhost.user
   com.apple.mbloginhelper.user
   com.apple.KerberosHelper.LKDCHelper
   com.apple.FileSyncAgent.PHD
   com.apple.cvmsCompAgent_x86_64_1
   com.apple.cvmsCompAgent_x86_64
   com.apple.cvmsCompAgent_i386_1
   com.apple.cvmsCompAgent_i386
Bundles
   /System/Library/CoreServices/SecurityAgentPlugins/HomeDirMechanism.bundle
   - com.apple.SecurityAgentPlugin.HomeDirMechanism
   /System/Library/CoreServices/SecurityAgentPlugins/KerberosAgent.bundle
   - com.apple.KerberosAgent
   /System/Library/CoreServices/SecurityAgentPlugins/loginwindow.bundle
   - com.apple.securityAgentPlugins.loginwindowUI
   /System/Library/CoreServices/SecurityAgentPlugins/MCXMechanism.bundle
   - com.apple.securityAgentPlugin.MCXMechanism
   /System/Library/CoreServices/SecurityAgentPlugins/PKINITMechanism.bundle
   - com.apple.PKINITMechanism
   /System/Library/CoreServices/SecurityAgentPlugins/RestartAuthorization.bundle
   - com.apple.securityAgentPlugin.RestartAuthorization
   /System/Library/Extensions/AMDRadeonVADriver.bundle
   - N/A
   /System/Library/Extensions/AMDRadeonX3000.kext
   - com.apple.AMDRadeonX3000
   /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle
   - com.apple.AMDRadeonX3000GLDriver
   /System/Library/Extensions/AMDRadeonX4000.kext
   - com.apple.AMDRadeonX4000
   /System/Library/Extensions/AMDRadeonX4000GLDriver.bundle
   - com.apple.AMDRadeonX4000GLDriver
   /System/Library/Extensions/AppleIntelHD3000Graphics.kext
   - com.apple.driver.AppleIntelHD3000Graphics
   /System/Library/Extensions/AppleIntelHD3000GraphicsGA.plugin
   - com.apple.driver.AppleIntelHD3000GraphicsGA
   /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle
   - com.apple.driver.AppleIntelHD3000GraphicsGLDriver
   /System/Library/Extensions/AppleIntelHD3000GraphicsVADriver.bundle
   - com.apple.AppleIntelHD3000GraphicsVADriver
   /System/Library/Extensions/AppleIntelHD4000Graphics.kext
   - com.apple.driver.AppleIntelHD4000Graphics
   /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle
   - com.apple.driver.AppleIntelHD4000GraphicsGLDriver
   /System/Library/Extensions/AppleIntelHD4000GraphicsVADriver.bundle
   - com.apple.AppleIntelHD4000GraphicsVADriver
   /System/Library/Extensions/AppleIntelHD5000Graphics.kext
   - com.apple.driver.AppleIntelHD5000Graphics
   /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle
   - com.apple.driver.AppleIntelHD5000GraphicsGLDriver
   /System/Library/Extensions/AppleIntelHD5000GraphicsVADriver.bundle
   - com.apple.AppleIntelHD5000GraphicsVADriver
   /System/Library/Extensions/AppleIntelHDGraphicsGLDriver.bundle
   - com.apple.driver.AppleIntelHDGraphicsGLDriver
   /System/Library/Extensions/AppleIntelHSWVA.bundle
   - com.apple.AppleIntelHSWFBVA
   /System/Library/Extensions/AppleIntelIVBVA.bundle
   - com.apple.AppleIntelIVBFBVA
   /System/Library/Extensions/ATIRadeonX2000.kext
   - com.apple.ATIRadeonX2000
   /System/Library/Extensions/ATIRadeonX2000GA.plugin
   - com.apple.ATIRadeonX2000GA
   /System/Library/Extensions/ATIRadeonX2000GLDriver.bundle
   - com.apple.ATIRadeonX2000GLDriver
   /System/Library/Extensions/ATIRadeonX2000VADriver.bundle
   - com.apple.ATIRadeonX2000VADriver
   /System/Library/Extensions/EPSONUSBPrintClass.kext
   - com.epson.print.kext.USBPrintClass
   /System/Library/Extensions/GeForce.kext
