Mail preferences show outgoing server offline

Mail was working fine up until yesterday. Yesterday the outgoing server started to ask for the password which previously was automatic. When I typed the password it was rejected by the server.
I have 10 accounts in mail that are from different server-names but use my ISP server account as outgoing and incoming server; e.g. xxx.ispserver.jp for all accounts, I can still receive incoming mail on xxx.ispserver.jp but can't send out. Of 10 accounts the Mail preferences show 9 outgoing accounts as Outgoing Mail Server (SMPT) ispserver.jp (offline)
Also 9 of the 10 servers in the drop down list are all now showing offline in mail preferences.
Any help with this would be great, how to get the ispserver.jp (online)
Thank you

I've had the same problem several times; I am on Comcast cable. Twice, I was told by Comcast to change the port number and that worked (advanced settings under servers) for some time. The other three times, that did not solve the problem. On a hunch, I simply deleted the com.apple.mail.plist (Users - Library - Preferences) and that has worked every time. Bear in mind that you will need to start from scratch when opening Mail after that; I've made screenshots of each and every account setting window in Mail, so it's easy to copy that when needed.

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HT1277 i have all the correct settings for my e mail but i can't send for some reason it keeps taking my outgoing server offline

i have all the correct settings for my e mail but i can't send for some reason it keeps taking my outgoing server offline can anyone help

If you can receive mail and your connection to your ISP is otherwise working, but cannot send mail, then your SMTP settings are incorrect; the SMTP server port is wrong, your SSL setting is wrong, or the username or password credentials don't match what the ISP has, or your attempted accesses are being blocked or your ISP SMTP server is offline.
And in general, don't use port 25 for your outbound mail, unless your ISP specifically requires that; these days, that port is best left to communications between mail servers and (usually) not used by any mail clients.

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Hey there mikeneiris,
It sounds like you are not able to send any emails because the account is showing as offline. I recommend these steps from the following article to help you get that going again:
Mail (Mavericks): If a mailbox is offline
http://support.apple.com/kb/PH14925?viewlocale=en_US
To take an account online, click the lightning bolt icon. Or choose Mailbox > Online Status > Take [account name] Online, or Mailbox > Take All Accounts Online.
If you can’t take an account online, make sure you’re connected to the Internet. If a warning icon appears after the account name, click it for more information.
Use Connection Doctor
Some mailbox names can appear dimmed if you don’t have permission to access them, such as “public” mailboxes on a server, or if the mail server is unavailable.
Thank you for using Apple Support Communities.
All the best,
Sterling

Mail--outgoing server offline

Recently one of my outgoing mail servers is listed as "offline." No matter what I try I have not been able to use it to send e-mail. I've tried to delete and reinstall the mailbox, but that did not work.
Is this a Mountain Lion issue? Is there a fix.
By the way--the SMTP server for my gmail account does stay online.

I'm having same issue. Works on my old Mountain lion machine...same settings and Ipad

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My mail is setup to connect to Microsoft Exchange 2007 webmail and has been working fine. but over the last few days my send button is grayed out because the outgoing server will default to none. I change it back to webmail but after a few hours it will change back to none.

Having similar problems w/ Mail 4.3 Suddenly quit sending mail. Receives OK. Shows outgoing mail server as offline. Tried deleting and new setup, but same results. ISP says it sounds like software problem, and maybe Mail needs to be re-installed. Apple says it sounds like the ISP has changed some settings.

Outgoing server offline

My outgoing server always show offline on my mac even after re-setting all passwords

Hey Linaef,
Thanks for the question. I understand you are experiencing issues with your Mail account on your Mac. To isolate the issue, you can utilize the steps in this resource, along with the Connection Doctor:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
You may also wish to double check your mail settings are correct:
Apple - Support - Mail Settings Lookup
http://www.apple.com/support/mail-settings-lookup/
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Mail.app frustration - outgoing server is "none", error when saving changes

Hi,
I hope somebody can help. I can receive mail fine but cannot send. I had to make a change to my outgoing server yesterday due to a hosting changeover.
I have 2 POP3 accounts for work in Mail.app. The send button is grayed out so I can't write or reply to any mail. Checking the account settings I can see that my outgoing server is listed as "None" and the box is checked to "use only this server". The proper server is listed in the drop down menu here, and I can select it. When I change to the 2nd account or close, I am prompted to Save, Don't Save, or Cancel. When I click Save I get an error that "You already have an account named "x"." This is completely ridiculous, why could I save changes yesterday but not today?
Everything was fine with the new server settings yesterday, and until an hour ago today. Windows computers in my domain are working perfectly with the exact same settings.
While typing this I actually got the 2nd account to accept the changes, but the 1st account is still giving me an error. The settings are the same for both! What gives? Is there a preference file I can edit manually to fix this?

