Mail not moving messages or deleting from server until application quitted
I have an Outlook.com email account. When I delete messages or move them in Apple Mail, the change is not reflected on the server until I quit the program completely. This isn't happening with other actions. Mail is immediately marked as read or flagged on the server for example. When I move or delete messages in Mail they actually show up in both the original location and the new location until the application is quitted.
Anything I can do to fix this?
OSX Mavericks 10.9.1
Apple Mail 7.1
Hi Thomas
Yes...personal folders are mailboxes I've created to organize my mail. I know as a fact that this messages still are on the server even after moving them to "personal folders". anyway I think i can get around this issue by rightcliking on the account and then getting account information. I can then filter by "removed from my mac". at that stage there's an option to select those messages and "delete from server"...I think this will work...will try now.
Thanks for your help
Similar Messages
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IMAP option to not delete from server OR recommend alternate mail app?
Using POP in Windows computer and IMAP on iphone.
In the iphone, POP has the opton to "delete from server: never"
There seems no way to accomplish this in the stock mail app when using IMAP ?
Using POP on the iphone is not an option due to the longstanding issue of the Apple mail apps not sending a proper termination signal back. The mailbox remains locked until the server times it out for inactivity and cleans up the stale lock after 10 minutes. The result is "wrong password" on the computer if it then tries to retrieve during that period. It's a feature of POP by design to use a lock to prevent corruption caused by simultaneous access to the mailbox. BUT, BB,Android,Windows all handle this correctly so that their POP transaction (and the mailbox lock) only lasts seconds! Only ever see this persistent lock with Apple mail clients
The user likes to keep his phone inbox clean, he will delete messages as he deals with them as well as messages he is postponing to deal with on computer later.
Moving messages to a 'later' folder won't help, as that 'later' folder will not be available thru POP (for the computer)
They also don't want to use IMAP on the computer because they don't want their communications stored on the server any longer than necessary.
Can anyone recommend:
- Windows IMAP client which downloads all and keeps a local copy of inbox which does not synch with server inbox.
- Alternate mail app for iphone which allows "delete from device only // never delete from server "That's not how IMAP works. If you want to keep the inbox clean, but not delete the messages, create folders and move the messages into them for later review.
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In Mail I have checked Remove copy from server but they do not delete, In Mail when I have checked Remove copy from server but they do not delete.
I have a hotmail accout. When the emails have downloaded and I "Get Account Info" in Messages on server it shows all the messages I have just downloaded if I switch to That have been downloaded to my Mac the display it is blank. Also if I delete the downloaded messages and then get new info. All the messages are downloaded again and the count of new messages increases (this increases every time I Get New Messaages) .See:
*https://support.mozilla.org/kb/ive-lost-my-firefox-sync-account-information -
Verizon mail deleted from server is not deleted from IPAD2 but works fine on Android
I have both an Android phone and an IPAD. This Android (RAZR) and my previous one (Droid2) worked fine. Mail deleted from the server is also deleted from the phone. Deleted from phone would delete from server. Worked great. On IPAD, when setting up the Verizon mail account, it defaults to POP and I can set it to delete from server when removed from IPAD. However, mail deleted from the server is not deleted from the IPAD and so I have to remove it manually (a second time). Why does it work on Android and not on IPAD? Settings on Android appear to also be for POP. Can anyone help with this? It's too hard to believe that with so many people using IPADs, that this is such a problem. I've read that Verizon isn't supporting IMAP, but how in the world is the Android phone working?
MrBigHandsAny mail service POP downloads a copy of the message to the phone. It would then need to be deleted from the device itself. What you are referring to where its deleted in both places is an IMAP type email service.
Anthony_VZ
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Some messages not deleted from server after downloading
We have about 1,000 mail users, all of whom use Apple's Mail app to retrieve their mail using POP. We've seen users' mailboxes on the server where not all messages have been deleted after downloading, even though the user's app has been configured to delete messages immediately after downloading. The strange thing is, undeleted messages appear in large non-contiguous blocks of time. Like there will be 100 messages from January, then 250 from July, and so forth.
Has anyone seen this behavior? Can anyone help me a) understand why this is happening and b) how to fix it? Thanks in advance to whoever can help.Thanks- but I don't want the messages deleted when they are deleted from my Mac, I want them deleted when I download them. However, I just found the setting so I'm fine.
Thanks, again!
set delete from server when deleted from my mac in mail preferences
And if you want you could tell us a little more - like what type of account, what settings, etc -
Deleted pop mail not deleted from server
mail retrieved from pop acct & deleted, and trash emptied, is not deleted from server, so it gets re-retrieved.
settings>delete from server> when removed from inbox, but the msgs are still on the server as viewed from the isp's web interface.been there, done that;-}
Incoming mail server (POP3): pop.verizon.net
Incoming Server Port Numbers: 995
Outgoing mail server (SMTP): smtp.verizon.net
Outgoing Server Port Numbers: 465
it seems mail.app is designed for imap, in that msgs can't be deleted when d/l'd by default, but must be config'd "when moved from inbox" -
When I trash e-mails I have received on the iPad from Outlook, are the e-mails also deleted from the Outlook server at the same time?
