Mail notifications turning off after re-start
Hi all,
I have an iPhone 4s running iOS 7.1.1. I have my mail notifications turned on in the lock screen as alerts and to be shown in the notification centre, but after re-starting my phone, they turn off. After a re-start, both the 'show in notification centre' and 'show on lock screen' options are turned off. The phone vibrates when I get an email, but nothing comes up on the lock screen.
I can't seem to find anyone else with this issue, so any help would be appreciated. It's a bit annoying to keep having to turn them on again every time I re-start my phone.
Cheers
Hi nengelbrecht6,
Welcome to Apple Support Communities.
It sounds like some of the Notification Center settings aren't sticking on your iPhone. The quickest and easiest way to troubleshoot this issue will be restarting your iPhone and then restoring it, if the restart didn't resolve the issue.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
How to restart
Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
I hope this helps.
-Jason
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