Mail on Android stopped working

Yesterday accessing my mac.com mail on my Android phone suddenly stopped working. It had taken some finagling to get it to work when I converted over from MobileMe, but it did work for several weeks. I changed nothing on my incoming server settings. I can still send email from my phone (a Droid 2) via mac.com. Anyone have suggestions for working mail settings (maddening how every Android device has slightly different Mail applications).

The threads about server settings changing appear to be correct. The problem is finding the right variant of the incoming server if you don't have an iPhone, iPad, or don't use a Mac. I finally found the right server by checking my settings in Apple Mail on my Mac.
There is tremendous variability in the user interfaces across Android devices. Usually in the advanced settings. My Droid only offers TLS security, not SSL. The Droid 4 has a bunch of extra options not on my phone. Samsung and HTC phones are different. iPhones hide most of the details if you use auto setup.

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  • Mail Server suddenly stopped working

    My mail server has stopped working, and I can't figure out why. This is a brand new MacMini with the latest Maverics Server (preinstalled) that I just setup last month. (We migrated from an Xserve running 10.6.) Up to this point, mail has worked flawlessly.
    This afternoon I used the Server app to create a new user. I then went about setting them up for ssh access and installing a public/private keypair (this is for a git repository). Around the same time, my mail server simply stopped working. As far as I know, no other configuration changes were made.
    When I go into the Mail service in the Server app the status perpetually says "Starting...". The 'postfix status' command says that postfix is not running. I've checked every log and error file, and I can only find three anomolies:
    The SMTP log file reports:
    Feb 11 01:31:06 mail.gloaming.com postfix/postmap[7152]: warning: /Library/Server/Mail/Data/scanner/amavis/local_domains.db: duplicate entry: "mail.gloaming.com"
    This warning has been logged before, several weeks earlier, so I assume it's not a serious problem.
    The other warning is:
    Feb 11 00:10:49 mail.gloaming.com postfix/postfix-script[23141]: warning: not owned by _postfix: /Library/Server/Mail/Data/mta/./guid_device_maps.plist
    Other threads seem to indicate that this warning is benign.
    The only other problem that looks really suspicious (to me) is in the system.log:
    Feb 11 01:22:52 mail.gloaming.com ocspd[4947]: ERROR: unable to get the receiver data from the DB!
    I'm not sure what that means, but it doesn't sound good.
    Some threads point a finger at the virus and junk mail scanners. If I disable all mail filtering, the mail server status will finally change to "Serving mail at mail.gloaming.com". But it isn't. All attempts to get mail from the server are refused.
    (Oh, and I've restarted the server several times.)
    The postconf command tells me that the postfix system isn't accepting outside connections:
    inet_interfaces = loopback-only
    So it would appear that Server is setting this. Any attempt to change it back to "= all" fails, as the server software overwrites it with "= loopback-only" at its first possible opportunity. (Editing the main.cf file and reloading postfix doesn't fix it either.)
    Here's the really strange part. The server just started do this today. I recovered a backup of the main.cf file from yesterday and diffed it with the one that's not working:
    mail:postfix root# diff /Library/Server/Mail/Config/postfix/main.cf /Users/admin/Desktop/main.cf
    675c675
    < inet_interfaces = loopback-only
    > inet_interfaces = all
    682c682
    < smtpd_helo_restrictions = reject_non_fqdn_helo_hostname reject_invalid_helo_hostname
    > smtpd_helo_restrictions = reject_invalid_helo_hostname reject_non_fqdn_helo_hostname
    692c692
    < mydestination = $myhostname, localhost.$mydomain, localhost, mail.gloaming.com
    > mydestination = $myhostname, localhost.$mydomain, localhost, mail.gloaming.com, $mydomain
    712d711
    < postscreen_dnsbl_sites = zen.spamhaus.org*2
    As you can see, the Server software has deliberatly started setting inet_interfaces to loopback-only and I can't figure out how to get it to set it back to "all".
    Some of the other threads have suggested "wipe and reinstall", but I've spent three weeks setting up this sever and shipping it to a co-location facility—starting over really isn't an option.
    I'd really just want to know why the Server software is suddently configuring the mail server so it won't receive any mail!

