Mail outgoing server specifications disappeared

Any ideas about this? I restored them, but the only one that works is mac.com.

If you restored them correctly, your Mail account should work. So if it doesn't that could indicate a corrupted preferences file. To eliminate that possibility or remedy the problem, do this:
1. Quit Mail if it's running.
2. Go to Home/Library/Preferences and delete the com.apple.mail.plist file.
3. Restart Mail and setup your accounts again; Mail will automagically find your existing mailboxes.
4. Check to see that your accounts send and receive correctly.
Mulder

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Can't send mail - outgoing server problem

I am using Mail. OS X.4.6. Yesterday I used Mail with no problem. Today when I 'sent' an email, a pop up told me I couldn't use the outgoing server (the server in the email account selected), and suggested two others (one of which is no longer an account). The outgoing server for the email account selected has not changed.

Mail keeps information about outgoing servers in a separate list, independently of any specific mail account. The account settings just associate one of the available outgoing servers with each account. Deleting an account doesn't remove the outgoing server from the list. Orphaned or dangling outgoing server entries (i.e. not associated with any account) sometimes cause sending problems, so you may want to fix that, even though it could very well have nothing to do with your problem -- actually, it could very well be that you don't have a problem, and this is just a transient error.
Go to Preferences > Accounts > Account Information > Outgoing Mail Server (SMTP), choose Edit Server List from the popup menu, and delete any servers that shouldn't be there. The Edit Server List sheet shows the account each outgoing server is associated with.
Alternatively, Mail comes with some scripts available under the Script menu when that menu is enabled. There is a Manage SMTP Servers there that finds any unused outgoing mail servers and gives you the option to delete them. Type "Script Menu" in Mail Help for more information on this feature.

Mail Outgoing Server

I have all my mail on my Touch now, but I cannot send any messages. It says my outgoing server isnt correct. I checked my mail settings to get it, and I put it in correctly.
Any suggestions?

Try deleting the account from your iPod (Settings> Mail> *your account description*> Delete Account). Then reset your network settings (Settings> General> Reset> Reset Network Settings).
Then re-add the account with the settings listed here: http://www.apple.com/support/iphone/mailhelper/
Message was edited by: Jefe Tapa

Mail outgoing server choice not sticking

I've got Mail set up to only use one outgoing server (or a default server), but it is not abiding by this and instead wants to default to my iCloud outgoing server. Does anyone know how to clear this issue and get things working correctly again? Also, the default server that I want to use (and was using just fine until this problem began) is for an Exchange account.
Thanks

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

Mail Outgoing Server almost ALWAYS offline (ATT internet)

I realize this is a common issue (Google efforts were made before posting this), but solutions seem to be elusive. I have ATT internet (Uverse), and my Mail 4.5 outgoing emails won't go. They "spin" in the outbox for up to an hour before something clicks and they go.
ATT outgoing port is supported to be 995 with SSL. That's what I have set. Incoming port is supposed to be 465, but that's irrelevant here (because mail arrives fine, it's sending that's an issue, and because Mail allows you to specify the outgoing server port, but has no comparable entry for incoming server port anyways).
I can send mail is I use ATT webmail; it's Mail 4.5 that fails. Right-clickng on the ATT server in Mail shows that Mail regards that server as "offline."
Emails I want to send will, as previously stated, eventually go through if I let them sit for an hour in the outbox. That's no good for time-sensitive business, of course, and Apple's glitch with offline outgoing mail servers is quite famous.
Ideas? Fixes?

Akicita wrote:
I realize this is a common issue (Google efforts were made before posting this), but solutions seem to be elusive. I have ATT internet (Uverse), and my Mail 4.5 outgoing emails won't go. They "spin" in the outbox for up to an hour before something clicks and they go.
ATT outgoing port is supported to be 995 with SSL. That's what I have set. Incoming port is supposed to be 465, but that's irrelevant here (because mail arrives fine, it's sending that's an issue, and because Mail allows you to specify the outgoing server port, but has no comparable entry for incoming server port anyways).
I can send mail is I use ATT webmail; it's Mail 4.5 that fails. Right-clickng on the ATT server in Mail shows that Mail regards that server as "offline."
Emails I want to send will, as previously stated, eventually go through if I let them sit for an hour in the outbox. That's no good for time-sensitive business, of course, and Apple's glitch with offline outgoing mail servers is quite famous.
Ideas? Fixes?
I think you got the incoming and outgoing ports reversed. I think incoming is 995 and outgoing is 465.
http://www.att.com/esupport/article.jsp?sid=KB401570&cv=803&title=Whatare+my+email+server+settings+%28i.e.%2C+POP+andSMTP%29%3F#fbid=pu-ninn1tqW
Message was edited by: BobTheFisherman

Mail, outgoing server shut down, incoming mail is working

I can't send mail. When sending, I get a message that outgoing server is shut down. I have no problem receiving mail.
I installed Mountain Lion a few days ago (on my MBP), dont know if there is a connection?. I have the same problem
on my iMac. I have not installed Mountain Lion on the iMac. I called the provider (telia). The say they don't have any problem.
I connected to web mail and sent mail from there. It worked.
I would be grateful for suggestions how to find the problem.
Thanks in advance!

