Mail has correct outgoing smpt address, but Comcast will not accept it for the correct email address. Only on one of the computers (MacBookPro Lion)
Always worked until this morning, and works on a different copy of MAIL on the other computer. When I try to send mail using my comcast email address, as always, Comcast rejects that email address for the smpt address that is correct and has always worked before. I can't find any .plist files for MAIL to delete, either.
SERVICE ANNOUNCEMENT
Dear Valued XFINITY Internet Customer,
Action Taken:
On August 1, Comcast announced that we will no longer support the use of port 25 for sending email. Many older email clients (such as Outlook Express) default to using this port to send email. Please read this message to understand how this action may impact your ability to send email, and what you should do next.
Comcast Webmail Users:
If you use a web browser to access Xfinity Connect or other webmail service, this action will not affect your ability to send or receive e-mail.
Email Program Users (Outlook Express, Outlook, MacMail, etc.):
If you use an email program, this action will disable your program's ability to send email until you change your email program settings to send email on port 465. To protect your email security, click on the link for your current email software, then follow the step-by-step instructions to change your settings.
Outlook Express
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Don't see your email software? Then locate the preferences for your mail account in the software you use and provide the settings listed on this page. Prefer professional tech support? A highly trained, Tech Expert can remotely change your settings to secure your email. To find out about one-time service and fixes, please call 1-877-550-0793 or visitxfinity.com/SignatureSupport. If you are not using Xfinity Connect and use another email provider, please contact your provider for its recommended port settings. Most email providers offer an alternative to port 25 for sending email. If you have additional questions please visit our Help and Support site or our Customer Forums where many questions are discussed and answered by the Comcast community. Thank you for choosing Comcast! Sincerely,
Comcast Customer Security Assurance
This is a service-related email. Comcast will occasionally send you service-related emails to inform you of service upgrades or new benefits. Services and features are subject to Comcast's standard terms and conditions of service and are subject to change. Copyright 2012. Comcast. All rights reserved. All other trademarks are properties of their respective owners. Comcast respects your privacy. For a complete description of our privacy policy, click here. Please do not respond to this email. Responses are not monitored. This message is for the designated recipient only and may contain privileged and confidential information. Any misuse of this email is strictly prohibited. For information about Comcast email preferences, visit comcast.com/preferences. Comcast
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I have an iPod touch 4g. Has all recent up dates but it will not me sync music from my library too my iPod icon at the top of the page.. Plz help
this also happen with my iPhone 4.. I've used the same laptop for both and same iTunes account xWhat exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod -
I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentioned since they were purchased. Is there any way to get the ipad music transferred to the computer?
And they were definitely purchased from the iTunes store, they show on the account's purchase history (Store > View Account on a computer's iTunes, or you can view the last 90 days purchases via http://reportaproblem.apple.com) ?
You could potentially log into the account on that computer's iTunes (Store > Sign Out to log out of your account, that will then change to a Store > Sign In option) and redownload them by clicking on the id towards the top right of the iTunes screen and Purchased on the popup :
But that will potentially tie that computer to that account for 90 days : Manage your associated devices in iTunes - Apple Support
Or do you have a different computer that you could redownload them on and then copy them over to that computer via a flash drive or memory card, and then add them to its iTunes via File > Add To Library ? -
Hello, i just downloaded the itunes 11.0 with the completely new widow format. Mow do I drag songs and playlists onto my ipod? I see where my ipod is on the upper right side of screen but it will not accept any drops. Please help. thanks
Not only this but I can't drag from Itunes and place anywhere on my desktop or onto an external drive. Apple, why are you screwing around with basic functions!? I'm a dj and I need to be able to manage my music files without you ruining my life! FIX THIS!
Message was edited by: wheelo007 -
i can't remember my security questions but i do not want to make a new email address to reset them what do i do.
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
My iPad says it has to restore to update, but it will not. It is caught in a cycle of not being able to restore but needed to restore. I keep getting error code 3014 but I can not figure out what this means! nor can I do anything about it! So Frutrated!
Also...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work. -
trying to import photos and copy as DNG. Nothing will upload though. Permissions are all accurate, saving to the right profile, etc. Nothing has changed on my computer but it will not let me import new pictures. Also, updated the software and some images say "preview cannot be seen" and some don't. And when I try to import and I hit "new photos" it's all the photos on my card. My brain is about to explode.
It said something similar where the thumbnails were supposed to be.
Just got the newest edition of LR, 4.4
4.4 is not the newest edition of LR
We don't want to know that it said "something similar", we want to know the exact wording. In fact, you ought to state the exact problem you are having, in detail, instead of saying you are having the same problem. -
I am trying to purchase an app on a new iPad we have purchased. I'm asked to put in my security code on my credit card for security reasons, but it will not accept my code as valid. Not sure how to proceed.
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I have iOs 5 on my iPad 2 but it will not let me use airplay mirroring on my apple TV i have the newer version of that too.
You get all the new iWork suite (Pages 5, Numbers 3 & Keynote 6) free with your Mac purchase. You just need to go to the App Store and sign in with your Apple I.D.
We warn against relying on the new iWork Apps, they really are just public betas and we are getting a number of users here with unopenable files. Bad news if this is your Masters.
iWork '09 can be purchased as a Boxed DVD set from Amazon US$27, or online.
It is much more usable and safer (not totally).
LibreOffice [free] does not have as polished a UI but is actively supported, and uses open file formats as well as MsOffice formats. It also has the advantage of opening/saving virtually every known format on the planet (wish it would do Pages!) and has a usable but not briliant intgrated database.
Peter -
My iphone 4s will not allow me to open applcations that I have downloaded. I have tried a few things but still will not allow me to open. Shows they are open once pushing the home button twice. Please help!
Pressing the Home button twice does not show you what apps are running. It shows you what apps were recently used.
Download a free app from the App Store. Once it downloads, your other apps should work properly again. -
HT204053 Icloud says my Apple Id is valid but it will not accept it to access Icloud
Icloud says my Apple Id is valid but it will not accept it to access Icloud
If the messages says that it is a valid Apple ID but not an iCloud ID, it's becaure you are trying to create an iCloud account on a PC. You can only create the account on an iOS device or Mac (running Lion or Mountain Lion). After creating the account, you can then sign in with the ID on your PC, but you can't create the account on a PC.
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When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software. Is there a bug in the iPod program?
If you have the first gen ipod touch as your information shows, then you would have to buy a software update:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
I purchased a video from iTunes but it will not sync to my iPod. I get a message stating that the video "was not loaded to the iPod because iyt cannot be played on this iPod." I tried to use the "create an iPod version" but the command is grayed out
I was refering to the "sample rate", normally 44.1 KHz, the iPod might not be able to play tracks with a non-standard rate. Otherwise I'm not sure what the issue might be.
tt2 -
When I have headphones plugged into my iphone it says warning'' high volume'' and becomes first a red and then plop a number of red pops but it will not be so for someone else I know. My sound will be much lower than anyone else in the music, and when I talk by phone headset
Hi! I have the same problem when I use my headphones .
iPhone 4s England, iOS 6.1.2 -
I just updated to XI, but it will not accept the serial number
Hi there
If you have purchased an Acrobat XI upgrade you will be prompted to enter the Acrobat XI serial number first then the serial number for the prior version.
Which serial number isn't being accepted? Please provide more details and send me a private message with both serial numbers so I can check further.
Thanks
Bev
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