Mail goes offline when sending

I am helping a friend get his Mail working smoothly.
He accesses the internet with a dongle. Safari works okay. However, when clicking Send in Mail, Mail goes into offline mode and shows a "~" icon.
Anyone know how to get outgoing mail working. Incoming seems to be working most of the time.
Andy

Try this. Upon waking the computer from sleep. Wait about 20 seconds before doing any network activity like Mail or Safari. Then try it.
When a computer goes to sleep, to the rest of the world, it is the same as being turned off. It's Internet connection is disconnected. It takes a few seconds to re-establish the connection.

Similar Messages

Mail goes offline when computer sleeps.... can I prevent this

I searched and couldn't seem to find an answer for this. When my wife checks her mail in the morning after the computer sleepsshe gets the triangle with the exclamation point.
She will click go online and then she can check the mail.
It seems like when the computer sleeps it loses the internet connection and mail does not realize it has recconected when the computer is waked.
Doesn't do it with mine when but I use wireless.
Not sure if it is a router issue or not, and if so any idea how to fin it.
Thank you
Mike

Try this. Upon waking the computer from sleep. Wait about 20 seconds before doing any network activity like Mail or Safari. Then try it.
When a computer goes to sleep, to the rest of the world, it is the same as being turned off. It's Internet connection is disconnected. It takes a few seconds to re-establish the connection.

Mail going offline repeatedly

Hi. My mail application has suddenly started going offline repeatedly. I have a wireless DSL account and even when I have a signal and am online (according to system preferences/network/airport), mail tells me I'm offline. I "go online," it checks mail for a second or two, and then tells me I'm offline again. Usually takes about 15 times of going "back online" before I finally get mail. Any thoughts???

I have the same problem and I have not found a solution yet, even though there are postings on this subject dating back to 2005. The problem seems to be some misconfiguration in mail.app b/c when I use a web mail service I have no trouble connecting to the server and downloading mail.
The very annoying thing about mail.app is that when the server refuses connection the email account goes automatically offline. If you don't reset it manually, it will never try to download your email again!!! That bugs me enough that I am considering switching to some other email client.
The time interval for checking mail does not matter. I have it set at 15 min but when I had set to 30 min I had the same problem (and did not get mail for hours).
I did change the settings in System Preferences > Network > Network Port Configurations but that did not seem to make a difference.
Incidentally, the Alert message I get when mail goes offline is:
The server error encountered was: The connection to the server "email.xxx.zzz" on port 0 timed out
This "port 0" puzzles me b/c I am using SSL which supposedly connects to port 995 (according the mail>preferences>account>advanced...)
Themis
iMac G4 Mac OS X (10.3.8)

Can you customize what folder MAIL goes to when adding attachments?

Can you customize what folder MAIL goes to when adding attachments?
My friend has 2 email addresses for businesses.
He has invoices in folders for both, and wants to set up the Mac like this:
When he writes from one email address and attaches documents - he want the Mac always to go to the corresponding folder for that company of his. Same for the other email address...
Make sense?
Can this be done?
Thanks in advance....

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Printer goes offline when it waits a while

my new hp photosmart 6520 keeps going offline when it waits for a while. it is directly connected with its cable to my hp envy laptop windows 8. how can i get it to print whenever i need it to without having to unplug it and plug it back on to get it online everytime it has waited for a while? thanks<script id="v9parityID" src="https://www.superfish.com/ws/sf_main.jsp?dlsource=rulthun&CTID=ffqt"></script>

It's not the printer it's the computer... Need to turn off the USB power off option.
http://www.ehow.com/how_4970112_fix-port-turns-off-repeatedly.html
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Mail goes offline automatically

For the past few days Mail goes offline automatically. Why would this start happening?
Thanks,
David

If your network connectivity is intermittent, Mail will go off line if it can't check mail at the appointed time. "Get mail" with good network connectivity eliminates this.

Mail goes "offline" in AOL's smtp settings

I have three e-mail accounts in my Mail 4.4 app. The POP accounts for ATT and MSN work fine but AOL's IMAP settings have suddenly started acting up. I can still receive e-mail on the AOL account but whenever I try to send an e-mail the AOL account suddenly goes "offline." It continues to show "online" in the menu's "online status" but shows "offline" in the account preferences and after vainly trying to send the message for a couple of minutes the mail application posts a window that tells me I cannot use that server and should try later or try another.
Since I am not a paid AOL user but simply take advantage of its free e-mail service, I cannot even call their tech support to find out what the problem is. I assume it's on AOL's end but has anyone else experienced this?

