Mail now having trouble with exchange server

Hi There,
We use a hosted exhange server for email which has been working fine for the last year but all of a sudden we seem to be having issues copnnecting - Mail just sits there with the spining animation and the Activity window displaying a variety of messages such as:
"Syncing Inbox"
"Requesting latest information"
"Traversing mailbox hierarchy"
"Adding messages"
I've talked to our provider and they say nothing's changed their end but we're seeing this issue several times a day accross both 10.7 and 10.6 macs and in different locations (work, home and when traveling).
Normally a restart will fix the issue but I know have a Mac that is just stuck - and a restart doesn't work.
Does anyone know how I might trouble shoot this issue and how I can help our provider to understand what might be happening on the Mac side?
Any help would be much appreciated.
Cheers
Ben

So it looks like the issue was an untrusted certificate as overnight, all my email is back.
However, any messages that came in during that time can't be filed or even deleted - I see this error:
The message “Re:message subject"” could not be moved to the mailbox “Actioned — [email protected]”
An error occurred while moving messages to mailbox “Actioned — [email protected]”
Does any one know what the problem might be?
Cheers
Ben

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