Mail not opening
hi guys, just posted with a prob on safari, i have just realised that my mail (standard software) is also playing up. please help!!!
thanx
Thanks for responding. I had posted this same question as a seperate post, and received a solution that worked perfectly.
Quit Mail first and using the Finder, go to Home > Library > Mail. Copy the Mail folder and place the copy on the Desktop for backup purposes.
Using the Finder, go to Home > Library > Mail > Envelope Index.
Move the Envelope Index file to the Desktop.
Launch Mail and you will be prompted to import all mailboxes available within the Mail folder at Home > Library > Mail.
Select OK and allow the import process to complete and when finished, a new Envelope Index file will be created automatically by Mail within the Mail folder.
After confirming all mailboxes were successfully imported and are available, you can delete the copy of the Mail folder and the old Envelope Index file from the Desktop.
Similar Messages
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Problem description:
mac mail not opening, software updates not working, app store not opening. 10.9.5
EtreCheck version: 2.0.11 (98)
Report generated 1 December 2014 16:51:49 CET
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
BenQ GL2240 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 1:32:17
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (164.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
EPSON EPSON Epson Stylus S22 Series
Canon MX410 series
ASMedia AS2105 1 TB
S.M.A.R.T. Status: Verified
EFI (disk3s1) <not mounted> : 210 MB
Backup (disk3s2) /Volumes/Backup : 999.86 GB (506.24 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader 7.95 GB
S.M.A.R.T. Status: Verified
EOS_DIGITAL (disk1s1) /Volumes/EOS_DIGITAL : 7.94 GB (7.83 GB free)
Western Digital My Book 1140 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
2TB (disk2s2) /Volumes/2TB : 2.00 TB (1.50 TB free)
Wacom Co.,Ltd. CTE-450
Contour Design ShuttlePRO v2
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24217.979618) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24217.979618) Support
[not loaded] com.parallels.kext.netbridge (9.0 24217.979618) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24217.979618) Support
[not loaded] com.parallels.kext.vnic (9.0 24217.979618) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
[not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
WkSvMacX: Path: /Library/StartupItems/WkSvMacX
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.epson.epw.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[running] at.obdev.littlesnitchd.plist Support
[failed] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.barebones.textwrangler.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[invalid?] com.tvmobili.tvmobilisvcd.plist Support
[loaded] fi.polar.libpolar.plist Support
[running] fi.polar.polard.plist Support
[failed] xxx.qnation.PeerGuardian.kextload.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[running] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[invalid?] com.plexapp.helper.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
SmartDaemon Application (/Library/Application Support/CleverFiles/SmartDaemon.app)
SilverKeeper Scheduler ApplicationHidden (/Applications/SilverKeeper.app/Contents/Resources/SilverKeeper Scheduler.app)
Dropbox Application (/Applications/Dropbox.app)
Garmin ANT Agent UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.5.7r609 Support
Google Earth Web Plug-in: Version: 6.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
PandoWebInst: Version: 1.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.0 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.12 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Safari Extensions: ℹ️
Open in Internet Explorer
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS4 Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Growl Support
Java Support
MacFUSE Support
MenuMeters Support
Perian Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Destinations:
Back Up [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
12% Google Chrome
12% WindowServer
4% Dock
2% Little Snitch Agent
2% SystemUIServer
Top Processes by Memory: ℹ️
399 MB iTunes
322 MB mds_stores
216 MB Google Chrome Helper
193 MB Google Chrome
155 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
6.64 GB Free RAM
3.51 GB Active RAM
1.36 GB Inactive RAM
1.11 GB Wired RAM
1.91 GB Page-ins
0 B Page-outs[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
Un-install according to the developer's un-install instructions.
You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
CleanMyMac - Uninstall
CleanMyMac2 Un-install
After un-installing, run this program to make sure you got all the pieces.
EasyFind – Spotlight Replacement
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this. -
Updated recent Mavericks and mail not opening?? Any ideas...
Updated recent Mavericks and mail not opening?? Any ideas...
Aha. You mean "an email message won't open", not "the Mail app won't open"?
Do you have "Use classic layout" checked or unchecked in Mail > Preferences > General?
