Mail Going to Junk Folder that is Not Junk

I have mail that is going to my junk folder that is not junk.  When I look at the "thumb" symbol for the mail, the thumb is down, meaning that it doesn't think it is junk either.  Even when I turn my "Enable Junk Mail Filtering" off in Preferences, the mail still goes to junk.  No idea how to fix this.  It seems like a glitch!

Thank you Nubz N. and BobHarris for your feedback on the issue.  I had actually already tried resetting my junk settings in Apple Mail and had no success, and trust me BobHarris, I was not using the Junk key as the delete key.
It turned out that I had to go directly to the email source's website, which in this case was Gmail, and change my junk settings there.  Apple Mail was perceiving the incoming mail as "Not Junk", but because Gmail was viewing it as junk, it was still going to my Apple Mail junk folder.  I'm not sure why Gmail was viewing it as junk, as I had never clicked junk before.  Anyway, after changing the junk settings there at Gmail, the filter has now been working properly again.

Similar Messages

  • Mail going into junk folder that's not junk

    I have tons of emails suddenly going into my junk folder, but they are not even being marked as junk email. These are emails that used to always come in fine. It's happening to all my accounts, so I don't think it's to do with the provider, especially since one is my Mac account. Any idea what's going on?

    Mail>Preferences>Junk Mail
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  • I have mail going to junk folder, that is not marked as junk

    I have been using mac for almost a year and I starte dusing the mail app that comes with the os, I have sevral email accounts on it, some mail that has never been marked as junk is going to the junk folder and when i click on the junk icon it markes it as junk click on it again and unmarks it as junk then i transfer it to inbox but the next email will go to junk, this is happaning with some email from people i dont have in my adress book, and emails from twitter and facebook. is there a way i can mark certain senders as safe? for it to go into the inbox instead of junk?
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    Can't you turn it off completely?
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    booleanman:
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  • I am going crazy changing passwords that do not get recognized by the different services when it is time to use them, until I am asked to change the password again, until the next time I need to use it and it does not get recognized again. Is there any fi

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  • Can't upload file to Sharepoint "The URL is invalid. It may refer to a nonexistent file or folder, or refer to a valid file or folder that is not in the current Web.

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     Logging Correlation Data       xmnv Medium   Site=/ 88fb3615-c87c-4a7c-8e83-d63a551a9b8f
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     Database                       d0d6 High     System.Data.SqlClient.SqlException: Invalid column name 'Extension'.    
    at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)     at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)     at System.Data.SqlClient.TdsParser.Run(RunBehavior
    runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)     at System.Data.SqlClient.SqlDataReader.HasMoreResults()     at System.Data.SqlClient.SqlDataReader.NextResult()    
    at Microsoft.SharePoint.SPSqlClient.ExecuteQueryInternal(Boolean retryfordeadlock)     at Microsoft.SharePoint.SPSqlClient.ExecuteQuery(Boolean retryfordeadlock) 88fb3615-c87c-4a7c-8e83-d63a551a9b8f
    09/16/2014 10:41:45.01  w3wp.exe (0x208C)                        0x1814 SharePoint Foundation        
     General                        8kh7 High     The URL 'Jigs and Fixtures/Jigs and Fixtures/Assembly/30 Assembly-General/J30XXA50-00.asm'
    is invalid.  It may refer to a nonexistent file or folder, or refer to a valid file or folder that is not in the current Web. 88fb3615-c87c-4a7c-8e83-d63a551a9b8f
    09/16/2014 10:41:45.01  w3wp.exe (0x208C)                        0x1814 SharePoint Foundation        
     General                        9mpn High     File exception: Microsoft.SharePoint.SPException: The URL 'Jigs and
    Fixtures/Jigs and Fixtures/Assembly/30 Assembly-General/J30XXA50-00.asm' is invalid.  It may refer to a nonexistent file or folder, or refer to a valid file or folder that is not in the current Web. ---> System.Runtime.InteropServices.COMException
    (0x81020030): The URL 'Jigs and Fixtures/Jigs and Fixtures/Assembly/30 Assembly-General/J30XXA50-00.asm' is invalid.  It may refer to a nonexistent file or folder, or refer to a valid file or folder that is not in the current Web.    
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    09/16/2014 10:41:45.01* w3wp.exe (0x208C)                        0x1814 SharePoint Foundation        
     General                        9mpn High     ...ArrayWriter pUniqueFieldCallback)     at Microsoft.SharePoint.Library.SPRequest.CheckInFile(String
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    09/16/2014 10:41:45.01* w3wp.exe (0x208C)                        0x1814 SharePoint Foundation        
     General                        9mpn High     ...IsMigrate, SPUser modifiedBy) 88fb3615-c87c-4a7c-8e83-d63a551a9b8f
    09/16/2014 10:41:45.01  w3wp.exe (0x208C)                        0x1814 SharePoint Foundation        
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    09/16/2014 10:41:45.03  w3wp.exe (0x208C)                        0x1814 SharePoint Foundation        
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