Mail & IMAP = Drafts folder from **** (Apple are you listening?)

We are using Mail 2.1.1 (752.3) and run a CommuniGate Pro Mail Server v4.3.12. As we are collaboratively working on our email, we are forced to rely on IMAP.
Unfortunately Mail.app seems to have a strange misbehaviour in saving IMAP messages as drafts although they have been shipped.
I sent about 25-30 emails a days, and my drafts folder keeps growing (crowded with mails which already have been sent). This is VERY annoying and renders the drafts folder almost useless.
There is a suggestion to store the drafts locally instead of server-based, but that wouldn't allow us to share drafts across the office before sending them.
The that there are at least 7 other discussions on the same topic (see links below), shows you that this is indeed an issue what Apple needs to address.
http://discussions.apple.com/thread.jspa?messageID=2322768
http://discussions.apple.com/thread.jspa?messageID=1602765
http://discussions.apple.com/thread.jspa?messageID=2078222
http://discussions.apple.com/thread.jspa?messageID=1575365
http://discussions.apple.com/thread.jspa?messageID=2051111
http://discussions.apple.com/thread.jspa?messageID=2167726
http://discussions.apple.com/thread.jspa?messageID=1293422
MacBook   Mac OS X (10.4.8)  
MacBook   Mac OS X (10.4.8)  

I'm not trying to shoot the messenger, just trying to determine if what he reports is a reasonable basis for concluding a Mail bug is its cause. There are a number of reasons I am hesitant to do so, among them:
1. There are few reports of similar behavior. Among those he mentions, few actually are similar beyond a few points of commonality, or lack enough detail to conclude anything about a common cause.
2. There are a variety of potential causes for this sort of thing besides a Mail bug. Among them are corrupted files in the OS or application, interference from third party additions that change Mail's or the OS's behavior, & server-side problems, including mis-configuration, use of non-standard IMAP transactions, & reuse of message ID's before they are retired.
3. Many of the reports of similar behavior say it is intermittent, changed suddenly, or is confined to one account.
4. Prematurely deciding that the cause must be an Apple bug leads to ignoring troubleshooting procedures that could resolve it.
As I said, it is possible this is the result of a bug, but it is historically more likely it is the result of something users can repair or correct without waiting for a fix that will never come.
Just complaining may help, but not here. This is a user-to-user discussion forum, with an emphasis on interactive help with diagnosis & resolution of issues. The more specific users can be about the nature of & circumstances surrounding the symptoms & the steps they have taken to try to resolve them, the more likely it is that someone can help. Sometimes, that help is confirmation that a bug exists, but much more often it is a procedure that shows that the real problem is something else.

Similar Messages

  • Mail - imap drafts folder not updating on server

    I have my mail setup to LEAVE any mail draft in the drafts folder on the server. I used 3 different mac book pros and my draft messages are only appearing on the system where I 'drafted' them. In the past this was working.
    All other foldrers are behaving as I would expect. How can I rectify this? Thanks.

    That is in fact what is going on - a version of the draft is stored locally on my laptop for example in DRAFTS and when I try to access the 'drafts' on another system, the draft is in some IMAP draft folder.
    Not exactly intutive but as long as they are stored that's what is important to me.

  • Apple, are you listening?

    I have to ask, what the heck is going on lately? 
    - Not all artists appearing in iPad music player when using home sharing.
    - Wrong album are in iPad music player when using home sharing.
    - Wrong movie cover art in iPad video player when using home sharing.
    - Apple TV sometimes doesn't see shared libraries.
    - Apple TV disconnects from shared libraries after playing a few songs.
    - Apple TV took over an hour to update after estimating six minutes.
    - iPad music player somestimes hangs and just quits
    - iPad video sometimes can not be operated when playing a movie, gets stuck.
    - iTunes on windows7 shows a black screen or is choppy when playing video, win media player can display the same files without problems.
    Yes, all my software is up to date. None of these problems are new or unique to me.
    Can you at least acknowledge these issues and provide a response? If you already have and I just haven't found it yet, please respond with a link. 

    No, Apple isn't listening. This is a user-to-user technical help forum hosted by Apple. Apple does not participate here. We are all just users like yourself.
    If you want your suggestions/problems to get to Apple send it to them at:
    http://www.apple.com/feedback/ipad.html

  • Last chance! Apple are you listening?

