Mail 'incoming mail' password problems

Hi everyone, I wonder if anyone can help with the settings in Apple mail on my G5 OSX 10.5.8?
I have recently opened a new email account but I am having difficulty with the settings in 'mail' I have set everything correctly but my 'incoming password' set on my G5 desktop is being declined. I have used the same settings on my G4 laptop, and my Mac pro with some difficulty but I got there in the end. I have also set it up on my iphone 4s without any problems. But my G5 no matter how many times I try, which is several, refuses point blank! I have tried both POP and IMAP, different servers advised by my web hosts, but all to no avail. I have had some limited success where it allows it for a few emails/moments both ways but then refuses. Also I have been able to send emails without a problem, but not able to receive. I have obviously checked all the settings numerous times, and they have been checked and agreed with by the web host. The problem appears to be the 'incoming password', which I have also tried changing for the email account. For some reason my G5 seems to be just sending the wrong password? I'm not sure if this can be an encryption problem? I have other email accounts on this computer and they are all working fine. I have tried deleting the 'keychain access' for the account and starting afresh, and even tried using a different keyboard to type in the password, to no avail? I did not have an easy time setting the G4 (OSX 10.5.8) and the Mac Pro (OSX 10.6.8) but they are working okay now. If I use the Outlook Web App on the same computer it logs on no problem. It is the apple 'mail' on the G5 OSX 10.5.8 which is causing the problem. I am drawing a blank on this one and would be grateful for any advice? Thanks.

Create a New User Account, and as that New User try to set up this one account -- as it is POP, set to leave messages on the server after download. If not familiar with setting up a New User Account, see:
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8235.html
This will be a useful test, and is not meant to suggest a permanent switch to the New User Account, but rather a test of the Mail application outside of your normal User Account.
Also in System Preferences/Networks click on Advanced, then Proxies and make sure no proxy selections have been checked.
Ernie
Message was edited by: Ernie Stamper

Similar Messages

Constant Mail password problems...

Always asks for password even though I 'save' option when entering password. Have gone into Key chain and redone all mail pasaswords. Reinstalled Mail. This has been going on for years with all my 15 or so Macs- not some new strange thing that just started. Always had problems with Mail passwords. Is there a definitive handle for this crappy app? Even if it was just a once a week handling, that would be better than every time I try and get Mail it asks for passwords! What a waste of our time!
Dual 2.5 G5 Mac OS X (10.4.9) 6.5 GB
Dual 2.5 G5 Mac OS X (10.4.9) 6.5 GB

I just had the same problem but not only with mail - with all my apps. Seems the keychain got corrupt somehow. I called tech support and here's what they walked me through which worked for me - hope it works for you.
1) Completely quit all your apps except for Finder and Dashboard
2)Go to: Macintosh HD > Users > (Your Home Folder) > Library Folder
Delete the Keychains Folder
3) Then go to: Macintosh HD > Users > (Your Home Folder) > Library > Preferences Folder
Delete file named com.apple.keychainaccess.plist
4) Restart your computer
Once you've booted back up test it out by opening Mail. It will ask you for the password once more, since you're basically starting a new keychain from scratch. Be sure the password is correct before you click the "Save Password in Keychain" box. I was told conflicting passwords is most likely what caused mine to become corrupt.
Good luck, I hope that helps.
iMac Intel Core Duo Mac OS X (10.4.9)
iMac Intel Core Duo Mac OS X (10.4.9)

Outgoing Mail & Password Problems-Solution

Hi All,
After upgrading to Snow Leopard I had a couple of issues.
1) Couldn't send mail
2) Passwords in Mail were not getting saved
To resolve the outgoing mail problem see this article
http://support.apple.com/kb/TS2998
Basically edit your outgoing server and change the outgoing port to custom and put in you appropriate port number. I use Cox without SSL so I used 25
For the password problem go to your Home folder, go into Library and move the folder called "Keychain to the trash then restart. After restarting open Mail go into Preferences and add your password back to your account. It should now retain the password. This will also help with other apps like Safari that use Keychain to store passwords.
Also I was able to copy a keychain from another computer to get back all of the passwords I already had. After the upgrade my keychain was mostly empty.
Good Luck,
Mark

Had been trying that, to no avail. Found that I had to entirely delete the account and set up entirely new account with new password which worked.
Thx

Mail password problem with non Apple email accounts

If I quit Mail for any reason and then start it up again, Mail asks for the passwords to each and every one of my non-Apple email accounts. It does it every time. It's been doing it since I restarted after the last security update. If I put the passwords in, everything works until the next time I relaunch Mail. Is anyone else having a similar problem, and does anyone know how to fix this?

