Mail in subfolders "ON MY MAC" vanished

4 weeks ago, I switched my mail server to gmail so I could use the IMAP functionality. I opened my mac mail as usual this morning and the mail messages (appr. 1500) had vanished from my subfolders. Unfortunately I had not taken time to setup my time machine yet. Any suggestions?

This is a Gmail issue.
It is not possible to delete something from Gmail over IMAP: Gmail doesn't let you do this. When you "delete" something from Mail, it "deletes" it from the Mac. However, if you show the "All Mail" folder, you will see ALL your email in Gmail.
There are 2 solutions to this:
1) If you go to your Gmail web account, you can select which Gmail labels are shown over IMAP. You should disable "All Mail" so you won't see the folder in Mail.
2) From the Gmail web interface, you can actually permanently delete emails. Go ahead and delete them there and they will be gone forever from Gmail, and from Mail.
This is not something Apple can address. It's how Gmail implements IMAP, which is totally nonstandard.

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Trouble syncing Mail folders/subfolders

Hi to anyone who reads this.
Not sure where to turn for help right now. Apple Tech Support says this is a .Mac problem; .Mac says it's an Apple Tech Support issue. I'm in the inferno.
Like a lot of people, I download a lot of e-mails from the server and put them into folders and subfolders (and sometimes sub-subfolders). Some folders are important; others are not. It is critical that I have access to these important folders over the holidays when I'm not at my iMac. I have a .Mac account, so I should be able to do that. But when I try to sync, the folders don't show up (or...worse...only a few of them show up). For those of you who want to read on, please do.
I initially tried this sync with my folders about two months ago. It didn't work -- it wasn't critical to me then, so I didn't pursue it. What happened then was that I dragged the main folder(s) with several subfolders (and lots of e-mails) from where they sat in my mail program to below the globe icon for my .Mac account. The colorful ball whirled for quite a while. Then I went to the .Mac site, opened my mail and found only a few of the folders and subfolders had transferred. I was frustrated, but I stopped worrying about it.
Fast forward to today. I have a very strong need to have access to those e-mails while I'm away. I have tried to sync many times in the last day. Most recently, I have manually sync'd everything, so I know the sync works for my iCal and address book (although strangely, the automatic one looked like it worked, but it didn't). Nevertheless, the calendar and address books are completely up-to-date. I double-checked that the memory wasn't a problem. It's not. I even increased the storage allotment for mail to 700.
Trying everything I could think of, I went to the .Mac site, opened my folders, deleted the old (incompletely transferred and NEVER effectively synchronized despite autosyncing) folders from a few months ago and started over. (By the way, not that it matters, but the main folders under the globe icon are white, not blue, and the subs are blue...not sure what that means.) I have tried in many ways to get the folders I created in my Mail program to transfer to .Mac by placing them under the globe icon and then pressing the sync button. Nothing seems to work.
Help. Do you know what is wrong? Do you know what department at Mac should be helping me? What else do you need to know to help answer this one? I really need those e-mails -- far, far too many to resend to myself to put on the server over the holidays. Hundreds!! All very important for a conference I am planning.
Thanks so much!!! By the way, I'm a 10.4.3 user. I wish I could tell you whether this happened before or after the upgrade this fall, but honestly, I just don't remember.

Richard Eitel wrote:
I have an iMac with many mail folders containing many emails. I just purchased a MacBook. Is there a way to transfer the mail folders and all the existing emails onto the MacBook
the easiest is to use Migration Adssistant (it's in Applications/Utilities). It lets you transfer all your user settings, not just Mail. If you are interested in Mail ONLY, copy the entire folder /users/username/library/mail and the file /users/username/library/preferences/com.apple.mail.plist. when you start Mail after that it will look just as it did on the old computer.
and once that is accomplished is there a way I can keep both mail accounts in sync?
if you use an IMAP email account, this is automatic. if you use POP, it's impossible.
I would like to be able to file or delete an email on one computer and have the same action take place on the other computer.