    The mystery continues.
    This morning, I decided to take a fresh look at what's going on by recovering a backup copy of my entire /Library/Server/Mail/Config directory from last month. Looking at the item capture list, it shows that none of the files in my Mail/Config directory have changed since late last month.
    Here are the disturbing changes.
    In Server/Mail/Config/dovecot/dovecot.conf, there is one different line.
    working:
         protocols = imap pop3 lmtp sieve
    now:
         protocols = lmtp sieve
    So clearly, the server doesn't think we should be running IMAP or POP. Which is probably the root of the problem.
    In Server/Mail/Config/postfix/mail.cf, there are a number of minor/cosmetic differences, but the problematic ones appear to be
    working:
         inet_interfaces = all
         mydestination = $myhostname, localhost.$mydomain, localhost, mail.gloaming.com, $mydomain
    now:
         inet_interfaces = loopback-only
         mydestination = $myhostname, localhost.$mydomain, localhost, mail.gloaming.com
    Again, this configuration would imply that there are no public mail services.
    Some other odd change occured in the Server/Mail/Config/postfix/main.cf file
    working:
         smtpd     pass  -       -       n       -       -       smtpd
         pickup    fifo  n       -       n       60      1       pickup
              -o content_filter=smtp-amavis:[127.0.0.1]:10024
    now:
         smtpd     pass  -       -       n       -       -       smtpd
              -o receive_override_options=no_address_mappings
         pickup    fifo  n       -       n       60      1       pickup
              -o content_filter=
    Reading through some other posts, I also found another inexplicable change reported by other users having similar problems. The /System/Library/LaunchDaemons/org.postfix.master.plist suddenly changed.
    working:
        <key>OnDemand</key>
        <false/>
        <key>ProgramArguments</key>
        <array>
            <string>master</string>
            <string>-c</string>
            <string>/Library/Server/Mail/Config/postfix</string>
        </array>
    now:
        <key>OnDemand</key>
        <true/>
        <key>ProgramArguments</key>
        <array>
            <string>master</string>
            <string>-c</string>
            <string>/Library/Server/Mail/Config/postfix</string>
            <string>-e</string>
            <string>60</string>
        </array>
    The postfix service is now "OnDemand" with a new, and myserious, "-e 60" option added. (I can find no documentation for an -e option in the postfix control tool.)
    Ultimately, I "fixed" the problem by restoring the backup copy of my entire /Library/Server/Mail/Config folder, the /System/Library/LaunchDaemon/org.postfix.master.plist file, and immedately restarting the server. The mail servers started and everything appears to be normal.
    But this whole experience has made me very learly of the Server app. Why did these configuration changes occur? What settings or circumstances caused them to spontaniously change to an, essentually, unusable state? I'm now afriad of making any changes via Server.app for fear it will decide I shouldn't have a working mail server again.
    If anyone has any insights, I'd ver very interested in hearing them.
    Message was edited by: James Bucanek

  • When in e-mail internet explorer stops working, when i click on help it suggests DEP settings

    when in aol mail internet explorer stops working intermitently, any suggestions?

    Its known issue, See:
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  • TS3276 My yahoo.co.uk e-mail account has stopped working on my iMac.  Connection doctor states that my connections are OK.  Help.

    My yahoo.co.uk e-mail account has stopped receiving new mail.  I have deleted the account and reinstalled but after receiving a few new e-mails it has stopped working again.   I cannot delete mail and my 'sent' box is empty.   I can access Yahoo mail via the web but would like to continue using Mail.  What setting should I use (my son had a look at the problem and may have altered some specs).   Connection Doctor indicates I am connected OK.  Any suggestions?

    well, everything appears to have resolved itself. Let me put this down in case it is of use to other iphone/gmail types.
    1. apparently I must have had either a lot of different computers/devices accessing gmail at the same time and it locked me out. As sailman says above, what precisely is locked out is a mystery, but in my case it was my pc/outlook, my apple mail 4.1 and my iphone. Web access worked fine
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  • Send Link and Mail To are stop working after update to FF v.13 on WinXP

    Send Link and Mail To where stopped working after upgrade to FF13 on win XP. I'd appreciate any suggestions.
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    orange Firefox button ''or'' classic Tools menu > Options > Applications
    In the Search box above the list, type or paste '''mailto''' and pause while Firefox filters the list. On the right side, you can select your mail application. Unless it's missing. Are you able to establish the connection?

