Mail is preventing shutdown

Every time I try to shut down I get told that Mail is preventing shutdown, I know how to force quit but how do I prevent it from happening in the first place?

Please follow these directions to delete the Mail "sandbox" folders. In OS X 10.9 there are two sandboxes, while in 10.8 there is only one. If you're running a version older than 10.8, this comment isn't applicable.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Repeat with this line:
~/Library/Containers/com.apple.MailServiceAgent
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

Similar Messages

  • Mail repeatedly prevents Macbook from shutting down

    When I attempt to shut down my computer, after the countdown, a dialog box saying that my Macbook can't shut down due to Mail not quitting pops up. I force quit Mail and then it shuts down correctly, but this has been an ongoing thing. It originated maybe 2 weeks ago. Prior to that, I never had any problems with Mail preventing shutdown. Any ideas?

    Bryan, RC-R, TBrad, Barry, Eric;
    I am new posting here, and only a 10 month Mac User.   I have had a similar problem with Mail.   I did try opening the activity window to examine for any processes working, during any Laptop shutdown actions.   The "Activity" screen for MAIL was empty.
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  • HT1277 my mail will not open after I click on mail.when I try to shut down my laptop ,it wouldn't  telling that mail is preventing the computer from shutting down,asking to quit Mail and when I do mail dose not quit

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    Mail is open but it is frozen, being this the reason why you cannot open the Mail window. Press Alt, Command and Esc keys or go to  > Force Quit, select Mail and force quit it. Finally, you will be able to turn off or restart the MacBook

  • Mail keeps preventing me from shutting down

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    ~/Library/Mail/Bundles
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    Services ▹ Open
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    2. Repeat with this line:
    /Library/Mail/Bundles
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    Hello,
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    iMac, Mac OS X (10.7.3)   <  your profile
    If that is correct, try updating your system software. Click your Apple menu > Software Update.
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    Can you quit Mail before starting the shutdown process?

  • Problems with mail after every shutdown

    I posted a few days ago when mail kept crashing following the security update (probably due to me not closing all applications before installing).
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    However, since then I have had problems with mail every time I restart my computer. Every morning, it mail crashes when I open it. I have fixed it a few times by quickly deleting select messages from my inbox before it crashes, but today I can't even do that. Resetting junk mail filter doesn't seem to work now. It's weird because once I get mail open I can close/open with no problem. I only have problems again after I have shutdown the computer.
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    Date/Time: 2007-06-01 09:53:53.492 -0700
    OS Version: 10.4.9 (Build 8P135)
    Report Version: 4
    Command: Mail
    Path: /Applications/Mail.app/Contents/MacOS/Mail
    Parent: WindowServer [61]
    Version: 2.1 (752)
    Build Version: 1
    Project Name: MailViewer
    Source Version: 7520000
    PID: 221
    Thread: 3
    Exception: EXCBADINSTRUCTION (0x0002)
    Code[0]: 0x00000002
    Code[1]: 0x9a397784
    Thread 0:
    0 libSystem.B.dylib 0x9000b448 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000b39c mach_msg + 60
    2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
    4 com.apple.HIToolbox 0x9329bb20 RunCurrentEventLoopInMode + 264
    5 com.apple.HIToolbox 0x9329b1b4 ReceiveNextEventCommon + 380
    6 com.apple.HIToolbox 0x9329b020 BlockUntilNextEventMatchingListInMode + 96
    7 com.apple.AppKit 0x93780ae4 _DPSNextEvent + 384
    8 com.apple.AppKit 0x937807a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
    9 com.apple.AppKit 0x9377ccec -[NSApplication run] + 472
    10 com.apple.AppKit 0x9386d87c NSApplicationMain + 452
    11 com.apple.mail 0x000871d8 0x1000 + 549336
    12 com.apple.mail 0x00087080 0x1000 + 548992
    Thread 1:
    0 libSystem.B.dylib 0x900553a8 semaphoretimedwait_signaltrap + 8
    1 libSystem.B.dylib 0x90055204 pthreadcondtimedwait + 676
    2 com.apple.Foundation 0x92c625d4 FCONDITION_WAITTIMEOUT + 144
    3 com.apple.Foundation 0x92c624f0 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
    4 com.apple.MessageFramework 0x9a2b9d90 -[InvocationQueue _drainQueue] + 176
    5 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
    6 libSystem.B.dylib 0x9002be08 pthreadbody + 96
    Thread 2:
    0 libSystem.B.dylib 0x900553a8 semaphoretimedwait_signaltrap + 8
    1 libSystem.B.dylib 0x90055204 pthreadcondtimedwait + 676
    2 com.apple.Foundation 0x92c625d4 FCONDITION_WAITTIMEOUT + 144
    3 com.apple.Foundation 0x92c624f0 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
    4 com.apple.MessageFramework 0x9a2b9d90 -[InvocationQueue _drainQueue] + 176
    5 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
    6 libSystem.B.dylib 0x9002be08 pthreadbody + 96
    Thread 3 Crashed:
    0 com.apple.MessageFramework 0x9a397784 -[ABAddressBook(MailAdditions) _bestRecordMatchingFormattedAddress:inSubscribedContent:] + 0
    1 com.apple.MessageFramework 0x9a2dc7f0 -[ABAddressBook(MailAdditions) bestRecordMatchingFormattedAddress:] + 44
    2 com.apple.MessageFramework 0x9a2dc6c8 -[MailAddressManager bestRecordMatchingFormattedAddress:] + 184
    3 com.apple.mail 0x00040ee0 0x1000 + 261856
    4 com.apple.mail 0x00037014 0x1000 + 221204
    5 libobjc.A.dylib 0x90a461f4 objc_msgSendv + 180
    6 com.apple.Foundation 0x92bdec94 -[NSInvocation invoke] + 944
    7 com.apple.MessageFramework 0x9a2b0800 -[MonitoredInvocation invoke] + 144
    8 com.apple.MessageFramework 0x9a2b9e80 -[InvocationQueue _drainQueue] + 416
    9 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
    10 libSystem.B.dylib 0x9002be08 pthreadbody + 96
    Thread 4:
    0 libSystem.B.dylib 0x900553a8 semaphoretimedwait_signaltrap + 8
    1 libSystem.B.dylib 0x90071be8 pthreadcond_timedwait_relativenp + 556
    2 ...apple.AddressBook.framework 0x94e35cac -[ABRemoteImageLoader workLoop] + 132
    3 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
    4 libSystem.B.dylib 0x9002be08 pthreadbody + 96
    Thread 3 crashed with PPC Thread State 64:
    srr0: 0x000000009a397784 srr1: 0x000000000008f030 vrsave: 0x0000000000000000
    cr: 0x24000248 xer: 0x0000000020000004 lr: 0x000000009a2dc7f0 ctr: 0x000000009a397784
    r0: 0x000000009a2dc7f0 r1: 0x00000000f0202ef0 r2: 0x00000000a0001fac r3: 0x0000000004a00490
    r4: 0x000000009a3ec540 r5: 0x0000000004a5cac0 r6: 0x0000000000000000 r7: 0x000000006e636f63
    r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000090a3f628 r11: 0x0000000000000001
    r12: 0x000000009a397784 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
    r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x00000000001b0000 r19: 0x0000000004a229a0
    r20: 0x0000000000000002 r21: 0x0000000000000000 r22: 0x0000000004a2f110 r23: 0x00000000001b0000
    r24: 0x0000000000000000 r25: 0x0000000000000000 r26: 0x0000000000000000 r27: 0x0000000004a5cac0
    r28: 0x0000000004a5cac0 r29: 0x0000000004a00490 r30: 0x00000000aa2b5048 r31: 0x000000009a2dc610
    Model: PowerBook5,2, BootROM 4.7.1f1, 1 processors, PowerPC G4 (1.1), 1 GHz, 768 MB
    Graphics: ATI Mobility Radeon 9600, ATY,RV350M10, AGP, 64 MB
    Memory Module: SODIMM0/J25LOWER, 256 MB, DDR SDRAM, PC2700U-25330
    Memory Module: SODIMM1/J25UPPER, 512 MB, DDR SDRAM, PC2700U-25330
    Modem: LastDash, Euro, V.92, 4.0, APPLE VERSION 2.6.6
    Bluetooth: Version 1.7.14f14, 2 service, 0 devices, 1 incoming serial ports
    Network Service: Built-in Ethernet, Ethernet, en0
    PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
    Parallel ATA Device: MATSHITACD-RW CW-8123
    Parallel ATA Device: TOSHIBA MK6026GAX, 55.89 GB
    USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
    USB Device: Microsoft 3-Button Mouse with IntelliEye(TM), Microsoft, Up to 1.5 Mb/sec, 500 mA
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    Thanks, Su
    PowerBook5,2   Mac OS X (10.4.9)  

