Mail notification not send
Hi,
I am facing following problem.
I want to have a deadline notification for my decision step. If the user is not executing the decision step within 24h, a mail should be send out the the WF_Initiator.
So I created a deadline monitoring in this step (tab requested end). In the business workplace of the user with the decision step the workitem is marked as 'too late'.
The only problem is, the workflow initiator does not get a mail.
Refer.date/time Work Item creation
Date
Time
+ 24h
Action Display text
Expression &_WF_INITIATOR& Initiator of Workflow
Can somebody help me out with this?
Thanks.
Hi,
It looks like , the scheduled background job for Deadline Condition evaluation is not configured currectly.
Check in SWU3 -> Maintain Runtime Environment, there will be an entry for 'Scheduled Job for Deadline..', if it not active ( meaning in red color), please correct it by executing this item. However some of these SWU3 - Automatic Workflow Customization, has prerequistes - like User doing this customization should belong to SUPER User group. Check these !!
Good Luck !!
Regards
Krishna Mohan
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The fixes I have tried so far are removing the Mail plist file, repairing disk permissions and mailboxes. Of course, I have checked the account settings, especially outgoing server settings. I also reinstalled Mail application with Pacifist. None of this has solved the problem. I have tried sending email with Thunderbird and it works with no problems.
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