Mail message formating issue

Hi,
My name is Benoit Rondeux, I switch to mac with a macbook pro and I must say I love it!
By the way, I experienced some issues with mail.app and other mail applications (both windows, linux or mac):
- Even if I set the default font message to Arial, the message still appear in Times in Outlook... I must set the default font to, for example, Verdana,a and than change it before sending to Arial in order to display the correct font in every mail apps.
- I speak french and most of my email are written in french with accentuated characters. Actually, If I reply to a email, all those characters are replaced by chinese signs. I have tried to force the default charset for mail.app to "Latin 1" but It does not work. Again, I have to change the encoding format before sending if i want it to work.
Can someone help me to automate those changes to be sure it will always work?
By the way, as a precision, I always use a HTML-based signature for my business.
Thanks a lot for your help!!
Macbook Pro   Mac OS X (10.4.6)  

- I speak french and most of my email are written in
french with accentuated characters. Actually, If I
reply to a email, all those characters are replaced
by chinese signs. I have tried to force the default
charset for mail.app to "Latin 1" but It does not
work. Again, I have to change the encoding format
before sending if i want it to work.
See if this note helps:
http://homepage.mac.com/thgewecke/woutlook.html

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    -----=1T02D27M75MU981T02D27M75MU98
    Content-Type: text/html;
    <BR><FONT color=#0000ff>E-Leave System Notification for SGT China.<FONT
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    href="http://sgt.us.oracle.com/pls/htmldb/f?p=132:101">E-Leave
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    -----=1T02D27M75MU981T02D27M75MU98--
    -----=1T02D27M75MU981T02D27M75MU98--
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