Mail from in box pulled to another folder disappears

When I try to move a messages from the in box to a folder I have named "addresses" the message sometimes - not every time - disappears. It is not found anymore in the in box, nor is it in the addresses folder.
Is addresses a reserved name?
Why the inconsistancy?
Thanks

Hi,
Please check whether other people in your domain can send Email to Hotmail or live address normally or not.
If the issue happens to all users in your domain, we need to check the following points:
1. Check whether the Public IP for your environment is black-listed.
2. Confirm the SPF entries on Public DNS servers for your domain is configured correctly.
If there is no SPF record, we can create it by:
http://www.microsoft.com/mscorp/safety/content/technologies/senderid/wizard/
If all above settings are proper in Exchange side, maybe we need to contact Hotmail, Live support for more help.
The following is a similar thread which we can refer to:
http://social.technet.microsoft.com/Forums/en-US/e71f7a62-8f58-4cbe-8be6-dc55cd5cf4b6/emails-to-hotmail-always-end-up-in-junk
Thanks,
Winnie Liang
TechNet Community Support

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      loop at int_BSEG.
    read table int_bKPF WITH KEY BELNR = INT_BSEG-BELNR
            GJAHR = INT_BSEG-GJAHR.
    read table int_SKAT WITH KEY SAKNR = INT_BSEG-HKONT.
    *---CHANGING DATE FORMAT FOR BKPF---------------------------------------
    lv_date1 = int_bkpf-budat.
      var4 = lv_date1+(4).
      var5 = lv_date1+4(2).
      var6 = lv_date1+6(2).
    concatenate var6 var5 var4 into lv_formatdate1 separated by '.'.
    *---END OF CHANGING DATE FORMAT FOR BKPF-------------------------
    it_message =  int_bseg-belnr.
    it_message1 =  lv_formatdate1.
    it_message2 = int_bseg-dmbtr.
    it_message3 = int_bseg-hkont.
    IT_MESSAGE4 = INT_SKAT-TXT50.
    SHIFT IT_MESSAGE2 LEFT DELETING LEADING '0'.
    *-------------POPULATING EMAIL BODY WITH DATA -------------------------
    concatenate 'Maturity After 2Days' 'for'  'G/L account-' it_message3
    '--' IT_MESSAGE4  ',' 'Amount-' it_message2
        into it_message separated by space.
    append it_message.
    append it_message1.
    append it_message3.
      clear it_message.
      clear it_message1.
      clear it_message2.
      clear it_message3.
    endloop.
    *------------END OF LOOP FOR BSEG --------------------------------------
    endform. " POPULATE_EMAIL_MESSAGE_BODY
    <b><i>
    To send an mail with external attachment check this one
    </b></i>
    <i>first create a Include report with the following coding</i>
    *& Include ZPA1_INCLFOR_MAIL *
    * Data
    DATA: docdata LIKE sodocchgi1,
    objpack LIKE sopcklsti1 OCCURS 1 WITH HEADER LINE,
    objhead LIKE solisti1 OCCURS 1 WITH HEADER LINE,
    objtxt LIKE solisti1 OCCURS 10 WITH HEADER LINE,
    objbin LIKE solisti1 OCCURS 10 WITH HEADER LINE,
    objhex LIKE solix OCCURS 10 WITH HEADER LINE,
    reclist LIKE somlreci1 OCCURS 1 WITH HEADER LINE.
    DATA: tab_lines TYPE i,
    doc_size TYPE i,
    att_type LIKE soodk-objtp.
    DATA: listobject LIKE abaplist OCCURS 1 WITH HEADER LINE.
    * FORM
    FORM ml_customize USING objname objdesc.
    *----------- Clear Variables
    CLEAR docdata.
    REFRESH objpack.
    CLEAR objpack.
    REFRESH objhead.
    REFRESH objtxt.
    CLEAR objtxt.
    REFRESH objbin.
    CLEAR objbin.
    REFRESH objhex.
    CLEAR objhex.
