Mail issue iOS 8.1

Stuck on checking for email on iOS 8.1 iPhone 4S
The screen turns out white and nothing happens.
Help!

Double tap the home button to open up the task manager and close the program out by swiping up. Try reopening the app to see if that did the trick. If not then reboot the phone by pressing and holding the home and power buttons for 15 seconds until the apple symbol appears. That should do the trick but in the rare case it does not delete and re-add the email profile you are attempting to access. If nothing works then make sure you have a back up and restore the phone.

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Ios 7 ipad2 mail issues

since downloading ios 7 onmy ipad 2 ,it continues to download emails back in time i am now getting emails from nov. 2013 .can not stop it .any hints out there?

Hey JRinNh,
Thanks for the question. It sounds like you are having trouble accessing your Gmail account. The following article may help to resolve your issue:
iOS: Gmail account will not connect to Gmail server
http://support.apple.com/kb/TS3058
Resolution
1. Check that your device is connected to the Internet by opening Safari and loading a webpage, such as google.com. If you cannot connect to the Internet, try the steps in this article.
2. If you have other email accounts on the device, check if those accounts can send and receive email.
3. If the issue is isolated only to the affected Gmail account, visit this website: https://www.google.com/accounts/DisplayUnlockCaptcha.
Complete the form to unlock the account.
4. If the issue persists, follow this Google support article.
5. Once the account has been unlocked, or the correct password entered, check that the issue is resolved. If not, remove the affected Gmail account from the device and add it to the device again: Settings > Mail, Contacts and Calendars > Add Account > Gmail.
Thanks,
Matt M.

Exchange mail after iOS 8 upgrade not working

exchange mail after iOS 8 upgrade not working.
I can not get email from my exchange account.
Any suggestion?

Just had this issue. I turned WIFI off and it connected fine. Then turned WIFI back on and working as always.
It had something to do with the WIFI conflicting with the exchange server.

Mail on iOS 5 and iCloud sync (Mails are not marked as read when I read them on my MacBook)

Hello everyone,
I am an iOS 5 and OS X Lion User in Germany and I have following question concering Mail on iOS 5 and iCloud.
I have a MacBook Pro 13" with OS X Lion 10.7.2 and an iPhone 4 with iOS 5. I also have an iCloud account (I switched yesterday from MobileMe).
When I receive a new e-Mail it will be pushed immediately to my iPhone an my MacBook. When I open this new e-mail on my iPhone, it is immediately marked as read on my MacBook. But when I open the new e-mail on my MacBook, it is not marked as read on my iPhone. I have manually to sync mail first.
Does anyone know if this feature is not supported on iCloud and iOS 5? Thanks for your help!

Add me to the list of people having this problem.
I have 1 Gmail account a 2 Google Apps accounts and this happens with all 3. If I read a messaging in Mail.app, it DOES get marked read on my iPod Touch, though.
If I read the emails on my iPod Touch, BlackBerry, or Gmail web interface, the read status does not get synced back to Mail.app unless I close and re-open it.
Not sure if this is an Apple issue or a Gmail issue, but it's VERY annoying and somewhat defeats the purpose of using IMAP.

IPad II Mail Issue

Constantly having to hard reset or double click home screen and shut down mail due to rotation issues. IOS 5.1.1. I have to do this 6-7 times daily. All other apps work perfectly. Need some help.

Hello there, Richard.
The following Knowledge Base article offers up some great steps for troubleshooting your issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Try these basic troubleshooting steps first
Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.Try to use an alternate Internet connection if available:
Try a different Wi-Fi connection
If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
Log in to your email provider's website to ensure that the account is active and the password is correct.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Outgoing email issue IOS 8.1

IPhone 6+ IOS 8.1
Since upgrading to 8.1 outgoing emails (smtp) require a network reset every day or so to work correctly.

Hello Clockworkmice,
Thanks for the question. If I understand correctly, you are having trouble sending mail on iOS. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

Why doesn't Mail for IOS show sent items?