Is it possible you have minimized the preview pane to a tiny sliver at the bottom or right and just don't see the messages there? -
Having issues with Mail not opening since updating to 10.9.2
Hi,
Recently updated to 10.9.2 and can no longer open Mail. I urgently need my emails as I am going to the USA and need confirmations etc.
I have tried a few of the online things such as deleting the com.mail.com file and that didn't fix anything. Mail opens in the gues account but not on my account. So I am at a loss at what to try next. Below is the full crash report.
Hopefully someone has some ideas.
Thanks
Process: Mail [483]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 7.2 (1874)
Build Info: Mail-1874000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [199]
Responsible: Mail [483]
User ID: 501
Date/Time: 2014-05-11 21:14:56.303 +0800
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 459297E6-5B2F-6B0F-AC8F-70869ABAD4EE
Crashed Thread: 3 -[MFLibraryUpgrader run] Dispatch queue: NSOperationQueue 0x60000002e940
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to exception while holding database lock 'NSInvalidArgumentException', reason: '*** -[__NSSetM addObject:]: object cannot be nil'
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff8e1d525c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff947d0e75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8e0f4ba6 -[__NSSetM addObject:] + 790
3 Mail 0x00007fff8aad979f +[MFAccount readAccountsUsingStorageKey:forceReadFromMail:] + 441
4 Mail 0x00007fff8abc146b -[MFLibraryUpgrader _addMailboxSource:] + 176
5 Mail 0x00007fff8abb8d24 -[MFLibraryUpgrader _upgradeSchema] + 552
6 Mail 0x00007fff8abb7e8b __24-[MFLibraryUpgrader run]_block_invoke + 648
7 Mail 0x00007fff8ab97525 +[MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:] + 1328
8 Mail 0x00007fff8abb7601 -[MFLibraryUpgrader run] + 908
9 CoreFoundation 0x00007fff8e0c0bec __invoking___ + 140
10 CoreFoundation 0x00007fff8e0c0a54 -[NSInvocation invoke] + 308
11 MailCore 0x00007fff8af5eb44 -[MCMonitoredInvocation invoke] + 211
12 MailCore 0x00007fff8af817e8 -[MCThrowingInvocationOperation main] + 40
13 MailCore 0x00007fff8af25ed8 -[_MCInvocationOperation main] + 332
14 Foundation 0x00007fff88b928a1 -[__NSOperationInternal _start:] + 631
15 Foundation 0x00007fff88b9254b __NSOQSchedule_f + 64
16 libdispatch.dylib 0x00007fff89c052ad _dispatch_client_callout + 8
17 libdispatch.dylib 0x00007fff89c097ff _dispatch_async_redirect_invoke + 154
18 libdispatch.dylib 0x00007fff89c052ad _dispatch_client_callout + 8
19 libdispatch.dylib 0x00007fff89c0709e _dispatch_root_queue_drain + 326
20 libdispatch.dylib 0x00007fff89c08193 _dispatch_worker_thread2 + 40
21 libsystem_pthread.dylib 0x00007fff90ee5ef8 _pthread_wqthread + 314
22 libsystem_pthread.dylib 0x00007fff90ee8fb9 start_wqthread + 13
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8b3aea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b3add18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8e0f8155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8e0f7779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8e0f70b5 CFRunLoopRunSpecific + 309
5 com.apple.HIToolbox 0x00007fff90bf1a0d RunCurrentEventLoopInMode + 226
6 com.apple.HIToolbox 0x00007fff90bf17b7 ReceiveNextEventCommon + 479
7 com.apple.HIToolbox 0x00007fff90bf15bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
8 com.apple.AppKit 0x00007fff934323de _DPSNextEvent + 1434
9 com.apple.AppKit 0x00007fff93431a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
10 com.apple.mail 0x0000000107ca719e 0x107b9b000 + 1098142
11 com.apple.mail 0x0000000107ca6778 0x107b9b000 + 1095544
12 com.apple.mail 0x0000000107b9f3cf 0x107b9b000 + 17359
