Mail hangs trying to retrieve messages
I'm baffled by a recent problem.
When retrieving messages (from my gmail account) all I get is the spinning icon - not the beach ball, the little grey circle thing. It just spins, and will do so forever. I then have to 'force quit' Mail in order to close the program.
I have no trouble accessing new mail through the gmail webmail site, neither do I have any other connection problems. I ran Connection Doctor and it reported everything was fine.
Sending mail seems to be working fine - it's just receiving that's the problem.
Since reading a few other posts I have run the 'Rebuild Mailboxes', and repaired permissions. Neither of these did anything helpful.
Any help will be most appreciated...
thanks
Mac Book Mac OS X (10.4.8) 2GHz Intel Core Duo, 1 GB RAM
Thanks to the discussion in the post 2 minutes earlier my problem is resolved - moved the MessageRules.plist and MessageRules.plist.backup to the Desktop and everything seemed to work.
Too bad it didn't solve the earlier posters problem
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Mail hangs when receiving new messages on .Mac
I'm using the latest mail and Tiger, but have had this issue for a few point updates.
I have a .Mac e-mail account, and can send messages with no problem. When Mail tries to receive a new, unread message, however, it hangs - the Activity window reads "Fetching New Mail" and even shows the subject header, but goes no farther. If I try to do anything else after this, such as changing folders or sending mail, everything hangs. Mail won't quit, either, so I have to force quit.
I've tried deleting the .plist file, moving the Mail folder, moving the Envelope Index. I have no third-party extras installed.
Help?
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Mail hanging and seldom retrieving mail, Mail hanging and seldom retrieving mail
When I have Mail running (5.1) all that happens is the circular progress thingy is trying to retrieve Mail constantly when I opened up the the Inbox triangle it is the iCloud mail sync progress circle thats because Mail is set to sync. Is that OK and good for the system or is it best to be switched off?
When I have Mail running (5.1) all that happens is the circular progress thingy is trying to retrieve Mail constantly when I opened up the the Inbox triangle it is the iCloud mail sync progress circle thats because Mail is set to sync. Is that OK and good for the system or is it best to be switched off?
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Mail opens, tries to compact messages, then quits.
Howdy,
One other thing of note is that I'm down to approx 3.6 gig of disk space.
I have gone to home/library/Mail/[email protected] and moved the file INBOX.mbox to the desktop (and put it in a folder labeled "Old INBOX"), and then deleted the file MessageUidsAlreadyDownloaded.
Next I restarted Mail. It downloaded 50 messages (showing them in the inbox window) while the little spinner spins and the little message window shows "Reading table of contents"; then "compacting message 554 of 558;" at which point it quits and says that I got a compacting error and that the disk may be full.
Now it worked fine when it had less than 3 gig free. What gives?
Also, I know that I have one folder with a lot of pictures in it. Two problems:
I have no earthly idea where to find the attachements (the Pics) so that I can delete them; and my finder does not help.
I tried to find folders based on size (I really only use this for email, web surfing, and itunes. For that reason, I believe that whatever has eaten the 30 odd gig of disk space must have some relation to one of those apps. So, I searched for Kind=folder and Size is greater than 1000000 kb. I got a bunch of folders alright, but nothing bigger than 500 MB, and none of those sorted by size.
I give up, what gives here? Any suggestions? Many thanks in advance,
Bart Chambers(and put it in a folder labeled "Old INBOX")
Where did you put this "Old INBOX" named folder - in
the Earthlink account named folder? If so, there is
no reason to do so. When moving a .mbox file from
within a POP account named folder (with the Mail.app
quit before doing so), a new .mbox file is created
automatically by Mail within the account named folder
when the function is used by the account - in this
case, a new INBOX.mbox file.
I put it on the desktop, in the (probably futile) expectation that at some point I might be able to reclaim the 800 some-odd messages that were there when the fan got all brown and stinky. I was aware (from reading an older thread on this forum) that a new INBOX.mbox file would be created at the time I started MAIL again.
Next I restarted Mail. It downloaded 50 messages
(showing them
in the inbox window) while the little spinner spins
and the little
message window shows "Reading table of contents";
then
"compacting message 554 of 558;" at which point it
quits and says
that I got a compacting error and that the disk may
be full.