That has nothing to do with it. I ended up working around the problem by changing the account name.
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I have 2 Roadrunner accounts that use the same outgoing smtp server. In order for me to send email (receiving POP email is not a problem), I have to set the outgoing server for port 25, no SSL and no authentication. I can get one of the accounts to work. But, when I try to set up the 2nd roadrunner account with the same settings on the same outgoing server, I get an error from OSX mail telling me the following:
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Venom51 wrote:
I have 2 Roadrunner accounts that use the same outgoing smtp server. In order for me to send email (receiving POP email is not a problem), I have to set the outgoing server for port 25, no SSL and no authentication. I can get one of the accounts to work. But, when I try to set up the 2nd roadrunner account with the same settings on the same outgoing server, I get an error from OSX mail telling me the following:
"Could not save the changes
The servers marked with alert icons are in conflict and cannot be saved. Two servers cannot share the same address and authentication settings. Resolve the conflicts and try again."
Welcome to Apple's discussion groups.
Perhaps I'm missing something, but can't you have both accounts use the same SMTP server? If you're still trying to create the second account using the account creation wizard, I'd try giving it dummy SMTP information, then change it to use the real SMTP server once the account is created.

Clq status shows quorum server offline even though the clq service is runni

Hi,
In a 2 Node + 1 QS sun cluster 3.2 cluster, clq status is showing quorum sever offline even though the clq process is running on the quorum server. to make the quorum server online, i have to either remove and add the quorum server from cluster, or incase if there is a failure on any one of the node's both th nodes will reboot and once both joined to the cluster, I can see clq status showing quorum server online!!!
Why is the quorum server going offline automatically?
Any help would be highly appreciated
Many thanks in advance
Ushas Symon

Hi,
I asssume you mean the scqsd process is running on the QS, right?
A QS is shown as offline, it the monitor could not reach it when it last tried. This is usually due to a networking problem.
If you issue a clq status, the monitor checks again and if it can reach the QS will change its status back to online.
If this does not happen, check your logs, what kind of error message showed up.
Does clqs show on the QS show the correct information?
It is obvious, that if a node dies and the QS has been offline prior to the node death, that the other node will die as well due to lack of quorum, i.e. it has less votes than needed. You seem to have a basic networking problem or something is really wrong with your QS.
Regards
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In Mail preferences, says incoming server is blank but it's just grey

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Clq status shows quorum server offline eventhough it is online

Hi,
I am facing a problem in my cluster that when I bring all the three nodes in a cluster (2 app-nodes and one quorum server) at almost the same time, the clq status on any of the cluster nodes is showing quorum server as offline. when I do the clqs show on the quorum server, i ge the below output.
clqs show
=== Quorum Server on port 9000 ===
--- Cluster beacluster (id 0x4916625B) Reservation ---
Node ID: 1
Reservation key: 0x4916625b00000001
--- Cluster beacluster (id 0x4916625B) Registrations ---
Node ID: 1
Registration key: 0x4916625b00000001
Node ID: 2
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Hi, this is solaris cluster 3.2u1..
I got the quorum server online by
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--- Quorum Votes by Device ---
Device Name Present Possible Status
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no IDEA, what is happening...
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Ushas Symon

Mail cannot find outgoing server

Updated to lion as well as I cloud. exchange account can't send. Mine works, wife's doesn't, settings seem identical.

