Mail has suddenly stopped opening for me!
I did an OS update a few days ago (now running 10.8.2 on a late 2008 MBPro), and since then, mail will not open. It doesn't even begin to open before crashing. When I click on the dock icon, I am immediately presented with the an error and the following problem description:
Process: Mail [5508]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 6.3 (1503)
Build Info: Mail-1499000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [136]
User ID: 501
Date/Time: 2013-04-03 09:36:43.192 -0700
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 148079 sec
Crashes Since Last Report: 8
Per-App Crashes Since Last Report: 8
Anonymous UUID: 12607728-71A8-5264-E561-3EFF2A57582C
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Symbol not found: _MFAccountLocalStorageTypeTracerIdentifier
Referenced from: /Applications/Mail.app/Contents/MacOS/Mail
Expected in: /System/Library/PrivateFrameworks/CoreMessage.framework/Versions/A/CoreMessage
in /Applications/Mail.app/Contents/MacOS/Mail
Binary Images:
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0x10e18d000 - 0x10e28ffff libcrypto.0.9.8.dylib (47) <74F165AD-4572-3B26-B0E2-A97477FE59D0> /usr/lib/libcrypto.0.9.8.dylib
0x10e2fa000 - 0x10e57aff7 com.apple.AOSKit (1.05 - 151) <A34E8584-797C-318F-9E25-937A710C68AB> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
0x10e5a5000 - 0x10e5a5fff com.apple.AOSMigrate (1.0 - 1) <585B1483-490E-32DD-97DC-B9279E9D3490> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
0x10e5a9000 - 0x10e619fff com.apple.ISSupport (1.9.8 - 56) <23ED7650-2705-355A-9F11-409A9981AC53> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x10e66f000 - 0x10e67aff7 com.apple.aps.framework (3.0 - 3.0) <11E1A5D1-F5E5-3228-8B6F-77EB36B5C248> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x10e68d000 - 0x10e69eff7 libsasl2.2.dylib (166) <649CAE0E-8FFE-3C60-A849-BE6300E4B726> /usr/lib/libsasl2.2.dylib
0x10e6a8000 - 0x10e6dfff7 libssl.0.9.8.dylib (47) <923945E6-C489-3406-903B-A362410753F8> /usr/lib/libssl.0.9.8.dylib
0x10e6f6000 - 0x10e752fff com.apple.corelocation (1.0 - 1239.39) <88EFC8F1-0A91-3EB6-A1F6-76294541D85D> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x10e78b000 - 0x10e793ff7 com.apple.AppSandbox (2.0 - 1) <B75AA17F-E401-3586-B8AE-AC71B68D6BF3> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x10e7a2000 - 0x10e7e9ff7 com.apple.CalDAV (6.0 - 112.5) <F2F0833B-E133-3CC1-BACA-4E84D0A65A2D> /System/Library/PrivateFrameworks/CalDAV.framework/Versions/A/CalDAV
0x10e835000 - 0x10e840ff7 com.apple.CalendarAgentLink (1.0 - 37) <B794F739-3AA0-395E-B8EA-3E9DECA10890> /System/Library/PrivateFrameworks/CalendarAgentLink.framework/Versions/A/Calend arAgentLink
0x10e856000 - 0x10e867ff7 com.apple.CalendarFoundation (1.0 - 29) <2C84D3EB-844E-39DA-A848-43FC42707168> /System/Library/PrivateFrameworks/CalendarFoundation.framework/Versions/A/Calen darFoundation
0x10e881000 - 0x10e8e8ff7 com.apple.coredav (1.0.1 - 179.6) <4E7C1925-D6D9-3E27-8FF1-BD4E615CC87E> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
0x10e948000 - 0x10e999ff7 com.apple.iCalendar (6.0 - 126.5) <3C743E01-70DB-341C-89EC-13B5EA70EEE2> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar
0x10e9d4000 - 0x10e9e1fff com.apple.KerberosHelper (4.0 - 1.0) <6815439D-1A03-3251-99FE-CC24CF4C93C5> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x10e9ef000 - 0x10eb47ff7 com.apple.syncservices (7.0 - 713) <924B8B34-2C9C-3C1D-909D-FF215AA8985D> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x10ec07000 - 0x10ec76fff com.apple.WhitePagesFramework (10.7.0 - 141.0) <65B30FD8-DEC0-31D4-8E7F-CBCB987D7A48> /System/Library/PrivateFrameworks/WhitePages.framework/Versions/A/WhitePages
0x10ecb7000 - 0x10ecf3fff com.apple.GeoServices (1.0 - 1) <DB382348-EBFA-3AD5-888B-7F4640F41834> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x10ed15000 - 0x10ed20ff7 com.apple.ProtocolBuffer (2 - 104) <3270C172-1437-3080-9E53-3E2DCA9AE2EC> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x10ed2f000 - 0x10ed58fff libsandbox.1.dylib (220) <FCD65E60-6276-3455-8A11-09864DC9A285> /usr/lib/libsandbox.1.dylib
0x10ed65000 - 0x10ed78ff7 com.apple.AppContainer (2.0 - 1) <13924FCF-66FC-3CC1-888C-42C22295B2E7> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x10ed8c000 - 0x10ed90fff com.apple.SecCodeWrapper (2.0 - 1) <B9D67B7E-8EAD-30E7-8898-98EF29E9A44C> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x10ed9e000 - 0x10eda2fff libMatch.1.dylib (17) <E10E50F3-25F8-3B9B-AA11-923E40F5FFDD> /usr/lib/libMatch.1.dylib