This is obviously not occurring with the new
INBOX.mbox created automatically by Mail within the
account named folder since there aren't 558 messages
available within this mailbox.
Yep, I mentioned that because it indicates to me that something is not entirely kosher. I have no clue why MAIL thinks that there are 558 messages, or that it is compacting #554.
OK, I have a clue, but that's all. I think that those numbers are stored somewhere in some kind of mox-nix scratch file that should have been cleaned out, but for some reason, did not get cleaned out. How could I flush this?
The only way to remove message attachments with all
Mail.app versions prior to Tiger Mail is from within
the Mail.app and accessing the messages with
attachments.
Well, that sure is a bit inconvenient, since Mail seems bound and determined to say hello, and immediately Goodbye without even asking, however insincerely, about my mum's health.
What is the overall size of the Mail folder at Home >
Library > Mail?
If the finder can be believed (the "get info" function anyway), it's 263.4 MB.
The Mail.app alone requires the same amount of free
hard drive space as the overall size of the Mail
folder for general housekeeping duties during use.
Well, that would explain why it continued to work up until space got down to 2 gb, but it would also seem that it ought to work now with 3.3 gb available.
Depending on your hard drive capacity, I would focus
on freeing up more hard drive space.
I would have thought (actually, I did think) that this would be a dandy idea myself. That's why I mentioned my problems using Find (folders =/> 1000000 kb). Even my iTunes folder (home/Music/iTunes/) is only 12.51 gb.
Oh, wait, does iTunes reserve enough (disk) space to equal the actual space consumed?
If push comes to shove, I suppose I could burn a bunch of music CDs and dump the music from iTunes, but that would not be my prefered outcome.
Check this link for information regarding a lack of
adequate free hard drive space with OS X.
http://www.thexlab.com/faqs/lackofram.html
And this link for suggestions to free up hard drive
space.
http://www.thexlab.com/faqs/freeingspace.html
I shall do that now, thank you very much for your time and courtesy, I sincerely appreciate the help.
Bart Chambers
iBook 1.07 ghz PPC G4, 768 MB DDR Mac OS X (10.3.9) -
Mail hangs when click on message in draft folder
Mail is working ok. However I have a message sitting in my draft folder that when I click on it, it causes Mail to hang completely. I would love to delete it from the folder but I can't even get near it without hanging.
Any clues on how to get rid of this troublesome message and problem?please ignore this question as I have fixed it.
sorry guys -
Mail hangs trying to send attachments
Hello,
Intel imac.
Everytime I try and send a message with an attachment it hangs. Normal messages get through ok.
THis applies to a yahoo mail account and a .mac account.
The activity view hangs at a a particular percentgage - often 100% but sometimes 56% and several minutes later I get a messsage telling me to try another server. When I do that that also times out and tells me message cannot be sent at this time.
I've fixed permissions and verified disk
HELP!
mSo I have run the app troubleshooter and found no problems. The Mail App is fully updated, the firewall has no effect on the issue and I am not using a VPN. I have noticed that using my Outlook account (the default account when using a Microsoft
Live ID to login to Windows) the problem does not occur. It only happens to the Gmail account that I add. This would be a doable solution if the emails I send from the outlook account did not have a strange sender tag. Whenever I send
emails from the Outlook account the emails sender tag is outlook_[bunch of HEX]@outlook.com on behalf of Jack Trobaugh. weird.
Any suggestions?
Remember to select 'Mark as Answer' for any reply that provided a solution -
Mail Hangs Up at "Getting Messages" and "Searching for Sender's Image"
When I open mail and view a message, the Activity Viewer window continues to show the "Getting message '<name of message>'" activity next to a frozen striped bar. If I click on another message to view it, I get another activity line in the window "Getting message <etc.>," but this time with a moving striped bar. Below that there's a "Searching for sender's image" activity line and moving striped bar. This is accompanied by a spinning cog next to "loading message" in the Mail viewer window. At this point Mail is stuck. This is a brand new problem as of this morning. I've used mail successfully for quite a while now. Does this sound like an issue with the program, with my mail provider, with a particular email, or something else? Also, I can access email as normal through my ISP's webmail portal.
