Mail IMAP Receiving Problem

Hello,
I am using mail to receive my emails from a web based account. I have set up my .mac personal email.This works fab on lappy and ipod. I now have a second account with a different provider.
I have put the account onto mail and it works to send email. I just cannot retrieve email off the server into mail. I can see it there when I right click the inbox and select Get Account Info. I can sync to the folders to but they are all empty on mail.
This is extremely frustrating as I have also linked this account to my ipod touch and it works wonderfully. I have tried deleting the account off mail and adding it again using the same settings as on the ipod to no avail.
It is set up on the ipod as IMAP and my lappy as IMAP in mail.
Both are password authentication as well.
Does anyone have any suggestions for me as I have run out of things to try.
Oh I also checked the connection doctor and it is saying that all is fine for connecting to the incoming and outgoing servers!
Hope someone can help me.
Thank you in advance
Laura

Laura,
Same thing on my new iMac and older iBook. POP works fine. IMAP connects, knows the folder structure... Even knows the mail count per folder when I query "Get Info" on the IMAP account. But, no emails are showing anywhere.
I've since given up and moved everything to Thunderbird from the Mozilla site.
Regrets,
Pete

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