   - com.apple.GeForce
   /System/Library/Extensions/GeForceGA.plugin
   - com.apple.GeForceGA
   /System/Library/Extensions/GeForceGLDriver.bundle
   - com.apple.GeForceGLDriver
   /System/Library/Extensions/GeForceTesla.kext
   - com.apple.GeForceTesla
   /System/Library/Extensions/GeForceTeslaGLDriver.bundle
   - com.apple.GeForceTeslaGLDriver
   /System/Library/Extensions/GeForceTeslaVADriver.bundle
   - com.apple.GeForceTeslaVADriver
   /System/Library/Extensions/GeForceVADriver.bundle
   - com.apple.GeForceVADriver
   /System/Library/Extensions/hp_designjet_series.kext
   - com.hp.print.hpio.Designjet.kext
   /System/Library/Extensions/hp_Deskjet_io_enabler.kext
   - com.hp.print.hpio.Deskjet.kext
   /System/Library/Extensions/hp_fax_io.kext
   - com.hp.kext.hp-fax-io
   /System/Library/Extensions/hp_Inkjet1_io_enabler.kext
   - com.hp.print.hpio.Inkjet1.kext
   /System/Library/Extensions/hp_Inkjet2_io_enabler.kext
   - com.hp.print.hpio.Inkjet2.kext
   /System/Library/Extensions/hp_Inkjet3_io_enabler.kext
   - com.hp.print.hpio.Inkjet3.kext
   /System/Library/Extensions/hp_Inkjet4_io_enabler.kext
   - com.hp.print.hpio.Inkjet4.kext
   /System/Library/Extensions/hp_Inkjet5_io_enabler.kext
   - com.hp.print.hpio.Inkjet5.kext
   /System/Library/Extensions/hp_Inkjet7_io_enabler.kext
   - com.hp.print.hpio.inkjet7.kext
   /System/Library/Extensions/hp_Inkjet8_io_enabler.kext
   - com.hp.print.hpio.inkjet8.kext
   /System/Library/Extensions/hp_Inkjet_io_enabler.kext
   - com.hp.print.hpio.Inkjet.kext
   /System/Library/Extensions/hp_io_printerclassdriver_enabler.kext
   - com.hp.hpio.hp_io_printerclassdriver_enabler
   /System/Library/Extensions/hp_Laserjet_io_enabler.kext
   - com.hp.print.hpio.Laserjet.kext
   /System/Library/Extensions/hp_Officejet_io_enabler.kext
   - com.hp.print.hpio.Officejet.kext
   /System/Library/Extensions/hp_Photosmart_io_enabler.kext
   - com.hp.print.hpio.Photosmart.kext
   /System/Library/Extensions/hp_PhotosmartPro_io_enabler.kext
   - com.hp.print.hpio.PhotosmartPro.kext
   /System/Library/Extensions/hp_qc_io_enabler.kext
   - com.hp.hpio.hp_psa530_630_io_enabler
   /System/Library/Extensions/iavkfs.kext
   - com.pctools.iantivirus.kfs
   /System/Library/Extensions/klif.kext
   - com.kaspersky.kext.klif
   /System/Library/Extensions/LexmarkUSBMerge.kext
   - com.lexmark.print.usbmerge
   /System/Library/Extensions/PdaNetDrv.kext
   - com.jft.driver.PdaNetDrv
   /Library/Audio/MIDI Drivers/EmagicUSBMIDIDriver.plugin
   - info.emagic.driver.unitor
   /Library/Audio/Plug-Ins/HAL/AirPlay.driver
   - com.apple.audio.AirTunesHALPlugin
   /Library/Audio/Plug-Ins/HAL/AppleAVBAudio.driver
   - com.apple.audio.AppleAVBAudio
   /Library/Audio/Plug-Ins/HAL/BluetoothAudioPlugIn.driver
   - com.apple.audio.BluetoothAudioPlugIn
   /Library/Audio/Plug-Ins/HAL/iSightAudio.driver
   - com.apple.iSightAudio
   /Library/CoreMediaIO/Plug-Ins/DAL/AppleCamera.plugin
   - com.apple.cmio.DAL.AppleCamera
   /Library/CoreMediaIO/Plug-Ins/FCP-DAL/AppleCamera.plugin
   - com.apple.cmio.FCP-DAL.AppleCamera
   /Library/Extensions/hp_io_enabler_compound.kext
   - com.hp.kext.io.enabler.compound
   /Library/Internet Plug-Ins/Default Browser.plugin
   - com.apple.DefaultBrowser.PlugIn
   /Library/Internet Plug-Ins/Flash Player.plugin
   - N/A
