Mail goes offline by itself.  Only restarting Mail helps.

It has become a real drag...
I need to restart Mail every few minutes.
I have many accounts with different servers and providers and they all go offline, so it's not a problem on their side, given that as soon as I restart Mail everything is OK.
I work with email: having to restart always will bring me to abandon Apple Mail after years of faithful usage.

Does Mail/Mailbox/Take Accounts online work?
Troubleshooting Apple Mail
Troubleshooting sending and receiving email messages

Similar Messages

  • Email goes offline and must be restarted

    I am using mail 1.3.11. The computer is always on and the mail application is always open and ready to receive mail. The preferences are set up to check the mail every five minutes.
    Just this last week, mail no longer checks mail every five minutes and when I go to check mail I will frequently get the message
    The message from "----" <[email protected]> concerning ------ has not been downloaded from the server. You need to take this account online in order to download it.
    The only way I can get the mail is to quit mail and restart it, which is not very convenient and somewhat annoying.
    Has anyone run into this problem and hopefully found a solution or cause?
    Thanks in advance,
    princeton steve

    I just faced the same problem and was going to check this board to find out why it is happening. In the meantime, I have found a quicker solution.
    In the bottom left hand corner of the mail window, you'll find a + sign and a little cog icon. If you click on the cog and go up to the "take all accounts online" you should get all your messages.
    You were ahead of me before though, because when this happens to me, simply relaunching mail did not work.
    I hope this helps.

  • AIM account on Messages keep going offline

    Hello,
    I recently installed Mountain Lion on my iMac (iMac10,1) and added my AIM account to Messages.
    When I am using Messages, my AIM account frequently goes offline by itself (and sometimes reconnects again).
    I was wondering if this has happened to anyone else and if there is a fix.
    Thank you,

    Ive had this problem as well. I have four accounts two of which are yahoo accounts, 1 gmail, and 1 icloud. I have found that when you go to system preferences and then mail,contacts... and you click on details and retype your password it usually works. If that doesn't work though go to your email providers page and log in there and make sure your proxy settings are correct. Step two solved my issue. Hope this works for ya!

  • Deskjet 6940 keeps going offline

    I have a Deskjet 6940 connected directly to my router and both PC's run Vista.  Often, the printer goes offline and the only solution that I have is to reinstall the printer.  Any solutions?
    Thanks

    Just to be clear, you have a LAN cable connecting your Deskjet 6940 to your router, right?
    When the printer goes "offline", can you access the printer's internal web page by browsing to its IP address?  You can get the printer's IP address by pressing the check-mark button to print out the network status.
    When the printer goes "offline", does power-cycling the printer help?
    Finally, we can manually install the printer.  This might work better.  Here's the sequence for Vista:
    Click >> Start >> Control panel >> Printer.
    Click the 'Add Printer' icon. The 'Add Printer' dialog box opens.
    Click 'Next' button on the 'Welcome to the Add Printer' Wizard dialog box.
    Select 'Local printer' in the Local or Network Printer dialog box.
    Under Select a Printer Port option, select "Create a new port" and select "Standard TCP/IP Port" and click "Next" button.
    In the "Welcome to the Add Standard TCP/IP printer port wizard" make sure that the printer is turned on. Click "Next" button.
    Under "Add Standard TCP/IP Printer Port" enter the printer's host name that is printed from the printer's netwotrk configuration page.
    Now, select HP (not Hewlett-Packard) from the list of manufacturers, select Deskjet 6900 from the list of Printer models and click 'Next' button.
    The Printer name will be highlighted on the next window. Click 'Next' button.
    It will ask for the Printer name -- leave the default value.
    Click 'Yes' for making the printer default. Click 'Next' button.
    The Print Test Page box appears.
    Select 'Yes' to print a test page.
    Click 'Finish' button to complete the installation. 
    It should print a test page. 
    Regards / Jim B / Wireless Enthusiasts
    ( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
    + Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

  • Mail goes and comes offline by itself!

    Hi, new here. Mail goes offline, an then it comes back again after a few seconds. Any clues? in the connection doctor everything is ok!
    The error is: mac.mail.com on port 143 timed out
    Thanks

    Hi juca2929. Welcome here.
    This is probably a .Mac issue that may fix itself after some time for no apparent reason. If Mail remains offline indefinitely, you may bring it back online manually by clicking on the (~) symbol in the mailbox list or by doing Mailbox > Go Online, for example.
    If the problem persists, go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list. Leave checked (enabled) only the port configuration needed to connect to Internet and Built-in Ethernet (in that order if not the same), uncheck (disable) the rest of network port configurations and see whether that helps — if it doesn’t, turn ON again the ones you want enabled.