The console.log displays a list of errors such as the following:
Aug 22 09:07:09 mdimportserver[240]: -[FileProcessor importMetadataFromFileAtPath:] Got exception * -[NSCFString objectAtIndex:]: selector not recognized [self = 0x38c8d0] for path '/Users/Will/Library/Mail/POP-{my email address}/INBOX.mbox/Messages/90942.emlx'
It seems to be processing each message in my inbox in order starting from about 3pm yesterday. I assume that it was doing the same when I first posted yesterday morning.
I have run disk utility and find nothing wrong with my system or hard drive.
Thanks. -
Since updating to Lion, Mail hangs for ever while trying to retrieve messages. I have my iPhone connected to my iMac all the time whilst I am in my study, and I can hear the alert telling me when new mail arrives on my phone but when I go to Mail it won't retrieve new messages until I Quit and relaunch it. (Just the latest in a long line of issues I've had since updating to Lion...)
with regard to my question:
Mail hangs on start and I have to force quit to get out of it. The question was answered from another person running 10.4 Here was the response:
will this work for 10.3.9
The Mail.app preference file may have some corruption.
With the Mail.app quit and using the Finder, go to Home > Library > Mail. Copy the Mail folder and place the copy on the Desktop for backup purposes.
Using the Finder, go to Home > Library > Preferences > com.apple.mail.plist. Move the com.apple.mail.plist file to the Desktop.
Note: When moving the com.apple.mail.plist file out of the Preferences folder will require re-entering all email account information when re-launching Mail.
The only exception will be a .Mac account which should be re-entered automatically.
Launch Mail and deline any prompt to import mailboxes. As required, after re-entering all email account information the Mail.app should rediscover the existing account named folder(s) and mailboxes at Home > Library > Mail.
If this is successful and after confirming all mailboxes were successfully rediscovered, you can delete the copy of the Mail folder and old com.apple.mail.plist file from the Desktop. -
Mail crashes when trying to open Message viewer
I just migrated everything over to a brand new macbook air (13-inch) from a macbook pro (late 2010) that was running os x 10.6. Everything seems to work great except Mail will not work -- it initialized fine, retrieved messages etc but when I try to open the message viewer window, it crashes.
I've tried all the quick fixes floating around the web (removing folders from Library/Cache, Library/Containers, Library/Preferences etc), I have reinstalled the OS, and I have tried to remove Library/Mail completely and set up the accounts from scratch. None of this worked.
Any help is greatly appreciated!
Below is the stack trace:
Process: Mail [620]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 6.6 (1510)
Build Info: Mail-1510000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [251]
User ID: 501
Date/Time: 2013-09-26 12:26:36.323 +0200
OS Version: Mac OS X 10.8.5 (12F37)
Report Version: 10
Interval Since Last Report: 2187 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 569 sec
Per-App Crashes Since Last Report: 11
Anonymous UUID: 9BB34752-44CB-DF97-CCF8-A56ED51DF41C
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSSet initWithArray:range:copyItems:]: array argument is not an NSArray'
Performing @selector(showViewerWindow:) from sender NSMenuItem 0x7fcd3ab17fa0
abort() called
terminate called throwing an exception
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff889ddb06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8e41a3f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff889bc454 -[NSSet initWithArray:range:copyItems:] + 212
3 Message 0x00007fff89dd148c -[SmartMailboxUnreadCountManager smartMailbox:didInitializeWithDictionaryRepresentation:] + 98
4 Message 0x00007fff89dd0cac -[MailboxUid initWithDictionaryRepresentation:] + 1289
5 Mail 0x000000010d41422b Mail + 33323
6 Mail 0x000000010d413cbf Mail + 31935
7 Mail 0x000000010d413990 Mail + 31120
8 Mail 0x000000010d416c7f Mail + 44159
9 Mail 0x000000010d416133 Mail + 41267
10 Mail 0x000000010d5afd73 Mail + 1719667
11 libdispatch.dylib 0x00007fff8e9140b6 _dispatch_client_callout + 8
12 libdispatch.dylib 0x00007fff8e914041 dispatch_once_f + 50
13 Mail 0x000000010d415fe8 Mail + 40936
14 Mail 0x000000010d415ea6 Mail + 40614
15 CoreFoundation 0x00007fff889d58e9 -[NSSet makeObjectsPerformSelector:] + 201
16 AppKit 0x00007fff88dbb136 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1168