0x10eda8000 - 0x10fd61fff com.apple.WebCore (8536 - 8536.26.14) <60029E1A-C1DB-3A1F-8528-4970058D8B3D> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x11062d000 - 0x1106ccff7 com.apple.imcore (8.0 - 900) <528EE3D6-84F4-3AD2-805D-8831C9498972> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore
0x110707000 - 0x110761ff7 com.apple.imfoundation (8.0 - 900) <850E59A3-B5CE-3149-8D42-9ED4CBBCAA9D> /System/Library/PrivateFrameworks/IMFoundation.framework/Versions/A/IMFoundatio n
0x1107a4000 - 0x1107adff7 com.apple.marco (8.0 - 900) <5864ADD1-FC2F-37EF-BE89-A9E582C78610> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x1107b4000 - 0x1107ecfff libtidy.A.dylib (15.10) <9009156B-84F5-3781-BFCB-B409B538CD18> /usr/lib/libtidy.A.dylib
0x110803000 - 0x11082aff7 com.apple.speech.LatentSemanticMappingFramework (2.9.3 - 2.9.3) <CDB23C93-853B-3F18-985C-6D32D4704F26> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
0x7fff61a21000 - 0x7fff61a5593f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK2552GSX, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 3
I have had no problems checking my email via icloud.com, and I have successfully sent and received emails from my iPhone 5, so I think this is a software issue on my MacBook. Any help would be appreciated! Thanks!
Back up all data.
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
Similar Messages
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My wifes ipad has suddenly stopped searrching for wifi connections and when our home hub is found it says unable to access ? It was working properly the other day ?
Have you tried rebooting the Hub? Unplug it from power for about 30 seconds and plug it back in again.
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TS1398 My Macbook Pro has suddenly stopped searching for my Wifi Router automatically
I am new to Apple mac.
My Macbook Pro has suddenly stopped searching for my Wifi Router automatically.
I now have to go into System Settings and search for it manually.
Everything has been fine, this has happened suddenly.
Is there a Setting that I am missing.
Everything is set to Automatic in the Network tab and Wifi is first in the list on the left pane of the network dialog box.
Help please - Thanks Jeff GeorgeThis is the iPod touch forum. I have asked the moderators to move you post to the MacBook Pro forum.
https://discussions.apple.com/community/notebooks/macbook_pro -
TS3276 my e mail has suddenly stopped working
my e mail suddenly stopped working , having been receiving messages all morning
Maybe this thread will help. You can also look at other threads with the same problem by using the "More Like This" box.
https://discussions.apple.com/message/19949268#19949268
I hope this helps. -
HT4597 My mail has suddenly stopped working.
I changed over to icloud a few weeks back and my mail (application) was working fine. All good.
As of today, my mail (app) account now keeps rejecting my password - although if I log into icloud, my mail is fine.
I've tried setting up a new account but it rejects this.
My incoming mail server is listed as mail.me.comWelcome to the Apple community.
Delete your mail account from Mail preferences and set it up again using the Mail Server Information.
Some users have apparently encountered issues using this information in pre-Lion set ups (I haven't), Roger Wilmut has kindly provided instructions for those who find themselves with this problem.
Entering iCloud email settings manually in Snow Leopard or Leopard -
Hi everyone. My voicemail just stopped working. A caller today said they got a message that it was not activated or something like that. When I called it from another phone all I got was ringing for a long time and then a disconnect. I have had this phone for about three months and it has been working until now.
I updated software and turned the phone off and on again. Any other suggestions? Thanks.
JoanJneklason wrote:
~snip~
I know this email is confusing and really hard to understand...perhaps now you will know how i've been feeling--lost and confused with all the mis-information, with a hit and miss phone, and out of time with all the 1 1/2 hr to 2 hrs EACH wasted on this issue.
