Mail--outgoing server offline

Recently one of my outgoing mail servers is listed as "offline."  No matter what I try I have not been able to use it to send e-mail.  I've tried to delete and reinstall the mailbox, but that did not work.
Is this a Mountain Lion issue?  Is there a fix.
By the way--the SMTP server for my gmail account does stay online.

I'm having same issue.  Works on my old Mountain lion machine...same settings and Ipad

Similar Messages

  • HT1277 i have all the correct settings for my e mail but i can't send for some reason it keeps taking my outgoing server offline

    i have all the correct settings for my e mail but i can't send for some reason it keeps taking my outgoing server offline can anyone help

    If you can receive mail and your connection to your ISP is otherwise working, but cannot send mail, then your SMTP settings are incorrect; the SMTP server port is wrong, your SSL setting is wrong, or the username or password credentials don't match what the ISP has, or your attempted accesses are being blocked or your ISP SMTP server is offline.
    And in general, don't use port 25 for your outbound mail, unless your ISP specifically requires that; these days, that port is best left to communications between mail servers and (usually) not used by any mail clients.

  • Mail preferences show outgoing server offline

    Mail was working fine up until yesterday. Yesterday the outgoing server started to ask for the password which previously was automatic. When I typed the password it was rejected by the server.
    I have 10 accounts in mail that are from different server-names but use my ISP server account as outgoing and incoming server; e.g. xxx.ispserver.jp for all accounts, I can still receive incoming mail on xxx.ispserver.jp but can't send out. Of 10 accounts the Mail preferences show 9 outgoing accounts as Outgoing Mail Server (SMPT) ispserver.jp (offline)
    Also 9 of the 10 servers in the drop down list are all now showing offline in mail preferences.
    Any help with this would be great, how to get the ispserver.jp (online)
    Thank you

    I've had the same problem several times; I am on Comcast cable. Twice, I was told by Comcast to change the port number and that worked (advanced settings under servers) for some time. The other three times, that did not solve the problem. On a hunch, I simply deleted the com.apple.mail.plist (Users - Library - Preferences) and that has worked every time. Bear in mind that you will need to start from scratch when opening Mail after that; I've made screenshots of each and every account setting window in Mail, so it's easy to copy that when needed.

  • Mail Outgoing Server almost ALWAYS offline (ATT internet)

    I realize this is a common issue (Google efforts were made before posting this), but solutions seem to be elusive. I have ATT internet (Uverse), and my Mail 4.5 outgoing emails won't go. They "spin" in the outbox for up to an hour before something clicks and they go.
    ATT outgoing port is supported to be 995 with SSL. That's what I have set. Incoming port is supposed to be 465, but that's irrelevant here (because mail arrives fine, it's sending that's an issue, and because Mail allows you to specify the outgoing server port, but has no comparable entry for incoming server port anyways).
    I can send mail is I use ATT webmail; it's Mail 4.5 that fails. Right-clickng on the ATT server in Mail shows that Mail regards that server as "offline."
    Emails I want to send will, as previously stated, eventually go through if I let them sit for an hour in the outbox. That's no good for time-sensitive business, of course, and Apple's glitch with offline outgoing mail servers is quite famous.
    Ideas? Fixes?

    Akicita wrote:
    I realize this is a common issue (Google efforts were made before posting this), but solutions seem to be elusive. I have ATT internet (Uverse), and my Mail 4.5 outgoing emails won't go. They "spin" in the outbox for up to an hour before something clicks and they go.
    ATT outgoing port is supported to be 995 with SSL. That's what I have set. Incoming port is supposed to be 465, but that's irrelevant here (because mail arrives fine, it's sending that's an issue, and because Mail allows you to specify the outgoing server port, but has no comparable entry for incoming server port anyways).
    I can send mail is I use ATT webmail; it's Mail 4.5 that fails. Right-clickng on the ATT server in Mail shows that Mail regards that server as "offline."
    Emails I want to send will, as previously stated, eventually go through if I let them sit for an hour in the outbox. That's no good for time-sensitive business, of course, and Apple's glitch with offline outgoing mail servers is quite famous.
    Ideas? Fixes?
    I think you got the incoming and outgoing ports reversed. I think incoming is 995 and outgoing is 465.
    http://www.att.com/esupport/article.jsp?sid=KB401570&cv=803&title=Whatare+my+email+server+settings+%28i.e.%2C+POP+andSMTP%29%3F#fbid=pu-ninn1tqW
    Message was edited by: BobTheFisherman

