Mail JPEG photo attachments

Greetings. I send variously-sized photo files as JPEGs attached to email; some recipients can open them with no problems, but others have significant difficulties. Most recently, a customer has claimed that she can only open my JPEG photo file attachments as Bitmaps. The files I'm sending are .jpg files saved as Level 12 files in Photoshop and sent actual size. I can't find a Mail preference to alter relating to attachments other than making them compatible with Windows recipients (box checked) and placing them at the end of documents (box checked). Suggestions appreciated.

When e-mailing message to other systems, you are restricted to the lowest-common denominator. Older PC systems often have trouble with e-mail from Macs. Outlook 2003 will, indeed, save your JPEG attachment as a BMP. Of course, it will do that even if you send a JPEG picture using Outlook 2003 . If your hapless PC using-friend upgraded to Outlook 2007, she would actually lose the ability to save the attachment altogether.
Apple's focus is on new technology and ease-of-use rather than support for legacy systema and complexity. If you want, you can manually add some complexity back in to Apple Mail with a 3rd party plug-in like Attachment Tamer.

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The problem here than is on the recipient's end. I would expect even the most basic email application or service to understand Plain text emails. They don't get any simpler than that.
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Welcome to Apple Community forums.
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Hello. I have always wondered just how photo attachments arrived at a Windows user computer.
After reading an article in the April 2009 Macworld (Mac911), I decided to try a few tests as follows:
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Merry Christmas
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Hi
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APPLE TAKE NOTE OF THIS BUG, PLEASE.
This is a user to user help forum only and although certainly there are some Apple employees who peruse these Discussions, you are not providing anything to Apple directly here.
The Mail.app displays all image/photo and single page PDF attachments inline or viewed in place within the body of the message by default which cannot be turned off.
You can control-click on an inline or viewed in place attachment and select View as Icon but this has no effect on the attachment.
Depending on the recipient's email client and available preference settings, such attachments may appear inline or viewed in place within the body of the message when the message is opened (as with the Mail.app when receiving such attachments) or as attached files only which must be opened separately to be viewed which the sender has no control over.
The same in reverse. Windows Outlook and Outlook Express sends image/photo and single page PDF attachments as attached files only (not displayed inline or viewed in place) but when received and opened by a Mail.app user, such attachments appear inline or viewed in place within the body of the message along with the attached files available below the message header which can be saved outside of the message.
The Image Size adjustment included with Tiger Mail should be used with image/photo attachments only and not with single page PDF attachments that appear inline or viewed in place. When used with single page PDF attachments, the file type is converted to jpg since this is what the Image Size adjustment is for - for images only.
What needs to be changed is not providing the Image Size adjustment when attaching a single page PDF file.

Mail JPEG photo attachments

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