Mail is asking for a password but does not recognized nput
I currently have Road Runner Broadband services thru our local cable company. Until recently, my email was no problem. All of a sudden, I'm getting a pop up window requesting I enter my password. I have tried the original password used by the service provider, plus the one I changed it to... says it doesn't recognize the password. Called service provider and after about 30 minutes of diagnostics,to include verification of all settings originally installed as part of the cable service and provider says it is not an issue with the cable, its with the iMac... Any suggestions? Would the problem go away if I deleted the Road Runner software and reinstall it? Very frustrating.
I'm having the SAME issue! It affects both a Gmail POP account and another POP account we have set up. Both accounts intermittently display the "lock" symbol, and even when the correct passwords are entered, they're not always successful in "unlocking" the mailbox :/ Sometimes it happens, sometimes it doesn't. The piece I felt I could add to this discussion was the Gmail piece...I find it hard to believe anything is wrong on the Gmail end of things so often. I can't think of any user-selectable setting that would fix an intermittent problem. Apple, if you're reading: bug fix? Please? And to the kind person who suggested a restart of the software cures the issue, I postulate: should we really need to do so? Again, I suggest: Apple, bug fix? Cheers from Boston.
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