    I posted this last night on another thread. It really suprises me to see how many people seem to be having similar issues with installing the Nano or iTunes on an XP machine. The responses always sound like a broken record - reinstall etc. What I haven't seen is a solution for this when the
    standard Reset, Retry, Restart, Reinstall, Restore fails! At this point I'm afraid to try anything else on my own for fear of losing the 4.3 GB of music that I have on the machine!(I already had to salvage my libray once going back to iTunes 4.9 from 5.0). I hope someone from Apple reads this and can give me some other advice, if not the Nano is going back to store......today.
    I've been at this for about 16 hours over two days now. I cannot get my Nano to be recognized by my iTunes(4.9 or 5.0). I've done everything that has been posted, Reset, Retry, Restart, Reinstall, Restore (all of these multiple times), clean uninstallation of iPod, Itunes and Quicktime, then a completely new install of all software starting with a stand alone Quicktime, then using the supplied disk from the Nano for the iPod updater and iTunes 4.9. I've purchased a new USB 2.0 PCI card, disabled system services, and everything else that has been posted in the Apple support articles and Discussion postings. If I go to new a new install of the iPod updater, and connect the iPod as instructed, it will eventually recognize the iPod, format the iPod, then reboot the iPod, then it tries to reboot it again and then says it needs to be formated again and again and again and locks up. If I go to install the iPod updater and check the box that I "do not want to connect the iPod" I can install the program, and try to do an iPod reset. This is done with difficulty, but even this eventually locks up after the iPod reboots. In the "My Computer" window, the iPod is only shown as "Removeable disk (M;)(yeah, I tried renaming the drive too...)shouldn't it be called "iPod"? I can never get to the point where I am asked to Name the iPod. Other info: when I've done these installs, I've disabled my antivirus (AVG), firewall(ZoneAlarm),and anti-spyware(Spybot), as well as remove my USB printer (Epson Picturemate), I've tried the new USB 2.0 ports as well as the old USB 1.1 built into the machine. Another tidbit of info, I took the iPod and software to work with me today and installed it on my work machine (a Pentium III with only USB 1.1 support) and it loaded and worked flawlessly. Can anyone help me? I'm ready to go back and return this to the store and get my $250 back, it shouldn't be this hard.....Plus I've noticed in these posts that people say you need iTunes 5.0 to run the Nano. If you need iTunes 5.0 to run Nano, then why does Apple package iTunes version 4.9 with the Nano, that just makes no sense, plus if you look at the iTunes posts you wouldn't want version 5.0 with all of the problems people are experiencing. My frustration is now becoming overwheming...I just want what I paid good money for to work as advertised and marketed, this whole process has been a complete waste of my time. Unless someone at Apple can come up with a reasonable solution, I'm going to return the unit, and Apple will lose a customer permanently.

    I have a hunch I know what your problem is. Is your computer at work equipped with USB 2.0? You can check this by going into the properties of USB ports the computer has in the Device Manager; if they're USB 2.0 Enhanced should be part of the device's title. Please note that not all USB ports may be USB 2.0 (usually a motherboard chipest limitation). Since your profile says you have a USB 2.0 PCI card installed my next guess would be that your USB 2.0 PCI card has a IRQ conflict with either your motherboard's onboard USB controller or its onboard sound card. Please note that sometimes one computer's onboard USB 2.0 will work fine while and a addon card will cause problems (this is very typical of some hardware which hasn't been widely enough tested in various brands of PCs as well as home built PCs unfortunately). If by chance you have a PCI sound card installed the onboard sound must be disabled manually through the computer's/motherboard's BIOS CMOS Setup program. I mention this only as sometimes onboard sound left enabled can cause problems (again this is very typical when not all hardware in a PC has been widely enough tested by the various manufacturers). Usually the computer announces a key or key combo to press to enter the BIOS CMOS Setup at boot time. If you've already disabled the onboard sound make sure there are no leftover drivers still installed for it. That alone could be enough for Windows XP Pro (though it could happen to any version of Windows probably)to crash or kernel panick or act glitchy like you describe is happening. The easiest way to check for a IRQ conflict is to use the Device Manager; anyt conflicting devices will have a yellow triangle with an exclamation point in the middle or a red circle with a white exclamation point in the middle. Please understand that if the issue causing all of this is an IRQ conflict resolving it may not be easy; IRQ conflicts occur at a very low hardware level and as such can be hard to diagnose and deal with properly. You might want to try installing iTunes 5.0 but only as a last resort. I agree that the iPod Nano should work with a PC out of the box but that isn't always the case and this is more true of the PC than the Mac. As proof of what I'm saying if you install a USB 1.1 device on a computer with integrated USB 1.0 I can almost guarantee that a hardware conflict of some sort will occur unless a USB 1.1 hub is used as a arbritator to slow down the commmunication to USB 1.0 speed that the older motherboard actually understands as this happened with my first computer/PC I ever built (also my first PC I owned).