Why doesn't Mail for IOS show sent items with an IMAP server account. Everything else works okay but there is two sent directories and no contant in any of them ...
Trouble is the same in both iPhone4 and iPad.
Exactly the same account shows everything on my Macintosh. Including Sent items.

Using the method described above I see outgoing messages that were sent from Mail on my iMac in the correct mailboxes for 2 different MobileMe accounts.
You seem to be having and issue where your database/setting are corrupted if your messages are in the wrong outbox. I would suggest deleting the accounts from your iPad and the reconfiguring them.
While viewing an email at the top of the screen, left of the trash icon, you should se a Folder icon. Click on that to send the message to another folder. Page 59 of the manual http://manuals.info.apple.com/en_US/ipad_2_user_guide.pdf
Message was edited by: J D Knight III (fixed page number)

Unity Connection Voice Mail Issue

Hi,
I have a weird Unity Connection Voice Mail issue and would appriciate any help i can get. Many thanks in advance.
I have Unity connection 7.0 and CUCM 7.0 integrated in a lab enviroment and here is what happens.
When I place a call internally say from 2001 to 2002, things work as expected, 2002 rings and it goes to voicemail where I can leave voicemail and listen to it from 2002.
However, if I place call from the PSTN to the same number 2002 (or any other number in other sites etc) the call again rings in 2002 and goes to voicemail, unity cnx plays the greetings for 2002 and says record your message as usual. Everything up to point is fine, then when the time on the PSTN phone is showing around 14 seconds into the call unity starts playing, "to send this message press one", if I press one nothing happens.
I have rebuilt unity and cucm, even just configured the bare minimum in the lab and still getting the same result. I tried calling from E1 connection and T1 connection but with the same results.
I have run out of ideas...
===============================
Here is a call trace from an internal call:
CallData, 1, CallerId=2003, CalledId=2002, RedirectingId=2002, Origin=16, Reason=4, CallGuid=8B7859FD6C16417A9A07F507418DD25B, CallerName=, LastRedirectingId=2002, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-001
Application, 1, 2003, AttemptForward
State, 1, 2003, State - AttemptForward.cde!Dummy
State, 1, 2003, Event is [NULL]
Application, 1, 2003, PHTransfer
State, 1, 2003, State - PHTransfer.cde!LoadInfo
State, 1, 2003, Event is [TrueEvent]
Application, 1, 2003, PHGreeting
State, 1, 2003, State - PHGreeting.cde!PlayGreeting
Display, 1, 2003, Call answered if needed
Display, 1, 2003, Playing greeting for Subscriber: hq2
Display, 1, 2003, No DTMF received
Display, 1, 2003, Playing greeting for Subscriber: hq2
State, 1, 2003, Event is [RecordMsgEvent]
State, 1, 2003, State - PHGreeting.cde!RecordMsg
State, 1, 2003, Event is [NULL]
State, 1, 2003, State - PHGreeting.cde!RunEditMsg
Application, 1, 2003, -->MessageEditing
State, 1, 2003, State - MessageEditing.cde!CheckMsgMenuOpt
State, 1, 2003, Event is [EditMessageMenuEvent]
State, 1, 2003, State - MessageEditing.cde!PlayEditMenu
State, 1, 2003, Event is [HangupEvent]
State, 1, 2003, State - MessageEditing.cde!CheckMsgLength
State, 1, 2003, Event is [ManyEvent]
State, 1, 2003, State - MessageEditing.cde!SendMsg
State, 1, 2003, Event is [TrueEvent]
State, 1, 2003, State - MessageEditing.cde!ConfirmSend
State, 1, 2003, Event is [HangupEvent]
Application, 1, 2003, <--MessageEditing
State, 1, 2003, Event is [HangupEvent]
Display, 1, 2003, Idle
Display, 1, , Dialing (MWI) '2002'
Display, 1, , Idle
and here is a trace from an external (PSTN) call
Trying 142.100.64.13, 5000 ... Open
CallData, 1, CallerId=911, CalledId=2002, RedirectingId=2002, Origin=16, Reason=4, CallGuid=CA3DFD90846C4FE7B0D68298A7698287, CallerName=PSTN Emergency, LastRedirectingId=2002, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-001
Application, 1, 911, AttemptForward
State, 1, 911, State - AttemptForward.cde!Dummy
State, 1, 911, Event is [NULL]
Application, 1, 911, PHTransfer
State, 1, 911, State - PHTransfer.cde!LoadInfo
State, 1, 911, Event is [TrueEvent]
Application, 1, 911, PHGreeting
State, 1, 911, State - PHGreeting.cde!PlayGreeting
Display, 1, 911, Call answered if needed
Display, 1, 911, Playing greeting for Subscriber: hq2
Display, 1, 911, No DTMF received
Display, 1, 911, Playing greeting for Subscriber: hq2
State, 1, 911, Event is [RecordMsgEvent]
State, 1, 911, State - PHGreeting.cde!RecordMsg
State, 1, 911, Event is [NULL]
State, 1, 911, State - PHGreeting.cde!RunEditMsg
Application, 1, 911, -->MessageEditing
State, 1, 911, State - MessageEditing.cde!CheckMsgMenuOpt
State, 1, 911, Event is [EditMessageMenuEvent]
State, 1, 911, State - MessageEditing.cde!PlayEditMenu
State, 1, 911, Event is [HangupEvent]
State, 1, 911, State - MessageEditing.cde!CheckMsgLength
State, 1, 911, Event is [NULL]
Application, 1, 911, <--MessageEditing
State, 1, 911, Event is [NULL]
State, 1, 911, State - PHGreeting.cde!AfterMsg
State, 1, 911, Event is [NULL]
Display, 1, 911, Idle

