Mail not being downloaded from server?

Hi I've been having an issue with my iPhone 4S (iOS8), where the mail pops up and you can see the preview, but when you go to open it it says "this message has not been downloaded from server" Any help would be greatly appreciated thanks

Hi there Ella,
If your mail have yet to view your email on your phone, I wld start by quitting the mail app, and trying again:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
Then use the troubleshooting in this article to help resolve the issue if it persists:
Get help with Mail on iPhone, iPad, and iPod touch
To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
Log in to your email provider's website to make sure that the account is active and the password is correct.
Make sure your settings are correct using Mail Settings Lookup.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Tap the affected email account.
Tap Delete Account.
Add your account again.
Follow these steps for specific alerts.
Thank you for using Apple Support Communities.
All the best,
Sterling

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