    REFRESH reclist.
    CLEAR reclist.
    REFRESH listobject.
    CLEAR listobject.
    CLEAR tab_lines.
    CLEAR doc_size.
    CLEAR att_type.
    *--------- Set Variables
    docdata-obj_name = objname.
    docdata-obj_descr = objdesc.
    ENDFORM. "ml_customize
    * FORM
    FORM ml_addrecp USING preceiver prec_type.
    CLEAR reclist.
    reclist-receiver = preceiver.
    reclist-rec_type = prec_type.
    APPEND reclist.
    ENDFORM. "ml_customize
    * FORM
    FORM ml_addtxt USING ptxt.
    CLEAR objtxt.
    objtxt = ptxt.
    APPEND objtxt.
    ENDFORM. "ml_customize
    * FORM
    FORM ml_prepare USING bypassmemory whatatt_type whatname.
    IF bypassmemory = ''.
    *--------- Fetch List From Memory
    CALL FUNCTION 'LIST_FROM_MEMORY'
    TABLES
    listobject = listobject
    EXCEPTIONS
    OTHERS = 1.
    IF sy-subrc <> 0.
    MESSAGE ID '61' TYPE 'E' NUMBER '731'
    WITH 'LIST_FROM_MEMORY'.
    ENDIF.
    CALL FUNCTION 'TABLE_COMPRESS'
    * IMPORTING
    * COMPRESSED_SIZE =
    TABLES
    in = listobject
    out = objbin
    EXCEPTIONS
    OTHERS = 1
    IF sy-subrc <> 0.
    MESSAGE ID '61' TYPE 'E' NUMBER '731'
    WITH 'TABLE_COMPRESS'.
    ENDIF.
    ENDIF.
    * Header Data
    * Already Done Thru FM
    * Main Text
    * Already Done Thru FM
    * Packing Info For Text Data
    DESCRIBE TABLE objtxt LINES tab_lines.
    READ TABLE objtxt INDEX tab_lines.
    docdata-doc_size = ( tab_lines - 1 ) * 255 + STRLEN( objtxt ).
    CLEAR objpack-transf_bin.
    objpack-head_start = 1.
    objpack-head_num = 0.
    objpack-body_start = 1.
    objpack-body_num = tab_lines.
    objpack-doc_type = 'TXT'.
    APPEND objpack.
    * Packing Info Attachment
    att_type = whatatt_type..
    DESCRIBE TABLE objbin LINES tab_lines.
    READ TABLE objbin INDEX tab_lines.
    objpack-doc_size = ( tab_lines - 1 ) * 255 + STRLEN( objbin ).
    objpack-transf_bin = 'X'.
    objpack-head_start = 1.
    objpack-head_num = 0.
    objpack-body_start = 1.
    objpack-body_num = tab_lines.
    objpack-doc_type = att_type.
    objpack-obj_name = 'ATTACHMENT'.
    objpack-obj_descr = whatname.
    APPEND objpack.
    * Receiver List
    * Already done thru fm
    ENDFORM. "ml_prepare
    * FORM
    FORM ml_dosend.
    CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
    EXPORTING
    document_data = docdata
    put_in_outbox = 'X'
    commit_work = 'X' "used from rel. 6.10
    * IMPORTING
    * SENT_TO_ALL =
    * NEW_OBJECT_ID =
    TABLES
    packing_list = objpack
    object_header = objhead
    contents_bin = objbin
    contents_txt = objtxt
    * CONTENTS_HEX = objhex
    * OBJECT_PARA =
    * object_parb =
    receivers = reclist
    EXCEPTIONS
    too_many_receivers = 1
    document_not_sent = 2
    document_type_not_exist = 3
    operation_no_authorization = 4
    parameter_error = 5
    x_error = 6
    enqueue_error = 7
    OTHERS = 8
    IF sy-subrc <> 0.
    MESSAGE ID 'SO' TYPE 'S' NUMBER '023'
    WITH docdata-obj_name.