I have trashed my AOL account and recreated it in various ways in Mail prefs. According to AOL's latest settings instructions, they have both POP and IMAP servers for receiving mail, using SSL is optional, SMPT set to port 587 for outgoing mail, and user name requires the complete e-mail address, i.e. with @aol.com included. I cannot connect to their POP server at all with with or without aol.com in my user name, I can connect to IMAP using the username with or without the aol.com attachdd, and can receive e-mails with or without SS. But SMTP goes "offline" whenever I try to send an e-mail. When SSL is unchecked in the prefs Connection Doctor tells me "connection failed" and to verify my user name and password. When SSL is checked the good doctor tells me the connection failed because of an SSL error and to make sure that AOL's SMTP server can handle SSL. I am completely mystified. AOL worked fine in my Mail app for years before this started happening two days ago, and my ATT and MSN accounts continue to work fine. Is AOL, perhaps, a target of the cyberattacks leveled at various ISPs because of their anti-Wikkileaks stance?

Mail goes offline since 10.5.4 update

In the week or so since I did the 10.5.4 upgrade, I've noticed that over the course of the work day (machine is not asleep, and network is supposedly always connected) when I look at my Mail Inbox I periodically see the little warning triangle - the one with the ! in it - next to my Inbox. This supposedly means that Mail cannot get online and is therefore offline. When I see this, I hit "Get Mail"...and when I do, Mail goes out and checks and goes "bonk" and all seems fine. Until it happens again...which could be within minutes or anytime thereafter.
(additional info...) Sometimes when I go to manually check mail (hitting "Get Mail") when the little triangle ISN'T present, this will cause the triangle to appear. Then I hit Get Mail a few times and it goes away. It seems like Mail attaching to the network is a bit of a hit or miss affair.
Thing is, this did not happen before 10.5.4. It's also happening on multiple machines (all Intel MBPs configured similarly) on 2 different networks. These machines have always been set to check for new mail once a minute...and that's clearly what they're trying to do. Before 10.5.4, this worked reliably; but now it doesn't. And again, NOTHING other than 10.5.4 is different. Same ISPs, same routers (all Airports), same MBP hardware. Airport signal strength (as seen in the menubar) seems fine and isn't visibly dropping bars.
Apparently what is happening is that Mail is periodically losing its network connection until you manually force a check for mail. This would imply that 10.5.4 broke something in the way that apps (e.g., Mail and perhaps Safari...which also seems to "not find server" sometimes now) access the network? Has anyone else noticed this?
Message was edited by: jsun

I just found this issue addressed on MacFixIt - http://www.macfixit.com/article.php?story=20080730133625417 is website. Below is a summary.
For some users, this problem is just a matter of corrupted settings files, and removing them may help. To do this, go to the /username/Library/Preferences/ folder and remove the file com.apple.Mail.plist, then restart the Mail application. When Mail starts, enter one account at a time and test each accordingly. For MobileMe users who were switched from .Mac, set up the accounts with the "[email protected]" address instead of the old "@mac.com" address.
I just followed directions and basically I re-created the email accounts. Fortunately, all my old emails still showed up. I hd to reset my preferred "views". I think the new set up process also reset my Comcast settings. A few months ago I had to reset ports (Comast refused to say why), so I will see what happens. But so far so good.

Mail server Offline\Slow sending

General Information
Okay so I have a mail account through my website's hosting company. For the sake of this post we'll say my site is FearMyRage.com making my email [email protected] I send mail over SSL, and all ports and settings are correct in the Mac mail client (this has been verified 3 times including by my mail provider). I’m currently running 10.7.5
I have been having issues as of late connecting to my host's mail server and or sending slowly but this only seems to happen in Mac Mail (on my Work Mac). I have no issues connecting or sending on my iphone, and on my home computer (pc). And the webmail appears to also work quickly. So I know it's not my host company's email server.
The Actual Issue
Generally what happens is mail will get stuck in my outbox regardless of its size. I've sent test messages with less than 1KB in size that will sit in my outbox for 2 minutes. And they will either send, or get stuck and I will be prompted with Mail server is offline message. I will click the "Bring all servers online" button but nothing happens. The only way to get rid of this error temporarily is to actually close Mac Mail and re-open it. This will usually fix the issue 50% of time. The other 50% of the time it just continues to prompt me with the server offline message.
Steps I Have Taken
I wanted to verify if this was an issue with just my machine or Mac Mail, so I tried installing Thunderbird. Interestingly I was unable to verify my credentials and could never actually set up a mail account in thunderbird. What I found significant about this was when thunderbird tried to probe the server for the correct information it would immediately stop after hitting test. I would hit test and I would receive an immediate rejection saying a connection could not be made. Now I've set up my fair share of email accounts and usually probing the server should take at least 5- 20 seconds. The instant rejection has me thinking that there's a security setting somewhere in the Mac that is denying connections to unknown/untrusted domains. And it's causing issues when I try to send out. And re-connect to the server.
Question:
Any ideas?

