Mail preferences won't open (incomprehensible archive)
Hi there,
I've been struggling with this issue for a while and I haven't found a solution that works.
When I go to Preferences... in Mail, nothing happens. Mail is still working fine -- downloading and syncing mail from several accounts (one GMail IMAP, one Exchange and one POP), but I can't change the preferences.
When this first started happening, it was just the General pane that wouldn't open. Mail Preferences would open onto the Accounts pane (the last opened), but switching to the General settings pane wouldn't have any effect. Then I made the mistake of trying to switch to the General pane and closing preferences -- of course, next time I tried to open preferences, nothing happened at all.
I've tried trashing the com.apple.mail.plist and even the com.apple.mail.searchhistory.plist files, but this has no effect.
I do have an interesting message in the Console, which indicates that a preference file somewhere is invalid, but I can't figure out which one! I've included the error log at the end of this post, in case it's helpful for someone (I guess someone at Apple can symbolicate the log and get a stack trace, which might help). This error occurs twice each time I try to show the preferences.
I'm a reasonably experienced software developer, so please ask if you'd like any extra details to help debug this issue -- I'm happy to dig into bundles, logs and muck around in the terminal.
Thanks for your help!
Adam
19/11/2009 11:20:39 Mail[7853] * -[NSKeyedUnarchiver initForReadingWithData:]: incomprehensible archive (0x0, 0x0, 0x0, 0x0, 0x0, 0x0, 0x0, 0x0)
Stack Trace: (
2485530603,
2430852667,
2485530059,
2485530122,
2504982761,
2441334569,
2441333020,
2441332063,
2441331869,
2443277243,
2443273992,
2443196608,
2443196096,
911875,
2442428047,
2443144036,
2443143273,
2443142383,
2443136404,
2442205895,
193800,
2441539559,
2441331160,
1032370
))
I actually got this issue fixed at the Genius Bar in the London Apple Store last week -- thanks guys!
It turns out that the application bundle for Mail.app was corrupted, and the fix was to replace the app and perform a 10.5.8 Combo Update.
I do have GrowlMail installed, but it wasn't the issue in this case.
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Thank you for visiting Apple Support Communities.
Here is an article that will walk you through some troubleshooting steps for this issue. Start with the attached section in the article below.
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Hello,
i hope somebody can help me.
My mail program won't open, and says that i might have to reinstall the program.
In the message there is a big describtion of the the problem - i have pasted it below.
The message also says that i can try to reinstall the program, but how - i didn't get a disk with the MacBook.
Please help...!
Process: Mail [2257]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: ???
Build Info: Mail-1878002000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [182]
Responsible: Mail [2257]
User ID: 502
Date/Time: 2014-05-27 21:35:53.626 +0200
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 59B1B3A1-B0DC-5E79-D4CD-8ED70D3DB40F
Sleep/Wake UUID: 561A6F3E-7B2D-43C0-BDF3-A0D95818E6E4
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries, ignoring DYLD_* env vars
Dyld Error Message:
Symbol not found: _MFLogCategoryGmailDelete
Referenced from: /Applications/Mail.app/Contents/MacOS/Mail
Expected in: /System/Library/PrivateFrameworks/Mail.framework/Versions/A/Mail
in /Applications/Mail.app/Contents/MacOS/Mail
Binary Images:
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0x7fff965b8000 - 0x7fff967a9ff3 com.apple.WebKit2 (9537 - 9537.75.14) <A54F32B2-5D0D-3A1D-A1F6-FB2162BD50D1> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x7fff96911000 - 0x7fff96941fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x830B, 0x4E54344743363442384847304E532D444920
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x830B, 0x4E54344743363442384847304E532D444920
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD7500BPVT-60HXZT3, 750,16 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1Do you have Time Machine? You can select to restore Mail pre the update.
It's possible the combo updater will help but you might need to do a reinstall of Mavericks.
OS X Mavericks 10.9.3 (Update (Combo)
http://support.apple.com/kb/DL1746
Boot into Recovery Drive. Hold down Command R when restarting.
