Mail gets hung up and won't quit completely

More times than not when I try to quit mail all the windows will close but the "Mail" button in the toolbar remains highlighted and it just won't finish quitting. I typically have to finally Force Quit the app.
Also when it is in this state and I try moving from app to app using the Command-Tab. There the Mail icon shows no unread message count where when I'm not trying to shut the app down it does show the number of unread mails in read.
Any thoughts on that?
Thanks,
-Tom

What is the mail envelope index that you mentioned? How do you reset it? I'm actually having a few problems simultaneously:
1. Mail needs to be force quit. - I'm hoping that your Mail Envelope Index reset solves that, so please tell me what that is, how to do it.
2. One of my mail accounts hasn't downloaded to Mail since 10:49 am this morning, but keeps downloading the same message, which is a mail undeliverable message. At 10:49 am I sent a single message to 8 addreses. One of the 8 had a dead address on comcast, and I keep getting a message delivered over and over again with a time of 10:49 am showing that it was undeliverable. In fact, even if I delete the ones I received, they come back again plus a new undelivered one each time I restart Mail. No other mail has come down on that account since 10:49 am. My ISP says that all looks fine on the server, although I see other messages listed there (webmail) that I don't see in my Apple Mail inbox. The ISP is resetting the server account, but I'm sure that's not the problem, and that something related to that undelivered message that I keep getting is blocking the rest of hte mail from coming down or showing. Anything I can try while I'm waiting for their reset of my server account to finish?

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