13 com.apple.mail 0x0000000107b9ea73 0x107b9b000 + 14963
14 com.apple.CoreFoundation 0x00007fff8e1a3e0c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
15 com.apple.CoreFoundation 0x00007fff8e097a6d _CFXNotificationPost + 2893
16 com.apple.Foundation 0x00007fff88b8d7ba -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
17 com.apple.AppKit 0x00007fff93439cf9 -[NSApplication _postDidFinishNotification] + 289
18 com.apple.AppKit 0x00007fff93439a2c -[NSApplication _sendFinishLaunchingNotification] + 195
19 com.apple.AppKit 0x00007fff93436916 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 570
20 com.apple.AppKit 0x00007fff9343636b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
21 com.apple.Foundation 0x00007fff88babf0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
22 com.apple.Foundation 0x00007fff88babd7d _NSAppleEventManagerGenericHandler + 106
23 com.apple.AE 0x00007fff90b74e1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
24 com.apple.AE 0x00007fff90b74c32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
25 com.apple.AE 0x00007fff90b74b36 aeProcessAppleEvent + 315
26 com.apple.HIToolbox 0x00007fff90bfe161 AEProcessAppleEvent + 56
27 com.apple.AppKit 0x00007fff93432246 _DPSNextEvent + 1026
28 com.apple.AppKit 0x00007fff93431a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
29 com.apple.AppKit 0x00007fff93425b2c -[NSApplication run] + 553
30 com.apple.AppKit 0x00007fff93410913 NSApplicationMain + 940
31 libdyld.dylib 0x00007fff8dfa85fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8b3b3662 kevent64 + 10
1 libdispatch.dylib 0x00007fff89c0743d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff89c07152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8b3b2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90ee5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff90ee8fb9 start_wqthread + 13
Thread 3 Crashed:: -[MFLibraryUpgrader run] Dispatch queue: NSOperationQueue 0x60000002e940
0 libsystem_kernel.dylib 0x00007fff8b3b2866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff90ee535c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff89626b1a abort + 125
3 com.apple.Mail.framework 0x00007fff8ab97f5c +[MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:] + 3943
4 com.apple.Mail.framework 0x00007fff8abb7601 -[MFLibraryUpgrader run] + 908
5 com.apple.CoreFoundation 0x00007fff8e0c0bec __invoking___ + 140
6 com.apple.CoreFoundation 0x00007fff8e0c0a54 -[NSInvocation invoke] + 308
7 com.apple.MailCore 0x00007fff8af5eb44 -[MCMonitoredInvocation invoke] + 211
8 com.apple.MailCore 0x00007fff8af817e8 -[MCThrowingInvocationOperation main] + 40
9 com.apple.MailCore 0x00007fff8af25ed8 -[_MCInvocationOperation main] + 332
10 com.apple.Foundation 0x00007fff88b928a1 -[__NSOperationInternal _start:] + 631
11 com.apple.Foundation 0x00007fff88b9254b __NSOQSchedule_f + 64
12 libdispatch.dylib 0x00007fff89c052ad _dispatch_client_callout + 8
13 libdispatch.dylib 0x00007fff89c097ff _dispatch_async_redirect_invoke + 154
14 libdispatch.dylib 0x00007fff89c052ad _dispatch_client_callout + 8
15 libdispatch.dylib 0x00007fff89c0709e _dispatch_root_queue_drain + 326
16 libdispatch.dylib 0x00007fff89c08193 _dispatch_worker_thread2 + 40
17 libsystem_pthread.dylib 0x00007fff90ee5ef8 _pthread_wqthread + 314
18 libsystem_pthread.dylib 0x00007fff90ee8fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8b3b2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90ee5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff90ee8fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8b3b2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90ee5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff90ee8fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8b3b2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90ee5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff90ee8fb9 start_wqthread + 13