How is your Mail preferences set up for outgoing? Port 25? No authentication? SSL checkbox not checked? And I assume you mean that you can send email when you are at home when your computer is affiliated to your wireless router, not that you specified 192.168.1.1 or whatever as your smtp server in Mail's setup. If your outgoing mail server is through an email account provided by your ISP, they frequently do not require authentication because they can authenticate on the fact that your IP address belongs to their pool of IP addresses -- when you are at home. But when you aren't home, then you are trying to relay mail from a "foreign" IP address through their server -- and if the mail isn't going to one of their accounts, they block those, otherwise every spammer in the universe would be relaying spam through their servers. I would try changing your outgoing mail config to port 587 with username/password authentication and SSL checkbox checked. I would try similar changes on the incoming side, SSL checked and port 993 if imap or 995 if pop -- if you leave it 143 or 110 without SSL then your incoming mail traffic, including you sending your password, is done "in the clear." The SSL settings should work whether you are at home or on the road. If they don't work, contact your email provider and ask them how to set up a common configuration that works from home and anywhere else.

How do I get my AOL mail Outgoing server back?

I can receive AOL messages but cannot send. They all go to the Outgoing Folder and the message is that I don't have an outgoing server.

Double check everything per the instructions here: http://help.aol.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&extern alId=76477

Mail OUTGOING SERVER ISSUE

How can I change the server for outgoing mail?? I only have one and it prompts me with this:
Cannot send message using the server
smtp.mac.com:sharrkmedia
The connection to the server "smtp.mac.com" on port 25 timed out.
Select a different outgoing mail server from the list below or click Try
Later to leave the message in your Outbox until it can be delivered.
any thoughts?

If you look around the discussions you will see there are many folk with the same issue. It looks like a serious bug in Mail. I have the same problem. I believe it has nothing to do with what port you are using. Port 25 should be the right port for most folk.
Some people have managed to get things working but it seems to me they've sorted things by fluke rather than logic. There doesn't seem to be a fix-for-all.
I have read these things have worked for some folk (not me)...
-reset router/computer
-erase email accounts and manually create them again
-re-enter (ie delete and re-type) the SMTP server address(es)
-switch on/off/on smtp authentication (it should be off for most folk)
-plus others I've forgotten now.
Non of this worked for me.
Personally, I believe these are not fixes but they might have an effect on the problem for some people.
I'm waiting for a solution and using my old computer in the mean time

Mail outgoing server is screwy - won't let me send from anywhere but home

Sorry for the long subject. Ok, so I have 3 email accounts through Mail, gmail (POP), my school (POP) and .mac
My outgoing mail server is through my wireless router which is great when i am at home but when i am out in a coffeehouse or at work, it won't send messages. Is there a way to just use a generic outgoing mail server so that I can send these messages from Mail?

How is your Mail preferences set up for outgoing? Port 25? No authentication? SSL checkbox not checked? And I assume you mean that you can send email when you are at home when your computer is affiliated to your wireless router, not that you specified 192.168.1.1 or whatever as your smtp server in Mail's setup. If your outgoing mail server is through an email account provided by your ISP, they frequently do not require authentication because they can authenticate on the fact that your IP address belongs to their pool of IP addresses -- when you are at home. But when you aren't home, then you are trying to relay mail from a "foreign" IP address through their server -- and if the mail isn't going to one of their accounts, they block those, otherwise every spammer in the universe would be relaying spam through their servers. I would try changing your outgoing mail config to port 587 with username/password authentication and SSL checkbox checked. I would try similar changes on the incoming side, SSL checked and port 993 if imap or 995 if pop -- if you leave it 143 or 110 without SSL then your incoming mail traffic, including you sending your password, is done "in the clear." The SSL settings should work whether you are at home or on the road. If they don't work, contact your email provider and ask them how to set up a common configuration that works from home and anywhere else.

Mail--outgoing server offline

Recently one of my outgoing mail servers is listed as "offline." No matter what I try I have not been able to use it to send e-mail. I've tried to delete and reinstall the mailbox, but that did not work.
Is this a Mountain Lion issue? Is there a fix.
By the way--the SMTP server for my gmail account does stay online.

