Mail no longer functions with Exchange server update

Yesterday, the IS dept. where I work applied some updates to the MS Exchange mail server and now Mail will no longer retrieve my email from the server. I can send email, but not receive. The mail shows up in my queue, but never reaches Mail's inbox. Has anyone encountered a similar problem and if so, do you know why this might be happening? What did you do to fix it?
Currently, their solution is to switch us to Entourage but, in my experience, that app is too buggy to act as a real solution to any problem. And unfortunately, our support people are very Windows-oriented and usually won't bother with Mac issues unless prodded or given a good hint as to where to look. Any pointers I could pass along would be helpful.

Here's my 2¢:
We (the Mac folks) ran into the same thing when CORP upgraded to Exchange 2003. IT decided they did not want to support alternative e-mail clients (Linux/Mac, or other), so they shut down port 143. In doing so, they forced us to use Entourage, or the web client.
I know that Mail has an 'exchange' server when setting up account, but it uses port 143.
Well, that my story...and I still really dislike Entourage.

Similar Messages

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