Try this: go to the Keychain Access utility, select the Keychain First Aid command under the File menu, and have it verify the keychain. If it encounters any errors, have it repair them and verify again. If it then comes up clean, try Mail again. If it still isn't holding the password, go back to Keychain Access, go to Passwords -> Internet, locate the item for your e-mail account, and delete it. Then try Mail again, making sure you have the password(s) correctly set in Mail's Accounts preferences.
Hope this helps.

E-mail password problem.

Today my Daughter tried to change her password as she has been unable to access her e-mails for the last 3 days. Tried the on line section with no luck, so called the helpdesk and was told that it had been compromised and it would be passed on to someone else and have a call within the next 4 hours. After 2 hours called back as I would have to go out and would not be available. This time the person I was talking to said it could be sorted with the screen share, which I agreed to. Within 10 mins she had the problem sorted and one happy Daughter. The thing is that when the Daughter looked at her E-mails there was one from BT last week stating that her account had been compromised and it was locked. What is the point of sending a e-mail to a account that is locked and unable to access. Must say that the second person to deal with this seemed to know what they were doing and fixed the problem which makes a change.

the email about the account would have been sent automatically and normal before the account is actually locked to allow you to change passwords that was from my own experience
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

How to find help for Apple Mail password problem -- using CLEAR/Verizon

I've established an alias e-mail address through Apple Mail. I've lost the password. Apple "Help" tells me to ask internet provider. But I only have a cell phone so Verizon doesn't allow me to ask my question. I use CLEAR to connect through Verizon.
This is confusing. I don't know where to go with this issue.

What is the domain for the email address? You need to get help from the email provider.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Voice mail password problem, iPhone 5S

I have a 5S, use AT&T for voice mail. Every time I finish listening to a voice mail, I get a pop up asking for my password. I enter the password, but after listening to the next voice mail, I get the pop up again. Happens EVERY time. The popup does not affect my receiving or listening to voice mails. I've tried hitting cancel to the popup request, but it continues to appear--and I continue to receive my voice mail. Its very annoying. How do I get rid of the constant popup?

KLSQUESTION wrote:
How do I discover the password for the voice mail?
Voice Mail is a Carrier controlled feature. Contact your Carrier.

Mail Password problems

I'm not having trouble receiving mail or sending it, but Mail asking me for my yahoo account password consistently. I always check the box that asks if I want to save the password in my key chain, but that doesn't seem to be working.
Help please!

We've been discussing this on some other threads. I (and many others it seems) am having the same issue with the password. I've done all the keychain stuff with Mac support, and a complete reinstall of the OS, and it doesn't fix it. The Gmail thing above is the only thing i've seen on the forums or support escalation that I haven't tried, will give that a shot.
thx.

E71 e-mail password problem

I have previously used my e71 to retrieve e-mail from my Hotmail account. Now when I try to do this, it is showing a screen with a red "@" above a box asking for a password to be entered. I have not knowingly set a password for this function and therefore can no longer retrieve e-mails. Can anyone suggest how I can get my e-mail access back ?
TIA
John.

I have been operating the account without a password. I have a limited supply of passwords and have tried all that I may have used, if I had needed to, and none work. I am assuming that the password was "set" by keys being "pressed" when in my pocket. If I cannot re-set the password, can I set up a new account as the "default" e-mail and simply ignore the one asking for an unknown password ?
John.

Cannot Send Mail/Password Problems

Whenever I open my primary e-mail account I get a message saying it cannot send mail because no password is provided for the account. (I can receive e-mails on this account, and can send and receive e-mails on my other accounts) I have tried re-entering my password and changing my password and neither have worked.
Any help would be greatly appreciated!!