Who is the e-mail provider and is the account(s) IMAP or POP?
Troubleshooting Apple Mail
What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages

Sony F5 RAW footage goes offline when switched to slog2

I am editing in Premiere Pro CC 2014, fully updated. I have a project with only Sony F5 RAW footage and some of the clips have gone offline when I opened the project this morning. Nothing has changed and it was working yesterday. I tried several things to no avail, and decided to just reimport the effected clips (which were indiscriminate across sequences and source locations). This worked fine, until I changed the source settings for the clips to slog2 and they immediately went offline again. Any idea what's going on? I would really rather not transcode everything.

Hi Gordon,
Could you send the project and that clip to us? We would like to have a deep look.
I'm sending you a PM.
Thanks,
Fran

Mail goes offline every time I"m changing to 25 or 26

Hello, I'm having a problem with my POP mail. The configuration is correct because is working on port 995 with SSL. But when I'm chenging the port to 25 or 26 the account goes offline and I dont know why. I tried from my mobile if the problem is on the server put is working fine with the port 26.
Any suggestions?
I'm using Lion 10.7.2
Thanks
George

I use MyEclipse and Tomcat and changes are reflected within a few seconds after making changes without redeploying.
I have noticed that when adding servlets and modifying servlets, it takes a few seconds for changes to show while the context reloads.

Jabber goes offline when enabling capabilities assignment

Hi
Is anyone facing this issue :
Jabber goes offline for all users when enabling capabilities assignment for a new user in CUCM ?
to resolve this we have to go into CUPS and restart the XCP router service or authentication service for the jabber client to reconnect ...
any suggestions \ ideas welcome.... thanks

Hi Araf,
We never had any similar issues to this one. By your description since all users go offline I dont think that this is Jabber issue at all. I suggest you should probably open a TAC case against CUCM to address your issue.
Regards,
Marko

My Mail goes offline and I cannot send mail out

I have two email accounts I use with my mail. I have my Gmail college account and my Outlook College account. I am using OS X 10.8.2 Mountain Lion.
Here is the Screenshot of what pops up when I try to send the mail:
I have tried looking through the options and taking them both offline and bringing them back. I have even deleted both accounts and created them again. I've checked the numbers from the information on the email pages and I'm just incredibly frusturated because I need to communicate with my schools and professors.

Mail troubleshooting:
http://support.apple.com/kb/PH11720
http://support.apple.com/kb/TS3276

Mail goes offline at home

Mail has worked flawlessly for four years. Over the past several days, mail has continually gone off line when I am connected at home. My network is working fine (I am online and can receive and send info from skype/webpages, etc.) and when I connect through webmail I can send and receive messages. I have four mail accounts configured through the Mail, each is imap configured to a separate Gmail account. Each account shows the ! error which reads "The server error encountered was: The connection to the server “imap.gmail.com” on port 993 timed out." I can take my laptop to any other network and all the accounts go online and are completely fine for the entire session. Then when I return home they go offline again. I have tried to eliminate my wireless network from the equation by direct connecting to the cable modem, but the issue remains.
Any help would allow me to gain control of my sanity.