  • APPLE -- are you listening? We can't burn CDs!

    I have spent a lot of hours trying to burn an audio CD, to no avail. I just wondered if Apple had considered that people will refuse to buy music from iTunes if we can't burn audio CDs.
    I'm desperately needing to burn ONE song onto a CD. I bought it from iTunes, but now I have to go and find the CD at a store somewhere. Do you suppose Apple will give me my money back?
    This is really frustrating!!!
    (Oh,I've checked every help system Apple provides, in case you're wondering. Nothing works.)
    IBM Thinkpad   Windows XP  

    Did it all. Updated windows. Uninstalled iTunes and Quick Time. Cleaned out temp files, etc. Reinstalled iTunes and Quick Time. Changed burn speed to 4x. Used new discs of a different brand.
    It ACTS like it is writing... goes through each song as if it is burning the CD. CD drive runs. Ends up showing the "finished" CD in the pane on the left in iTunes (just above the playlists.
    However... the disc is still empty! Nothing on it when you look at it in "My Computer" or "iTunes" or Windows Media player. This is downright depressing. There is so much music... so little time!! Help!
    I can import purchased CDs just fine, by the way.
    Oh... and thanks for sticking with me on this. I know there are probably a fair number of people with the same problems...
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    IBM 2686DHU
    iTunes 7.0.1.8
    CD Driver 2.0.6.0
    CD Driver DLL 2.0.6.0
    LowerFilters: AFS2K (3.1.21.0), PXHELP20 (2.0.0.0), DRVMCDB (1.0.0.1), SSCDBHK5 (1.0.0.1),
    UpperFilters: GEARAspiWDM (2.0.6.0),
    Video Driver: ATI MOBILITY RADEON X300\ATI MOBILITY RADEON X300
    IDE\DiskFUJITSUMHV2060AH______________________00840096, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomHL-DT-STRW/DVD_GCC-4242N_______________0J04___, Bus Type ATA, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is an administrator.
    D: HL-DT-ST RW/DVD GCC-4242N, Rev 0J04
    Drive is empty.
    The last failed audio CD burn had error code 4450(0x00001162). It happened on drive D: HL-DT-ST RW/DVD GCC-4242N on CDR media at speed 4X.

  • Hello? Skype are you listening? We want more PRI...

    For several years we have been asking for more privacy.  I have my privacy settings set to keep no history, yet even after clearing the chat history, the chat sessions continue to reappear on other devices.
    Many, many, many users have complained about this.  Back in 2011, a Skype support agent said acknowledged the problem and said that it would take some time to correct.  How much more time do you need?
    Are you listening to your users?  Or just defending your poor software privacy?

    Hello Apple are you listening ?
    Usually: No, as this is only a user2user board.
    You may want to contact iTMS CS through email instead.