Select to Reinstall OS X. -
Mail app won't open from icon -- any ideas
Hello,
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup
Note, in 10.5 & up /Users/YourUserName/Library/Caches/Mail/ may or may not exist. -
Mail app won't open - spinning wheel of death
I use Mail with a .mac account, and for no reason that I can determine, it will no longer open. Well, it opens to the main screen, and the left hand menu shows two unread messages in the inbox, without actually displaying any messages in the main window, and the wheel of death keeps spinning without timing out (I've left it running while taking a break). The program won't respond, so I have to Force Quit. I have accessed my .mac mailbox via the internet and read and deleted recent messages. I also tried reinstalling Mail from the install disc and then running the 10.4.8 combo update. Same problem still occurs.
Here is part of the most recent Console log, if it helps, and a CrashReport for SyncServer. Any help with this would be very much appreciated. Thanks.
Mac OS X Version 10.4.8 (Build 8L127)
2007-02-13 19:03:59 +0900
2007-02-13 19:04:00.097 HPEventHandler[212]: DebugAssert: Third Party Client: ((__null) != m_lock && 0 == (*__error())) Can't create semaphore lock [/Volumes/Development/Projects/HP/MacRubens_Branch/mac-aio/core/HPEventHandler/ Sources/HPTMNotificationManager.cpp:59]
2007-02-13 19:04:01.609 SystemUIServer[201] lang is:en
2007-02-13 19:04:02.158 SyncServer[221] A Sync Server is already running on this computer, exiting process.
2007-02-13 19:04:04.486 dotMacTranslator[206] SyncServer is unavailable: exception when connecting: connection went invalid while waiting for a reply
2007-02-13 19:04:04.493 dotmacsyncclient[205] SyncServer is unavailable: exception when connecting: connection went invalid while waiting for a reply
Feb 13 19:04:04 kevin-yamaga-karns-imac-g5 crashdump[224]: SyncServer crashed
Feb 13 19:04:05 kevin-yamaga-karns-imac-g5 crashdump[224]: crash report written to: /Users/kevinyamaga-karns/Library/Logs/CrashReporter/SyncServer.crash.log
2007-02-13 19:04:26.403 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.418 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.422 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.427 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.431 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.436 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.440 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.445 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.449 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.453 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.458 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.462 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.473 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.477 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.482 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.486 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.490 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.495 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.499 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.503 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.508 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.512 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.516 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.521 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.526 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:04:26.530 SyndicationAgent[234] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 01:40:59 -800'
2007-02-13 19:19:00.283 SyncServer[240] A Sync Server is already running on this computer, exiting process.
2007-02-13 19:19:00.550 dotMacTranslator[238] SyncServer is unavailable: exception when connecting: connection went invalid while waiting for a reply
2007-02-13 19:19:00.554 dotmacsyncclient[237] SyncServer is unavailable: exception when connecting: connection went invalid while waiting for a reply
Feb 13 19:19:00 kevin-yamaga-karns-imac-g5 crashdump[241]: SyncServer crashed
Feb 13 19:19:00 kevin-yamaga-karns-imac-g5 crashdump[241]: crash report written to: /Users/kevinyamaga-karns/Library/Logs/CrashReporter/SyncServer.crash.log
2007-02-13 19:34:00.509 dotMacTranslator[243] SyncServer is unavailable: exception when connecting: connection went invalid while waiting for a reply
2007-02-13 19:34:00.514 dotmacsyncclient[242] SyncServer is unavailable: exception when connecting: connection went invalid while waiting for a reply
Feb 13 19:34:00 kevin-yamaga-karns-imac-g5 crashdump[245]: SyncServer crashed
Feb 13 19:34:00 kevin-yamaga-karns-imac-g5 crashdump[245]: crash report written to: /Users/kevinyamaga-karns/Library/Logs/CrashReporter/SyncServer.crash.log
2007-02-13 19:34:25.204 SyndicationAgent[246] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 02:20:53 -800'
2007-02-13 19:34:25.219 SyndicationAgent[246] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 02:20:53 -800'
