Mail OUTGOING SERVER ISSUE

How can I change the server for outgoing mail?? I only have one and it prompts me with this:
Cannot send message using the server
smtp.mac.com:sharrkmedia
The connection to the server "smtp.mac.com" on port 25 timed out.
Select a different outgoing mail server from the list below or click Try
Later to leave the message in your Outbox until it can be delivered.
any thoughts?

If you look around the discussions you will see there are many folk with the same issue. It looks like a serious bug in Mail. I have the same problem. I believe it has nothing to do with what port you are using. Port 25 should be the right port for most folk.
Some people have managed to get things working but it seems to me they've sorted things by fluke rather than logic. There doesn't seem to be a fix-for-all.
I have read these things have worked for some folk (not me)...
-reset router/computer
-erase email accounts and manually create them again
-re-enter (ie delete and re-type) the SMTP server address(es)
-switch on/off/on smtp authentication (it should be off for most folk)
-plus others I've forgotten now.
Non of this worked for me.
Personally, I believe these are not fixes but they might have an effect on the problem for some people.
I'm waiting for a solution and using my old computer in the mean time

Similar Messages

Gmail outgoing server issues with Apple Mail

Hi,
I'm currently running OS X 10.8.5 Mountain Lion, and trying to set up my gmail account in Apple Mail. I can recieve mail just fine, but am not able to send mail. for the outgoing server i typed "smtp.gmail.com." When i look at the Mail Connection Doctor it says that the imap incoming was able to login in and connect, as well as the smtp is succeeding with its connection to the server. However I keep getting the message that says "cannot send message using the server smtp.gmail.com"
With the connection doctor window still up, upon trying to send my letter again, an error comes up...even though the connections are still good. The error reads:
INITIATING CONNECTION May 09 13:56:22.639 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fa9146888b0
CONNECTED May 09 13:56:22.755 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
READ May 09 13:56:22.785 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
220 mx.google.com ESMTP b8sm443235igx.3 - gsmtp
WROTE May 09 13:56:22.797 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
EHLO [192.168.1.149]
READ May 09 13:56:22.830 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
250-mx.google.com at your service, [162.17.148.217]
250-SIZE 35882577
250-8BITMIME
250-STARTTLS
250-ENHANCEDSTATUSCODES
250-PIPELINING
250 CHUNKING
WROTE May 09 13:56:22.835 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
STARTTLS
READ May 09 13:56:22.868 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
220 2.0.0 Ready to start TLS
WROTE May 09 13:56:23.039 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
EHLO [192.168.1.149]
READ May 09 13:56:23.069 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
250-mx.google.com at your service, [162.17.148.217]
250-SIZE 35882577
250-8BITMIME
250-AUTH LOGIN PLAIN XOAUTH XOAUTH2 PLAIN-CLIENTTOKEN
250-ENHANCEDSTATUSCODES
250-PIPELINING
250 CHUNKING
WROTE May 09 13:56:23.073 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
MAIL FROM:<[email protected]>
READ May 09 13:56:23.105 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
530-5.5.1 Authentication Required. Learn more at
530 5.5.1 http://support.google.com/mail/bin/answer.py?answer=14257 b8sm443235igx.3 - gsmtp
WROTE May 09 13:56:23.109 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
QUIT
If anybody knows what the problem is or how to fix it, I'd be greatly appreciative. In addition, I do have this account being fed to my phone, to which it can send/receive mail just fine.
Thanks

By default Mail should enter all the correct setting for Gmail.
It's asking for authentication.
Select to Edit SMTP settings.
Select your Gmail account from the list.
Click on Advanced.
√ Use Secure Sockets Layer (SSL)
Gmail likes port 465 but Apple default to all ports.
Make sure your password is entered.
Use the Connection doctor to test your settings. You should see green lights to show your receiving and sending settings are correct. Click on Show Details if you see a red light.

Mail outgoing server choice not sticking

I've got Mail set up to only use one outgoing server (or a default server), but it is not abiding by this and instead wants to default to my iCloud outgoing server. Does anyone know how to clear this issue and get things working correctly again? Also, the default server that I want to use (and was using just fine until this problem began) is for an Exchange account.
Thanks

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

Godaddy outgoing server issues on MacBook!