The provider for my primary account is digis. And as far as I know everything is correct, I've been able to send e-mails on this account for the last year, it has only been the last month or so that I have been getting this error.
Thank you for your help!
Message was edited by: SmithChic

Mavericks Mail Password problem

In Mail, the box : " Mail can't connect to the iCloud account ...... Enter the password for user ......" keeps coming up.
I enter my Apple password & It's OK for a while & then the box comes up again !!
In Mail Preferences - if I put the password in & save it, the next time I look the password box is empty !!
Any Ideas ?

Hi Peter!
I have an article for you here that can help you troubleshoot any issues you may be seeing with Mail in OS X:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Additionally, you may also want to try simply toggling your Mail option in your iCloud settings:
iCloud: Open iCloud preferences
http://support.apple.com/kb/PH12802
Thanks for using the Apple Support Communities!
Cheers,
Braden

Networked user accounts, mail passwords not saving or notes?

Hi there,
I have a mac mini set up as a server with latest software. On it i have 20 networked users which use between them for different mac mini's.
Problem which i have come across and i haven't found a solution yet. When i created them emails on there user accounts the incoming mail password won't save? On occasion i has saved, but once log out of the user and log back in the password has gone. which then it prompts me to keep typing the password in and won't save the password. This is very frustrating!!
I have also just noticed when i put message in notes and then log out and log in the the message has gone. This got me thinking it could be something with the user account not saving any data that put in? I don't really want to reformat the server if i don't have to.
If anyone has solution to this problem, it would really handy to know?

I click the Note button, nothing happens. The feature is completely out of service. I don't understand. Am I missing something obvious? I have tried the keystrokes too, no reaction at all, no errors, just can't use Notes, at all! rrrrrrrrrrrrrrrr! Please help.
Update: I opened Console to see if I could find any errors immediate after trying to create a note and this is what I found:
6/26/08 10:28:31 PM Mail[236] * Assertion failure in +[NoteView updateFontAndRule:], /SourceCache/Mail/Mail-924/MessageViewer.subproj/NoteView.m:149
6/26/08 10:28:31 PM Mail[236] * WebKit discarded an uncaught exception in the webView:didFinishLoadForFrame: delegate: <NSInternalInconsistencyException> font-family cannot be nil
6/26/08 10:28:42 PM Mail[236] * Assertion failure in +[NoteView updateFontAndRule:], /SourceCache/Mail/Mail-924/MessageViewer.subproj/NoteView.m:149
6/26/08 10:28:42 PM Mail[236] * WebKit discarded an uncaught exception in the webView:didFinishLoadForFrame: delegate: <NSInternalInconsistencyException> font-family cannot be nil
6/26/08 10:28:42 PM Mail[236] * Assertion failure in +[NoteView updateFontAndRule:], /SourceCache/Mail/Mail-924/MessageViewer.subproj/NoteView.m:149
6/26/08 10:28:42 PM Mail[236] * WebKit discarded an uncaught exception in the webView:didFinishLoadForFrame: delegate: <NSInternalInconsistencyException> font-family cannot be nil
6/26/08 10:29:06 PM Mail[236] * Assertion failure in +[NoteView updateFontAndRule:], /SourceCache/Mail/Mail-924/MessageViewer.subproj/NoteView.m:149
Message was edited by: tfire1

Frontier mail send problem

I Can receive mail using the mail app but can not send it. Seemed like it ran fine before IOS upgrade to 7.1.2
FRontier support sent all the settings for incoming and outgoing mail. I have DSL . tried to set up additional outgoing servers but had no luck. Frontiers uses POP3