2007-02-13 19:34:25.226 SyndicationAgent[246] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 02:20:53 -800'
2007-02-13 19:34:25.233 SyndicationAgent[246] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 02:20:53 -800'
2007-02-13 19:34:25.237 SyndicationAgent[246] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 02:20:53 -800'
2007-02-13 19:34:25.240 SyndicationAgent[246] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 02:20:53 -800'
2007-02-13 19:34:25.246 SyndicationAgent[246] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 02:20:53 -800'
2007-02-13 19:34:25.250 SyndicationAgent[246] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 02:20:53 -800'
2007-02-13 19:34:25.254 SyndicationAgent[246] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 02:20:53 -800'
2007-02-13 19:34:25.257 SyndicationAgent[246] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 02:20:53 -800'
2007-02-13 19:34:25.271 SyndicationAgent[246] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 02:20:53 -800'
2007-02-13 19:34:25.275 SyndicationAgent[246] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 02:20:53 -800'
2007-02-13 19:34:25.279 SyndicationAgent[246] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 02:20:53 -800'
2007-02-13 19:34:25.288 SyndicationAgent[246] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 02:20:53 -800'
2007-02-13 19:34:25.292 SyndicationAgent[246] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 02:20:53 -800'
2007-02-13 19:34:25.295 SyndicationAgent[246] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 02:20:53 -800'
2007-02-13 19:34:25.301 SyndicationAgent[246] WARNING: BestCalendarDateFromString - can't interpret: 'Tue 13 Feb 2007 02:20:53 -800'
Host Name: kevin-yamaga-karns-imac-g5
Date/Time: 2007-02-17 21:04:55.303 +0900
OS Version: 10.4.8 (Build 8L127)
Report Version: 4
Command: SyncServer
Path: /System/Library/Frameworks/SyncServices.framework/Resources/SyncServer.app/Cont ents/MacOS/SyncServer
Parent: dotMacTranslator [1573]
Version: 2.4 (189.2)
PID: 1576
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x002454b5
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x907e7050 _getOffsetOfRefAt + 136
1 com.apple.CoreFoundation 0x907e6dc0 __CFBinaryPlistCreateObject + 1964
2 com.apple.CoreFoundation 0x907de1e8 __CFTryParseBinaryPlist + 188
3 com.apple.CoreFoundation 0x907dddd0 _CFPropertyListCreateFromXMLData + 144
4 com.apple.Foundation 0x92963cec -[NSKeyedUnarchiver initForReadingWithData:] + 1328
5 com.apple.syncserver 0x00008fa0 0x1000 + 32672
6 com.apple.syncserver 0x00008be4 0x1000 + 31716
7 com.apple.syncserver 0x00003274 0x1000 + 8820
8 com.apple.syncserver 0x00003860 0x1000 + 10336
9 com.apple.syncserver 0x00003a94 0x1000 + 10900
10 com.apple.syncserver 0x000021f4 0x1000 + 4596
11 com.apple.syncserver 0x0000209c 0x1000 + 4252
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000907e7050 srr1: 0x100000000200f030 vrsave: 0x0000000000000000
cr: 0x24002408 xer: 0x0000000000000000 lr: 0x00000000907e6dc0 ctr: 0x0000000000000003
r0: 0x0000000000000000 r1: 0x00000000bfffe380 r2: 0x0000000000000000 r3: 0x0000000000000024
r4: 0x0000000000000000 r5: 0x0000000000000000 r6: 0x0000000000000003 r7: 0x0000000000000000
r8: 0x0000000000005924 r9: 0x0000000000000000 r10: 0x0000000000010b6c r11: 0x00000000002454b5
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x00000000bfffe8c0 r15: 0x00000000bfffe3d0
r16: 0x0000000000000001 r17: 0x0000000000000000 r18: 0x0000000000000010 r19: 0x00000000a07ba210
r20: 0x00000000bfffe8e8 r21: 0x0000000000205000 r22: 0x0000000000000000 r23: 0x00000000bfffe3d0
r24: 0x0000000000000000 r25: 0x000000000003c584 r26: 0x0000000000000004 r27: 0x0000000000000000
r28: 0x0000000000000008 r29: 0x0000000000205000 r30: 0x00000000bfffe8c0 r31: 0x00000000907e662c
Binary Images Description:
0x1000 - 0x32fff com.apple.syncserver 2.4 (189.2) /System/Library/Frameworks/SyncServices.framework/Resources/SyncServer.app/Cont ents/MacOS/SyncServer
0x8fe00000 - 0x8fe51fff dyld 45.3 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072dfff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907ba000 - 0x90893fff com.apple.CoreFoundation 6.4.6 (368.27) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908dc000 - 0x908dcfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908de000 - 0x909e0fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3a000 - 0x90abefff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90ae8000 - 0x90b5afff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b70000 - 0x90b82fff libauto.dylib /usr/lib/libauto.dylib
0x90b89000 - 0x90e60fff com.apple.CoreServices.CarbonCore 681.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec6000 - 0x90f46fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f90000 - 0x90fd1fff com.apple.CFNetwork 129.19 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe6000 - 0x90ffefff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9100e000 - 0x9108ffff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d5000 - 0x910fefff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9110f000 - 0x9111dfff libz.1.dylib /usr/lib/libz.1.dylib
