Mail in Leopard (10.5.4) stops checking my IMAP e-mail account

I run my own IMAP e-mail server and have Leopard Mail check it every 5 minutes or so. Upon first start-up of Mail it works fine. After a while it stops checking e-mail. I first noticed this when I would hear a new e-mail come in via my iPhone (which is checking the same server in the same way Mail is configured to) but it wouldn't show up in Mail. Pressing the Get Mail button didn't do anything either. The only way I can get it to check mail again is to close Mail (closing Mail when this happens takes a really long time) and to re-launch it. This doesn't happen on Thunderbird on my Windows system so I know it's not the server. This also didn't happen on previous versions of OS X. How can this bug in Mail be reported? Is there anything I can do to fix it?

Hello Jon,
welcome to Apple Discussions. I don't know how to fix this issue. But if you want to report a bug to Apple you have to join the [Apple Developer Connection|http://developer.apple.com> before. To actually write a bug report afterwards go to [this page|https://bugreport.apple.com].
floba
(MN329)

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