Mail hangs when receiving new messages on .Mac

I'm using the latest mail and Tiger, but have had this issue for a few point updates.
I have a .Mac e-mail account, and can send messages with no problem. When Mail tries to receive a new, unread message, however, it hangs - the Activity window reads "Fetching New Mail" and even shows the subject header, but goes no farther. If I try to do anything else after this, such as changing folders or sending mail, everything hangs. Mail won't quit, either, so I have to force quit.
I've tried deleting the .plist file, moving the Mail folder, moving the Envelope Index. I have no third-party extras installed.
Help?
PowerBook G4 12" DVI Mac OS X (10.4.4)

I have exactly the same problem. I have two laptops, one running OS 10.6.2 and the other a G4 Powerbook running !0.5.8. On the Snow Leopard machine the iMap accounts (x4) are working fine, but hotmail mail and one Pop3 account both behave the same way - hanging indefinitely exactly half way through completion of the download of a couple of dozen emails, with download speed dropping to 0k. It has not been possible to download anything from either account now since November 6th. I have to check the mail on these two accounts via a web interface. The only solutions I have heard so far seem quite hit and miss. I am not particularly keen to do anything so radical as back up, reformat the hard drive, and re-instal the System / buy a new computer, or any of those other drastic fix-all-solutions sometims proposed when people cannot guess what is wrong. An informed work around would be very much appreciated.

Similar Messages

Mail hangs when receiving messages

This past week, without any recent software/hardware changes or updates, Mail started hanging while new messages were coming in. I have three accounts set up-- two MobileMe which seem to not be the problem-- and one POP mail account with MSN. At first I thought the problem was a firewall issue because it happened on my laptop at work. However, when I bring the laptop (MBP) home and run it off Airport WiFi there, the problem persists, even though my home MacPro, set up the same way, works fine. Now, the only way to get out of Mail on my MBP is to force-quit. I've tried repairing permissions, replacing plists, deleting and re-creating mail accounts-- even transferring the working plist from my MacPro to my MBP. Regardless, incoming messages hang at "Incoming Message 16 of XX" with the kb/sec eventually slowing to 0.0 in the Mail Activity window. Anyone with a similar problem or luck with a fix? I'm running latest Mail and Snow Leopard versions.

I have exactly the same problem. I have two laptops, one running OS 10.6.2 and the other a G4 Powerbook running !0.5.8. On the Snow Leopard machine the iMap accounts (x4) are working fine, but hotmail mail and one Pop3 account both behave the same way - hanging indefinitely exactly half way through completion of the download of a couple of dozen emails, with download speed dropping to 0k. It has not been possible to download anything from either account now since November 6th. I have to check the mail on these two accounts via a web interface. The only solutions I have heard so far seem quite hit and miss. I am not particularly keen to do anything so radical as back up, reformat the hard drive, and re-instal the System / buy a new computer, or any of those other drastic fix-all-solutions sometims proposed when people cannot guess what is wrong. An informed work around would be very much appreciated.

Mac Mail won't receive new messages

I have three devices, an iMac; an iPhone and an iPad. I also use iCloud (but I hate...or don't want to have to go to the web and login to iCloud there to read my mail...otherwise, what's the point of having Mail on all of your devices, right?!?).
There are so many discrepancies between the three devices synching my Mail. I have emails I read on my iPad and then deleted some. They show as deleted/read on my iPhone, but they still show as unread on my iMac. Additionally I noticed that my iMac hasn't received any new mail (including the mail I can see on my iPhone)...for an hour! I've clicked the "send/receive" mail button a dozen times, but nothing...I can't find a place in Preferences that should correct this. (And yes, my internet connection is working...)
Any help is appreciated. Thanks.

Thanks, Ernie... I didn't realize we could control click in the inbox. It just showed me how much space I had used up in each folder.
On a whim, I deleted the account, ran a disk utility, then rebooted. Then I re-added the account, and so far, it SEEMS to be working alright... Got my new email, am able to send out--it seems to be working now.
Thanks!