   /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
   - com.google.googletalkbrowserplugin
   /Library/Internet Plug-Ins/iPhotoPhotocast.plugin
   - com.apple.plugin.iPhotoPhotocast
   /Library/Internet Plug-Ins/net.juniper.DSSafariExtensions.plugin
   - net.juniper.DSSafariExtensions.plugin
   /Library/Internet Plug-Ins/o1dbrowserplugin.plugin
   - com.google.o1dbrowserplugin
   /Library/Internet Plug-Ins/Quartz Composer.webplugin
   - com.apple.QuartzComposer.webplugin
   /Library/Internet Plug-Ins/QuickTime Plugin.plugin
   - N/A
   /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
   - com.microsoft.sharepoint.browserplugin
   /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
   - com.microsoft.sharepoint.webkitplugin
   /Library/Internet Plug-Ins/Silverlight.plugin
   - com.microsoft.SilverlightPlugin
   /Library/Internet Plug-Ins/WidevineMediaOptimizer.plugin
   - N/A
   /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle
   - com.apple.QuartzComposer.iTunesPlugIn
   /Library/PreferencePanes/Flash Player.prefPane
   - com.adobe.flashplayerpreferences
   /Library/QuickTime/AppleMPEG2Codec.component
   - com.apple.AppleMPEG2Codec
   /Library/Spotlight/GBSpotlightImporter.mdimporter
   - com.apple.garageband.spotlightimporter
   /Library/Spotlight/iBooksAuthor.mdimporter
   - com.apple.MDImporter.iBooksAuthor
   /Library/Spotlight/iWork.mdimporter
   - com.apple.MDImporter.iWork
   /Library/Spotlight/Microsoft Office.mdimporter
   - com.microsoft.MDImporter.Office
   /Library/Widgets/Network Connect.wdgt
   - net.juniper.widget.NetworkConnect
   Library/Address Book Plug-Ins/SkypeABDialer.bundle
   - com.skype.skypeabdialer
   Library/Address Book Plug-Ins/SkypeABSMS.bundle
   - com.skype.skypeabsms
dylibs
   /usr/lib/dtrace/libdtrace_dyld.dylib
   /usr/lib/libgmalloc.B.dylib
   /usr/lib/libruby.2.0.0.dylib
   /usr/lib/libXplugin.1.dylib
Contents of /Library/LaunchAgents/com.examsoft.softest.plist (checksum 574561436)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Umask</key>
    <integer>0</integer>
    <key>Label</key>
    <string>com.examsoft.softest</string>
    <key>ProgramArguments</key>
    <array>
    <string>/Applications/SofTest.app/Contents/MacOS/SofTest</string>
    <string>-launchd</string>
    </array>
    <key>QueueDirectories</key>
    <array>
    <string>/Library/Application Support/SofTest/.q</string>
    </array>
   </dict>
   </plist>
Contents of /Library/LaunchAgents/com.kaspersky.kav.gui.plist (checksum 1232431501)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Label</key>
    <string>com.kaspersky.kav.gui</string>
    <key>ProgramArguments</key>
    <array>
    <string>open</string>
    <string>-a</string>
    <string>Kaspersky Anti-Virus For Mac.app</string>
    </array>
    <key>RunAtLoad</key>
    <true/>
    <key>ServiceIPC</key>
    <false/>
    <key>WatchPaths</key>
    <array>
    <string>/Library/Application Support/Kaspersky Lab/KAV/kickstart_gui</string>
    </array>
   </dict>
   </plist>
Contents of /Library/LaunchAgents/com.kodak.BonjourAgent.plist (checksum 2625351456)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Kodak Version</key>
    <string>7.1.6.10</string>
    <key>Label</key>
    <string>com.kodak.BonjourAgent</string>
    <key>OnDemand</key>
    <false/>
    <key>ProgramArguments</key>