0x91120000 - 0x912dbfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913da000 - 0x913e3fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ea000 - 0x91412fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91425000 - 0x91430fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91435000 - 0x9143dfff libbsm.dylib /usr/lib/libbsm.dylib
0x91441000 - 0x914bcfff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914f9000 - 0x914f9fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fb000 - 0x91533fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9154e000 - 0x9161bfff com.apple.ColorSync 4.4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91670000 - 0x91701fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x91748000 - 0x917fffff com.apple.QD 3.10.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9183c000 - 0x9189afff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918c9000 - 0x918eafff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x918fe000 - 0x91923fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x91936000 - 0x91978fff com.apple.LaunchServices 181 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x91994000 - 0x919a8fff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919b6000 - 0x919f8fff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a0e000 - 0x91ad6fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b24000 - 0x91b39fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b3e000 - 0x91b5cfff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b62000 - 0x91bd1fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91be8000 - 0x91becfff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91bee000 - 0x91c4dfff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91c52000 - 0x91c8ffff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91c96000 - 0x91caffff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91cb4000 - 0x91cb7fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91cb9000 - 0x91cb9fff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91cbb000 - 0x91da0fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91da8000 - 0x91dc7fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91e33000 - 0x91ea1fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91eac000 - 0x91f41fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x91f5b000 - 0x924e3fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x92516000 - 0x92841fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92871000 - 0x928f9fff com.apple.DesktopServices 1.3.5 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x9293a000 - 0x92b65fff com.apple.Foundation 6.4.6 (567.27) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92c83000 - 0x92d61fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92d81000 - 0x92e6ffff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92e81000 - 0x92e9ffff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92eaa000 - 0x92f04fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92f22000 - 0x92f22fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92f24000 - 0x92f38fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92f50000 - 0x92f60fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92f6c000 - 0x92f81fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92f93000 - 0x9301afff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x9302e000 - 0x93039fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x93043000 - 0x93070fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9308a000 - 0x93099fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x930a5000 - 0x9310bfff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9313c000 - 0x9318bfff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x931b9000 - 0x931d6fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x931e8000 - 0x931f5fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x931fe000 - 0x9350bfff com.apple.HIToolbox 1.4.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9365a000 - 0x93666fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x936e1000 - 0x93d14fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x940a1000 - 0x94111fff com.apple.CoreData 80 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9414a000 - 0x9420dfff com.apple.audio.toolbox.AudioToolbox 1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9425f000 - 0x9425ffff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94261000 - 0x94434fff com.apple.QuartzCore 1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9448a000 - 0x944c7fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x944cf000 - 0x9451ffff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x95d02000 - 0x95d7cfff com.apple.syncservices 2.4 (189.2) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
iMac G5 Mac OS X (10.4.8)As to the SyncServer issue, you may check the integrity of your *.plist files opening /Applications/Utilities/Terminal, typing the following command (you can copy it here and paste it in Terminal), and pressing <Return>:
plutil ~/Library/Preferences/*.plist
Alternatively, you may use Preferential Treatment to do the same.