I use godaddy for my comany's email. I have a few employees and we are all having problems with the outgoing server. Incoming is no problem but outgoing keeps timing out. We are all using differenct ISPs. I spent 2 hours on the phone with godaddy and they're telling me the issue is on my end. Anyone else experiencing anything similar? My IPhone and IPad are sending without issues but my MacBook Pro sends sporaradically. One of my employees is having problems on his Mac Book and IPad. The workspace login site is funtioning fine. I'm at the end of my rope! Any suggestions?

This is not a Mac problem.
We use Windows and are having the same / similar problem(s) with godaddy email. We use the Thunderbird mail client and early October is when we first started noticing the problems (had been fine before that) .
SMTP outbound fails intermittently and error messaes indicate the SMTP server cannot be found or similar message. It has failed in the middle of an outgoing batch several times (when SMTP server has obviously been "found" - and sometimes it will complete the batch and leave one or two sitting in the outbound folder. Changing port settings has no effect on this intermittent problem.
Godaddy says there is no problem and suggests we use Godaddy webmail instead of Thunderbird - which is not convenient since we simultaneously manage 10 or so mailboxes for different domains - and the Godaddy webmail interface has become very slow to load. We do access webmail from android phones and, except for the slowness, the outbound from webmail does function. If we find a resolution we'll share here since this does not feel like an OS or ISP issue.

Mail Outgoing Server almost ALWAYS offline (ATT internet)

I realize this is a common issue (Google efforts were made before posting this), but solutions seem to be elusive. I have ATT internet (Uverse), and my Mail 4.5 outgoing emails won't go. They "spin" in the outbox for up to an hour before something clicks and they go.
ATT outgoing port is supported to be 995 with SSL. That's what I have set. Incoming port is supposed to be 465, but that's irrelevant here (because mail arrives fine, it's sending that's an issue, and because Mail allows you to specify the outgoing server port, but has no comparable entry for incoming server port anyways).
I can send mail is I use ATT webmail; it's Mail 4.5 that fails. Right-clickng on the ATT server in Mail shows that Mail regards that server as "offline."
Emails I want to send will, as previously stated, eventually go through if I let them sit for an hour in the outbox. That's no good for time-sensitive business, of course, and Apple's glitch with offline outgoing mail servers is quite famous.
Ideas? Fixes?

Akicita wrote:
I realize this is a common issue (Google efforts were made before posting this), but solutions seem to be elusive. I have ATT internet (Uverse), and my Mail 4.5 outgoing emails won't go. They "spin" in the outbox for up to an hour before something clicks and they go.
ATT outgoing port is supported to be 995 with SSL. That's what I have set. Incoming port is supposed to be 465, but that's irrelevant here (because mail arrives fine, it's sending that's an issue, and because Mail allows you to specify the outgoing server port, but has no comparable entry for incoming server port anyways).
I can send mail is I use ATT webmail; it's Mail 4.5 that fails. Right-clickng on the ATT server in Mail shows that Mail regards that server as "offline."
Emails I want to send will, as previously stated, eventually go through if I let them sit for an hour in the outbox. That's no good for time-sensitive business, of course, and Apple's glitch with offline outgoing mail servers is quite famous.
Ideas? Fixes?
I think you got the incoming and outgoing ports reversed. I think incoming is 995 and outgoing is 465.
http://www.att.com/esupport/article.jsp?sid=KB401570&cv=803&title=Whatare+my+email+server+settings+%28i.e.%2C+POP+andSMTP%29%3F#fbid=pu-ninn1tqW
Message was edited by: BobTheFisherman

Mail Outgoing Server

I have all my mail on my Touch now, but I cannot send any messages. It says my outgoing server isnt correct. I checked my mail settings to get it, and I put it in correctly.
Any suggestions?

Try deleting the account from your iPod (Settings> Mail> *your account description*> Delete Account). Then reset your network settings (Settings> General> Reset> Reset Network Settings).
Then re-add the account with the settings listed here: http://www.apple.com/support/iphone/mailhelper/
Message was edited by: Jefe Tapa

Can't send mail - outgoing server problem

I am using Mail. OS X.4.6. Yesterday I used Mail with no problem. Today when I 'sent' an email, a pop up told me I couldn't use the outgoing server (the server in the email account selected), and suggested two others (one of which is no longer an account). The outgoing server for the email account selected has not changed.

