Mail from our domain not really working right.

Hello-I am the administrator of a couple mail servers that I would like to get working properly with Nokia Messaging, but I can't for the life of me figure out why certain things are not working.
Unless needed, i will use the dummy.com domain for the sake of this example.
Problem 1: I cannot set up an address as [email protected]  The web interface fails every time.  On the server log, I see that the Nokia server is connecting and trying to log in with the username "[email protected]", NOT "user" as it should.
I got around this by setting up the address [email protected], which for some reason worked, but is not the correct email address, and as I cannot change the email address in the settings for some reason, I can get mail when I set it up this way but not send.
Problem 2: I cannot change the settings.  Sure, I can try, but every time I enter the correct servers, SSL settings, and ports, EVEN THE ONES THAT ALREADY WORK, I get the message "Unable to connect with the settings provided. Please try again.".  According to the server logs, the Nokia server never even tries to connect.
Can anyone at Nokia please tell me how I'm supposed to set up my mail server to make it work with Nokia Messaging?  I'm frustrated at this point after monitoring the network and the servers for a while.
Message Edited by epochvhs on 12-Jun-2009 04:32 PM

Just to let everyone know, Nokia contacted me and is solving the problem.

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