And I’m realizing now that the *.plist file SyncServer appears to be choking on could be precisely com.apple.mail.plist, which you may re-create as follows (verify/repair the startup disk first, as suggested in my previous post):
1. If you have a .Mac account and .Mac synchronization of Mail data is enabled either in Mail > Preferences > General or in System Preferences > .Mac, disable it before proceeding.
2. Quit Mail if it’s running.
3. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to solve the problem. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
4. In the Finder, go to ~/Library/Preferences/. Locate com.apple.mail.plist and move it to the Desktop (to be deleted if this fixes the problem).
5. Open Mail. You’ll have to set up your non-.Mac accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done.
You’ll also have to re-configure most of your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
You may also need to re-install or re-enable any Mail plug-ins you have installed for Mail to recognize them.
6. As a side effect of re-creating com.apple.mail.plist, Mail might rename Outbox (which is where messages waiting to be sent are stored) to Delivered. The name of that mailbox is actually a misnomer, as it would contain messages (if any) that couldn’t be delivered for some reason. You can delete that mailbox if you wish.
7. If the problem is fixed now and .Mac synchronization of Mail data was enabled at the beginning, enable it again, go to System Preferences > .Mac > Advanced, click Reset Sync Data, and choose the appropriate options to reset the Mail data stored on the .Mac server with the data locally stored on the computer, i.e. sync data must flow from the computer to the .Mac server.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there. -
Mail suddenly won't open at all
I clicked on the stammp icon for my mac mail about 3 days ago and it won't open at all. No matter how often you click, it does nothing. If I access it through the web, it works on the web, but not straight from the icon. My ical program quit opening the same day. Any ideas about how to fix this?
Thanks!In the Finder, go to /Applications/. Can you see Mail there? Try to open it by double-clicking on it.
Verify/repair your disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
Now, take a look at the following article, in case this is a font issue:
Font Management in Mac OS X Tiger and Panther
You may also want to read the following article:
Multiple applications quit unexpectedly or fail to launch
If the above doesn't work, proceed as follows to try to identify the problem:
1. Open /Applications/Utilities/Console.
2. From the File menu, choose either Open Console Log, or Open System Log, or both, so that the Console application displays the contents of both system.log and console.log.
3. In the Finder, go to /Applications/, and try to open Mail by double-clicking on it. Look at the bottom of the Console windows for messages that might be written there as a result. They may provide some clues as to what the problem is. -
Issues, iphoto won't open after archive install.
Hi there, got issues here. Previously I had accidently deleted a very important file in private/var/ and had to do a archive install. The shop swapped out my original 500 GB and put in a 2 TB. Great, turned it on, everything looks good. However, couple things not going so well. My pro apps aren't working but thats in another thread and now, I went to open iphoto and it won't open, says:
iphoto cannot be opened because of a problem
log shows this
Process: iPhoto [2352]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: ??? (???)