    ENDIF.
    ENDFORM. "ml_customize
    * FORM
    FORM ml_spooltopdf USING whatspoolid.
    DATA : pdf LIKE tline OCCURS 0 WITH HEADER LINE.
    *-------------- Call Function
    CALL FUNCTION 'CONVERT_OTFSPOOLJOB_2_PDF'
    EXPORTING
    src_spoolid = whatspoolid
    TABLES
    pdf = pdf
    EXCEPTIONS
    err_no_otf_spooljob = 1
    OTHERS = 12.
    *------------- Convert
    PERFORM doconv TABLES pdf objbin.
    ENDFORM. "ml_spooltopdf
    * FORM
    FORM doconv TABLES
    mypdf STRUCTURE tline
    outbin STRUCTURE solisti1.
    *-------- Data
    DATA : pos TYPE i.
    DATA : len TYPE i.
    *------------ Loop And Put Data
    LOOP AT mypdf.
    pos = 255 - len.
    IF pos > 134. "length of pdf_table
    pos = 134.
    ENDIF.
    outbin+len = mypdf(pos).
    len = len + pos.
    IF len = 255. "length of out (contents_bin)
    APPEND outbin.
    CLEAR: outbin, len.
    IF pos < 134.
    outbin = mypdf+pos.
    len = 134 - pos.
    ENDIF.
    ENDIF.
    ENDLOOP.
    IF len > 0.
    APPEND outbin.
    ENDIF.
    ENDFORM. "doconv
    <b>
    Then include that report in the following report and copy the same code and paste it there
    </b>
    *& Report ZPA_TEMP147 *
    REPORT ZPA_TEMP147 .
    INCLUDE zpa1_inclfor_mail.
    * DATA
    DATA : itab LIKE tline OCCURS 0 WITH HEADER LINE.
    DATA : file_name TYPE string.
    data : path like PCFILE-PATH.
    data : extension(5) type c.
    data : name(100) type c.
    * SELECTION SCREEN
    PARAMETERS : receiver TYPE somlreci1-receiver lower case.
    PARAMETERS : p_file LIKE rlgrap-filename
    OBLIGATORY.
    * AT SELECTION SCREEN
    AT SELECTION-SCREEN ON VALUE-REQUEST FOR p_file.
    CLEAR p_file.
    CALL FUNCTION 'F4_FILENAME'
    IMPORTING
    file_name = p_file.
    * START-OF-SELECTION
    START-OF-SELECTION.
    PERFORM ml_customize USING 'Tst' 'Testing'.
    PERFORM ml_addrecp USING receiver 'U'.
    PERFORM upl.
    PERFORM doconv TABLES itab objbin.
    PERFORM ml_prepare USING 'X' extension name.
    PERFORM ml_dosend.
    SUBMIT rsconn01
    WITH mode EQ 'INT'
    AND RETURN.
    * FORM
    FORM upl.
    file_name = p_file.
    CALL FUNCTION 'GUI_UPLOAD'
    EXPORTING
    filename = file_name
    filetype = 'BIN'
    TABLES
    data_tab = itab
    EXCEPTIONS
    file_open_error = 1
    file_read_error = 2
    no_batch = 3
    gui_refuse_filetransfer = 4
    invalid_type = 5
    no_authority = 6
    unknown_error = 7
    bad_data_format = 8
    header_not_allowed = 9
    separator_not_allowed = 10
    header_too_long = 11
    unknown_dp_error = 12
    access_denied = 13
    dp_out_of_memory = 14
    disk_full = 15
    dp_timeout = 16
    OTHERS = 17.
    path = file_name.