Mail keeps information about outgoing servers in a separate list, independently of any specific mail account. The account settings just associate one of the available outgoing servers with each account. Deleting an account doesn't remove the outgoing server from the list. Orphaned or dangling outgoing server entries (i.e. not associated with any account) sometimes cause sending problems, so you may want to fix that, even though it could very well have nothing to do with your problem -- actually, it could very well be that you don't have a problem, and this is just a transient error.
Go to Preferences > Accounts > Account Information > Outgoing Mail Server (SMTP), choose Edit Server List from the popup menu, and delete any servers that shouldn't be there. The Edit Server List sheet shows the account each outgoing server is associated with.
Alternatively, Mail comes with some scripts available under the Script menu when that menu is enabled. There is a Manage SMTP Servers there that finds any unused outgoing mail servers and gives you the option to delete them. Type "Script Menu" in Mail Help for more information on this feature.

Outgoing server issue!

HI i wrote a long and very important email on my ipad and it was saved in drafts and when i pushed the send button it gave me an error message saying my mail is in the outgoing server but could not be send.
But the mail is lost its neither send nore in drafts nore in outgoing server!!!
I am getting freaked out, as it is a very important message and i cannot simply write it again.
ANYONE CAN PLEASE HELP ME????
THX

Tanks for taking the time to post this, it sorted out the problem after also being driven mad for days.

Mail, outgoing server shut down, incoming mail is working

I can't send mail. When sending, I get a message that outgoing server is shut down. I have no problem receiving mail.
I installed Mountain Lion a few days ago (on my MBP), dont know if there is a connection?. I have the same problem
on my iMac. I have not installed Mountain Lion on the iMac. I called the provider (telia). The say they don't have any problem.
I connected to web mail and sent mail from there. It worked.
I would be grateful for suggestions how to find the problem.
Thanks in advance!

How is your Mail preferences set up for outgoing? Port 25? No authentication? SSL checkbox not checked? And I assume you mean that you can send email when you are at home when your computer is affiliated to your wireless router, not that you specified 192.168.1.1 or whatever as your smtp server in Mail's setup. If your outgoing mail server is through an email account provided by your ISP, they frequently do not require authentication because they can authenticate on the fact that your IP address belongs to their pool of IP addresses -- when you are at home. But when you aren't home, then you are trying to relay mail from a "foreign" IP address through their server -- and if the mail isn't going to one of their accounts, they block those, otherwise every spammer in the universe would be relaying spam through their servers. I would try changing your outgoing mail config to port 587 with username/password authentication and SSL checkbox checked. I would try similar changes on the incoming side, SSL checked and port 993 if imap or 995 if pop -- if you leave it 143 or 110 without SSL then your incoming mail traffic, including you sending your password, is done "in the clear." The SSL settings should work whether you are at home or on the road. If they don't work, contact your email provider and ask them how to set up a common configuration that works from home and anywhere else.

Can't send emails - outgoing server issues

Randomly my phone won't let me send an email. It sits in the Outbox unsent and never sends.
But strangely I'm able to receive emails. I have 3 email accounts set up on my phone, I've never had a problem until now - Over the weekend I updated to iOS 7.0.2 this may have changed something in the settings....
When I go to send it's says "CANNOT SEND MAIL, CHECK THE ACCOUNT SETTINGS FOR THE OUTGOING SERVER" - I've checked the settings, but don't know what i'm looking for
Can anyone assist?
thanks
VB

Mail keeps information about outgoing servers in a separate list, independently of any specific mail account. The account settings just associate one of the available outgoing servers with each account. Deleting an account doesn't remove the outgoing server from the list. Orphaned or dangling outgoing server entries (i.e. not associated with any account) sometimes cause sending problems, so you may want to fix that, even though it could very well have nothing to do with your problem -- actually, it could very well be that you don't have a problem, and this is just a transient error.
Go to Preferences > Accounts > Account Information > Outgoing Mail Server (SMTP), choose Edit Server List from the popup menu, and delete any servers that shouldn't be there. The Edit Server List sheet shows the account each outgoing server is associated with.
Alternatively, Mail comes with some scripts available under the Script menu when that menu is enabled. There is a Manage SMTP Servers there that finds any unused outgoing mail servers and gives you the option to delete them. Type "Script Menu" in Mail Help for more information on this feature.