Thread 7:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8b3b2a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff89645dc0 nanosleep + 200
2 libsystem_c.dylib 0x00007fff89645cb2 usleep + 54
3 com.apple.AppKit 0x00007fff9369621d -[NSUIHeartBeat _heartBeatThread:] + 2132
4 com.apple.Foundation 0x00007fff88bf176b __NSThread__main__ + 1318
5 libsystem_pthread.dylib 0x00007fff90ee4899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff90ee472a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff90ee8fc9 thread_start + 13
Thread 3 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010815c000 rcx: 0x000000010815b828 rdx: 0x0000000000000000
rdi: 0x0000000000001a03 rsi: 0x0000000000000006 rbp: 0x000000010815b850 rsp: 0x000000010815b828
r8: 0x0000000008000100 r9: 0x0000000000000000 r10: 0x000000000c000000 r11: 0x0000000000000206
r12: 0x00007fff76ffdec0 r13: 0x00007fff947c8080 r14: 0x0000000000000006 r15: 0x00007fff947c8001
rip: 0x00007fff8b3b2866 rfl: 0x0000000000000206 cr2: 0x00007f83d1706000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x107b9b000 - 0x107e8cfff com.apple.mail (7.2 - 1874) <9F450371-5F9B-3F84-A38F-BB4CAFC5AA23> /Applications/Mail.app/Contents/MacOS/Mail
0x109857000 - 0x109859fff apop.so (170.1) <97DD24EE-D5F4-34EB-B521-D7BA883D2606> /usr/lib/sasl2/apop.so
0x109861000 - 0x109871ff7 dhx.so (170.1) <E4299F4A-F42C-397A-A306-58161EFD7686> /usr/lib/sasl2/dhx.so
0x109900000 - 0x109908fff digestmd5WebDAV.so (170.1) <B11199EC-EF62-3592-AE51-38EBD1B6282F> /usr/lib/sasl2/digestmd5WebDAV.so
0x10990d000 - 0x10990ffff libanonymous.2.so (170) <D1297C21-A57B-311E-9006-C3FB8689849A> /usr/lib/sasl2/libanonymous.2.so
0x109913000 - 0x109915fff libcrammd5.2.so (170) <940A42FC-C634-354E-AD74-691CD90A1427> /usr/lib/sasl2/libcrammd5.2.so
0x10991a000 - 0x109922ff7 libdigestmd5.2.so (170) <122C0383-F9B2-34D1-89AF-D317BC4D5164> /usr/lib/sasl2/libdigestmd5.2.so
0x109927000 - 0x10992bfff libgssapiv2.2.so (170) <AA58D85E-916C-3B0B-959A-DCC58497D0F2> /usr/lib/sasl2/libgssapiv2.2.so
0x109930000 - 0x109932fff login.so (170) <7D801D4E-A1A4-32FC-BF2E-9F25DB902523> /usr/lib/sasl2/login.so
0x109981000 - 0x109986fff libntlm.so (170) <18693B29-154F-339C-A329-4C42A43F6428> /usr/lib/sasl2/libntlm.so
0x10998b000 - 0x109992fff libotp.2.so (170) <D1C70F92-1C75-340B-AD53-0C2CD79144FF> /usr/lib/sasl2/libotp.2.so
0x10999b000 - 0x10999dfff libplain.2.so (170) <E9C3B22A-5958-3869-B778-55948D1EC2B7> /usr/lib/sasl2/libplain.2.so
0x1099a1000 - 0x1099a5ffd libpps.so (170.1) <C7604F07-E966-33F7-8727-93F000CBA92F> /usr/lib/sasl2/libpps.so
0x1099aa000 - 0x1099adfff mschapv2.so (170.1) <C79F63BB-E66D-3552-9C4C-2D3EB14CEE01> /usr/lib/sasl2/mschapv2.so
0x1099b2000 - 0x1099daff6 com.apple.DirectoryService.PasswordServerFramework (10.9 - 36) <C36B818F-C1FE-3F3F-A01C-F4613F570D4D> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x1099f0000 - 0x1099f2fff pwauxprop.so (400.1) <B95FA3F5-0EE9-335E-BBC7-FDEDEB7F18F0> /usr/lib/sasl2/pwauxprop.so
0x1099f7000 - 0x1099f9fff shadow_auxprop.so (170.1) <E02127CB-F9C0-3E3B-ABBB-473EC0CB6DE7> /usr/lib/sasl2/shadow_auxprop.so
0x1099fe000 - 0x109a00fff smb_nt.so (170.1) <B508FD03-CE31-3B93-91D7-440BEDAD9581> /usr/lib/sasl2/smb_nt.so
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0x7fff8e291000 - 0x7fff8e296fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x7fff8e2a4000 - 0x7fff8e31bfff com.apple.CoreServices.OSServices (600.4 - 600.4) <DAF9AF17-0AC5-364C-B0BF-B1AF3FB4A07F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8e31c000 - 0x7fff8e37aff7 com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8e37b000 - 0x7fff8e3b9ff7 libGLImage.dylib (9.6) <DCF2E131-A65E-33B2-B32D-28FF01605AB1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8e3ba000 - 0x7fff8e3c3ff7 com.apple.MailService (7.2 - 1874) <87141582-08F3-36E8-B4A7-D377D1177178> /System/Library/PrivateFrameworks/MailService.framework/Versions/A/MailService