  • Mail app has stopped working after 10.9.4 update on July 4, 2014

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    In your opinion Apple was doing a garbage job, when in fact it was Intego that trashed your Mac. That's all it is capable of doing.
    But now I have no virus protection.
    This is a common misconception. OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple. Ill-conceived "anti-virus" garbage convey no benefit and as you found out, can simply prevent your Mac from working as it is designed to work.
    Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
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    Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
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    Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
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    OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
    Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
    If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
    Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
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  • Mail and Notes stopped working on my Macbook after 10.8.5 upgrade   iOS7 upgrade

    Hello
    I recently upgraded my system to 10.8.5.
    I also recently upgraded my 2 iphones to iOS7.
    Then i found out my Notes were not syncing on my macbook pro, but the sync works fine on both iphones and when i check the iCloud website, they are also updated.
    Then mail also stopped working and after reading some posts on this forum, i understand that mail and notes are somehow connected (both using IMAP?)..
    I can't configure my iCloud email account on the mail app, i get a "iCloud IMAP « p03-imap.mail.me.com » not responding" answer, whatever i do. I tried deleting the account, deleting all entries linked to the mail app in the keychain, changing my iCloud password to match new apple password requirements.... nothing works.
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    jk

    Mail.
    Hold down the option key and go to Finder/Go, then select your User Library. Select Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
    Re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there. 
    Information learned from Linc Davis.

  • POP mail on iPad Stopped Working

    I have been using POP mail on my iPad2 for over a year using the server "mail.btinternet.com" for receiving and sending, but in the last couple of weeks it has stopped working on the iPad although I can still use BT mail on my PC.
    I didn't change any of my iPad settings. So what has changed? Any help appreciated.
    Solved!
    Go to Solution.

    sean70 wrote:
     What has changed at the bt mail servers in the last few weeks that has caused my previously OK iPad to suddenly fail on send and receive?
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  • New mail sound suddenly stopped working

    I assigned a 'new mail sound' (wav file) and for no apparent reason suddenly stopped working. Anyone else experienced this ?

    This sometimes happens to me too, as well as my alerts with iChat. I have to restart the computer and that fixes it for me. Hope that is the case with you as well.
    Christine

  • Mail with gmail stopped working

    About a week ago my computer stopped downloading my mail from gmail. I can send mail, but it won't receive new mail. I tried deleting the gmail account and adding it again, but that didn't work. I also tried switching it to IMAP instead of POP, but that didn't work either. When I control+click the gmail account and select get info, it says there are no new messages on the server, but I know there are about 90.
    I've tried repairing permissions and that didn't work.
    I have another account for my school mail and it still receives and sends emails perfectly. Only the gmail account is giving me trouble.
    Any ideas?

    Did you upgrade to 10.5.5 just before it stopped working? In my case, I couldn't SEND mail after upgrading. I had to change the smtp port from default to 465, and then it worked again. My son, who also has a macbook, upgraded to 10.5.5, and is on the same network as I am, had no problem. Strange, right?
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  • Mail alert sounds stopped working

    Hi,
    About 2 days ago, the mail alert sounds for incoming mail stopped working. I double checked the preferences, and repaired permissions, still not working.
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    I've had this happen intermittently. If you go to the mail alerts sounds selection and change it to a different sound and then back to the one you want it should reset it and start again.
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  • Mail on Mac stopped working

    In last 24hrs my mail has stopped working on my Mac Pro. It is an iCloud account. All other accounts are working and the same iCloud account is working on my iPhone and iPad. I notice that the incoming servere info is grayed out wit the p01- infron of the incoming server info. Also, Mail is taking up a huge amount of memory. Also, I cannot delete the drafts of emails I was thinking of sending but couldn't. Thanks