TS3276 I'm now having trouble getting mac mail to work on my mac. The mobile me account works great on iphone and ipad but it won't connect to my mail account. Password is correct. What else can I do? Using OS10.68

I'm now having trouble getting mac mail to work on my mac. The mobile me account works great on iphone and ipad but it won't connect to my mail account. Password is correct. What else can I do? Using OS10.68

HI,
The Apple IDs from @mac.com and @me.com (Older MobileMe and more recent iCloud Names) are also Valid AIM Screen names.
Any other sort of Apple ID is not a Valid AIM Name.
A Google ID that is associated with Google Mail Account (And has "Talk" enable on your Google Settings) can be used in iChat as Jabber Name/ID. (Google Run Jabber server).
Jabber and AIM are different IM Services and it is not easy or straight forward to add Buddies from one Service to the Buddy List of another. (As A Starting point consider it "impossible")
iChat 4 and 5 have links to the registration page of @Mac.com here with a "Get an iChat Account" button in the add (Account) screen (You select @mac.com or MobileMe and then press the Button - Choosing AIM and then pressing the button used to lead to the AIM registration page but AIM moved their page).
Apple IDs can be any valid email (or an @mac.com or iCloud registration)
Therefore you could make a Google ID into an Apple ID.
However this will not be a valid AIM Screen Name the way @mac.com or MobileMe/iCloud ones are.
Valid AIM Screen Names in Table (pic)
7:46 PM Monday; December 5, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Mail sees the number of .Mac mail messages, but not anything else about 'em

Pretty straight forward problem.
Mail says I have .Mac mail on all of my .Mac accounts yet when I click on them in Mail they cannot be seen in the list.
ALL SOFTWARE IS UP TO DATE/LATEST AVAILABLE.
Do ports have to be opened up for Mail to work? If so, how do people like me with five computers in their house each use Mail?
In the left pane under the INBOX, I see all of my accounts.
For one/my/main .Mac account, I hear the chime of NEW MAIL and see the red circle/dot with the number of new mails.
When I click on the .Mac account, the right/upper pane shows nothing - it is blank.
All of my other myriad of pop/imap accounts defined in the mail.app work perfectly well.
.Mac mail accounts.
email accounts from .Mac.
Family pack gives a person five accounts. I mentioned that so that it the fact it happens with all the subaccounts and all my computers would eliminate any individual account and any individual computer from being significantly different than any other typical setup and thus eliminate them from being the focus on any suggested fix.

I'd suggest creating a new test user account from the system preferences. Log in, open Mail, enter your .Mac settings and see how it goes.
Alternatively, you can try to reset Mail.app by renaming (for backup purposes) the following files: (This will affect your other mailboxes as well!)
Preferences: your_name/Library/Preferences/com.apple.mail.plist
& Mail folder: your_name/Library/Mail/
Assuming a new Mail setup actually works, post back in case you need help on importing your old POP3 messages.
If not, I've no idea what to do... Your firewall should not affect .Mac behavior. (I got to admit, I don't particularly like Mail.app's buggy IMAP implementation.)
Good luck!

I recently purchase an ipad2. I also have a mac laptop. Now, when I facetime call using my iphone to my ipad2 or mac, it states busy. how can i fix this problem? I have the same apple id e mail for both ipad2 and mac. it might be getting confuse now.

I recently purchase an ipad2. I also have a mac laptop. Now, when I facetime call using my iphone to my ipad2 or mac, it states busy. how can i fix this problem? I have the same apple id e mail for both ipad2 and mac. it might be getting confuse now. I want to be able to face time also using my ipad2 to my laptop especially if one of the members of the family is traveling. Thanks.

thanks. your answer was correct, clearer. I have another question, maybe you can answer. I just purchase my ipad2 2 days ago. yesterday, there was a sound. today there is no sound. there is a sound only in movies and you tube and music. but no sound on all apps and keyboards. I look it up and seems like ther are few that have this problem. I called walmart coz I bought it there and they told me that they have not heard that before but if I can't fix it, just return it and exchange it with anew one since I have 14 days to do that. I tried rebooting it and still won't work. Should I just restore it?

Can you move mail folders from an old .Mac account to a new .Mac account?

I hope someone can help since even the Mac Genius at the Apple Store nor Applecare seem to know.
Due to massive spam to my .Mac account & it's alias accounts I opened a new .Mac account before my old account died. However, without any answers my old account died last night. Which probably doesn't help.
1. Is there a way to move my mail folders in 'mail app' from my old .Mac account over to the new .Mac account?
2. In 'mail app' > preferences > add account > the pop-up box for the new account automatically shows my old .Mac account information, full name, description, user name. But, if I replace that information with my new .Mac account name and info no one can tell me if that automatically delete any mail folders/information from the old account.
Basically I'm lost because no one seems to understand how the system works, not even the Mac Genius.
Any ideas?