    <array>
    <string>/Library/Printers/Kodak/AiO_Printers/KodakAiOBonjourAgent.app/Contents/ MacOS/KodakAiOBonjourAgent</string>
    </array>
    <key>ServiceIPC</key>
    <true/>
   </dict>
   </plist>
Contents of /Library/LaunchDaemons/com.examsoft.softest.service.plist (checksum 1932046632)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>StandardOutPath</key>
    <string>/Library/Application Support/SofTest/.svclog</string>
    <key>StandardErrorPath</key>
    <string>/Library/Application Support/SofTest/.svcerr</string>
    <key>Label</key>
    <string>com.examsoft.softest.service</string>
    <key>OnDemand</key>
    <false/>
    <key>RunAtLoad</key>
    <true/>
    <key>ProgramArguments</key>
    <array>
    <string>/Library/Application Support/SofTest/Service</string>
    </array>
   </dict>
   </plist>
Contents of /Library/LaunchDaemons/com.kaspersky.kav.plist (checksum 359851999)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Label</key>
    <string>com.kaspersky.kav</string>
    <key>ProgramArguments</key>
    <array>
    <string>/Library/Application Support/Kaspersky Lab/KAV/Binaries/kav</string>
    <string>-r</string>
    <string>-bl</string>
    </array>
    <key>RunAtLoad</key>
    <true/>
    <key>ServiceIPC</key>
    <false/>
    <key>StandardErrorPath</key>
    <string>/var/log/kav_daemon_stderr.log</string>
    <key>StandardOutPath</key>
    <string>/var/log/kav_daemon_stdout.log</string>
    <key>WatchPaths</key>
    <array>
    <string>/Library/Application Support/Kaspersky Lab/KAV/kickstart</string>
    </array>
   </dict>
   ...and 1 more line(s)
Contents of Library/LaunchAgents/com.google.GoogleContactSyncAgent.plist (checksum 2194185065)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Label</key>
    <string>com.google.GoogleContactSyncAgent</string>
    <key>LimitLoadToSessionType</key>
    <string>Aqua</string>
    <key>ProgramArguments</key>
    <array>
    <string>/System/Library/PrivateFrameworks/GoogleContactSync.framework/Versions/ A/Resources/gconsync</string>
    <string>--sync</string>
    <string>com.google.ContactSync</string>
    <string>--periodic</string>
    </array>
    <key>StartInterval</key>
    <integer>3600</integer>
   </dict>
   </plist>
Contents of Library/LaunchAgents/com.spotify.webhelper.plist (checksum 2341501659)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Label</key>
    <string>com.spotify.webhelper</string>
    <key>KeepAlive</key>
    <dict>
     <key>NetworkState</key>
     <true/>
    </dict>
    <key>RunAtLoad</key>
    <true/>
    <key>Program</key>
    <string>/Users/USER/Library/Application Support/Spotify/SpotifyWebHelper</string>
    <key>SpotifyPath</key>
    <string>/Applications/Spotify.app</string></dict>
   </plist>
Global login items
   /Library/Application Support/WDSmartWare/StatusMenu.app
Font issues: 42
DNS: 209.18.47.61 (static)
User login items
   iTunesHelper
   - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
   Dropbox
   - missing value
   Spotify
   - missing value
   Messages
   - /Applications/Messages.app
   Google Chrome
   - /Applications/Google Chrome.app
   iAntiVirus
   - /Applications/iAntiVirus.app
   StatusMenu
   - /Incompatible Software/StatusMenu.app
Widgets
   iCal
Restricted files: 1015
Lockfiles: 1
Elapsed time (s): 395