Sounds like one way audio from PSTN to your Unity Connection, couple of things to check:
1. ensure your protocols are bound properly on the GW, i.e. SIP/H323/MGCP
2. Make sure IP routing is OK between Unity and the voice gateway
HTH,
Chris

How do I make Mac mail and iOS Mail sync to each other with a google apps (not traditional gmail) mail account?

I have a google apps mail account in the form [email protected] I have successfully set up both my mac (A1342) Mail and my iPhone (5c) mail so I get my account on both devices. However, when I read an email on my iphone, it remains unread on my mac (and vice versa). But if I read an email on either, the copy in my Gmail inbox on the web is correctly changed to read. How do I set up my mac Mail and iOS mail so they interact with eachother?
I am running OSX 10.9 and iOS 7.

Set the account (on the Mac) as an Imap account, it seems as though it is currently set as POP.

Can't send mail on iOS 5 devices with iCloud

A long time ago I signed up for a .Mac trial to use that address with iChat. The trial expired, and, as expected, the address continued to work with iChat, though it no longer functioned as an email address. It then came to be my Apple ID. Now, having set that Apple ID up for use with iCloud, my iOS devicess are having trouble sending, and only sending email from my iCloud address. The reason is this: I logged into <username>@mac.com for iCloud (as that's my Apple ID), and everything set up right except the mail address that iOS Mail thinks I have. It thinks the mail address for the iCloud account is <username>@mac.com. When I send mail to <username>@me.com, my iOS devices get it just fine, but when I try to send mail back, it tries to send it from the @mac.com address, and therefore fails as that is not a valid email address.
I've tried to go into the settings and change the email address that it uses for iCLoud, but with no luck. I see a place to change it, but it is grayed out and won't let me select it and bring up a keyboard to change it.
Is there any way to tell it that it assumed the wrong email address for my iCloud? Or is there no way to send iCloud email from my iOS devices?
Thanks in advance!
P.S. I can send mail via iCloud from the web app and from Apple Mail (OS X Lion), but not from iOS devices because of this glitch. I can also send mail from iOS devices using other email accounts (Gmail, Yahoo).

I found a work around that works. Got to Settings...Icloud....account......advanced....outgoing mail server.....
Add an "other" server.
Host Name p01-smtp.mail.me.com
Put in your me.com email address as username and your Apple ID password
SSL is on
Authentication is password
Server port 587
This worked for me.....I will use this until the bug is fixed. (you may need to use p02, p03 etc) Don't make this server your primary. Leave it in "on" status in the other category.
Good luck

When I open a word document attachment in mail for IOS 7.1.1 the previous jpeg is showing on the first page. When I open the attachment from mail in mac OS X the jpeg does not appear. Can anyone help?