On top of all this, I can't even find out how to file a complaint with anyone higher up than Customer Service.
I hate to tell you this, but you didn't write an email. You wrote a discussion post on the Verizon Wireless Community forum which is a public peer to peer forum. Unfortunately since you didn't mark your post as a question, the VZW reps that roam this community won't ever see your post. Before you re-post it, don't. Duplicate posts get removed from the community.
I see there were several missteps both by the reps and yourself in your post. First you should have insisted on returning the phone within the 14 day return policy period. Second which Samsung Galaxy mini model did you purchase? The S3 mini or the S4 mini? Did you do any research prior to deciding on this device. The reps at that time deflected the easiest course of action, by trying to get you to replace the phone under insurance instead of returning the phone. The Early Edge payment option requires the current phone on the line using the early Edge must be returned to Verizon Wireless. Did you once considered going to a third party site like Swappa to purchase a gently used device for your daughter? -
Push Mail has suddenly stopped working?
Hi there,
I purchased my new 5S last Thursday (15th) and set up a new iCloud E-Mail account at the same time. I then proceeded to transfer all my accounts, Facebook ect onto the new E-Mail address. I also set up iCloud on Windows 8 Mail so I would recieve push notifications of new mail.
The other day I had to reset my laptop back to Windows 7, and on doing so it seems to have messed up Push with my iCloud account. My phone will no longer get push E-Mails and I have to go into the app itself to get E-Mail. I have removed the account, re-added it, reset the device, multiple things. Push is enabled obviously, and I am really at a loss as to what the issue is. Please help!Have you tried accessing your email account via a browser to see if your provided might be performing maintenance ?
If not then you could try closing the Mail app completely and then see if it works when you re-open it : from the home screen (i.e.not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
Another option is try switching the account off and on in settings : Settings > Mail, Contacts, Calendars , then tap the account on the right and slide/tap Mail to off (it will be Account if it's a pop account ) , tap 'Done' and exit settings and then go back in and slide/tap it back on -
Incoming mail has suddenly stopped on Z10
After working great for over a week, my Z10 not longer is getting incoming mail for one account.
Account/problem details:
- Paid Gmail for Business
- ActiveSync
- I can send email fine from this account on Z10 and the sent message appears in hub
- I don't receive any email sent to this address
- Calendar appears to also not be syncing (push or pull)
- Looks like this problem has been ongoing since yesterday afternoon (Feb 20)
A seperate IMAP account on the Z10 continues to work properly.
Anyone else have this problem? I don't really want to delete and re-add my ActiveSync account on the Z10 because I'll have to re-link contacts...How about a batt-pull reboot? I doubt honestly that it will make a difference...but, well, we do need to try everything...
And, you've already gone back and forth between PUSH and PULL, so you've already done that bit. I have noticed from time to time that my GMail accounts (standard free @gmail, not hosted domain) sometimes also just stop receiving...but it also seems to just start up again, with no real action on my part.
I have concerns about the ActiveSync implementation on BB10, and this may well be yet another symptom concerning that situation...sadly, I'm not "inside", so can't really know anything for sure.
The only thing left I can think of is what you don't want to do -- removal and reintegration of the account. But, if my suspicions are correct, the behavior may well resurface anyway...so if you require absolute reliability, you may be better off integrating differently (either IMAP or POP).
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My iPhone 5 suddenly stopped opening the Apple Mail app. It had worked flawlessly for years, but just stopped. It worked on my iPad, and of course on the computer. What's going on, and how do I fix it? I've turned the phone on and off several times, soft reset several times. There was no change in any settings when this happened, nor any new apps were added. Thank you for any help you can give.
Does it not work either way? Sending and receiving? Did you check the settings and make sure that nothing has changed? If you can receive email, but not send it, check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional. -
Junk mail filter has suddenly stopped working properly
I have reset it twice, and put it in training mode. While training, it works just fine...catches the things it's supposed to and let's the safe stuff through. But when I switch it back to have it auto-filter the junk mail into the junk mailbox, it starts misidentifying everything again. Tons of junk gets through, it doesn't filter out the junk it does catch (leaves it in the inbox), and identifies things as junk that aren't - especially annoying for regular items that I receive.
Any ideas on why this has suddenly stopped? I haven't changed or adjusted any of the rules. I tried going in and changing up the identification colors just to see if that would help, but no luck.
I have three email addresses where I receive mail. Two are set up as POP accounts, and one is an IMAP account. It doesn't seem to matter which account is receiving the junk mail, and it actually gets worse with time rather than better.
Thanks for the help.Are you really using Mac OS X 10.4.2, as your profile indicates?