Hello falconrig,
It sounds like you have some questions about how your email account stores your information. This article has some information about different email account types and how they work:
Mail (Mavericks): About email accounts
http://support.apple.com/kb/PH14873
IMAP accounts
With IMAP accounts, incoming and outgoing messages are stored on a mail server until you delete them. When your account connects to the server, it’s synced so that the messages on your Mac are the same as those on the server. You can read and manage messages from any device that you use to access your account, and download messages or attachments to work with when you’re not connected to the Internet.
Microsoft Exchange accounts
These accounts are similar to IMAP accounts, in that messages are stored on a mail server and accessible from different computers and locations. You can use flags in an Exchange account with some limitations.
For an Exchange account to be set up in Mail, the Exchange server must support Exchange Web Services (EWS). Contact your server administrator for more information.
POP accounts
With POP accounts, incoming messages are stored on a mail server and are downloaded to your Mac when you access your account. The messages remain on the server until they’re deleted from the server.
Thank you for using Apple Support Communities.
Regards,
Sterling -
I have a new iPad mini. My Bellsouth/Yahoo mail account deletes mail from the server. There is no setting under Advanced to change delete from server. this is not a problem on my iPhone or MAC, only the iPad. It is also not a problem with my other mail accounts.
Because Airplaying to a Mac natively is not supported.
Using AirPlay
As discussed in the article, newer Macs can AirPlay to an Apple TV or Airport Express. -
I am unable to see any POP3 or IMAP tab when I set up an account in my iphone 4S. Hence by default all my email accounts become IMAP and the messages are deleted from the server when I delete them from the iphone.
ok sorry everyone but i solved it myself but the solution is so nuts i've posted it here to help others who have the same problem.
to setup a comcast imap account on your iphone:
go to mail, contacts, etc in settings
under accts, select add account
select "other"
new screen, choose "add mail account"
now on the new acct screen you must enter your name, email address and password for your GMAIL acct ! (yes i said your gmail acct !, or some other acct with a NON comcast address).
hit next
then the acct verifies
when verified a screen will open with all the acct settings for this acct AND @ the top of the screen are the 2 buttons > imap or POP
select imap and THEN CHANGE ALL THE ACCOUNT information to the comcast account !
then hit next and the account will take a couple minutes to verify but it will verify and now you have a comcast imap acct set up on your iphone. The problem must be that when the iphone sends the initial verify acct info to comcast (if you enter that information first) the comcast server is simply not setup yet to signal the iphone that there is an imap option. -
BACKGROUND
I only have 60GB of space on my MacBook Air. Currently, three long-standing IMAP accounts are taking up over 7GB of it!
I have seen several related discussions about this kind of problem, but they all seem to have been solved or glossed over with setting up the IMAP interaction so that messages are deleted from the server in addition to the device or with a "Mailbox > Use This Mailbox For" fix that doesn't work for me. I like being able to save all of my email history on servers (I'm often surprised by how many years back I have to search to find a piece of information I need), but I can no longer stand losing so much of my very limited local space to really old mail.
PROBLEM
I'll refer to just one of the relevant accounts as "Gmail," since that's in parentheses when seen in these screenshots. These are its current Mailbox Behaviors settings:
Under my Gmail Inbox in Mail, I have deleted every message from before 2013. The mail from 2013 is all that I want stored on my MacBook Air.
Ultimately, I think this has something to do with the Archive (seen in the sidebar above, as well). Even when I've deleted everything from before 2013 in my Inbox, AND emptied the entire contents of Trash manually, the Archive still contains all of the mail from the server (yes, this account was started in 2011, but I have others that go back much further).
The cherry on top is that when I delete the same messages from the Archive as I've deleted from the Inbox, Mail immediately begins re-downloading all of those messages. Last time I tried this my laptop had to download 23000 messages, but here's a screenshot of proof with a smaller sample:
In case my Gmail server settings are useful to consider, here they are:
Final Notes
• There's a lot that I don't know about exactly how IMAP communication occurs between a device and a server. For my sake and the sake of anyone else who needs this kind of help, please clarify terms like "flags" and "archive" (since Gmail and Mail both use the term and I don't know think they mean exactly the same thing) if/when you use them.
• If anyone does think that there's some sort of "Mailbox > Use This Mailbox For" solution to this, you should know that no matter what I have selected in Mail's sidebar (at no matter what level of indentation), the options available under that menu item are always grayed-out.
• I want to keep using Mail. There's a lot that I like about it and I don't want to switch to Thunderbird or something else (remember, I need to save as much local space as I can).