  • HT1349 How do you get help from apple if you don't know where to find the serial number of my "product."  I don't know if they mean my itunes program, my iphone, my computer, which one, the number on the computer (is there one), or something in Windows or

    How are you supposed to get help from Apple if you don't know what your serial number is?  They say to input the serial number of the "product" that you are asking about.  Since my problem is how to deauthorize/authorize computers, and they are saying I have more than 5 (which I have never owned more than 5 computers in my life), I can't imagine what serial number they mean.  Does it mean your desktop computer?  If so, which one?  Do they mean your device?  LIke your iPhone, iPod or whatever?  Do they mean the software ON one of your computers and/or devices?  If so, which program, and on which computer/device?
    We have three operational computers, one does not have iTunes on it.  Since Apple is saying I have more than 5 authorized computers, and I can't imagine what they are, I am afraid to deauthorize all my computers.  See what I mean?  I just wanted to ask the question about how I can find out WHICH computers Apple thinks I have authorized, so I can decide if it's safe to deauthorize them all or not.  I only know of 2 computers that have iTunes on them, so how can there be 5?  We also have 2 iPhones and 2 iPods in this family, but one of the iPhones has his own apple id.  He may have been using mine, since his computer died.  I read that those don't count as "computers" to the 5.  Do they, then?
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    sunshinecowgill wrote:
    We have three operational computers, one does not have iTunes on it.  Since Apple is saying I have more than 5 authorized computers, and I can't imagine what they are, I am afraid to deauthorize all my computers.  See what I mean?  I just wanted to ask the question about how I can find out WHICH computers Apple thinks I have authorized, so I can decide if it's safe to deauthorize them all or not. 
    You could have more 5 computers authorized if you ever, for example, reformatted a hard drive or replaced a hard drive without deauthorizing the computer first. Apple's system would see that as a different computer, even though you don't. There's nothing to be afraid of in deauthorizing everything and the reauthorizing what you actually have. You won't lose any data. Mistimp is correct, they can't tell you which computers are authorized.

  • How come although iPads are getting more powerful, the iOS apps from apple are so mediocre and just not that great? We spend all this money for the latest ipad and all we get is these $5 video and music apps from apple. Why create the iOS platform and onl

    How come although iPads are getting more powerful, the iOS apps from apple are so mediocre and just not that great? We spend all this money for the latest ipad and all we get is these $5 video and music apps from apple. Why create the iOS platform and only offer so so apps like IMovie and GarageBand ? While other developers are offering much better apps like pinnacle studio for video, Cubasis and Auria for music production, apple has not showed much growth in terms of innovation. While there's nothing wrong with making an app like GarageBand where "anyone " can make a song, how about something for real musicians or an app not so basic as it get for video editing? After spending 0ver $700 on an ipad I'd be willing to spend more than $5 for a better video or audio app.

    First, try a system reset although I can't give you any confidence.  It cures many ills and it's quick, easy and harmless...
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    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
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  • WHEN YOU PURCHASE RV SHOWS FROM ITUNES ARE YOU ABLE TO PUT IT ON A DVD AND WATCH ON A REAL TV?

    When you purchase a TV show from itunes are you able to put it on a DVD to watch on a real TV?

    Sorry, but no, you can't. The content owners won't allow Apple to allow that feature. You can back up your videos, but you cannot convert them to any other format. If you want play video/movie content purchased from the iTunes Store on your TV, you'll need to connect your computer to your TV or use an iOS device or iPod (one with video out) or an Apple TV.
    Regards.

  • I moved from NJ to Puerto Rico recently and the emails from Apple are now arriving in Spanish.  Please advise.  Thanks.

    I moved from NJ to Puerto Rico recently and the emails from Apple are now arriving in Spanish.  Please advise.  Thanks.

    HI, cabrinii. 
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    Cheers,
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  • Is anyone else having issues with their mail , where the reply from the person you just contacted contains very old emails from a different contact ?

    Is anyone else having issues with their mail , where the reply from the person you just contacted contains very old emails from a different contact ?

    I mean that I sent an email to a contact of mine yesterday. His reply contained a stream of very old emails I had received in 2009 from a totally different contact all together !! The reply email was in my inbox as being from the original person I sent the email to. This is starting to happen more regularly now , so is a problem !

  • What are you listening to right now?

    So, let's kick this place off. Remember this is the off topic thread so try to keep discussions on phones in it's dedicated threads and not here.
    I am thinking music for this thread - what are you listening to right now? It doesn't have to be right NOW. It could also be the album or artist you've been playing non-stop for the last week.
    Me? Mastodon released their new album recently. It's called The Hunter. Great album!

    you know what i was thinking the same..i was going to make a thread as off topics only but thought no one would participate
    i just listened to the track you mentioned..
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    but i used to listen to this genre back in may i think
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