Build Info: iPhotoProject-5270000~1
Code Type: X86 (Native)
Parent Process: launchd [88]
Date/Time: 2011-02-08 10:08:13.107 -0600
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 53970 sec
Crashes Since Last Report: 15
Per-App Crashes Since Last Report: 2
Anonymous UUID: CA4F49CB-7A97-494E-9653-81EDA451C528
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/iLifeFaceRecognit ion
Referenced from: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <749D24EE-54BD-D74B-D305-C13F5E6C95D8> /usr/lib/dyld
Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.21f4
Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST32000542AS, 1.82 TB
from what I can see in this is image not found, no cue what that means. Hope someone can help me out with this. ThanksNo I do have a back up Its kinda long to explain but last a little over a week ago, i delete a important file in my private/var folder and screwed up my computer. Worst part was I didn't run time machine for almost a month that way all my pics that I did bring on weren't backup up. i know this sounds careless but normally does happen like this. Anyway I had to take my imac into to get it fixed and the only way to do it without losing all my data was to do an archive and install and of course my drive was full so they had to swap it out and they put in a 2 TB and ya, so now I am where I am at. Everything is here but got pro app and iphoto issues. I guess worst case scenario if something does go wrong on the install I kinda do have a back up as the old drive can be put into a enclosure and used as a HD but I guess it is a bootable drive so I don't know if it would mount properly. Thanks for you help though/ Really Appreciate it.
Nat -
Mail program won't open when clicking link in safari
When I click on a "contact us" mail to link in safari, a new tab opens with top sites.Mail application never opens. In mail preferences , Mail is set to default. I am using maverick 10.9.2 and safari 7.0.3. It used to work.
Thanks!!!!
ShelleyFrom the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit. -
Mail application won't open on MacBook Pro
My Apple mail won't open. Console says it's crashing due to a segmentation fault. This happened after installing a system update. Any Ideas?
Disconnect all devices from the computer then do the following:
Boot up from your Snow Leopard Install DVD while holding down the "c" key.
Select the language you wish to use, and then choose "Disk Utility" from the menu bar.
Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the "repair disk" button in the right hand section of the window.
Once this process has been completed restart your computer and repair permissions directly from Disk Utility.
====================
If Disk Utility is unable to complete the repair, you will need to use a stronger 3rd party utility like DiskWarrior, Techtool PRO (not Deluxe) or Drive Genius.
=====================
If Mail is working correctly, eject the DVD.
If Mail is not working, boot up from the system DVD again but this time run Apple Hardware Test and report back any errors if any. -
"Accounts" in "System Preferences" won't open
I am trying to access the "Accounts" window in "System Preferences", but it won't open.
I am getting two messages:
"To use the "Accounts" preferences pane, System Preferences must quit and reopen."
I clicked on "Ok"
*Preferences Error*
Could not load Accounts preference pane.
I have restarted and shut down my MBP to see if that helped. Didn't work. What am I suppose to do?I have the same issue and I have tried everything. I really would love to resolve this System preference error as well! It will take me forever to reload all of my pro apps and even longer to restore my user settings. This almost makes backing up your data impossible if re-installing is the last option. I've tried restarted in safe mood. Trying different admin rights, trying to extract the corrupt files using pacifist, repairing disk, I've had this issue for months and I have had no luck with finding solution. Any one for more solution ideas?
I also came across this with working with Apple Remote Desktop! -
E-mail program won't open PDF attachments automatically with Adobe Reader
When I get e-mail with PDF attachment I get a message saying I must open only from trustworthy source. Then I click it open, but it won't open. So I click save, and it is saved to desktop where I can then open it with Adobe Reader. I prefer that Outlook automatically opens it with Adobe Reader when I click it just once. I have updated Adobe Reader from 9.0 to 9.3.2, and it still won't work,
I have had the exact same problem, i use windows mail because my computer was unable to run outlook for a reason i can't remember and this is dead-set exactly the process i go through constantly. I have unistalled/reinstalled adobe multiple times.
Emily -
Mail crashes/won't open after installing 10.5.7
After installing the 10.5.7 update my mail is crashing when opening?
Hello G6:
Welcome to Apple discussions.
Permission repair probably will do nothing (it will not hurt, however).
The first thing I would do is download the combo OS X 10.5.7 updter and apply it.
If that does not help, rebuild the mailbox(s).
If that does not help, trash the preference file (com.apple.mail.plist) and restart.
Barry
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