0x7fff8e3ef000 - 0x7fff8e3fcfff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8e3ff000 - 0x7fff8e48ffff com.apple.Metadata (10.7.0 - 800.23) <BFEE576F-D779-300B-B685-26A3A008710A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8e4fb000 - 0x7fff8e54aff7 com.apple.framework.internetaccounts (2.1 - 210) <D7175985-03A5-315B-B788-FBDC0019B0EA> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff8e54b000 - 0x7fff8e558ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff8e559000 - 0x7fff8e561fff libsystem_dnssd.dylib (522.90.2) <A0B7CF19-D9F2-33D4-8107-A62184C9066E> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8e562000 - 0x7fff8e566ff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x7fff8e567000 - 0x7fff8e57effa libAVFAudio.dylib (32.2) <52DA516B-DE79-322C-9E1B-2658019289D7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff8e6e6000 - 0x7fff8e76eff7 com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff8e7c5000 - 0x7fff8e7eaff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8e7eb000 - 0x7fff8eb62ffa com.apple.JavaScriptCore (9537 - 9537.74.4) <0942FE6B-3152-30FC-B92A-92A1C29C5295> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8eb63000 - 0x7fff8ecb6ff7 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <3511ABFE-22E1-3B91-B86A-5E3A78CE33FD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8ecd1000 - 0x7fff8ecdffff com.apple.CommerceCore (1.0 - 42) <ACC2CE3A-913A-39E0-8344-B76F8F694EF5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff8ece0000 - 0x7fff8ece1fff com.apple.AddressBook.ContactsData (8.0 - 1369) <BAF434EC-32B6-3F1C-8ABE-4419A15829FF> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x7fff8ecea000 - 0x7fff8ecebffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff8ecec000 - 0x7fff8edbdff1 com.apple.DiskImagesFramework (10.9 - 371.1) <96C40A82-D2F7-310D-879B-7D8960510878> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8edbe000 - 0x7fff8f20cfff com.apple.VideoToolbox (1.0 - 1273.49) <27177077-9107-3E06-ADAD-92B80E80CDCD> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff8f20d000 - 0x7fff8f2f1fff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8f68b000 - 0x7fff8f68bfff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8f693000 - 0x7fff8f6bdff7 libsandbox.1.dylib (278.11) <9E5654BF-DCD3-3B15-9C63-209B2B2D2803> /usr/lib/libsandbox.1.dylib
0x7fff8f73d000 - 0x7fff8f756ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8f757000 - 0x7fff8f75afff com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff8f75b000 - 0x7fff8f7a7ffe com.apple.CoreMediaIO (407.0 - 4561) <BC8222A6-516C-380C-AB7D-DE78B23574DC> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8f7a8000 - 0x7fff8fccbfff com.apple.QuartzComposer (5.1 - 319) <8B90921F-911B-3240-A1D5-3C084F3E6A36> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff90047000 - 0x7fff90083ff7 com.apple.ids (10.0 - 1000) <632F7192-0399-34C8-B6BB-463D2F4370E0> /System/Library/PrivateCorruption in the old Mail database is causing the migration to fail.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Mail
Right-click or control-click the line and select
Services ▹ Open
from the contextual menu.* A folder named "Mail" should open. Inside it there may be a subfolder named "V2-Temp.noindex". If so, move that folder to the Trash. There may also be one or more subfolders with a name beginning in "IMAP". Move those folders to the Desktop.