Mail hangs when click on message in draft folder

Mail is working ok. However I have a message sitting in my draft folder that when I click on it, it causes Mail to hang completely. I would love to delete it from the folder but I can't even get near it without hanging.
Any clues on how to get rid of this troublesome message and problem?

please ignore this question as I have fixed it.
sorry guys

Iphone receiving read messages from mac mail

My iphone used to only receive unread emails as long as entourage on my mac wasnt open. Now i have moved to mac mail and my phone is receiving read messages from mac mail. Is there a setting im missing that will make my phone only receive new messages?
I still want my mac mail to receive these same emails later as it used to work.

You would still receive read e-mails in the inbox on your iPhone (and vice-versa) if you used IMAP but they would show as having been read and not as new. IMAP keeps all mail clients synchronised. The only alternative would be to use POP to download to your phone and IMAP to download to your laptop and create another folder on your computer and move mail over to it when read. By default, POP only downloads from the inbox so your phone would not download it again. IMAP would leave a copy in the folder you have created on the server in case you have problems with your laptop. If you delete read e-mails on your laptop, you can set it to remove them from the server after a fixed time and they would remain there until then but your phone would not download them again.

Can't receive new messages using "Mail"

My MacBook Pro's "Mail" stopped receiving new messages!? It appears to be continuously trying to receive messages but nothing comes through. Messages sent to my ".me" account appears on my ipad and ipod but not in my "Mail" Software on my MacBook! All my settings appear to be correct (although i'm no expert). I've tried using "Connection Doctor" and the "Mobile Me" account has a message in the "Details" that says: "Logging into account..." but it never connects! Conversely, the "smtp.me.com..." accounts has a message saying: "Connection and login to server succeeded".
In addition, I should mention that I can send messages (i.e. they get sent) but the "blue bar" in the "MAIL ACTIVITY" window always stops halfway and never moves again. The message sent also never appears in the "SENT" folder even though i have specified that it should in "Preferences".
Finally... I cannot quit "Mail" without using "Force Quit".
What is wrong? How can I fix it?

Thanks Ernie for attempting to help... the port is set on "993"; the "use SSL" is checked. The "Authentication" is set to "Password". However, I did not know I needed a "password"!? I never used one before when i checked mail!? Anyway, if I need a password to check my mail, how come "mail" does not ask me for one?
You may want to know that "IMAP Path Prefix" is empty and "Use IDLE command if the server supports it" is checked. I have no idea what theses things mean but that's the way it is. Should anything be changed?
Hans