  • Mac OS X Leopard Mail SMTP server keeps going offline and won't come on

    My SMTP in mail on my email accounts keeps going offline and I can't work out how to get it working again. My internet connection is fine. I am receiving emails. I was able to send earlier on my business email account but now my .mac account has gone offline and then my business on went on me.
    I only started using my business email account in mail today and loaded the account into mail. Does anyone have any answers for this as I can see there have been some other people who might have had a similar problem but I can't see any fixes?
    I have deleted and reloaded both my .mac and work account a couple of times now and restarted my computer but still no good.
    Can anyone help?

    I have that offline mail smtp server when I try to send emails from work with my macbook. I've always been able to send emails away from home using the login and password in the smtp configurations. It's a real pain since I use one email account for work and personal business. I can receive email but cannot send any. Everytime I have to answer an email while I'm working, I have to go to the browser, go to my provider's mail page, login and send from there my emails.
    Do we have the same problem?

  • Mail can't receive or send, always goes offline

    I have tried to take mail on line and also restarted mail and restarted my mac.
    Mail keeps going offline intermitently
    there is no ryhme  or reason
    can some one help

    When you have the problem, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Yahoo mail keeps going offline

    I updated my yahoo password the other day. Ever since then my yahoo mail (through imac mail app)  has been going offline. I can not send messages using my imac.  I should note that I do not have any issues signing into yahoo.com and sending/ receiving mail. Also usually when I send a message ( using mac mail) it sends from icloud.. not my yahoo.  I am not sure what information you may need.. so here is everything- probably things you do not need as well.
    Software:
    OS X Yosemite 10.10
    processor 2.7 GHz intel Core i5
    mail version 8.0
    icloud and yahoo are both "online"
    Description: Yahoo!
    server name : smtp.mail.yahoo.com (in use by icloud, yahoo)
    TLS- none
    Port: 587
    "automatically detect and maintain account settings" is checked
    "use SSL" is checked
    authentication : password
    user name and password are correct..

    If Mail keeps asking for your password when retrieving mail, then it may very likely be that the password you entered has become corrupted in the Keychain. You should try this:
    Open Keychain Access>Passwords and scroll through the list to find that specific entry and delete it; quit Keychain Access.
    Restart Mail and enter your password again when it asks, and check the box to save it in the Keychain. If things work as expected, it will not ask you again unless your Keychain or an entry in it becomes corrupted again.

  • I have two mail accounts using mac mail. One account goes offline for no apparent reason.  Check mailbox menu all accounts online, password correct, etc.  but still can't get back

    one account goes offline for no apparent reason.  I check Mailbox drop down menu for Take all accounts online, check correct password OK, turn mail off and on, reboot computer, etc.  Nothing seems to work.  Has happened in the past, but has also "fixed itself" after unknown time periods.  One account has not been working now for awhile.  I would like to get to the bottom of this.

    Hello,
    Who is your eMail provider, the part after the @ sign?
    In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the message?
    Then click the Show Details button & Check again.

  • Apple mail will not recieve emails without delay. Going offline is not working. Connection Doctor is successfull. Mail check set to every minute.

    I am using Apple mail on my Imac. My emails are coming in but always late...the delay varies from 15 minutes to over an hour. 
    Im using imap...email hosting is via Godaddy. (imap.secureserver.net)  I would normally blame Godaddy, but I use the same account on my Iphone... yet their is no problems whatsoever. I set them up using the exact same information.
    - Mail check is set to every minute.
    - Connection Doctor successfully connects right away for both incoming and outgoing.
    - Closing the program and reopening does not work... Nor does going offline and checking for mail.
    - Check mail button does nothing...literally nothing.
    Currently using Yosemite 10.10.2
    Any help would be greatly appreciated!:)

    Delete the GoDaddy account from Internet Accounts (make sure to select Remove All)
    Locate the Cached folder, after you find the com.apple.mail folder, delete everything inside the cache (all folders and files)
    Restart your machine
    Re-add your email account from within Apple Mail: Mail - Accounts... - Add Other Account
    Fill out your account info fully,  re-launch Mail

  • Mail keeps going offline for no reason

    During the course of a day Mail keeps going "Offline" and coming up with a dialogue box asking for me to re-enter my password. I've checked in my "account" and the information is still there so I manually have to click to go back "Online". But it repeats about every 15 minutes. Restarting the computer does not fix it and it's been happening for about 2 weeks now. Sometimes when I click to go back "Online" it doesn't happen straight away and I have to wait a few minutes. Very frustrating!!!. Sending mail is fine, it just affects receiving mail.