• I just upgraded to 10.9.0 Mavericks, but this problem has existed for me and behaved essentially just like this as long as I can remember. In fact, I think I recall the problem still existing before there was an Archive in the sidebar at all.UPDATE
I still have the problem, but when I checked on this post to see if anyone had commented and I simply hadn't received an e-mail, I noticed that all but the last of the images I included have stopped displaying (I had friends check, too). Most of them were just visual examples of what I was explaining in hopes of giving context and all available info that I may not have personally viewed as relevant, but the first one, about my account's Mailbox Behaviors settings sure is important. These are the settings I have:
• Store draft messages on the server — Check
• Store sent messages on the server — Check
• Delete sent messages — One month old
• Store junk messages on the server — Check
• Delete junk messages — One week old
• Move deleted messages to the Trash mailbox — Grayed-out and Check
• Store deleted messages on the server — Grayed-out and Check
• Permanently erase deleted messages when — Quitting Mail
I hope this helps. Please comment if I'm leaving out any other important information. -
My icloud email messages disappear on all my devices after about a week and I cannot locate them - not in archive on icloud.
I use several devices to receive emails - imac, ipad, iphone and samsung galaxy note. I put all read emails to trash on samsung, ipad and iphone but keep on imac and wish to retain there for reference. All other accounts remain but icloud emails disappear. No devices say to delete from server. Can anyone please help?mazzaja wrote:
I put all read emails to trash on samsung, ipad and iphone but keep on imac and wish to retain there for reference. All other accounts remain but icloud emails disappear. No devices say to delete from server.
If this is your iCloud email account, whcn you delete an email from any of your devices, they are moved to the trash on all devices/computers, then the trash is automatically deleted after 30 days. That's how IMAP accounts work. You can't delete them from your device and keep it on the server because you are reading and deleting from the server itself.
If you want to keep them on your Mac, you'll need to move them to a folder rather than deleting them. When you do, they will be moved to the same folder on your other devices. -
Comcast email not deleting from server
Under the "advanced" section I have my email set to remove from server when removed from inbox. Well, this does not happen! Is this an ATT issue or a Comcast issue?
If I use the Comcast app and delete email, it IS deleted from the server.
Thanks!I think more of a Mail application issue or a Mail application issue only.
This doesn't resolve the problem, but although a POP account can be accessed with more than one email client, a POP account is designed to be accessed with a single email client only. This isn't a problem with an IMAP account which is designed for this very thing.
Which Comcast app are you referring to? Is there a Comcast app via the iTunes app store? If so and you want to ensure messages are deleted from the server after being accessed with your iPhone, you need to use the Comcast app. -
HT2480 email not deleting from server when deleted from ipad
messages are not being deleted from server when deleted from ipad
Hello,
You need to tell us what the email service is. BES? BIS -- and, if so, what email provider? If BES, then see your BES admins. If BIS, then expect it to function in accordance with this KB.
Otherwise, you can try the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
1) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table > (it does not matter which line is current) > Register Now
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS conduits for the affected email accounts.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
My deleted emails on iPhone 4s are not being deleted from server
I'm facing a problem with my iPhone 4s when deleting emails. Unfortunately, they are not being deleted from the server. I tried setting the account in pop and imap with settings to delete from server and trash ticked. Still they keep on appearing in Outlook which is a double work to do. Please advise.
I'm no expert by far, but have had issues with this before.
IMAP should allow your iPhone to remove messages from the server.
But have you made sure both the iPhone and Outlook are connecting via IMAP?
If your iPhone does remove the messages from the server, but your computer is using POP, then the computer may download the email before it is removed form the server by your iPhone.
This was my issue, that my computer had already downloaded the message, and POP does not check later if it is deleted.
If you delete a message from Outlook does it disappear on the iPhone?
Alternativly you may need to check the email server settings.
Who is your email provider?
They may be able to check if IMAP allows you to remove emails. -
Email access via POP3 not being deleted from server
I have sync'd my phone to my Verizon.net account and everything seems to work great... except one thing. When I delete the email from my phone a copy of it still stays on the server. Unfortunately it is the Droid X and unlike the blackberry it does not give me the option to select to delete it from the mailbox as well. Is there any way to make a setting on my verizon.net account that will provide for better sync'ing? I would like to have my email both on my PC and on my phone - but the point of accessing my email on the phone is so that I can delete the junk and keep what I need to ... this is making me have to do the work twice.
PS I searched through the threads for a similar issue and only came across one. However, the topic was closed by an admin stating that the issue belongs in the wireless community. I'm not sure I agree with this only because the issue has to do with accessing verizon.net mail via POP3 more than it does with the phone being used to access it (I would think anyway). In any case if anyone has some input on this I would appreciate it.AFAIK, the device in question would have to "delete from server when deleted". The web page (server) has no way to know when you delete it from the phone. The computer can do this, but without that feature on the droid, I think your stuck.
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