17 AppKit 0x00007fff88d9a11d loadNib + 317
18 AppKit 0x00007fff88d99649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
19 AppKit 0x00007fff88fd6653 -[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 150
20 CoreMessage 0x00007fff9187a3d6 -[NSBundle(MessageFrameworkAdditions) loadNibNamed:owner:] + 95
21 Mail 0x000000010d415002 Mail + 36866
22 Mail 0x000000010d414ecc Mail + 36556
23 Mail 0x000000010d58d8ac Mail + 1579180
24 AppKit 0x00007fff88eea959 -[NSApplication sendAction:to:from:] + 342
25 AppKit 0x00007fff8902036c -[NSMenuItem _corePerformAction] + 406
26 AppKit 0x00007fff8902005a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 133
27 AppKit 0x00007fff88d0d20f -[NSMenu _internalPerformActionForItemAtIndex:] + 36
28 AppKit 0x00007fff88d0d097 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 135
29 AppKit 0x00007fff89019165 NSSLMMenuEventHandler + 342
30 HIToolbox 0x00007fff87029d1a _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1206
31 HIToolbox 0x00007fff870291e9 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 410
32 HIToolbox 0x00007fff8703efc9 SendEventToEventTarget + 40
33 HIToolbox 0x00007fff87075ca9 _ZL18SendHICommandEventjPK9HICommandjjhPKvP20OpaqueEventTargetRefS5_PP14OpaqueE ventRef + 443
34 HIToolbox 0x00007fff8701aa21 SendMenuCommandWithContextAndModifiers + 59
35 HIToolbox 0x00007fff8701a9d3 SendMenuItemSelectedEvent + 254
36 HIToolbox 0x00007fff8701a85f _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 94
37 HIToolbox 0x00007fff86ff68bb _ZL14MenuSelectCoreP8MenuData5PointdjPP13OpaqueMenuRefPt + 605
38 HIToolbox 0x00007fff86ff5ec8 _HandleMenuSelection2 + 565
39 AppKit 0x00007fff88ed88c6 _NSHandleCarbonMenuEvent + 245
40 AppKit 0x00007fff88dfaa9f _DPSNextEvent + 2073
41 AppKit 0x00007fff88df9df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
42 AppKit 0x00007fff88df11a3 -[NSApplication run] + 517
43 AppKit 0x00007fff88d95bd6 NSApplicationMain + 869
44 libdyld.dylib 0x00007fff90f297e1 start + 0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8a59c212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff87c82b24 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff87cc6f61 abort + 143
3 libc++abi.dylib 0x00007fff911629eb abort_message + 257
4 libc++abi.dylib 0x00007fff9116039a default_terminate() + 28
5 libobjc.A.dylib 0x00007fff8e41a873 _objc_terminate() + 91
6 libc++.1.dylib 0x00007fff8ccdc8fe std::terminate() + 20
7 libobjc.A.dylib 0x00007fff8e41a5de objc_terminate + 9
8 libdispatch.dylib 0x00007fff8e9140ca _dispatch_client_callout + 28
9 libdispatch.dylib 0x00007fff8e914041 dispatch_once_f + 50
10 com.apple.mail 0x000000010d415fe8 0x10d40c000 + 40936
11 com.apple.mail 0x000000010d415ea6 0x10d40c000 + 40614
12 com.apple.CoreFoundation 0x00007fff889d58e9 -[NSSet makeObjectsPerformSelector:] + 201
13 com.apple.AppKit 0x00007fff88dbb136 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1168
14 com.apple.AppKit 0x00007fff88d9a11d loadNib + 317
15 com.apple.AppKit 0x00007fff88d99649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
16 com.apple.AppKit 0x00007fff88fd6653 -[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 150
17 com.apple.CoreMessage 0x00007fff9187a3d6 -[NSBundle(MessageFrameworkAdditions) loadNibNamed:owner:] + 95
18 com.apple.mail 0x000000010d415002 0x10d40c000 + 36866
19 com.apple.mail 0x000000010d414ecc 0x10d40c000 + 36556
20 com.apple.mail 0x000000010d58d8ac 0x10d40c000 + 1579180
21 com.apple.AppKit 0x00007fff88eea959 -[NSApplication sendAction:to:from:] + 342
22 com.apple.AppKit 0x00007fff8902036c -[NSMenuItem _corePerformAction] + 406
23 com.apple.AppKit 0x00007fff8902005a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 133
24 com.apple.AppKit 0x00007fff88d0d20f -[NSMenu _internalPerformActionForItemAtIndex:] + 36
25 com.apple.AppKit 0x00007fff88d0d097 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 135
26 com.apple.AppKit 0x00007fff89019165 NSSLMMenuEventHandler + 342
27 com.apple.HIToolbox 0x00007fff87029d1a DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1206
28 com.apple.HIToolbox 0x00007fff870291e9 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 410
29 com.apple.HIToolbox 0x00007fff8703efc9 SendEventToEventTarget + 40
30 com.apple.HIToolbox 0x00007fff87075ca9 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 443
31 com.apple.HIToolbox 0x00007fff8701aa21 SendMenuCommandWithContextAndModifiers + 59
32 com.apple.HIToolbox 0x00007fff8701a9d3 SendMenuItemSelectedEvent + 254
33 com.apple.HIToolbox 0x00007fff8701a85f FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 94
34 com.apple.HIToolbox 0x00007fff86ff68bb MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 605