    CALL FUNCTION 'PC_SPLIT_COMPLETE_FILENAME'
    EXPORTING
    complete_filename = path
    * CHECK_DOS_FORMAT =
    IMPORTING
    * DRIVE =
    EXTENSION = extension
    NAME = name
    * NAME_WITH_EXT =
    * PATH =
    EXCEPTIONS
    INVALID_DRIVE = 1
    INVALID_EXTENSION = 2
    INVALID_NAME = 3
    INVALID_PATH = 4
    OTHERS = 5
    ENDFORM. "upl
    <b>These are the FM for sending external email :-</b>
    SO_DOCUMENT_SEND_API1
    SAPoffice: Send new document with attachments via RFC
    SO_NEW_DOCUMENT_ATT_SEND_API1
    (In 4.6C only, You can go to SE37 and click the documentation on how to use it. A sample program is provided there.)
    SAPoffice: Send new document with attachments via RFC
    Note : If you are using FM SO_NEW_DOCUMENT_ATT_SEND_API1 then Export Parameter DOCUMENT_DATA-OBJ_DESCR contains the Subject.
    SO_NEW_DOCUMENT_SEND_API1
    SAPoffice: Send new document
    <b>Check this sample report</b>
    DATA : BEGIN OF ITAB OCCURS 0,
    PERNR LIKE PA0001-PERNR,
    ENAME LIKE PA0001-ENAME,
    END OF ITAB.
    DATA: message_content LIKE soli OCCURS 10 WITH HEADER LINE,
    receiver_list LIKE soos1 OCCURS 5 WITH HEADER LINE,
    packing_list LIKE soxpl OCCURS 2 WITH HEADER LINE,
    listobject LIKE abaplist OCCURS 10,
    compressed_attachment LIKE soli OCCURS 100 WITH HEADER LINE,
    w_object_hd_change LIKE sood1,
    compressed_size LIKE sy-index.
    START-OF-SELECTION.
    SELECT PERNR ENAME
    INTO CORRESPONDING FIELDS OF TABLE ITAB
    FROM PA0001
    WHERE PERNR < 50.
    LOOP AT ITAB.
    WRITE :/02 SY-VLINE , ITAB-PERNR, 15 SY-VLINE , ITAB-ENAME, 50
    SY-VLINE.
    ENDLOOP.
    * Receivers
    receiver_list-recextnam = '[email protected]'. "-->
    * EMAIL ADDRESS
    RECEIVER_list-RECESC = 'E'. "<-
    RECEIVER_list-SNDART = 'INT'."<-
    RECEIVER_list-SNDPRI = '1'."<-
    APPEND receiver_list.
    * General data
    w_object_hd_change-objla = sy-langu.
    w_object_hd_change-objnam = 'Object name'.
    w_object_hd_change-objsns = 'P'.
    * Mail subject
    w_object_hd_change-objdes = 'Message subject'.
    * Mail body
    APPEND 'Message content' TO message_content.
    * Attachment
    CALL FUNCTION 'SAVE_LIST'
    EXPORTING
    list_index = '0'
    TABLES
    listobject = listobject.
    CALL FUNCTION 'TABLE_COMPRESS'
    IMPORTING
    compressed_size = compressed_size
    TABLES
    in = listobject
    out = compressed_attachment.
    DESCRIBE TABLE compressed_attachment.
    CLEAR packing_list.
    packing_list-transf_bin = 'X'.
    packing_list-head_start = 0.
    packing_list-head_num = 0.
    packing_list-body_start = 1.
    packing_list-body_num = sy-tfill.
    packing_list-objtp = 'ALI'.
    packing_list-objnam = 'Object name'.
    packing_list-objdes = 'Attachment description'.
    packing_list-objlen = compressed_size.
    APPEND packing_list.
    CALL FUNCTION 'SO_OBJECT_SEND'
    EXPORTING
    object_hd_change = w_object_hd_change
    object_type = 'RAW'
    owner = sy-uname
    TABLES
    objcont = message_content
    receivers = receiver_list
    packing_list = packing_list
    att_cont = compressed_attachment.
    <b>Settings for sending mail</b>
    Configuring SAP 4.6x Internet mail Gateway
    SAP can be configured to send and receive emails from different sources.This section explains how to integrate SAPOffice with an external emailsystem. Your Internet email must be configured and running prior to this.Email from SAP is forwarded to the users external email system..
