Mail keeps timing out

I've been having problems getting my e-mails. My pop box provider said that there is no problems their side and that Mail is timing out before it has connected to their server. I've had a look at changing how long it is until Mail times out, but can't find any way of doing so. Is it possible to change it and how do I do so?
Thanks
Lucy

There is no way I know of to change how long it should take for Mail to time-out. What you could do is try to fix whatever may be causing Mail to require so much time to establish a connection to the server.
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list. Try also turning OFF all the network port configurations except the one needed to connect to Internet and see whether that helps — if it doesn’t, turn ON again the ones you want enabled.
Try also using a different method to connect to Internet, if possible, or connecting the computer to Internet as directly as possible, i.e. bypassing any routers that might be present, using an ethernet cable instead of wireless, etc.
Another thing that may cause Mail to time out before the server responds is having too many messages on the server...
BTW, if the version of Mac OS X on the computer where this happens is not the same as appears on your profile, then this is certainly relevant information that you should have provided from the very beginning. I, for example, am not familiarized with Mac OS X 10.2 and didn’t reply to you before just because of that.

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