35 com.apple.HIToolbox 0x00007fff86ff5ec8 _HandleMenuSelection2 + 565
36 com.apple.AppKit 0x00007fff88ed88c6 _NSHandleCarbonMenuEvent + 245
37 com.apple.AppKit 0x00007fff88dfaa9f _DPSNextEvent + 2073
38 com.apple.AppKit 0x00007fff88df9df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
39 com.apple.AppKit 0x00007fff88df11a3 -[NSApplication run] + 517
40 com.apple.AppKit 0x00007fff88d95bd6 NSApplicationMain + 869
41 libdyld.dylib 0x00007fff90f297e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a59cd16 kevent + 10
1 libdispatch.dylib 0x00007fff8e916dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8e9169ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8a59c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87c83f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87c83ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87c6e191 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8a59c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87c83f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87c83ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87c6e191 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8a59c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87c83f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87c83ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87c6e191 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8a59c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87c83f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87c83ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87c6e191 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8a59c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87c83f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87c83ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87c6e191 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8a59c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87c83f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87c83ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87c6e191 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8a59c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87c83f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87c83ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87c6e191 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8a59c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87c83f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87c83ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87c6e191 start_wqthread + 13Triple-click anywhere in the line below on this page to select it:
~/Library/Mail/V2/MailData
Right-click or control-click the highlighted line and select
Services ▹ Open
from the contextual menu.* A folder window should open. From that folder, move the following files to the Desktop:
SmartMailboxesLocalProperties.plist
SyncedSmartMailboxes.plist
Test. If Mail now works, delete the files you moved and recreate your smart mailboxes, if necessary. Otherwise put the files back where they were, overwriting any that may have created in their place.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. -
Mail won't retrieve messages from my primary Comcast account
Apple Mail, Version 2.1 (752/752.2), downloads emails from my yahoo.com and gmail.com accounts, but it has suddenly stopped downloading emails from my primary Comcast account to my G5 iMac. I get no error messages.
Trying to retrieve email in Apple Mail can sometimes cause the Comcast email server to classify all unread messages as read. If Mail is set to "remove copy from server right away after retrieving a message," then all of my new messages are deleted from the Comcast server before I ever see them, even though they have not been retrieved.
Curiously, the only emails that Mail can access from my primary Comcast account are those that have been automatically forwarded from my secondary Comcast accounts. (Just out of curiosity, I tried manually forwarding a message from my primary account to my primary account; it could not be retrieved by Mail.)
My wife and daughter, on the same hard-wired ethernet LAN, have no problem accessing their primary Comcast email accounts with Mail on their Macs (MacBook and G4 iMac). Our settings for Comcast accounts seem to be identical on all three computers.
Perhaps coincidentally, I also have Comcast Digital Voice VoIP telephone service, and this email problem started while Comcast was troubleshooting problems with my voicemail. I use separate cable modems for phone (Arris TM402P) and Internet (Motorola SB5100).