You're welcome.
Second, because I couldn't get any real answers somehow last night I managed to drag & drop my 'mail app' mail folders onto my desktop. At least I have it there, LOL.
What do you mean by Mail.app mail folders? There is a single Mail folder which contains all Mail.app data (account folders, mailboxes, rules, junk mail learned settings, etc.) except for the Mail.app preference file which stores all account information and is stored in your Preferences folder.
Did you place a copy of the entire Mail folder located at Home > Library > Mail on the Desktop?
The question is can that mail folder from the desktop be placed into mail with the new .Mac account? Some of the old folders were from "on my mac" and some with .Mac & the server so not really sure what moved to the desktop. But, at least it's something.
The answer to this question is no. User created "On My Mac" location mailboxes are stored locally on the hard drive and are not associated with any account. User created "On My Mac" location mailboxes are located in the Mailboxes folder at Home > Library > Mail > Mailboxes are are not deleted when deleting an account or changing existing account information with Mail.
When creating an account with Mail, an account named folder is created within the Mail folder at Home > Library > Mail named by the user name and incoming mail server for the account. The associated account mailboxes are located within the account named folder with the exception of locally stored mailboxes for a .Mac type account or IMAP account. Locally stored mailboxes for a .Mac type account or IMAP account are located in the Mailboxes folder at Home > Library > Mail > Mailboxes. This would be the account's Drafts, Sent, Trash and Junk mailboxes if these mailboxes are not stored on the server which is available under the Mailboxes Behaviors tab for the account preferences.
Since a .Mac type account is really an IMAP account and behaves in the same way, you have the option to store Drafts, Sent, Trash and Junk messages locally on the hard drive with Mail for the account preferences.
Were you accessing your old .Mac account as a .Mac type account with Mail and if so, what were/are your settings under the Mailbox Behaviors tab for the account preferences for Drafts, Sent, Trash and Junk messages - storing these messages on the server or locally on the hard drive?
Since a .Mac type account with Mail is really an IMAP account and behaves in the same way, messages in the account's Inbox mailbox remain on the server and since Apple/.Mac has now cancelled this account, messages in the account's Inbox mailbox on the server have been deleted.
When you open the 'mail app' >file>add account> the pop-up box automatically has the information in there from the expired .Mac account.
Is your old .Mac account information still available at System Preferences > .Mac under the Account tab?
If so, this is where the Mail.app is getting the old .Mac account information which needs to be changed to your new .Mac account information.
If you placed a copy of the Mail folder on the Desktop for backup purposes, you can can create your new .Mac account with Mail which should not change or affect your existing .Mac account with Mail but you cannot "merge" account named folders and mailboxes between two accounts.
You can use the Import Mailboxes feature to import the old account's Sent mailbox if you did not store Sent messages on the server for your old .Mac account preferences.

The mail application on my I-Mac dates all mail, whether sent or received, as 5th (of whatever month it is). The computer clock is working, so it's not that. And the time seems to be right. I have no problem with my MacBook. Can anyone help, please?

The mail application on my I-Mac dates all emails, in or out, as 5th (of whatever month it is). It seems to get the time right.
The computer clock is fine. I have no problem with my MacBook - just with the I-Mac. Any ideas, please?

OK Vicky, good clues...
See if this helps...
Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over. See if there are duplicates, should be one for Incoming & one for Outgoing.
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544

Sending mail with attachment fails on MAC Mail and WRP400.

Sending mail with attachment fails on MAC Mail and WRP400.
We have hundreds of WRP400 connected with Mac (Machintosh) computers. No special configurations are applied (no virtual server or DMZ). Web navigation, P2P programs and sending mail without attachment work right.
The problem is the impossibility to send mails with medium or big size files attachment from MAC Mail.
If we use Windows PCs or a different linksys routers (eg. WRT54G) the problem not happens.
We have upgraded WRP400 firmware version from 1.00.06 to 2.00.05 but the result is the same. Sending mail with attachment using Mac fails.
We tried to configure WRP400 with DMZ to a particular MAC. We tried to configure Virtual server on tcp 25 port of a MAC. The result is always the same.
This is a WRP400 bug? Windows PCs work right. MAC and MAC mail works right with other linksys router.
We need help. Thanks.