  • Mail - SMTP Server Offline

    I am unable to send emails from my new MacBook on Mail using the SMTP server. I have a hotmail account and the server has apparently been offline for about a week. I am able to receive emails with no problems but Mail is unable to connect to the outgoing server. Also, I don't know if it has any impact, but I believe that Microsoft are trying to phase hotmail accounts to Outlook. Any advice?

    alexanderfromgbr wrote:
    Thanks, but I found that thread but it made no difference.
    I was able to find ports 25 and 587, but not 465 - if that matters. The text on ports wasn't terribly clear to be honest.
    465 is not a supported port.
    Here are the correct settings, are you using them?
    Incoming (POP3) Server
    Server address: pop3.live.com
    Port: 995
    SSL Encryption: Yes
    Outgoing (SMTP) Server
    Server address: smtp.live.com
    Port: 25 (or 587 if 25 is blocked)
    Authentication: Yes
    TLS or SSL Secure Encrypted Connection: Yes
    User name: Your email address
    Password: Your password
    If you don’t want email to be deleted from your Outlook.com inbox after it’s downloaded to your email app, select the Leave a copy of messages on the server option.

  • Outgoing server offline

    My outgoing server always show offline on my mac even after re-setting all passwords

    Hey Linaef,
    Thanks for the question. I understand you are experiencing issues with your Mail account on your Mac. To isolate the issue, you can utilize the steps in this resource, along with the Connection Doctor:
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/TS3276
    You may also wish to double check your mail settings are correct:
    Apple - Support - Mail Settings Lookup
    http://www.apple.com/support/mail-settings-lookup/
    Thanks,
    Matt M.

  • Mail outgoing servers "offline"

    I have recently migrated to a macbook pro and have had no issues with mail for two weeks, until today.  I have a new problem today with mail outgoing servers being "offline" without a way to turn them online.  I did a software update yesterday and I may have gotten an OSX upgrade but did not notice.  Does anyone know if there is an issue with 10.6.8?  Does anyone have any solution/experience with this mail problem I cite?

    Okay, fixed it on mine.  In Mail.app:
    1) Mail menu | Preferences.
    2) Select problematic account in list on left.
    3) Select "Edit SMTP Server List..." from Outgoing Mail Server drop-down.
    4) Fix username by appending domain name
        (append "@gmail.com" if standard account, or your own domain if apps user).
    5) Re-enter password.
    Save your preferences.

  • Apple Mail - Hotmail server offline - can't send but can receive mail, Apple Mail - Hotmail server offline - can't send but can receive mail

    I've had no issues for the past 2 years but suddenly I can't send email from my hotmail accounts via applemail.
    I've deleted accounts and readded them.  I've checked all the mail settings are correct.  I've disabled any antivirus software.  I've done this repeatedly, but still get the same issues.
    The only thing i have changed in the last week is that I have switched to a fixed IP address as I needed this for my business.
    Can anyone help please?

    Hey,
    I found this worked for me, just check your hotmail settings are as follows
    You change your POP to IMAP like this
    Outlook.com does support IMAP and SMTP.
    Incoming server:
    IMAP: imap-mail.outlook.com
    Port: 993
    Encrypted Connection: SSL
    Outgoing server:
    SMTP: smtp-mail.outlook.com
    Port: 25 or 587
    Encrypted Connection: TLS
    Username: Your Username
    Password: Your Password
    This won't work on mac os x mail unless you disable pop in your outlook.com account first. If you have mac os x mail, and you don't disable pop in your outlook.com account first, mail will automatically setup pop and smtp.
    http://answers.microsoft.com/en-us/windowslive/forum/mail-email/how-to-set-up-ma c-mail-to-sync-your-outlookcom/afdfe981-20c7-4d4a-b6b1-9329b27f018a?tm=137900934 3708
    http://answers.microsoft.com/en-us/outlook_com/forum/oemail-osend/how-to-set-up- mac-mail-to-sync-your-outlookcom/afdfe981-20c7-4d4a-b6b1-9329b27f018a

  • Mail Outgoing Server

    I have all my mail on my Touch now, but I cannot send any messages. It says my outgoing server isnt correct. I checked my mail settings to get it, and I put it in correctly.
    Any suggestions?

    Try deleting the account from your iPod (Settings> Mail> *your account description*> Delete Account). Then reset your network settings (Settings> General> Reset> Reset Network Settings).
    Then re-add the account with the settings listed here: http://www.apple.com/support/iphone/mailhelper/
    Message was edited by: Jefe Tapa

  • Mail outgoing server choice not sticking

    I've got Mail set up to only use one outgoing server (or a default server), but it is not abiding by this and instead wants to default to my iCloud outgoing server. Does anyone know how to clear this issue and get things working correctly again? Also, the default server that I want to use (and was using just fine until this problem began) is for an Exchange account.
    Thanks

    Please follow these directions to delete the Mail "sandbox" folder.
    Back up all data.
    Triple-click the line below on this page to select it:
    ~/Library/Containers/com.apple.mail
    Right-click or control-click the highlighted line and select
    Services ▹ Reveal
    from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
    Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
    Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

  • Can't send mail - outgoing server problem

    I am using Mail. OS X.4.6. Yesterday I used Mail with no problem. Today when I 'sent' an email, a pop up told me I couldn't use the outgoing server (the server in the email account selected), and suggested two others (one of which is no longer an account). The outgoing server for the email account selected has not changed.