Launch Mail. If it works now, recreate your missing mail accounts in the Mail, Contacts & Calendars preference pane. The mailboxes should repopulate from the servers. That process may take some time if you have a lot of messages.
You can then delete the items you moved to the Desktop.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
Links in Mail messages are not opening. I switched to Firefox and they open but not in Safari, which I prefer. What could the problem be?
It is as you said, firefox incompatibility with its latest update.
Does reinstalling firefox help?
I do recommend launching the links using safari so we can isolate it to just firefox alone -
Why will MSN Live Mail not open in Safari
I can not get MSN Live Mail to open in Safari. I can MSN, but when I click on Hotmail it just keeps trying to load without getting anywhere?????
I had to go through the same thing, had to go over the Firefox.
See http://iriskao.com/?p=82 -
I often have problems getting my Apple Mail to open. It just says "Reading table of contents" and doesn't open. Sometimes after numerous Forced Quits it opens. When doing a Forced Quit, it sometimes says "Not Responding".
Is there anything that I can do to get Apple Mail to work? Or, is there anything else out there that works better that Apple Mail that I can download off the net?
I am running OS 10.3.9Still not sure what you mean. Anyway, if there are no filesystem issues, the procedure to fix the problem for the Inbox of a POP account would be as follows. I cannot be more specific with the information you’ve provided (actually, I don’t even know whether the affected mailbox is one of the Inboxes or it’s something else):
1. Quit Mail if it’s running.
2. In the Finder, go to ~/Library/Mail/POP-username@mailserver/.
3. Locate INBOX.mbox and move it to the Desktop.
4. Open Mail. A new empty INBOX.mbox will automatically be created within the account folder, and this will allow you to continue using Mail normally while trying to solve the problem.
Although INBOX.mbox appears to be a file, it’s actually a special kind of folder (a package) that contains several files. Ctrl-click on INBOX.mbox and choose Show Package Contents from the contextual menu to see the files it contains. Of these files, mbox is the most important and is where all your messages are stored. What’s the size of that file? Depending on its size, you may or may not be able to directly import it back into Mail in the next step.
An Incoming_Mail file may also be present, in which case it might contain messages that Mail couldn’t transfer to mbox. Incoming_Mail is also a standard mbox file like mbox proper, just named differently, and can be imported back into Mail in the same way.
5. In Mail, do File > Import Mailboxes and follow the instructions to import the INBOX.mbox that’s on the Desktop. I’m not sure what the import options available in Mail 1.x are, but you should choose Other / Standard mbox or something like that, so that Mail looks at the mbox file only (and Incoming_Mail, if present) and ignores the other files in the package.
If Mail doesn’t let you select INBOX.mbox in step 5 because it’s a package instead of a plain folder, rename INBOX.mbox to just INBOX (i.e. remove the .mbox suffix) so that it becomes a normal folder, and try again. You cannot do this directly in the Finder because removing a suffix by normal means causes the Finder to hide the suffix instead of renaming the file. To remove the suffix from the name, you must do File > Get Info (⌘I) on the file and change the name there.
Do with the imported mail whatever you wish. You may move the messages anywhere you want and get rid of the imported mailboxes afterwards, but take a look at the following article, in case there is something there that applies to you:
Overstuffed mailbox is unexpectedly empty
If all is well and you don’t miss anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder. -
Mail not opening after migration to new macbook pro
Hello all,
I recently transferred all of my files using migration assistant from a powerbook G4 to a Macbook Pro and now mail will not open. It will show up in the bar underneath the screen but it won't display anything and it won't quit. Anyone have any solutions?Without having to mess with plists, or messing with other arcane buried folders, this solution for me in migrating from a G4 to a Mini.
http://discussions.apple.com/thread.jspa?messageID=8843200�
Simple. Move the ~/Library/Mail folder out and back in. Read the thread for the specific order. It's easy and save me tons of heartache. -
Hello,
I don't understand why but I can't open Mail attachments in emails that I receive. Mail indicates the presence of an attachment (doc, docx, pdf, ...), I tap for download and once completed it I tap again but not opened.