Mail hangs when downloading messages from Exchange

I've had the problem of Mail hanging when downloading from Exchange 2007, though from time to time it all works fine, suggesting all the settings are correct. Sometimes it will all work after a few forced quit- restart cycles, but this isn't reliable. Following advice on this forum I've trimmed the number of messages on the server (to c. 3,500), to no effect, and have deleted the Envelope Index file (which did temporarily alleviate the problem, but issues returned 24 hours later).
I see several errors are reported to Console which suggest a communication problem with EWS, and in particular an "id" issue, ("id is malformed" and a illegal temporary id is being used online) though I have no idea what id this is, or whether I can influence it in any way. Here are three exemplars:
1)
04/01/2010 00:27:10 Mail[14116] * Assertion failure in -[EWSGateway resolvedIdStringForIdString:], /SourceCache/Message/Message-1077/MessageStores.subproj/EWSGateway.m:1548
Temporary ids should never be used while online. Got temp-e2dbcc09-254b-4f02-9a54-05e314cb0755.
0 Message 0x00007fff82691119 -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 137
1 Message 0x00007fff8269107e -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 220
2 Message 0x00007fff825dcb68 -[EWSGateway resolvedIdStringForIdString:] + 186
3 Message 0x00007fff825da29d -[EWSDeleteItemsRequestOperation prepareRequest] + 380
4 Message 0x00007fff825f1f93 -[EWSRequestOperation executeOperation] + 60
5 Message 0x00007fff8269f347 -[MonitoredOperation main] + 229
6 Foundation 0x00007fff8800406d -[__NSOperationInternal start] + 681
7 Foundation 0x00007fff88003d23 ___startOperations_block_invoke2 + 99
8 libSystem.B.dylib 0x00007fff87cb0ce8 dispatch_call_block_andrelease + 15
9 libSystem.B.dylib 0x00007fff87c8f279 dispatch_workerthread2 + 231
10 libSystem.B.dylib 0x00007fff87c8ebb8 pthreadwqthread + 353
11 libSystem.B.dylib 0x00007fff87c8ea55 start_wqthread + 13
3)
04/01/2010 00:27:11 Mail[14116] * Assertion failure in -[EWSResponseOperation handleResponseMessage:withObject:], /SourceCache/Message/Message-1077/MessageStores.subproj/EWSResponseOperation.m: 420
Mail did something wrong: Id is malformed. on EWS response <EWSResponseOperation: 0x1168c57a0> (EXECUTING)
0 Message 0x00007fff82691119 -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 137
1 Message 0x00007fff8269107e -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 220
2 Message 0x00007fff825f2eb2 -[EWSResponseOperation handleResponseMessage:withObject:] + 2295
3 Message 0x00007fff825f3592 -[EWSResponseOperation handleResponseMessages] + 240
4 Message 0x00007fff825f30a1 -[EWSResponseOperation executeOperation] + 69
5 Message 0x00007fff8269f347 -[MonitoredOperation main] + 229
6 Foundation 0x00007fff8800406d -[__NSOperationInternal start] + 681
7 Foundation 0x00007fff88003d23 ___startOperations_block_invoke2 + 99
8 libSystem.B.dylib 0x00007fff87cb0ce8 dispatch_call_block_andrelease + 15
9 libSystem.B.dylib 0x00007fff87c8f279 dispatch_workerthread2 + 231
10 libSystem.B.dylib 0x00007fff87c8ebb8 pthreadwqthread + 353
11 libSystem.B.dylib 0x00007fff87c8ea55 start_wqthread + 13
3)
04/01/2010 11:25:57 iCal[9798] deleting pending creates because the server failed to confirm their creation: (
"<NSManagedObject: 0x115cf0a50> (entity: ContactMapping; id: 0x1185962f0 <x-coredata://54D56B92-4C67-416D-8B08-A79AB7FDAF86/ContactMapping/p361> ; data: <fault>)",
"<NSManagedObject: 0x115c4e530> (entity: ContactMapping; id: 0x115ce7bc0 <x-coredata://54D56B92-4C67-416D-8B08-A79AB7FDAF86/ContactMapping/p362> ; data: <fault>)"
Any help very welcome!

I finally called AppleCare again (after the first rep never got back to me), and we determined that somehow my Mail Rules had become corrupted. One of them (probably thanks to OmniFocus fiddling with my Mail rules) was caught in a loop that would keep repeating until it caused Mail to crash. I had to remove the "MessageRules.plist.backup" and "MessageRules.plist" files from my ~/Library/Mail folder, and then recreate all my rules, but that did the trick.

TS3276 Mail not receiving new messages

I just purchased my MacBook Air 13 in last week. Love it, but I am having a problem with Mail. I use Google mail for my work, and it sends fine. It also comes through fine some of the time, but after a time, it stops receiving new messages. I notice, as I continue to get them on my phone. Once I 'exit mail' and then reopen, they all suddenly come through.
Any idea what I can do to fix this?

Same issue. Not found a fix other than restarting mail.

Is it possible to setup my Do Not Disturb mode not to vibrate but to let banners appear when I receive new messages?