There is probably some corruption in one or more of the files used by the junk filter. The following procedure should fix the problem:
1. Quit Mail.
2. In the Finder, go to ~/Library/Mail/.
3. Locate LSMMap2 and move it to the Trash -- deleting this file is what clicking the Reset button in Preferences > Junk Mail does. If you see an LSMMap file there, move it to the Trash too.
4. Locate DefaultCounts and move it to the Trash. This file keeps statistics about the number of messages that have been marked as junk, either automatically by the junk filter or manually by the user.
5. Locate MessageRules.plist and move it to the Desktop. This is where Mail 2.x stores all rules, including those used by the junk filter. If there is a file called MessageRules.plist.backup, move it to the Desktop too. You may also see MessageSorting.plist files there; this is where Mail 1.x stored the rules, and they are no longer used by Mail 2.x, so just move them to the Trash if you see them.
6. Look for the account folders. The name of each account folder starts with the account type (POP, IMAP, Mac), followed by the account username and the incoming mail server. Open each of the account folders, locate the Junk.mbox or Junk.imapmbox folder within it, and move it to the Trash if present.
7. Go to ~/Library/Mail/Mailboxes/. Locate any Junk.mbox folders there (their name may include the account name in parenthesis), and move them to the Trash.
Note: Messages in Junk folders with an .mbox suffix are stored locally, and will be lost forever as a result of doing steps 6 and 7. If there is a chance that you have legit messages there and you want to preserve them, move them to another mailbox in Mail first. Messages in Junk folders with an .imapmbox suffix are stored on the server and can be ignored (Mail will rebuild those mailboxes automatically).
8. Open Mail. As a result of removing the rules file, the junk filter will be disabled now. You may want to either tell Mail to go offline immediately after opening it, or shut down the Internet connection before opening Mail, to prevent it from downloading anything until the junk mail filter has been enabled again.
9. Go to Mail > Preferences > Junk Mail, enable junk filtering, and configure it however you wish.
10. Go online again if you went offline in step 8.
If the above solves the problem and you don't have any rules you'd like to preserve or recreating them is not a daunting task, just delete the MessageRules.plist files that were moved to the Desktop and be done with it.
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder. You can easily locate any of the folders referred to in this post by copying the file path here, doing Go > Go to Folder in the Finder, and pasting the file path there. -
Hi. My photoshop elements 12 has suddenly stopped working. When i tried opening it yesterday absolutely nothing happened. After a reinstallation I got to choose between opening picture browser or photoshop elements and when trying to open elements nothing happens. Now I have reinstalled windows but still with the same result. I was using the program for several months without problem until yesterday when it suddenly stopped working. Any suggestions on what to do?
same question with PS11
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Sound works fine on all programs, but has suddenly stopped on Apple Mail. No "submarine" sound when I send or receive email. I checked the settings in "Preferences" in Apple Mail and it is set to "submarine" as the sound. Any help?
deleted previously imported key chain originated from the previous system (why doesn't apple provide a migration for my key chain?). after the deletion mail can receive and send again and dreamweaver starts without hanging.
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The nearest service center is 2 hours from my house and my computer isn't under warranty anymore, so I need alternative options. I'm just frustrated that my disc drive was totally fine until AFTER I took it in for service. I just paid a lot of money for a new hard drive from the apple store and now my disc drive has suddenly stopped working correctly. I tried with multiple CD's and DVD's...loading a disc, but my computer would just make a weird loading noise and then eject the discs. Now it has started fighting taking the disc, so I have stopped trying. Is there anyway to fix this problem without taking it in for service again and paying another boat load of money?
Thanks in advance for your help!ShelbyMackenzieLynne,
when you say that your disc drive is damaged, do you mean your MacBook Pro’s hard disk drive, or do you mean its SuperDrive (the CD/DVD drive)?
When you’d updated your MacBook Pro to Mavericks, did the installation succeed, and subsequently freeze up? Or did it freeze up during the Mavericks installation?
Which version of OS X was installed on your MacBook Pro before you’d installed Mavericks?
Are you currently able to boot into the Mavericks recovery partition? To see if you can do so, hold down a Command key and the R key while starting up your MacBook Pro. -
Illustrator CS6 has suddenly stopped responding. I can open it but get the revolving icon when I try to use any tools etc. Newsgroup User
Moving this discussion to the Illustrator forum.
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My iPhone4 has suddenly stopped "pinging" when mail arrives. Phone rings fine. Any thoughts?
My iPhone4 has suddenly stopped "pinging" when mail arrives. Phone rings fine. Any thoughts.
Have you checked all the volume settings? Look under sounds. You also might want to try doing a soft reset.
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