The problem was fixed since beta firmware 2.00.11.
I think that this issue was caused from a bug that decrease upload bitrate of WRP400 after some days of activity.
See more details on Cisco forum under title "WRP400 stops responding after browsing certain websites".
Thanks.

Can't send mail from my ibook g4 mac os x 10.3.9

Hello,
Everything was working fine until yesterday (Oct 31st)-
Suddenly i could receive mail directly via my mac ibook g4 (mac os x 10.3.9) but could no longer send anything out.
How can i fix this problem and why did it suddenly happen? I don't think I changed anything on my mac.
I would greatly appreciate any help on this ...Please!!

thanks for the response;
can you explain exactly what you mean?
basically i haven't been able to send any mail out using my @mac.com email address for the last 3 days which seems like an unusually long time.
I guess I don't really understand because I thought if I want my mail sent out using my @mac.com email address, I would need to use the stmp.mac.com server .. is that not correct? I mean can I use another server via my old mac which would allow for me to use my @mac.com email address or do you mean I need to use a gmail or other email account?
would greatly appreciate a detailed response on how to be able to send mail via my mac directly using my mac.com email address.
but failing that, can you walk me thru how I would use a gmail account - I don't know how to set up the preferences under mail to do that (account type? server setting?) or if there's an article online you can steer me to that would be great.
I don't have any other active servers for my mail set up at the moment (used to have aol and earthlink but no longer have those accounts).
thanks in advance..

Export Apple mail to Outlook 2011 for Mac

Hi everyone,
I don't like the serie Mail/iCal/Carnet d'adresses from Apple, reason why I bought Outlook 2011 for Mac.
I succeed transferring all my contacts to Outlook.
I try now to transfer all my mails with their categories to Outlook too but I don't succeed. I read some discussions on this forum but they are obsolete as they were with snowLeopard and Outlook 2011. Would someone have good news for me and find a way to transfer all the mails with their categories from Apple Mail to Outlook 2011 for Mac ?
It would be nice and to receive a positive answer.
Thank you for your help
Renée

INFORMATION on Emailchemy from another Forum
I’ve found a way in which you can import Apple Mail into Outlook 2011 on Mac OS X Lion.
The software I’m running is Mac OS X 10.7.2 on a 2011 MacBook Pro.
You need to purchase an app called Emailchemy. It’s 29.99 for an individual license, and 49.99 for a family license. There are enterprise versions available as well.
Once you run the app, you need to do the following:
1. Export all mailboxes from Apple Mail to your desktop (or any other suitable location on your computer). You do this by selecting the mailbox, and then clicking on “Mailbox”, and then “Export Mailbox”. Save the destination, and the file is saved automatically.
2. Then you open Emailchemy and do the following:
- click on “toolbox” in the bottom left hand corner
- click on the second box on the top left hand called “advanced email conversion”
- click on “add file”
- select the folder (s) you just exported from Apple Mail (e.g. Inbox.mbox)
Now here comes the trick
- select format “apple mail 1.0 in the format option at the bottom
- then 3 sub-folders will appear “info-p.list”, “mbox” and “table of contents”
Select “mbox”
- click on “convert” and choose a save file name. Choose the format “MBOX file (standard mbox)”
- click on save
And you then have a folder created which Outlook 2011 recognizes and can import.
I just imported all my Apple Mail into Outlook 2011 – it works really well too – the formatting, attachments, etc are all there!
Hope this helps.

HT1146 I can not get my mail to send on my mac. It has been fine until about 2 hours ago, incoming mails are fine. I have jused all of my 3 accounts and I can't send from any og them (they are all on different servers) anyone have nay ideas on how I can f

I can not get my mail to send on my mac. It has been fine until about 2 hours ago, incoming mails are fine. I have jused all of my 3 accounts and I can't send from any og them (they are all on different servers) anyone have nay ideas on how I can fix this?

Jailbreaking violates the Apple warranty and licensing agreement and voids ALL support from Apple. No one on here can help you as doing so is a violation of the Terms of Use of these Communities. If you send the iPad to Apple they will just send it back to you as they are not permitted to work on a machine that has been jailbroken.

I have created a merged letter (mail merge) using Word for Mac. But I cannot merge the letter to my contacts which are in the Apple Mail Application. Is it possible to do this?