Hey!
I just got a new iPhone 5S and I've been trying to adapt it to my needs.
I do remember that on my 4S, I only switched between silent (with vibrate) and do not disturb modes.
When I was using the phone on do not disturb, it did not vibrate but a banner appeared when I received a new SMS or Whatsapp.
Unfortunately, I haven't been able to reproduce this on my new phone.
Now it seems that I have to choose, when in do not disturb mode, between a completely silent phone (no vibrate and no banners) or a vibrating phone + banners when I receive new messages...
Can you help me?
Thanks a lot.
Thiago

Thank you for your answer.
Unfortunately, when I do this DND also disables notification banners... So when I receive a message I don't even know I did...
I'm going to try to be clearer: when the phone is not in use, it works just as I want it to. When only in Silence mode, it vibrates when I get something new; when on DND mode, it is completely muted.
My problem is when I'm using the phone on DND mode (for example: on the bed next to my girlfriend who is asleep), I would like to have banners for SMS and Whatsapp, but no vibration, so as to know that I got a message but discretely.
If I put on Silence notifications > Always, it does not vibrate, which is good, but it doesn't show me that I got a message at all. If i put on Silence notifications > Only while iPhone is locked, it vibrates when I receive a new message

HT1338 hello! I need help, how come I can't receive new messages on my mail in my Macbook Pro? but I can receive it on my Iphone4s. thanx!

hi there! can somebody please help me. I can't receive new messages in my MacBook Pro, what should I do? I can read them in my IPhone though. Thanx!

Yes I was able to send but not receive - I actually was able to solve it myself
Everything on the menu bar was greyed out - so nothing there helped me @ all
Connection Doctor didn't show anything wrong
activity box was completely blank
shutdown - restart didn't work
I used the help option - still nothing
All the while my phone was vibrating like crazy with new emails
It was really frustrating & it seemed apple themselves don't have any real solutions to offer
My instincts told me to delete the email completely - so I did
After a few min I added the email account like a new one and it eventually worked - all my new emails were there, I still don't know why it stopped in the 1st place
Pretty much all the problems I run into I troubleshoot myself and find the solution

Mail hang when getting email from multiple POP accounts

I'm posting this issue again.
Mail hangs while getting new mail from multiple POP accounts almost every time. When it does, only Force Quit can quit it.
The following DID NOT fix the hang:
- Reconstructing all mail boxes
- Exporting, deleting and reimporting all mail boxes
- Disabling all rules
- Deleting anti-spam history
- Deleting all emails from all mail boxes
Testing each POP account individually while putty the other two offline works fine.
I also noticed that sometimes the new mail counter in Inbox displays 2-4 new messages while there is no new ones. Switching boxes/folders and back to Inbox fixes it.
The POP accounts are:
One plain text POP
One secure POP
One GMail POP
Can anyone help?

You’re welcome.
I did try to clear the junk mail preferences
The Junk Mail preferences cannot be “cleared”. What do you mean?
it crashes almost every single time.
It doesn’t crash (i.e. quit unexpectedly). It freezes (i.e. becomes unresponsive), right?
I transfered my data to a Mac Mini. I had the same exact problem on it too!
so it seems it has nothing to do with the OS plugins or the setup I have.
Well, that would depend on what exactly does “I transfered my data” mean...
Try first disabling all the rules in Preferences > Rules AND the junk filter in Preferences > Junk Mail. If the problem persists, proceed as follows.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, and ensuring that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), try this:
1. Quit Mail if it’s running.
2. In the Finder, go to ~/Library/Mail/. Make a backup copy of this folder, just in case something goes wrong, e.g. by dragging it to the Desktop while holding the Option (Alt) key down. This is where all your mail is locally stored.
3. Locate Envelope Index and move it to the Trash. If you see any other “Envelope Index”-named file there, delete it as well.
4. Move any “IMAP-”, “Mac-”, or “Exchange-” account folders to the Trash. Note that you can do this with IMAP-type accounts because they store mail on the server and Mail can easily re-create them. DON’T trash any “POP-” account folders, as that would cause all the mail stored there to be lost.
5. Open Mail. It will tell you that your mail needs to be “imported”. Click Continue and Mail will proceed to re-create Envelope Index — Mail says it’s “importing”, but it just re-creates the index if the mailboxes are already in Mail 2.x format.
6. As a side effect of having removed the IMAP account folders, those accounts may be in an “offline” state now. Do Mailbox > Go Online to bring them back online.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

Mail won't recieve new messages

Last week MAIL stopped receiving new messages. All the account info is correct, it's connected to the internet and it will still send messages. The new messgaes are there if I log onto the webmail, and they still bounce to my blackberry...but not in MAIL.
The only cause I can think of is that last week the hard drive was filled to capacity and that when MAIL stopped getting the new messages. I quickly cleared up 20GB of space but still no mail. Could the lack of free space have corrupted the MAIL program's abilty to get new messages?
Any ideas of what I can do?