    If Mail keeps asking for your password when retrieving mail, then it may very likely be that the password you entered has become corrupted in the Keychain. You should try this:
    Open Keychain Access>Passwords and scroll through the list to find that specific entry and delete it; quit Keychain Access.
    Restart Mail and enter your password again when it asks, and check the box to save it in the Keychain. If things work as expected, it will not ask you again unless your Keychain or an entry in it becomes corrupted again.

  • Mail keeps going offline on MobileMe and my ISP's POP

    Hi,
    Just in the past 2 days my accounts keep going offline, If I bring them back online they instantly go offline again.
    I opened the connection doctor and it says I am connected to the internet however in the details below it says it could not connect to his mobileme imap server or my 3 other pop servers.
    I can get mail on my iPhone using the same Internet connection as my Mac.
    This happens with wired and wireless connection.
    A fix which works for 30 minutes or so is to disable all of my accounts in preferences and then save and then press enable again.
    I spoke to Apple Care and they weren't much help.
    Is there any other suggestions anybody can suggest? I am thinking of creating a temp account and importing my MBox's I don't know if this is a good idea though.
    My MobileMe account is sitting at 670mb and all of my pop mail gets deleted and goes to 0mb as I run rules to transfer it to my MobileMe folders.
    Please help!!

    I have a similar though not identical issue with Mail - I have Comcast and Mail goes offline constantly - I reboot - reenter the port #'s and it may or may cure it - I sometimes wait and it fixes itself - When I go to Comcast web mail it's all there. It's just the Mail application - it's not a Comcast issue -
    I will also receive prompts saying that the pop a/c is asking for a different port # than I've been told to use 110 for incoming and 587 for outgoing - no ssl checked - sometimes it almost seems like the numbers change on their own - I doubt that is happening and nobody will cooberate that but still it goes offline constantly - very frusrating - I am sure it has to do with Apple's security precautions in Mail -
    Steve

  • Need help with iMac intel desktop - Mac mail consistently going OFFLINE

    I need help with Mac mail - it is frequently going "offline" and requesting me to "take all accounts online". My internet is working. It's been checked, checked and checked. Sometimes it just takes a reboot of the system and the modem to kick it in and make the little triangle symbol go away, but should I have to reboot daily? I have the Mac OS X Lion 10.7.5 installed. Is there a bug here or am I supposed to upgrade to Mavericks? Any help is most appreciated.

    For me this is an issue caused by my email service provider.  When they are slow to respond or to accept the password Mail takes that as a password rejection, and prompts me to reenter password, and eventually goes offline.

  • Mail goes offline every time I"m changing to 25 or 26

    Hello, I'm having a problem with my POP mail. The configuration is correct because is working on port 995 with SSL. But when I'm chenging the port to 25 or 26 the account goes offline and I dont know why. I tried from my mobile if the problem is on the server put is working fine with the port 26.
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    I'm using Lion 10.7.2
    Thanks
    George

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  • Mail goes "offline" in AOL's smtp settings

    I have three e-mail accounts in my Mail 4.4 app. The POP accounts for ATT and MSN work fine but AOL's IMAP settings have suddenly started acting up. I can still receive e-mail on the AOL account but whenever I try to send an e-mail the AOL account suddenly goes "offline." It continues to show "online" in the menu's "online status" but shows "offline" in the account preferences and after vainly trying to send the message for a couple of minutes the mail application posts a window that tells me I cannot use that server and should try later or try another.
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    I have trashed my AOL account and recreated it in various ways in Mail prefs. According to AOL's latest settings instructions, they have both POP and IMAP servers for receiving mail, using SSL is optional, SMPT set to port 587 for outgoing mail, and user name requires the complete e-mail address, i.e. with @aol.com included. I cannot connect to their POP server at all with with or without aol.com in my user name, I can connect to IMAP using the username with or without the aol.com attachdd, and can receive e-mails with or without SS. But SMTP goes "offline" whenever I try to send an e-mail. When SSL is unchecked in the prefs Connection Doctor tells me "connection failed" and to verify my user name and password. When SSL is checked the good doctor tells me the connection failed because of an SSL error and to make sure that AOL's SMTP server can handle SSL. I am completely mystified. AOL worked fine in my Mail app for years before this started happening two days ago, and my ATT and MSN accounts continue to work fine. Is AOL, perhaps, a target of the cyberattacks leveled at various ISPs because of their anti-Wikkileaks stance?

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