I've tried: 1) rebuilding all of the mailboxes in my Mail Inbox; 2) deleting all of my emails on the Comcast server and emptying the trash; 3) setting the outgoing SMTP mail server on all of my email accounts to Comcast; 4) repairing permissions and running maintenance scripts; 5) shutting down the computer overnight; 6) Comcast support -- they try, but then give up and say that they don't support Apple Mail.
I'd appreciate any assistance.
iMac G5 1.9GHz Mac OS X (10.4.7) 1 GB RAMThis problem was apparently caused by one of two things: 1) trying to use Mail with an AIM.com IMAP account; or 2) corruption somewhere in my Rules and Mailboxes.
I had to rebuild my POP accounts from the ground up. First, I backed up Mail preferences and messages. After quitting Mail and deleting the preference file com.apple.mail.plist and the Mail folder from Users/Home/Library, I launched Mail and created new accounts and new rules.
Prior to this issue, I had been using Apple Mail for three years to retrieve POP mail from Comcast and other accounts. This was my first experience with IMAP.
iMac G5 1.9GHz Mac OS X (10.4.7) -
Mail hang during large message download
I've noticed several times when I get emails that either exceed the auto download size threshold, or have large attachments on them that Mail will 'hang' during the download. I can exit out of the message but it's still spinning away and won't get any more email from the server.
I'm using a Pop email account. The only fix I've found is to "magic power cycle" the mail app using the sleep button / home key hold down. Once mail starts after this the message will fully download. It's been happening for a while, but I wanted to be sure it wasn't a fluke.
Anyone else run across this & find an easier workaround?
Thanks,
DaveI have been having no end of problems with email since upgrading to 10.5 about a month ago.
Generally, after some time, various activities hang around in the Activity window (such as "evaluating message n of m") and prevent normal email updates and quitting. Neither Apple support nor the local Apple Genius were able to assist. Even reinstalling the OS (10.5.2, 10.5.3, or 10.5.4) and rebuilding the user account manually did not work. I tried running "Sample Process" in Activity Monitor on Mail.app and noticed a lot of "semaphorewait_signaltrap"s that seemed to be related to AddressBook. This led me to the following process which has (at least for now) fixed my problem:
1. Quit (or Force Quit) Mail.
2. In Address Book, use File>Export>Address Book Archive... to dump the contents of the address book.
3. Quit Address Book
4. Rename your ~/Library/Application Support/Address Book folder to something else (in case you want to restore it later)
5. Start Address Book
6. Use File>Import>Address Book Archive... to restore the contents of the address book
It may be voodoo, but it worked for me. -
Mail hangs endlessly at last few messages
Suddenly, and for some unknown reason (I can tell by looking at activity viewer), Mail gets to about the last 2 to 12 messages, depending on what I've changed in the mail folder (more below), and then just hangs and spins endlessly. No error message, no beachball, just the little circular motion next to the inbox in Mail.
I have to force quit and I cannot get the last few email messages for love nor money.
What I know:
1. It works fine on my other computer at home.
2. I set up another user account with the same email, and that worked fine. But of course I did not have all the rules, multiple submailboxes, etc. And only had the most recent 250 or so emails. But they all downloaded.
3. I deleted the most recent emails on the server using plesk (after forwarding to another email address I have). Mail still thinks they are there--again I can tell by looking at activity monitor. The mail that it is hanging on is no longer there on the server. Though it was earlier. It is trying to download a phantom email memory.
4. I have tried deleting messageUIDsAlreadyDownloaded2, and all this does is cause duplicate messages to pile up in my email. I still get a hang at a particular point.
5. I have repaired both the disc and permissions. Twice.
6. I stuck the whole POP-xxxx folder on the desktop. A new one was rebuilt. It did not help.
7. I removed the envelope index. Mail proceeded to reimport 16,000 or so emails, and it still did not help.
8. I used the rebuild command on the inbox. It did not help.
9. I deleted a few emails here and there, thinking I might be at some kind of upper storage limit for Macintosh Mail. That did not help.
I am out of ideas... Help please...
TIA,
-DanI find it hard to believe that Mail would keep trying to download messages that are no longer on the server...