Who is your ISP or email account provider for this account?
If a message cannot be successfully sent by the Mail.app for whatever reason, the message will remain in the Outbox mailbox. A message moved to the account's Sent mailbox is an indication the message was successfully sent.
Open a recent sent message that was reported by the recipient as not being received and at the menu bar, go to View > Message and select Long Headers.
If there is text next to the Message ID field such as:
Message-Id: <[email protected]>
This is another indication the message was sent.
You can contact your ISP or email account provider for the account and provide them this Message-Id number or they may have you forward them this sent message with long message headers for the sent message shown. Your ISP or email account provider for this account should be able to trace the message to it's final destination.
For the most part, a successfully sent message is either accepted or rejected by the recipient's incoming mail server. If rejected for whatever reason, you will receive a return email bounced error message from the recipient's incoming mail server indicating why the message was rejected. Other than that, this indicates the message was accepted by the recipient's incoming mail server and what happens to the message after that is beyond your control.
Regarding the receiving problem, quit the Mail.app first and using the Finder go to Home > Library > Mail > this POP account named folder (named by the user name and incoming mail server for the account) > MessageUidsAlreadyDownloaded. Delete the MessageUidsAlreadyDownloaded file (which may have become corrupt when you didn't have adequate free hard drive space) and empty the Trash.
Launch Mail and if successful, any previously downloaded messages that remain on the server will be downloaded again by Mail along with any new messages available on the server not yet downloaded.

Always use the default account when composing new messages box missing in Outlook 2010 after updating the product key.

I have 2 accounts in outlook 2010. 1 is for me and the other I have delegate access to. When I am in the delegates email and want to reply it automatically uses the account the email is in. So if I am in my email, the from is me but if I am in the delegates
email and hit reply the from is them. Now this is not working and I can't figure out how to get it to work. The only thing that changes is that office asked me to activate recently, which is weird since I have had this same computer with the same version of
office for almost a year now. I did a ton of searching and came across an option on the internet: "Always use the deafult account when composing new messages" but this option is not there on my computer. I checked another computer I have with Office
2010 also and the option is available so it must be something to do with the office activation because I haven't done it on this computer yet. PLEASE HELP!!!

Seems this is a hot issue recently, I've post a reply to another thread with the similar topic, please reference that:
http://social.technet.microsoft.com/Forums/en-US/57289ddd-0dd5-4938-92f7-ee420d8b0d7c/outlook-2010-does-not-reply-to-emails-using-the-same-address-that-received-it?forum=officeitproprevious
Thanks for your updating.
Tony Chen
TechNet Community Support

Mail hangs when trying to open excel file

Hi there,
I've installed goodreader, Docs to Go and numbers on my ipad. Unfortunately, mail hangs when i try to open a spreadsheet. The option to use either one of the apps pops up, however, i'm not able to select either numbers or Docs to Go to open the file.
I've restarted the ipad to no avail. Does anyone have any ideas about this?
Thanks
Message was edited by: Sininakl

Running disk repair a second time seems to have fixed the issue.

Mail will not receive any messages

As of 9:30 Thursday morning, Mail will not receive any messages. I can still compose and send but incoming messages just sit on Google's server (where I've been reading and replying). Nothing was changed, Connection Doctor shows everything to be fine, I've checked and reentered passwords, quit Mail, restarted the computer, etc.
Suggestions?

I tried that again, including another shut-down, and based on another link, changingthe"check for new mail" preference from "automatically" to "every 5 minutes."
No change.

Mail hangs when receiving new messages on .Mac

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