At the risk of repeating what you already know, I'll try to describe how to declare an SMTP server. This advice assumes that you know what settings you need to use for your SMTP server.
In Mail, pull down the Mail menu and select "Preferences..." Click on "Accounts" at the top. In the left column click on the account that you're using. Be sure that the "Account Information" tab is active. At the bottom of the panel should be an item labeled "Outfoing Mail Server (SMTP):" You should see your SMTP server there. To check its settings, pull down the SMTP server list and select "Edit Server List..." In the resulting panel select your SMTP server. Click on the "Advanced" tab. Apply the settings needed for your SMTP server. Click on "OK", then close the "Preferences" window.

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Hi DR EXM,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action
Regards,
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This is to address smtp server going offline:
troubleshooting steps:
Option 1.
- Mailbox - Take account Online
if that doesn't work...
Option 2.
- check smtp server
- Mail - Preferences - Accounts - Outgoing Mail Server (SMTP)
- remove current smtp server then add again
- take account offline then online
- quit and reopen Mac Mail
Option 3.
- delete and recreate account
Anyone experiencing the same problem? I have att.net. One email working with same smtp server. Other email setup, same att account with the same settings but smtp offline. Is this a Mac update issue? Time warner email accounts having the same problem.

Gerald Gifford wrote:
I have not been able to send via my Mac.com/Me.com account since about 5PM PDT today.
I can send and receive (at my Mac.com mailbox) using att.net and gmail.com. The same message sent from the Mac.com smpt server fails as it is never sent.
I have just been able to send mail again. It is 2222hrs., 23 May.
Jerry
Any one else having this problem?
Jerry

Gmail outgoing server issues with Apple Mail

Hi,
I'm currently running OS X 10.8.5 Mountain Lion, and trying to set up my gmail account in Apple Mail. I can recieve mail just fine, but am not able to send mail. for the outgoing server i typed "smtp.gmail.com." When i look at the Mail Connection Doctor it says that the imap incoming was able to login in and connect, as well as the smtp is succeeding with its connection to the server. However I keep getting the message that says "cannot send message using the server smtp.gmail.com"
With the connection doctor window still up, upon trying to send my letter again, an error comes up...even though the connections are still good. The error reads:
INITIATING CONNECTION May 09 13:56:22.639 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fa9146888b0
CONNECTED May 09 13:56:22.755 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
READ May 09 13:56:22.785 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
220 mx.google.com ESMTP b8sm443235igx.3 - gsmtp
WROTE May 09 13:56:22.797 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
EHLO [192.168.1.149]
READ May 09 13:56:22.830 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
250-mx.google.com at your service, [162.17.148.217]
250-SIZE 35882577
250-8BITMIME
250-STARTTLS
250-ENHANCEDSTATUSCODES
250-PIPELINING
250 CHUNKING
WROTE May 09 13:56:22.835 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
STARTTLS
READ May 09 13:56:22.868 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
220 2.0.0 Ready to start TLS
WROTE May 09 13:56:23.039 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
EHLO [192.168.1.149]
READ May 09 13:56:23.069 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
250-mx.google.com at your service, [162.17.148.217]
250-SIZE 35882577
250-8BITMIME
250-AUTH LOGIN PLAIN XOAUTH XOAUTH2 PLAIN-CLIENTTOKEN
250-ENHANCEDSTATUSCODES
250-PIPELINING
250 CHUNKING
WROTE May 09 13:56:23.073 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
MAIL FROM:<[email protected]>
READ May 09 13:56:23.105 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
530-5.5.1 Authentication Required. Learn more at
530 5.5.1 http://support.google.com/mail/bin/answer.py?answer=14257 b8sm443235igx.3 - gsmtp
WROTE May 09 13:56:23.109 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
QUIT
If anybody knows what the problem is or how to fix it, I'd be greatly appreciative. In addition, I do have this account being fed to my phone, to which it can send/receive mail just fine.
Thanks

By default Mail should enter all the correct setting for Gmail.
It's asking for authentication.
Select to Edit SMTP settings.
Select your Gmail account from the list.
Click on Advanced.
√ Use Secure Sockets Layer (SSL)
Gmail likes port 465 but Apple default to all ports.
Make sure your password is entered.
Use the Connection doctor to test your settings. You should see green lights to show your receiving and sending settings are correct. Click on Show Details if you see a red light.

Mail preferences show outgoing server offline

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