Spinning Cursor of Death on all actions and apps

I now have the spinning cursor of death on all apps all finder actions in snow leopard
over last 3 months, OS periodically dumped bluetooth, resetting the Sys management controller fixed this, also zapped the pram twice in this time.   in the last 10 days had to do this every 5 days.
All actions are extremely slow, spinning ball cursor on all apps and icons bouncing in dock for long time, all apps slow in operation, the command F is also very slow, if backing up to usb drive doing any other tasks is almost impossible
1. booted from external HD (Backup'd with Chronosync) drive and ran disk utility to repair permissions 3 times.   Although it states the permissions are repaired on the 3rd time it was a repeat of the first. So it appears it is not repairing the permissions at all
2. reset system management controller
3. zapped pram
account - admin ( only used for installing apps). My user ac and a 2nd user account set up for family visitors. This ac hadn't been opened for 9 months and I found couldn't log in - froze twice forced restart - also to log out and login to any other ac took 3 min, normal 15 secs.   Deleted the family ac and login returned to normal on other ac's
4. booted from installer disk and ran disk repair, aok, and then permissions repair twice.
5. booted from installer disk 2 and ran apple hardware test aok
Been thru the apps folder and deleted any app no longer required and deleted prefs from the prefs folder as well as well an any other orphan files.
appeared to be working ok until boot next day same problems, re-booted in safe mode and tried using firefox and then opening excel, same problem, deleted firefox and all accompanying files. Rebooted and problem worse than ever. OS is unusable. Currently working from chronosync bootable HD from last bootable backup 12 days ago. ( files backed up daily)
I would like to avoid erasing the HD and clean instal if possible I have 400 GB of data - The latest updates are installed on everything
Any help as to what to do next would be appreciated
Lhadis

lahdis wrote:
I now have the spinning cursor of death on all apps all finder actions in snow leopard
over last 3 months, OS periodically dumped bluetooth, resetting the Sys management controller fixed this, also zapped the pram twice in this time.   in the last 10 days had to do this every 5 days.
All actions are extremely slow, spinning ball cursor on all apps and icons bouncing in dock for long time, all apps slow in operation, the command F is also very slow, if backing up to usb drive doing any other tasks is almost impossible
Sounds like malware, boot drive failing, bad sectors or OS x is messed up.
Although it states the permissions are repaired on the 3rd time it was a repeat of the first. So it appears it is not repairing the permissions at all
Apple changed some things under the hood, so it's going to show certain Disk Uitlity permisisons fixes over and over, that you can ignore.
2. reset system management controller
3. zapped pram
not applicable in your case, but it doesn't hurt.
I would like to avoid erasing the HD and clean instal if possible I have 400 GB of data - The latest updates are installed on everything
Well copy that 400GB of User Data to another drive, as to fix your issue may require a erase and install to fix the bad sectors issue.
Run through this list of fixes, wipe and install is last and if that still gives you problems then it's a bad drive.
..Step by Step to fix your Mac
This will fix the bad sector issue if you just want to jump and do that.
Erase, formatting, OS X installs on Mac's
I also suspect because your using Chronosych, that it's not doing something right and/or OS X is getting confused with the two boot drives.
Once your fixed up, use Carbon Copy Cloner instead and make sure to name the clone something differnet.
Most commonly used backup methods
Read this to max your Snow Leopards performacne, you may juat want to do that then CCC clone it and be sweet and fast again.
For Snow Leopard Speed Freaks

Mail freezing -- unable to open any messages

Hello -
I've normally been running OSX 10.3.3. This system has been totally stable. I also had OSX10.3.8 installed on a second internal hard drive for testing purposes. This afternoon, I upgraded the 10.3.8 system to 10.3.9 using the combo updater.
After the upgrade was complete, I rebooted from my primary system drive (10.3.3) and attempted to check my email. Mail (it now says v. 1.3.11) acted strangely -- it downloaded 2 copies of each new email, and then froze as soon as I attempted to open any email. This behavior is now constant - if I open Mail and then click on any email in any mailbox, Mail freezes and I have to force quit.
I've tried discarding the Mail p.list, I've removed my inbox from the Library folder, I've repaired permissions, I've run Disc Warrior. No joy.
Is it possible that when I upgraded to 10.3.9 on my second drive, the upgrade somehow messed with the Mail program on my primary drive and updated it to a version which is not compatible with 10.3.3? And if so, how do I revert back to the proper version of Mail?
The only other noteworthy point is the (possibly coincidental) fact that when I checked my email that first time after completing the upgrade, the new message contained several unusually large attacments (between 2 and 4megs each) -- I don't know if these overloaded Mail. However, if this were the case, I would have thought that removing my In Box to the desktop and forcing the creation of a new In Box would have solved the problem.
Any help greatly appreciated.
Thanks,
Zack
G4 sawtooth with 1.3Ghz CPU upgrade, 1.25 gb RAM Mac OS X (10.3.3)