    As I said in the other thread, in your case Mail was crashing because of a problem with Address Book, so it should be no surprise that resetting the junk filter didn’t really fix the problem. It would have been more appropriate to post back there instead of starting a new thread...
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    9. Check whether the problem is fixed now. If it is, you may be able to restore your contacts without the problem happening again by opening Address Book and doing File > Import > vCards to import the previously exported cards back into Address Book.
    10. If the problem has been fixed and .Mac synchronization of Address Book data was enabled at the beginning, enable it again, go to System Preferences > .Mac > Advanced, click Reset Sync Data, and choose the appropriate options to reset the Address Book data stored on the .Mac server with the data locally stored on the computer, i.e. sync data must flow from the computer to the .Mac server.
    Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

  • I am trying to shut down my MacBook Pro but mail is preventing it from shutting down and it will not allow me to quit mail

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  • How many iPhones stolen per day? Prevent shutdown.

    Dear friends.
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    Will Segatto wrote:
    Dear friends.
    Since I had my iPhone stolen I'm searching for a way (without jailbreaking it) to prevent that my new iPhone gets lost.
    "Find my iPhone" is only useful when the thief is dum.b as hel.l and when nobody has found it (yet).
    Does Apple see comercial advantages on this situation? How many iPhones are stolen a day?!
    I mean, why in the world wouldn't you develop security apps and security features so we don't lose our beloved phones?
    This is serious, and it seems Apple doesn't care. I don't want to jailbreak my iPhone, but you are not helping, Apple!
    I would like to see a Restriction setting that would block the shutdown of my iPhone when it's locked. It would require a passcode to shut it down. It's so simple!
    This way thieves wouldn't be able to shut it down!
    The same works for Airplane mode and Wi-Fi. A passcode should be required to turn it off (if I enable this feature).
    Advanced considerations: DFU mode and recovery mode should "expire", the iPhone should reset itself after some time (e.g. 10 minutes) so the iPhone would come back to life and allow tracking.
    SECURITY!
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    Best regards,
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    Sorry requiring a passcode to shut down the phone isn't a good idea.
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  • TS2537 Mail application cancels shutdown and refuses to quit

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    Back up all data.
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    Right-click or control-click the highlighted line and select
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  • Mail application cancels shutdown-white screen on computer startup

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    iStat Menus...
    http://bjango.com/mac/istatmenus/
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