How do I get my AOL mail Outgoing server back?

I can receive AOL messages but cannot send. They all go to the Outgoing Folder and the message is that I don't have an outgoing server.

Double check everything per the instructions here: http://help.aol.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&extern alId=76477

Outgoing server issues

"A copy has been placed in your Outbox. The sender address [email protected] was rejected by the server." I am receiving this trouble message everytime I send a message

Found this solution elsewhere, worked for me:
"I just had the exact same issue with my iphone 5. I was able to troubleshoot the problem by going to "Outgoing Mail Server", clicking on SMTP, and i noticed that my PRIMARY SERVER was "on", but that same server under "OTHER SMTP SERVERS" was "off". Make sure that both servers for "primary" and "other" are set for ON and this will solve your problem!"

Mail--outgoing server offline

Recently one of my outgoing mail servers is listed as "offline." No matter what I try I have not been able to use it to send e-mail. I've tried to delete and reinstall the mailbox, but that did not work.
Is this a Mountain Lion issue? Is there a fix.
By the way--the SMTP server for my gmail account does stay online.

I'm having same issue. Works on my old Mountain lion machine...same settings and Ipad

Mail outgoing email issues

Yosemite outgoing Mail issues have been all over Internet since last Fall. I still have not seen Apple address the issue! Some suggestions from OS X Daily, etc. involve pref changes. However, I find that the pref changes disappear after they are made. I realize they must be selected to "save" but that option does not always present itself. Outgoing mail going as "reply" or forward" hangs up and creates an "outbox" which continues to try to send but has no success. This emails appear to be corrupted once they go there and must be trashed.
The only way I can get a "reply" or "forward" message out is to add a pdf doc at the end of the text in which I simply type "Intentionally Left Blank" so the receiver will not wonder why it is there. From now on, I think I will add "Page will remain blank until Apple wakes up and fixes this essential Mail app"! Perhaps we could add a live "clock" (like the national debt clock) that could continue to show the hours, days, weeks and months in which Apple failed to respond.
Can any Mac users help?
Ed Jones
Commander, USN (Ret.)

Problems such as yours are sometimes caused by files that should belong to you but are locked or have wrong permissions. This procedure will check for such files. It makes no changes and therefore is not, in itself, a solution.
First, empty the Trash, if possible.
Triple-click anywhere in the line below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ 2>&- | wc -l | pbcopy
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Paste into the Terminal window by pressing command-V. The command may take a noticeable amount of time to run.
Wait for a new line ending in a dollar sign ($) to appear.
The output of the command will be a number. It's automatically copied to the Clipboard. Please paste it into a reply.
The Terminal window doesn't show the output. Please don't copy anything from there.

Mail outgoing server is screwy - won't let me send from anywhere but home

Sorry for the long subject. Ok, so I have 3 email accounts through Mail, gmail (POP), my school (POP) and .mac
My outgoing mail server is through my wireless router which is great when i am at home but when i am out in a coffeehouse or at work, it won't send messages. Is there a way to just use a generic outgoing mail server so that I can send these messages from Mail?

How is your Mail preferences set up for outgoing? Port 25? No authentication? SSL checkbox not checked? And I assume you mean that you can send email when you are at home when your computer is affiliated to your wireless router, not that you specified 192.168.1.1 or whatever as your smtp server in Mail's setup. If your outgoing mail server is through an email account provided by your ISP, they frequently do not require authentication because they can authenticate on the fact that your IP address belongs to their pool of IP addresses -- when you are at home. But when you aren't home, then you are trying to relay mail from a "foreign" IP address through their server -- and if the mail isn't going to one of their accounts, they block those, otherwise every spammer in the universe would be relaying spam through their servers. I would try changing your outgoing mail config to port 587 with username/password authentication and SSL checkbox checked. I would try similar changes on the incoming side, SSL checked and port 993 if imap or 995 if pop -- if you leave it 143 or 110 without SSL then your incoming mail traffic, including you sending your password, is done "in the clear." The SSL settings should work whether you are at home or on the road. If they don't work, contact your email provider and ask them how to set up a common configuration that works from home and anywhere else.

Mail OUTGOING SERVER ISSUE

Similar Messages

Maybe you are looking for