    You can configure inbound and outbound forwarding. Outbound flow forwardsa SAP message (eg: update termination) via UNIX sendmail to the intended recepient. Inbound accepts a message from sendmail and places it in the users SAPOffice inbox. Many companies prefer to configure outbound only.
    Configuring outbound forwarding
    SAP configuration
    1. Create your RFC destination for outbound email using transaction SM59
    RFC Destination : SAP_INTERNET_GATEWAY
    Connection Type : T
    Description : SAP internet mail gateway
    Click on 'Explicit Host' if you wanton demand gateway dameon invocation.
    Program : /sapmnt/SID/exe/mlunxsnd
    Target Host : Enter hostname that runs your central instance.
    Click 'Test Connection' and you should seea successfull message.
    2. Shared Office Settings transaction SO16-> Send -> Settings or
    directly via transaction SCOT- SAPconnect Administation
    Nodes - Create
    Node : IMAIL
    Description : SAP internet mail gateway
    RFC Destination : SAP_INTERNET_GATEWAY
    Tick : Internet
    Address Area : *
    Tick : All formats
    Dev. type : Choose an approciate Printer Device
    Set further addresstype : N
    Maximum waiting timefor repeat send attempt procedure : Blank or decide for yourself
    Tick : Node is ready for use
    Setting
    - DefaultDomain : <your company domain>.com
    - Conversionrule : require if your communication device only support one format.
    e.g. if you email system only support the format RAW (ASCII text format)
    Format To Format Ranking Function module
    ALI RAW 1 SX_OBJECT_CONVERT_ALI_RAW (convert APAP List)
    Referto note 171698 - SAPconnect: Formats, conversion, device type
    UNIX configuration
    1 .. cd /sapmnt/SID/exe
    2 ..csh
    ..mlsomadm mailgw.ini
    System Name [C11] :
    Client [000] :
    Username : MAILADM
    Password : MAILADM
    Language : E
    Load Balancing :
    Hostname : <hostname>
    System number : <instance_number>
    Gateway hostname: <central_instance_hostname>
    Gateway Service : <instance number>
    Use SAP Router :
    Trace level :
    Sendmail Command [/usr/lib/sendmail -i -f<SENDER_ADDRESS>]:
    Codepage [ISO-8859-1] :
    Trace Level (Outbound) [0] :
    Update file sapmailsid.cfg? [Y]
    Testing whether your configuration is successful
    1. Logon to SAP
    2. Execute transaction SO01
    3. Write a message and send it to <your_internet_email_address>
    4. If you don't see the mail in your internet mailbox, go back and review steps 1-12
    Schedule the SAP Internet Mail Gateway Jobs to start every 5 minutes
    1. Create
    2. Position your cursor at INT
    3. Click Schedule and supply the date and time
    4. Click Schedule periodically and tick Minutes and type in 5
    5. Click Create and you are done
    6. Click Show Scheduling to check
    Problems that you might encounter :-
    If you have set up a node in SCOT and it tests out well but recieve the reply.
    "Cannot process message in node, parameterscannot be converted".
    Make sure the RFC connection is working, and that SapConnect has been installed on the Unix Server or the Microsoft Exchange Server. Originally, I had the same error, and found that nothing had been installed on Unixor Exchange, to support SapConnect.
    In SCOT (View -> System Status), your mail remains at the Intransit column.
    Check you sendmail.cf files (e.g.Sun Solaris /etc/mail/sendmail.cf). Try using the sendmail command to send a test file at the Unix level. You must be able to send mail at theUnix level before you can send mail at the SAP level.
    http://help.sap.com/saphelp_nw04/helpdata/en/cf/700b405bacdd5fe10000000a155106/content.htm
    http://www.tamboly.com/SAPEmailConfiguration.html
    Check my previous links
    Mail Send
    sending mails from abap program
    Mail Sending to external email id's
    settings needed for sending emails
    Regards
    Pavan

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