What does Mail show in Activity Viewer when this happens?
Try disabling the junk filter in Mail > Preferences > Junk Mail and see whether that makes a difference.
Do you have any Mail plug-ins or system utilities that could interfere with Mail? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/StartupItems/
/Library/LaunchDaemons/
/Library/LaunchAgents/
/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/LaunchAgents/
~/Library/InputManagers/
~/Library/Mail/Bundles/
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there. -
Trying to upload some photos to an e-mail an I get a message that says "The iPhoto Library is locked, on a locked disk, or you do not have permission to make changes to it." To where do I navigate to unlock this so I can have access to my photo library?
Couple of things to try:
Restart your mac and try launch iPhoto again.
If that fails:
Go to your Pictures Folder and find the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.
Look there for a file called ‘iPhoto’Lock.data or similar. Drag it to the Desktop. Make no other changes. Start iPhoto. Does that help?
If not: Where is your iPhoto Library stored? If it's on an External Disk, what format is that? -
Is there a way to open a zip file received via email on the iPad? I tried and a message popped up saying mail cannot open the attachment.
You need a third party app. Take a look at some of these on this Google page.
Open zip files on iPad -
BACKGROUND
I only have 60GB of space on my MacBook Air. Currently, three long-standing IMAP accounts are taking up over 7GB of it!
I have seen several related discussions about this kind of problem, but they all seem to have been solved or glossed over with setting up the IMAP interaction so that messages are deleted from the server in addition to the device or with a "Mailbox > Use This Mailbox For" fix that doesn't work for me. I like being able to save all of my email history on servers (I'm often surprised by how many years back I have to search to find a piece of information I need), but I can no longer stand losing so much of my very limited local space to really old mail.
PROBLEM
I'll refer to just one of the relevant accounts as "Gmail," since that's in parentheses when seen in these screenshots. These are its current Mailbox Behaviors settings:
Under my Gmail Inbox in Mail, I have deleted every message from before 2013. The mail from 2013 is all that I want stored on my MacBook Air.
Ultimately, I think this has something to do with the Archive (seen in the sidebar above, as well). Even when I've deleted everything from before 2013 in my Inbox, AND emptied the entire contents of Trash manually, the Archive still contains all of the mail from the server (yes, this account was started in 2011, but I have others that go back much further).
The cherry on top is that when I delete the same messages from the Archive as I've deleted from the Inbox, Mail immediately begins re-downloading all of those messages. Last time I tried this my laptop had to download 23000 messages, but here's a screenshot of proof with a smaller sample:
In case my Gmail server settings are useful to consider, here they are:
Final Notes
• There's a lot that I don't know about exactly how IMAP communication occurs between a device and a server. For my sake and the sake of anyone else who needs this kind of help, please clarify terms like "flags" and "archive" (since Gmail and Mail both use the term and I don't know think they mean exactly the same thing) if/when you use them.
• If anyone does think that there's some sort of "Mailbox > Use This Mailbox For" solution to this, you should know that no matter what I have selected in Mail's sidebar (at no matter what level of indentation), the options available under that menu item are always grayed-out.
• I want to keep using Mail. There's a lot that I like about it and I don't want to switch to Thunderbird or something else (remember, I need to save as much local space as I can).
• I just upgraded to 10.9.0 Mavericks, but this problem has existed for me and behaved essentially just like this as long as I can remember. In fact, I think I recall the problem still existing before there was an Archive in the sidebar at all.UPDATE
I still have the problem, but when I checked on this post to see if anyone had commented and I simply hadn't received an e-mail, I noticed that all but the last of the images I included have stopped displaying (I had friends check, too). Most of them were just visual examples of what I was explaining in hopes of giving context and all available info that I may not have personally viewed as relevant, but the first one, about my account's Mailbox Behaviors settings sure is important. These are the settings I have:
• Store draft messages on the server — Check
• Store sent messages on the server — Check
• Delete sent messages — One month old
• Store junk messages on the server — Check
• Delete junk messages — One week old
• Move deleted messages to the Trash mailbox — Grayed-out and Check
• Store deleted messages on the server — Grayed-out and Check
• Permanently erase deleted messages when — Quitting Mail
I hope this helps. Please comment if I'm leaving out any other important information.
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