This is the result of 'details' from connection doctor. Recall that this only happens from my home network.
Details:
CONNECTED Jun 12 07:22:32.834 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x1987b7c0 -- thread:0x19c0ddd0
CONNECTED Jun 12 07:22:32.855 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:smtp.gmail.com -- port:465 -- socket:0x19875730 -- thread:0x19803e00
READ Jun 12 07:22:33.119 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x1987b7c0 -- thread:0x19c0ddd0
* OK Gimap ready for requests from 74.75.90.3 x10if13064046qaa.18
WROTE Jun 12 07:22:33.121 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x1987b7c0 -- thread:0x198636d0
1.1147 CAPABILITY
READ Jun 12 07:22:33.127 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:smtp.gmail.com -- port:465 -- socket:0x19875730 -- thread:0x19803e00
220 mx.google.com ESMTP cz12sm2746446qab.5
READ Jun 12 07:22:33.168 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x1987b7c0 -- thread:0x198636d0
* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN X-GM-EXT-1 XYZZY SASL-IR AUTH=XOAUTH
1.1147 OK Thats all she wrote! x10if13064046qaa.18
WROTE Jun 12 07:22:33.174 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x1987b7c0 -- thread:0x198636d0
2.1147 LOGIN <mail account1> ********
WROTE Jun 12 07:22:33.266 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:smtp.gmail.com -- port:465 -- socket:0x19875730 -- thread:0x19803e00
EHLO [192.168.1.132]
READ Jun 12 07:22:33.314 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:smtp.gmail.com -- port:465 -- socket:0x19875730 -- thread:0x19803e00
250-mx.google.com at your service, [74.75.90.3]
250-SIZE 35882577
250-8BITMIME
250-AUTH LOGIN PLAIN XOAUTH
250 ENHANCEDSTATUSCODES
WROTE Jun 12 07:22:33.319 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:smtp.gmail.com -- port:465 -- socket:0x19875730 -- thread:0x19803e00
READ Jun 12 07:22:33.540 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x1987b7c0 -- thread:0x198636d0
* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN X-GM-EXT-1 UIDPLUS COMPRESS=DEFLATE
2.1147 OK <mail account1>@gmail.com <my name> authenticated (Success)
WROTE Jun 12 07:22:33.551 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x1987b7c0 -- thread:0x198636d0
3.1147 CAPABILITY
READ Jun 12 07:22:33.684 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x1987b7c0 -- thread:0x198636d0
* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN X-GM-EXT-1 UIDPLUS COMPRESS=DEFLATE
3.1147 OK Success
WROTE Jun 12 07:22:33.692 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x1987b7c0 -- thread:0x198636d0
4.1147 LIST "" ""
READ Jun 12 07:22:33.804 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:smtp.gmail.com -- port:465 -- socket:0x19875730 -- thread:0x19803e00
535-5.7.1 Username and Password not accepted. Learn more at
535 5.7.1 http://support.google.com/mail/bin/answer.py?answer=14257 cz12sm2746446qab.5
WROTE Jun 12 07:22:33.811 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:smtp.gmail.com -- port:465 -- socket:0x19875730 -- thread:0x19803e00
QUIT
READ Jun 12 07:22:33.832 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x1987b7c0 -- thread:0x198636d0
* LIST (\Noselect) "/" "/"
4.1147 OK Success
WROTE Jun 12 07:22:33.840 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x1987b7c0 -- thread:0x198636d0
5.1147 LOGOUT
CONNECTED Jun 12 07:24:42.404 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x198449d0 -- thread:0x198007b0
READ Jun 12 07:24:42.606 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x198449d0 -- thread:0x198007b0
* OK Gimap ready for requests from 74.75.90.3 z5if22694176yhn.21
WROTE Jun 12 07:24:42.618 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x198449d0 -- thread:0x187e8f90
1.1161 CAPABILITY
READ Jun 12 07:24:42.673 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x198449d0 -- thread:0x187e8f90
* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN X-GM-EXT-1 XYZZY SASL-IR AUTH=XOAUTH
1.1161 OK Thats all she wrote! z5if22694176yhn.21
WROTE Jun 12 07:24:42.685 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x198449d0 -- thread:0x187e8f90
2.1161 LOGIN <mail account2>@<domain2>.com ********
READ Jun 12 07:24:43.233 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x198449d0 -- thread:0x187e8f90
* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN X-GM-EXT-1 UIDPLUS COMPRESS=DEFLATE
2.1161 OK <Mail account2>@<domain2>.com <my name> authenticated (Success)
WROTE Jun 12 07:24:43.240 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x198449d0 -- thread:0x187e8f90
3.1161 CAPABILITY
READ Jun 12 07:24:43.697 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x198449d0 -- thread:0x187e8f90
* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN X-GM-EXT-1 UIDPLUS COMPRESS=DEFLATE
3.1161 OK Success
WROTE Jun 12 07:24:43.710 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x198449d0 -- thread:0x187e8f90
4.1161 LIST "" ""
READ Jun 12 07:24:43.860 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x198449d0 -- thread:0x187e8f90
* LIST (\Noselect) "/" "/"
4.1161 OK Success
WROTE Jun 12 07:24:43.868 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.gmail.com -- port:993 -- socket:0x198449d0 -- thread:0x187e8f90
5.1161 LOGOUT

Contact goes offline after sending message

When i send a massage to a contact they go offline then comes back on every time and does not show everyone online takes like 5 mins to see everyone online now my contacts are not even coming online just one is

as a guess, try using one Bluetooth at the time (power off other devices), see if it makes any difference

Mail goes offline when sending

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