I'm having same issue. Works on my old Mountain lion machine...same settings and Ipad

All Mail outgoing server are offline

All of my outgoing mail servers are claiming to be offline. The connection doctor says that they are connected to the server with no problem, but I can't send any outgoing mail. I can receive mail, but cannot respond.
please help!

Just called apple support (no wait on hold! Once again, really good customer service...) and wouldn't you know it, while I was talking to the support staff, I fixed the problem myself. Then the mail specialist got online and told me to do something similar to what I had done. Here's the fix. Try THEIRS first:
Mine: Go to finder - home -- library -- preferences.
Find the file called "com.apple.mail.plist" and drag it to the trash and empty trash. Restart mail. You will have to re-enter all your account info and all your mail on your server will have to be downloaded again. I use IMAP and everything is stored, so that wasn't a big deal for me. Once I re-entered all the account info, outgoing worked again.
THEIRS: In preferences, open a new account (use the + sign in the accounts pane in "Preferences"). Give it a different name but put in all your info. See if it works. If it does, delete the other account.
Theirs is a little safer, I guess. Make sure you back up messages, though.
Good luck.

Outgoing mail server settings disappeared

I have several email accounts and all the outgoing mail server settings disappeared. How do i restore the outgoing mail server settings using time machine. Thank you.

Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library/Mail/V2/MailData/Accounts.plist

How do I specify the gmail outgoing server if I have multiple gmail accounts in my mail? I have 2 business accounts and when I send mail from one account, it is sent from the other account and the sending email is not from the correct account.

I love my apple email and do not want to use google mail on safari. However, I have 2 gmail accounts set up on apple mail, but when I send mail from one of my gmail accounts (I choose the specific gmail account in the drop down window), it actually goes out as if it is from the other gmail account. I can't have that happen because one is my job, the other is a personal business account and unfortunately, the mail from both gmail accounts want to send through the personal business account. How do I make it send from a specific gmail account? I even tried deleting the accounts and setting them up again hoping I set it up wrong in the first place, but to no avail, it is still doing the same thing except this time I set the job account up first and then the personal business account and now everything goes from the job account! The only good thing is that the incoming messages work properly and they go into the correct inbox. Somebody please fix my outbox!

In Mail Preferences/Accounts/each GMail account, set up the SMTP Outgoing Server for each account separately, going into SMTP name/edit/Advanced and specify the Username of each account. The Outgoing servers must be two different servers, authenticated by the Username and Password of each.
Otherwise, the GMail SMTP server will change the from address to that of the account where the SMTP server was setup.
Ernie

HT1277 i have all the correct settings for my e mail but i can't send for some reason it keeps taking my outgoing server offline

i have all the correct settings for my e mail but i can't send for some reason it keeps taking my outgoing server offline can anyone help

If you can receive mail and your connection to your ISP is otherwise working, but cannot send mail, then your SMTP settings are incorrect; the SMTP server port is wrong, your SSL setting is wrong, or the username or password credentials don't match what the ISP has, or your attempted accesses are being blocked or your ISP SMTP server is offline.
And in general, don't use port 25 for your outbound mail, unless your ISP specifically requires that; these days, that port is best left to communications between mail servers and (usually) not used by any mail clients.

I am unable to send mail on my IPad because the iPad ignores the single correctly configures outgoing server and instead looks for long since deleted outgoing server which is not listed in my settings at all.

Some time ago I used to use an outgoing mail server, which I will call 'XYZ'. However I changed email providers and now have a new outgoing server which I will call 'ABC'. I tried deleting that old outgoing server when I changed email providers but had problems doing so. So what I did was completely delete all email accounts from my iPad and then reinstalled the two new email accounts from scratch, complete with the new outgoing server 'ABC'. That appeared to be successful, and I can receive email OK. Also the new server 'ABC' is the ONLY outgoing server listed in my settings on either account
However despite the new server being the only one in my settings the iPad will not send mail and shows an error message saying that the settings for the OLD server 'XYZ' are incorrect. I cannot amend or delete that server as it has already been deleted and is not listed in my settings.
It is like the iPad is somehow still remembering that old server and thinks it's the primary one. Or it's getting old server info fron iCloud or something.
My iPhone has the same two email accounts and identical settings and does not have this issue.
Any ideas, other than a complete factory reset?
Many thanks
Rob

From the Mail menu bar, select
Window ▹ Connection Doctor
Click the Show Detail button. A drawer opens. Click Check Again and post the text that appears. Anonymize any personal information before posting.

Mail outgoing server specifications disappeared

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