OK, finally figured this out. When I updated the system on my second drive to OS10.3.9, the combo updater somehow updated the mail program on my primary drive (OS 10.3.3) to Mail 1.3.11 This later version of mail is apparently incompatible with the earlier system (10.3.3), hence my problems. When I threw out the updated version of Mail, and reinstalled the version of Mail present on the 10.3.3 installer (Mail v.1.3.4), then put back my old preferences and mailboxes, everything worked fine.
It's REALLY FRUSTRATING that Apple would do such boneheaded thing as allow an updater which is being applied to a system on one drive to mess with an application on a different drive that is associated with a different system. It only wasted two days of my life to work this out. AARRGGHH!
Zack

Mac Mail Freezes When I try to Delete Trash

Mac Mail Freezes when I try to delete trash. Spinning wheel of death goes for 10 - 15 minutes and freezes the entire computer. Please Help!

BDAqua -& Thoma_r - I did a safe boot, did repair permissions. 2 of the "Permission Differs" messages:
Permissions differ on "private/var/log/secure.log", should be -rw------- , they are -rw-r----- .
Permissions differ on "Library/Application Support/ProApps/Internal Plug-Ins/BrowserKit/iLife.bkplugin/Contents/CodeResources", should be -rw-rw-r-- , they are lrwxr-xr-x . and around 30 more... Nothing about MacMail that I could tell.
There are 8 messages:
Group differs on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/CodeResources", should be 80, group is 0.
Went into Console and was very confused as the dates start 2000 and ends at 2010 and nothing I could decipher as MacMail.
Is this MacMail?
2/17/10 9:03:08 AM com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
2/17/10 9:03:08 AM com.apple.launchd[1] (com.apple.RemoteDesktop.PrivilegeProxy) Unknown key for boolean: EnableTransactions
2/17/10 9:03:08 AM com.apple.launchd[1] (com.apple.usbmuxd) Unknown key for boolean: EnableTransactions
2/17/10 9:03:08 AM com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
2/17/10 9:03:08 AM com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
2/17/10 9:03:08 AM com.apple.launchd[1] (org.x.privileged_startx) Unknown key for boolean: EnableTransactions
2/17/10 9:03:35 AM com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[77]) Exited: Terminated
2/17/10 9:03:35 AM com.apple.launchd[63] (com.apple.AirPortBaseStationAgent) Unknown key for boolean: EnableTransactions
2/17/10 9:03:35 AM com.apple.launchd[63] (org.x.startx) Unknown key for boolean: EnableTransactions
2/17/10 9:03:39 AM com.apple.launchd[63] ([email protected][83]) Exited with exit code: 1
2/17/10 9:05:19 AM [0x0-0x11011].com.apple.Safari[109] Debugger() was called!
Thank you for your help

Mail freezes when I send to a certain address

I have one particular email address for a colleague that whenever I send him an email, mail freezes and I get the spinning ball. I have to force quit and relaunch mail at which time mail sends the message.
I have repaired permissions, am completely up date on 10.6.6, deleted and recreated the address card for the colleague but I suspect the problem may be the auto fill address in mail might be using some older corrupt version of the address to send the message.
Any thoughts on how I can correct this without resorting to the workaround, force quitting and relaunching mail eveytime I send this person an email?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

Sometimes when try to attach, mail freezes

At least once a day now, when I am composing a reply and try to attach a document, it will freeze up mail.app (spinning wheel). At this point, if I try to force quit, it will not quit mail fully, and I am left having to restart the computer. This just began a week or two ago. Once I restart I can attach again, at least for a while, then it will happen again. I tried searching for this issue but could not find it. I do have growl installed, but it has been installed for quite a while without these problems. It is an exchange account I am using when this happens.
Thanks.

