Mail from iCloud to iMac?

I am now having trouble with my wife's emails going from iCloud to our home iMac.  They were working fine until about 2-3 days ago.  I can send her a email and it is retriveable from the iCloud mail, but when we click on the Mail icon on the Dock, there is a spot on the sidebar for the iCloud and the mail can be found there, but it does not automatically forward to the inbox when it is opened from the Dock.  Thanks for any suggestions.

See this document:
iCloud: Mailbox size and message sending limits  http://support.apple.com/kb/HT4863

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