I have created a merged letter (mail merge) using Word for Mac. But I cannot merge the letter to my contacts which are in the Apple Mail Application. Is it possible to do this?
Word for Mac 8
i mac intel

This is the Apple Keynote discussion, you should post in the Microsoft forums where the experts there can help you, there is a dedicated mailmarge discussion here: Microsoft Office Word Mailmerge

Using Mail in Tiger, Messages in .mac account not deleted

I have recently upgraded my Slot loading iMac to Tiger. I have had a .mac account for many years.
I'm just starting to use Mail in Tiger to see if I can filter the Junk mail. The filter training seems to work OK, but once I delete the Junk messages in Mail, a copy of the Junk stays on my .mac account.
To delete the Junk on .mac, in Mail I have clicked "synchronize .mac account" and also "Erase deleted messages .mac account", but it dosen't seem to work.
What am I doing wrong? Do I have to wait? Is there a time lag? Or am I just using the wrong tool?
I searched the discussions for this but could not find a smilar question.
Thanks!
Slot loading imac Mac OS X (10.3)

Carlson,
I was not recommending any change, but only what was selected, to see if it might provide a clue -- it did not.
Create a New Mailbox, as On My Mac. Open the troublesome message (or highlight in the list of messages), and click Message, and in the pull-down choose Move Message, and target the New Mailbox you have just created.
Close Mail, and in Safari see if the message remains in the Inbox, on the server. If not, then in the Finder, open Home/Library/Mail/Mailboxes and find the New Mailbox you just created, and delete it.
Relaunch Mail, and see if any trace of the message remains. I have been researching some similar behavior with some bad acting messages, but not with an IMAP or .mac account, so I don't know if this will work, or not?
Ernie

Outlook 2013 and exchange. Cant see new mail in subfolders.

Hello,
In our company we have exchange 2010 with sp3 and all clients with windows 8.1 and Outlook 2013. Problem is that clients have problem with new messages in their mailboxes. they cant see new messages in subfolders. In Outlook 2010 everything worked fine,
and after migration to 2013 this problem started.
For example:
There is user mailbox. He have a lot of subfolders. All subfolders is for varies companies. So he created rules, then someone writes from campany, mail goes to its subfolder. Problem is that then user opens Outlook in the morning, he can't see that
new mails are arrived to those subfolders. User must open that subfolder and only then, inside that subfolder he can see unread message. But how user can know, that inside is unread mail? :) Sometimes everything works fine, and sometimes user can't see new
mails. Then he opens OWA, all new mails is marked as unread and there is number near subfolder with unread mail count.
And this problem repeats to all users. I updated exchange to SP3 update 6. Operating system and Outlook is up to date. Recreation of profile helps for a week or two (Or user do not notice problem), and after that user calls me again with the same problem.
And this happens not for one user but for all. Sometimes restarting Outlook helps, after restart number with unread mail count appears near subfolder. There is no addins or other changes in Outlook. Search folder is not a solution, because there is a lot of
subfolders, so it would be a mess.
Can you advice me? Where can be problem? Is it global for all users who are using exchange 2010 and Outlook 2013?
Mantas

I tryed using search folder but this solution didnt helped. Then user opens Outlook he sees unread mail count near subfolder, and sum of unread mails in search
folder. But somefing happens and new mails does not appear neither in search folder neither near subfolders. But then client opens subfolder there are unread mails. In OWA everytime everything is OK. So user must check in OWA is there new mails and in which
subfolder, then he opens that subfolder in Outlook, and uhnread mail is here.
And another thing. Now one of clients have this problem. There is no count of new mails in subfolders, outlook does not show it, but OWA shows. In rules, client created few rules, near rules in action section,
there is icon, it looks like screwdriver and wrench, i went to propeties of those rules and removed "Stop processing more rules", and this icon disappeared. All rules updated to server, and after that, new messages counts appeared near few subfolders.
Is it possible that somehow this message count is combined with rules? Ant what does whis screwdriver and wrench icon means?
Mantas

Import mails from microsoft outllook to mac outlook

Am trying to import mails from MS outlook to MAC outlook and its not importing all msgs/ folders..
adv why??

You're in luck, Imap and Exchange accounts store their data on the server.
Leave Outlook alone, just add the accounts to Mail and let them synchronize, no import required. You can leave them in Outlook or remove them as you please once everything in Mail is done.

Mail in subfolders "ON MY MAC" vanished

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