    Mail keeps information about outgoing servers in a separate list, independently of any specific mail account. The account settings just associate one of the available outgoing servers with each account. Deleting an account doesn't remove the outgoing server from the list. Orphaned or dangling outgoing server entries (i.e. not associated with any account) sometimes cause sending problems, so you may want to fix that, even though it could very well have nothing to do with your problem -- actually, it could very well be that you don't have a problem, and this is just a transient error.
    Go to Preferences > Accounts > Account Information > Outgoing Mail Server (SMTP), choose Edit Server List from the popup menu, and delete any servers that shouldn't be there. The Edit Server List sheet shows the account each outgoing server is associated with.
    Alternatively, Mail comes with some scripts available under the Script menu when that menu is enabled. There is a Manage SMTP Servers there that finds any unused outgoing mail servers and gives you the option to delete them. Type "Script Menu" in Mail Help for more information on this feature.

  • Mac mail outgoing servers offline

    Mac Mail outgoing servers are all offline.  How do I return them to online?

    The outgoing servers are from your local ISP, follow the link in teh message for troubleshooting. It's possible your ISP is experiencing problems or it is also possible you may need to restart your computer.

  • Mail, outgoing server shut down, incoming mail is working

    I can't send mail. When sending, I get a message that outgoing server is shut down. I have no problem receiving mail.
    I installed Mountain Lion a few days ago (on my MBP), dont know if there is a connection?. I have the same problem
    on my iMac. I have not installed Mountain Lion on the iMac. I called the provider (telia). The say they don't have any problem.
    I connected to web mail and sent mail from there. It worked.
    I would be grateful for suggestions how to find the problem.
    Thanks in advance!

    How is your Mail preferences set up for outgoing? Port 25? No authentication? SSL checkbox not checked? And I assume you mean that you can send email when you are at home when your computer is affiliated to your wireless router, not that you specified 192.168.1.1 or whatever as your smtp server in Mail's setup. If your outgoing mail server is through an email account provided by your ISP, they frequently do not require authentication because they can authenticate on the fact that your IP address belongs to their pool of IP addresses -- when you are at home. But when you aren't home, then you are trying to relay mail from a "foreign" IP address through their server -- and if the mail isn't going to one of their accounts, they block those, otherwise every spammer in the universe would be relaying spam through their servers. I would try changing your outgoing mail config to port 587 with username/password authentication and SSL checkbox checked. I would try similar changes on the incoming side, SSL checked and port 993 if imap or 995 if pop -- if you leave it 143 or 110 without SSL then your incoming mail traffic, including you sending your password, is done "in the clear." The SSL settings should work whether you are at home or on the road. If they don't work, contact your email provider and ask them how to set up a common configuration that works from home and anywhere else.

  • How do I get my AOL mail Outgoing server back?

    I can receive AOL messages but cannot send.  They all go to the Outgoing Folder and the message is that I don't have an outgoing server.

    Double check everything per the instructions here: http://help.aol.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&extern alId=76477

  • All Mail outgoing server are offline

    All of my outgoing mail servers are claiming to be offline. The connection doctor says that they are connected to the server with no problem, but I can't send any outgoing mail. I can receive mail, but cannot respond.
    please help!

    Just called apple support (no wait on hold! Once again, really good customer service...) and wouldn't you know it, while I was talking to the support staff, I fixed the problem myself. Then the mail specialist got online and told me to do something similar to what I had done. Here's the fix. Try THEIRS first:
    Mine: Go to finder - home -- library -- preferences.
    Find the file called "com.apple.mail.plist" and drag it to the trash and empty trash. Restart mail. You will have to re-enter all your account info and all your mail on your server will have to be downloaded again. I use IMAP and everything is stored, so that wasn't a big deal for me. Once I re-entered all the account info, outgoing worked again.
    THEIRS: In preferences, open a new account (use the + sign in the accounts pane in "Preferences"). Give it a different name but put in all your info. See if it works. If it does, delete the other account.
    Theirs is a little safer, I guess. Make sure you back up messages, though.
    Good luck.

Maybe you are looking for