Mail not connecting on some accounts

I am having a problem with Mail since the security update yesterday.
Keeping getting this against some of my email accounts.
'The server returned the error: Connections to the server “mail.plus.net” on the default ports timed out.'
Have tracked it down to the 'Use SSL' box being ticked and 'Allow insecure authentication' box not being ticked.
I have untucked and ticked these boxes and emails will coming in for a while and then stop working again.
When I go back into account settings the ticks have been swopped over again. This keep happening
but not with all of the accounts at the same time.
Any ideas.

Hello and thanks for the post - I had the same problem this morning (same update/ISP) and now its solved by unchecking SSL and allowing insecure authentication - I set up thunderbird in the interim which gave me the warning that plusnet apparently does not support password encryption, which I guess is what caused the problem.

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This was my first clue.
After further research, I discovered that all DIR series products have been discontinued by D'Link. This means that when apple is preparing for a software update, it requests all software/hardware specs from wifi router companies like D'Link, Netgear, Garmin, Cysco, etc. Since D'LInk no longer produces DIR series routers, they did not provide the info. D'Link only provided info for it's newest line of wireless routers.
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Mail app not connecting to gmail account

Hi
So I have 2 gmail accounts where our company domain uses gmail for its email service. Mail was working fine on both the accounts till last week.
I had configured both the gmail accounts very easily by just selecting Google on the Mail App on my Macbook Air 7 months back. I just added my email id and my password and the Mail App automatically configured both my accounts.
Last week one of the gmail accounts stopped updating on the Mail app on the Macbook. I was recieving mails on my iPad and iPhone so I knew there was something wrong. The second gmail account was working just fine. I tried various things but that account refused to work. So I deleted that account and tried adding that account back. I could not add that gmail account this time round and kept giving me an invalid username password error or some account not valid error. I go to the online version of Gmail and login with exactly the same information.
Then to probe more I delete the working gmail account and try to add it again. That account also does not seem to be adding now. Same error as the first account. So now I cannot access both my gmail accounts on the mail client.
I just realized that I updated to OSX Mavericks 10.9.2 on 28th Feb and am pretty sure that all this has happened immediately after that.
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Cheers
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Hi there ankz74,
You may find the troubleshooting steps in the article below helpful.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
-Griff W.

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I've tried deselcting Use SSL, but it doesn't seem to fix the problem. It just times out on port 143.
The only caveat to this is if I quit mail and re-launch, the program connects, but only for a little while.

When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
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from the log list on the left. If you don't see that list, select
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from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

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For the last three weeks Mail hasn't been connecting - I can't send or receive mail at all. It's basically the same problem as this person was having here: http://discussions.apple.com/thread.jspa?messageID=10543385&#10543385
iChat wasn't connecting either, until yesterday when I fiddled with the ports.
Firefox works fine but Mail, WoW, Steam, Transmission, etc. do not connect. I've done a malware scan and nothing turned up. My landlord says he isn't blocking any ports. This started about three weeks ago. One day, everything was working fine.. the next day nothing would connect.
Does anyone know what I could do to get Mail working again? Or what the problem may be?

I was rather hoping you were going to tell me that the PC was able to access email and that this problem is therefore restricted to the Mac. If it wasn't for the fact that you are unable to connect from the library as well I would suggest that it is most likely to be an issue with the router or ISP. I think it is still worth asking your landlord if they will check that the firmware is up to date on the router and if it isn't if they could update it, At least if they check it will eliminate something from the equation.
In the meantime I guess we can check your email ports. Go to https://www.grc.com/x/ne.dll?bh0bkyd2 click on 'Proceed', then 'Lookup Specific Port Information' then enter 995 and click 'Jump' then click 'Probe THIS Port'. Repeat the probe for port 587. You can also ping the GMail server by going to /Applications/Utilities/Network Utility/Ping enter gmail.google.com and click Ping. Obviously I am concentrating on the ports that GMail will use and you can probe other ports used by your other apps that can't access the internet.
Try this, in Terminal (in your Utilities folder) enter
dscacheutil -flushcache
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Still in Terminal enter:
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You could also go into System Preferences/Network and create a new 'Location' use that and test. It might be useful if you could also test your connection at the library or some other place using this 'test location'.
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BTW are you sure you looked in the right place for the Receipts folder? It should be in /Library where I said, at the top level of your HD not to be confused with the one in your User folder or the one in System

E-mail not connection to server

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Hello Ajkallio,
The following article provides some useful troubleshooting steps that may help get your mail working. If not, you may need to contact your email service provider, as they may be experiencing an outage.
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http://support.apple.com/kb/TS3899
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Hi Doc_Ski, and a warm welcome to the forums!
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Yes, it can be stored in Cookies.
Try making a new User & see if it works or asks for them.

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Last edited by jithin1987 (2009-10-09 07:17:40)

working fine here.
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Mail connection Dr is showing the following error; "Could not connect to this iCloud IMAP server."
Here's a few screenies showing the problems; http://imgur.com/a/VA7x1
Does anyone know what this could be? Thanks.

Thanks for the responces, both!
I've tried re-signing in, in both mail and through system pref. I just get the following error at the starting "Welcome to mail" splash screen
The iCloud IMAP server “p04-imap.mail.me.com” is not responding. Try checking the network connection, and that the server name is correct. Otherwise, the server might be temporarily unavailable. If you continue, you might not be able to receive messages.
As to the mail server, I can only assume no! As far as I can remember it was just a case of username+password and I was good to go. Really stumpped as to why this has happened.

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I have the Samsung-SGH-1747 Andriod 4.1.1 Base Ver 1747UCDLK3 Build JRO03L.1747UCDLK3
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Respond here or to >> personal information removed <<
Thanks
Message was edited by: Verizon Moderator

SGH-1747 ???? Isn't that the AT&T Samsung GS3? You may want to ask on the AT&T forums.

Ichat not connecting to jabber account

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Hi,
||iChat Ports||TCP||UDP||
|AIM|5190|5190|
|A/V|none|5678, 16393-16402|
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This Info is from http://support.apple.com/kb/HT1507?viewlocale=en_US for iChat 3 ports which lists the Bonjour and Jabber ports as well.
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10:09 PM Monday; April 11, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Mail not connecting on some accounts

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