Mail not received from Apple

I recently tried to obtain an Aperture serial number and through the process found out that I am not receiving emails from Apple. With an Apple tech support's help, was able to get her basic email but one with any links in the body of the message, would not come through. Strip the links and it comes in fine. Other emails from normal senders come in fine, with links, attachments, etc.
Any ideas on a solution?
Thanks.

You are not addressing Apple here. We are all just users like yourself. It's not a good idea to post your private email on a public forum.

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