When I open a word document attachment in mail for IOS 7.1.1 the previous jpeg is showing on the first page. When I open the attachment from mail in mac OS X the jpeg does not appear. Can anyone help?

gonsa47 wrote:
When I open it in pages or word the correct company logo appears.
Does the mail app display whatever is in the document without the ability to differentiate between hidden or non hidden images?
The mail app will not display fillable form fields in PDF files that can be seen in real PDF apps. I say real PDF apps because the form fields in PDF apps will not appear in the iBooks app either. IMO, iBooks is not a real PDF app.
So, I would say that the mail app cannot differentiate between hidden and non hidden items

How to turn OFF Smart Address feature in Mail in iOS?

How to turn OFF Smart Address feature in Mail in iOS?

You seem to have found the right setting. From my notes:
Add the following line to $ORACLE_HOME/search/webapp/config/search.properties and then restart oc4j:
ses.qapp.similar_doc_handling=disabled
Maybe you didn't restart oc4j (using "searchctl restart")?

Attachments sent through Mail in iOS (any version) are received as corrupt.

Hello! If I send any attachment through Mail in iOS (can be iPads and iPhones, multiple versions) with my Exchange account, these attachments will arrive to their destination corrupt (as in, they cannot be opened). I've got Exchange 2007 in my company. I know that this is not an iOS problem or Mail problem, since if I send the same exact attachments via another service, say Gmail for example, it arrives correctly to the sender.
I have not done anything to the Exchange server so far, I just wanted to know if there's someone that can lead us in the correct direction.
At first I thought the problem was with iOS since is started around the day we upgraded to iOS 7.1. We've upgraded to the newer 7.1.1 version of iOS but this has not resulted in a correction of the problem.
Any thoughts or ideas?
- James.

This is not an iPhone problem or an iOS problem as you seem to be aware.
As for troubleshooting the attachment corruption problem, I'd think your best resource would be Microsoft.

More Apple Mail Issues

We have been using Apple Mail at our school for some time with few problems. We use it as the link to an outside POP3 service. Recently, as with so many other users, we have begun to have serious issues with crashing, loss of messages and issues with both sending and receiving at times. A new one has developed now. Disk Warrior was run recently and seemed to have had decent results. Upon closer inspection, it has apparently altered the modification dates of many user files and folders, as well as mail files (all to the same date: April 1, 1976). Now with mail, users are finding the message: 'The message from <[email protected]> concerning "(subject") has not been downloaded from the server. You need to take this account online in order to download it.' The account is already online. I'm not sure if this is a result of the Disk Warrior intervention, or if it is a continuation of Apple Mail issues, or both. Also, users click on one message, and another displays. If you scroll through your messages, continuous crashes occur, and sometimes all messages disappear. Fortunately, with our mail service (Gaggle), we can retrieve messages directly online.
The issues do not occur in Entourage, and I am testing a couple of other mail applications as well. So it is definitely an Apple Mail problem. I have tried many of the fixes I have seen in other posts, but with no success. Running Disk Utility or Tech Tool has no effect. Our solution for now is to just not use Apple Mail - which our users are use to.
I will be curious to see what solutions come out. This is a serious issue for many users.

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Mail Feedback
Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
Feedback via Apple Developer

IPad Mini mail issues

Just switch from ipad 3 and restored from iCloud. That was a mess s I had to delete old apps that shouldn't have installed. Now my mail only shown up for a few accounts. Other accounts keep asking for a password which i entered numerous times. Then is says "connecting" in the status area, but no mail shows up. I tried resting network setting, no fix. I really don't want to start this ipad from scratch because this is exactly why I paid for the iCloud upgrade...to restore my settings the way I left them.

Nevermind the mail issue. I had to reset my macmini server.

Mail issue iOS 8.1

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