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
Gmail Account Will Not Connect to Gmail Server
http://support.apple.com/kb/ts3058
Error: “Server Unavailable” when accessing Yahoo on iOS devices
https://help.yahoo.com/kb/mobile-mail/error-server-unavailable-accessing-yahoo-i os-devices-sln8834.html?impressions=true
Unable to Delete eMail Messages
http://support.apple.com/kb/TS2475
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to delete ALL mail messages from iPhone/iPad in one step
http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/
How to Attach Photos and Videos to Emails on an iPhone or iPad
http://www.wikihow.com/Attach-Photos-and-Videos-to-Emails-on-an-iPhone-or-iPad
iPad Basics: Sending an Email With An Attachment
http://ipadacademy.com/2012/03/ipad-basics-sending-an-email-with-an-attachment
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Send Multiple email Attachments from your iPad or iPhone
http://ipadacademy.com/2014/03/how-to-send-multiple-email-attachments-from-your- ipad-or-iphone
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
Importing a Contact List CSV to the iPad
http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email! Mail Client with Attachments and Cloud Services
https://itunes.apple.com/app/group-email!-mail-client-attachments/id380690305?mt =8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
How to delete an email account on your iPad
http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
 Cheers, Tom

Mail passwords

I’ve been struggling with Mail passwords for the last few days.
My daughter wanted a second e-mail address. She set up a sub-account (I think that’s what they call it) with our ISP (SBC/ATT/Yahoo), and then I configured Mail. The account existed on their web page but we could not access it with Mail - the password was always rejected. I scoured the Mail discussion forum and tried everything that was mentioned for similar problems – from the obvious program and computer restarts, to dumping the account settings and re-entering them, to Keychain First Aid. Nothing worked.
So I created yet another address with the ISP. This too was easily accessible as a web page but not through Mail. I retried all the tricks that hadn’t worked before and they still didn’t work. Then I found another one – use the user name and password for the primary account on the incoming mail server and leave the authentication for the outgoing server on “none”. It worked. Sort of.
Now when I try Connection Doctor I’m told “Connection and login to server succeeded.” I am no longer asked for a password. I can send mail from the new address (and it shows the correct sender’s address on the receiving end). But I can’t receive mail. All of my tests mails just don’t show up (they are on the web page).
What do I try next?
iMac Intel20 Mac OS X (10.4.6)

Although available right away via webmail access, sometimes when creating a new email account takes longer for access via an email client depending on the ISP or email account provider.
Is this sub-account a full account or an alias account?
A full email account has it's own user name for checking the incoming mail server for the account and an alias account (or email address) uses the same user name and password as the primary email account. You cannot create an alias account as a separate email account with the Mail.app.
Have you tried contacting your ISP which was formally SBC and is now AT&T?

Cannot save Mail password

This topic has been brought up before but I have not found a solution to my problem. Mail does NOT save my account passwords (POP or SMTP), which I have to input every time I launch the application. Here are the details:
PowerPC G4 733 MHz
OS X 10.3.9
Mail 1.3.11
Mail server: bluehost.com
Open Mail, select 'get mail' -- asks for password. Can get incoming mail after entering password.
Preferences: input password for POP account, save.
Reopen Preferences: PW not there, field is blank.
If select 'get mail' immediately after putting PW into preferences, does not ask for PW again.
Quit Mail, reopen Mail, 'get mail' asks for PW again, and PW does not appear in Preferences.
Have checked box in Mail to save PW in Keychain, does not save it in Keychain
Have repaired permissions using Disk Utility
Have run Keychain Repair, no problems found
Have manually entered Mail account PW into Keychain, then checked 'save' in Mail password dialogue box. Does not save PW for use in Mail. The info appears in the Keychain but I don't think it's actually doing anything, since I entered this manually.
Again ran Keychain Repair after manual entry of Mail account info, no problems found
Similar problems with SMTP password, although sometimes this actually seems to be saved in the Preferences after entry. Still asks me for the password the first time I send a message after launching the application, every time.
Occasionally I also get a 'password rejected' error message, but re-entry of the password is usually accepted.

OK. Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
The following is how you might be able to solve this problem in Mac OS X 10.4 -- I don’t know whether there are any differences in this regard in Mac OS X 10.3:
1. Open /Applications/Utilities/Keychain Access
2. In Preferences > General, click Reset My Keychain and proceed as requested. A new (empty) login keychain should be created and the old one renamed and removed from the keychain list, but not deleted.
3. You can add the old (renamed) keychain (stored in ~/Library/Keychains/) back to the keychain list by clicking the [+] button in Edit > Keychain List.
4. You can move/copy password entries from the old keychain to the new one if wish.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

Mail 'incoming mail' password problems

Similar Messages

Maybe you are looking for