    Hi Roger,
    Yes, thanks for all your help with your very informative links, Apple could (should) learn customer support from you.
    However my wife's MacBookPro was changed over to iCloud a couple of weeks ago as she inherited my iPad 2 when I got a new iPad 3 (mind you it was always a fight as to who got the iPad 2 anyway) Unfortunately even though its still going strong it can't be upgraded to Lion so I went through all your very informative 'how to' when her mail suddenly stopped, as the OP said, due to the password being constantly rejected.
    Having had Apples since 1988 I tried all the usual work abouts and fixes but to no avail and even your 'how to' gets nowhere either and believe me I've tried it three times being especially careful as to what I entered and yes the password is correct as she can get webmail on iCloud and on the iPad 2. 
    As JLStom says its a shame when "Apple help" say that the only thing is to go to Lion knowing full well you have a machine that can't install that version and just give up on you.
    Anyway thanks again for all your help. Apple should appoint you Senior VP of Customer Services.
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  • TS3276 my e mail has suddenly stopped working

    my e mail suddenly stopped working , having been receiving messages all morning

    Maybe this thread will help. You can also look at other threads with the same problem by using the "More Like This" box.
    https://discussions.apple.com/message/19949268#19949268
    I hope this helps.

  • ICloud mail via IMAP stopped working

    iCloud Mail via IMAP in Mail stopped working
    Hi!
    For a few months now I have been using iCloud mail configured in mail.app as an IMAP account, not as an iCloud account. The reason for this is that I want to use a different SMTP server, so outgoing mail has a different sender address. This has worked until a few days ago.
    Now mail.app doesn't accept my user authentication anymore and asks for a password. I have entered it several times, and I'm sure it's correct. Logging into the account via icloud.com does work, and the same settings still work on my iPad and iPhone. Console doesn't log anything, only when I use the "check connection" feature in mail.app, there's an entry that says "Mail[447]: [<_LibSasl2SASLClient: 0x7fbebc0a76b0> mechanism: PLAIN security layer: no] Failed to start the SASL connection SASL(-1): generic failure:"
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    - using the same settings in a (almost) fresh ML install - doesn't work
    - using the same settings in Outlook - works
    - using p01-imap.mail.me com instead of imap.mail.me.com - doesn't work
    Any help with this would be appreciated. Thank you!
    Regards,
    Timo

    OK, I have now removed the "@me.com" from the username in the IMAP settings, and now it seems to work. I still don't understand why that's necessary, since it has been working like this for a long time and still does in iOS, but at least it does work now.

  • My POP mail account has stopped working

    Hi,
    I have a mail account with PlusNet. For years it's worked fine, but a week ago I stopped receiving emails on my POP account (my other iCloud account is fine) and got an exclamation mark/triangle icon next to the account name. The connection doctor tells me that trying to log in to the POP account failed and suggested I check that the username and password are correct. I did and both are okay.
    I checked back with PlusNet, my ISP, and they said that a recent Mac OS update had upset things. They suggested I go into Mail Preferences - Advanced and untick 'Use SSL' and untick 'Automatically detect and maintain account settings'. I did this but still no luck.
    PlusNet then said to contact Apple.
    Has anyone else had similar problems? To clarify, I can't receive new mail on my POP account, but do be able to send okay.
    Thanks
    Stephen

    I have exactly the same problem. I'm also with Plusnet, Mail always worked fine until maybe a week or so ago. I'd upgraded to 10.10.1 earlier in the year and had some problems with Mac freezing or shutting down at random, which seemed to have eventually sorted itself out somehow, eventually, but never had any problems with Mail.
    Problem is exactly the same as you state, have just tried what you said Plusnet suggested and no luck for me either.
    Have now also done the most recent upgrade to 10.10.2 but Mail still doesn't work properly.
    I have 4 Mailboxes for different addresses, the three affected ones are all (incoming)mail.plus.net (outgoing)relay.plus.net the only one unaffected is (incoming)pop.secureserver.net (outgoing)smtpout.secureserver.net
    Some emails have not been sent or sent without attachments and v.v.slow to get incoming emails. I have to check on webmail to make sure I get the incoming emails but it doesn't show the sent messages from Mac Mail.
    Hope this info helps in some way, do post if you find a solution/cause.
    Cheers, Chris

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