Mail icon in dock doesn't always show that a new mail has arrived

Hi,
I have a Tiger installation at work that doesn't always show when a new mail has arrived and I can't figure out why. The Mail icon in the dock doesn't change before you maximize the Mail app.
Does anyone in here know how to fix it, or is it a known bug in Tiger (10.4.3) ?
Regards
Thomas G. Madsen
Powermac G5 (2 x 1.8 Ghz)   Mac OS X (10.4.2)  

First of all, Mail must be opened to see the number of new messages in the Mail icon. Have you checked if it's opened?
If it's opened, open Mail app, go to Mail menu > Preferences > General, and check that, in "Dock unread count", it's selected the option you need

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