Mail (Lion) & Exchange 2007, periodically stops receiving messages, does no hang

As the title says, we are having this issue.  I saw another post last year about Exchange 2010 hanging, and an old certificate caused the issue.  Our network admin is looking into that. 
We are not experiencing any hangs.  Mail "works" fine.  We have multiple accounts setup (all Exchange) and 2 of the 3 are sending and receiving fine.  The last mailbox, the actual use account, will stop receiving.  There are no errors or indicators.  Typically someone will call and ask why she isn't responding.  She closes Mail and reopens and the emails come in.  Sometimes it's once a day, sometimes more.  I've removed the Exchange account and added it back in and it helped, but didn't resolve the issue.
Any thoughts?

After having the same error ("opening mailbox - Requesting latest information" - hang) and fighting for months on my Mac (Lion) to solve it, including writing angry bug reports to Apple - I think I finally found the source of the problem:
There was an old (invalid) certificate installed in Exchange (2007, in my case), enabled for SMTP.
Nobody seems to care about this - including Snow Leopard Mail, Outlook and all iOS devices - but Lion Mail cared, and just stuck. Typically after some time - maybe sleep/wake or just a couple of hours - Mail was stuck and did not receive any new mails anymore, until I Force Quit it.
I got the hint from another forum (somebody suggested changing the properties in the locally installed certificates in Lion - but this was not the solution) and after seeing the question popping up once in Mail Preferences (do you want to trust this (old) certificate).
After removing the old certificate from Exchange (good luck with this admin user interface - no wonder we did not notice it) - everything works ok for me, already a day without any hangs.
Hope it helps! (Let us know the outcome...)

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