I do not understand.I made a mistake and had the account set to IMAP. Change the setting to POP3 and it works.Anyway this brings me to one conclusion: Mail attachments in IOS5 not show correctly in IMAP accounts.
-
Mail not opening even after software update
My Mac book is running very slow, and Mail will not open, I tried uploading the latest downloads and it made no difference? Any idea's it has been fine up till yesterday, web works but it slow as well, I have rebooted and tried most things..
Firefox Support
-
Mail not opening after iOS 6.0.1 update
Since updating to ios 6.0.1, my email will not open. It closes itself out as soon as I click on it. Same for email, calendar, and contact settings. Click on it and it doesn't open. I've restored and reset. Nothing is working. A lot of other things are glitching, but this is the worst.
I see you said you restored, from backup or new? if from backup, then restore as new!
-
Links in Apple Mail not opening in Firefox 15
Links in messages in Apple Mail have recently stopped opening Firefox tabs and windows. The Mail window fades, as if a new window or application were being accessed, but nothing happens. I have reset my default browser (according to Mozilla instructions) in both Firefox and Safari. I have also checked all add-ons to see if they might be causing the problem and nothing changes when all are disabled. If I set Safari as default browser, it works fine.
Any thoughts? (FYI, while not totally incompetent or technically illiterate, I am also not all that schooled in the details of computer know-how and haven't gotten much beyond the options available on the toolbar and the limited information found through a quick Google search. It seems others have had this issue in the past, but I haven't found a fix that works for me yet.)
Thanks.Hi!
Is Mail the only external app that has that problem?
I remember having a similar issue and that was caused by an add-on who was messing up with the Firefox behavior.
If this is the case, you should see the same behavior when opening links from other apps.
To resolved, you have 2 options. Either use Firefox Reset ([[Reset Firefox – easily fix most problems]] ) or try to use Safe Mode ([[Troubleshoot Firefox issues using Safe Mode]] ).
Firefox Reset will reset the majority of your Firefox settings (including the add-ons) while keeping the most important information safe (Bookmarks, etc). In the other hand Safe Mode will allow you to test Firefox with a clean profile and then it will allow you to disable all the Add-ons. If that solves the issue, you should activate the add-ons one by one until you find the one it's causing the problem.
I hope this helps you. -
Mail not opening pdf's that iPhone can
I have had two emails with pdf attachments that say "empty". I went to my iPhone and they open with no problem. Any ideas?
I have not yet encountered problem with pdf in mail 5.0. My business is sourcing services for Apparel and I get almost every mail with a pdf from US clients.
The 'not yet downloaded' maybe issue with the mail service provider. Are you using IMAP? that is sometimes slower to download attachemtns. There is no separate control to download, it does it automatically.
Yes, I have had problems with pdf attachments from some banks and the work around is file>save attachements.
If you have access via web to your account, you could check there to see the attachment is correct there, then it could be something between the service provider and Mail 5.0. -
After installing mavericks system, e mail not opening
I installed mavericks and now my e mail won't open? have error report, error 11 fatal error database is corrupted. any ideas?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste topost the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
upgraded latest OS.. my mail app is NOT starting at all.. been 3 days, can someone pls advise. thank u
had the same problem. easy answer and fix. lion installed the updated version. you can't open it in the dock. that is the icon to the old version. right click it and click remove from dock. go to your application folder and the new version is in there. once you open it, you can right click it and select keep in dock. works for mail, ical, and address book.
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Mail not opening after reinstalling Lion using Time Machine
I did a fresh reinstall of Lion using Time Machine and not Mail won't open.
It says that mail cannot be opened because of a problem and suggests I contact the developer or possibly reinstall app.
I've looked around for solution but none of the ones out there work.Indiogdp,
There may a simple answer for you. It was for me. Make sure that Mail (mine is 5.2) is running in 32 bit mode. To check, go to Applications, right click on Mail and select Get Info (command i will do it too). Then find the checkbox next to "Run in 32 bit mode," and select it. Although you probably don't need to leave the info box open I did until I satisfied myself that it worked.
Hope this helps.
Area Man
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