I believe that this is the most recent one for this incident this morning.
Process: syslogd [2324]
Path: /usr/sbin/syslogd
Identifier: syslogd
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]
Date/Time: 2008-12-11 10:07:27.471 -0500
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 1
Thread 0:
0 libSystem.B.dylib 0x968af5e2 select$DARWIN_EXTSN + 10
1 syslogd 0x00001982 start + 54
Thread 1 Crashed:
0 libSystem.B.dylib 0x968cf060 aslresponse_free + 22
1 syslogd 0x00007018 _asl_serverquery + 443
2 syslogd 0x0000ef90 aslipc_serverroutine + 344
3 syslogd 0x0000ee2d aslipcserver + 113
4 syslogd 0x00006df0 database_server + 415
5 libSystem.B.dylib 0x968906f5 pthreadstart + 321
6 libSystem.B.dylib 0x968905b2 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x9686668e _semwaitsignal + 10
1 libSystem.B.dylib 0x9689136d pthreadcondwait$UNIX2003 + 73
2 syslogd 0x000064e3 db_dequeue + 56
3 syslogd 0x000065d3 db_worker + 144
4 libSystem.B.dylib 0x968906f5 pthreadstart + 321
5 libSystem.B.dylib 0x968905b2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9685f4a6 machmsgtrap + 10
1 libSystem.B.dylib 0x96866c9c mach_msg + 72
2 libSystem.B.dylib 0x969832eb vprocmig_logdrain + 97
3 libSystem.B.dylib 0x969821be vprocmgr_logdrain + 75
4 syslogd 0x00005617 launchd_drain + 73
5 libSystem.B.dylib 0x968906f5 pthreadstart + 321
6 libSystem.B.dylib 0x968905b2 thread_start + 34
Thread 1 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00006e6e ecx: 0x00000001 edx: 0x00019000
edi: 0x001018f0 esi: 0x00000000 ebp: 0xb0080e18 esp: 0xb0080e00
ss: 0x0000001f efl: 0x00010213 eip: 0x968cf060 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0xfff7 +syslogd ??? (???) <0942a67a5f095df0d90eff877615f26a> /usr/sbin/syslogd
0x8fe00000 - 0x8fe2da53 dyld 96.2 (???) <5013f43c4d2c33c9619011f103ec3238> /usr/lib/dyld
0x93ecb000 - 0x93ed2fe9 libgcc_s.1.dylib ??? (???) <28a7cbc3a5ca2982d124668306f422d9> /usr/lib/libgcc_s.1.dylib
0x947a1000 - 0x947a5fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x9685e000 - 0x969beff3 libSystem.B.dylib ??? (???) <a12f397abf2285077b89bd726bff5b18> /usr/lib/libSystem.B.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

Mail Freezes when Camino is running

I generate 400 e-mails from FileMaker. If Camino is not running all is well. Mail receives each e-mail from FileMaker and sends it off.
However, if Camino is running Mail freezes ... the ball spins for ever and no mail is sent. I force quite and restart Mail. About 100 e-mail are in the Outbox and Mail starts sending them. I have to be quick and take Mail off-line or I end up with a partial mailing.
I have tried the public release of Camino and the developers nightly builds. No luck.
Any ideas?
Thanks.

Look for additional information that may be available in the form of error messages written to the Console:
1. Open /Applications/Utilities/Console.
2. From the File menu, choose either Open Console Log, or Open System Log, or both, so that Console displays the contents of both system.log and console.log.
3. Reproduce the problem and look at the bottom of the Console windows for messages that might be written there as a result.

Mail freezes when attach using icon and dialog box, but OK with drag attach

Everthing else on my mail is working fine, but when I try to use the "Attach" icon on a new or reply message, the finder dialog box comes up, and then mail freezes with the spinning ball. Alternatively, if I drag and drop a file to the new mail window, it works fine. Also, if I right click (CTRL-click) on a file, and select "Open With -> Mail" That also works fine.
My suspicion of the problem is that the attach file dialog box keeps defaulting to open files in a folder that was in a link that's no longer available (deleted link), and it freezes things up. Because it always opens up to the same folder, and that's where it freezes, without showing any files in that folder.
Thank you for your help!

Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list. Leave checked (enabled) only the port configuration needed to connect to Internet and Built-in Ethernet (in that order if not the same). Uncheck (disable) the rest. Parallels in particular, if you have that installed, is known to cause this problem in Mail.

Mail Freezes (Spinning Cursor) - Assistance Appreciated

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