Mail preferences ...

Hi,
The «Deleted messages» mailboxes are very confusing. They don't seem to work the «Apple easy and intuitive way».
I am trying to understand what is the difference between 2 configurations in Mail's account preferences. What is the difference between unchecking both options (see the picture below) or only checking the first one «Place deleted message in the thrash» ?
In Mail the Trash mailbox includes two folders: «On my Mac» and «Videotron». Both seem the save the deleted files on my Mac anyway. If only the first one is checked, the deleted messages are stored in the «Videotron» folder, and if both are unchecked, the are saved to the «On my Mac» folder
Also if you have a look to the Mail's browser (the 2nd picture below) it gets even more complicated. You will find 4 different Trash folder. I have been trying to make sense about all these Trash and Deleted folders ... I was not really able to clear this up.
Can somebody help me with those 2 problems ?
Best regards.

If you are right with the second option that it does not affect what is deleted from my computer, I would be left with only 7 days of deleted messages on the server, not for a month or 2 as I want. But that could do it, since the need to access deleted emails concerns mostly new deleted messages and because all deleted messages would still be on my computer. But I doubt that I is possible.
Yes, you have to check it with your mail server. I can only tell you what I observed in my accounts.
The manual is rather ambiguous:
Delete a message
Move the pointer over the message header in the preview, and then click the Delete icon that appears. Or select a message in the list, and then click the Delete icon in the Mail toolbar.
Deleted messages remain in the Trash mailbox on your Mac or on the mail server until they are permanently erased. Messages that are deleted from mailboxes you created on your Mac are moved to the On My Mac mailbox, located in the Trash mailbox.
HideSet where to store deleted messages
Choose Mail > Preferences, click Accounts, and then select an account. Click Mailbox Behaviors and in the Trash section, select where you want to store deleted messages until they are permanently erased.
If you deselect all options for an account, deleted messages remain in their original location and are shown dimmed or are hidden. To show or hide deleted messages, choose View > Show Deleted Messages or View > Hide Deleted Messages.
ShowPermanently erase messages
You can retrieve deleted messages if you haven’t emptied your Trash mailbox or rebuilt your mailbox since deleting the messages, or if Mail hasn’t permanently erased the deleted messages. Just drag the deleted messages to another mailbox.

Similar Messages

Unable to open Mail Preferences, can't remove/add accounts.

Sorry I posted this under Tiger discussions as well, but it wasn't my intention. I am running Leopard now:
- I upgraded to Leopard today. My mail application that I have been using all along has been Entourage, but decided to switch to Mail.
- Setup walked me through and I configured another account (besides the .mac account created automatically).
- I wanted to change settings of the newly configured account, but when I go to Mail->Preferences... NOTHING HAPPENS!
- Tried reinstalling Mail from CD. Tried rebooting MAC. Tried removing and reinstalling again... nothing!
So I can't open Mail Preferences to modify existing accounts. What can I do?

Ernie,
Thanks again.
This is strange indeed! I can not do what you suggested. We must not be on the same page.
When I select the Mail pull down menu right under "About Mail" is the "Preferences" item. There are a series of periods behind it which usually indicates more options when the item is selected or highlighted. In this case nothing happens until it is selected at which you are taken to a "general" screen full of items with scroll through lists to select from. Accounts is not an item. Holding down the option key doesn't change the results at any point I tried.
My Mail version is 3.0 (912.1/912).
I may have to give up on Mail and go back to Entourage or thunderbird.
Dan

How do I add another e-mail address to my mail preferences?

How do I add another e-mail address to my mail preferences?

Mail > Preferneces > Accounts > click + on bottom left

I am unable to send mail-in mail preferences at accounts page I am unable to type in the incoming mail server

On my mac pro I have lost the abillity the send mail--no a probllem on my desk top Mac.
In mail at preferances --the Accountstab -on the macpro 'incoming mail server ' is blank and I can't type in to the box with the sever name.
Help please

You need to open Mail>Preferences>Accounts>click on "Accounts Information" over to the upper right in the window>click on the drop down list button at the right of "Outgoing Mail Server (SMTP)" line> click on "Edit SMTP Server List">click on fIrst "Account Information" and then "Advanced", filling in each of the information fields with info that your ISP provides you with>click on "OK" button>click on the drop down list button at the right of "Outgoing Mail Server (SMTP)" line>click on the correct SMTP Server in the list for that Account to select it.
Hope this helps

Error message says error writing Mail preferences

There’s a discussion about the very same problem I’m having at <http://discussions.apple.com/thread.jspa?messageID=2047886&#2047886> about Mail not being able to save preferences... or at least a message pops up each time despite the fact that the preferences are saved. Annoying, really. I’ve followed all the steps suggested in the above thread, including terminal commands and repairing of permissions. However, the problem didn’t go away. Unfortunately, the thread above was closed (without being answered), so I had to open a new post. Here’s a description of the problem as stated in the above thread... and the problem occurs exactly like that on my Powerbook running 10.4.7.
**** Original question follows ***
At some point in time, I suddenly began having the problem of every time I close my Mail preferences window, I get an error message stating, "Error Saving Preferences - Writing your preferences to disk has failed. Your preferences may not have been saved. The permissions on ~/Library/Preferences may be wrong or your disk may be full."
My hard disk has many GB free, and I still keep getting the error message after repairing permissions.
I ran a test of changing a couple of prefs, then quitting Mail and relaunching, and my changes stuck.
But some prefs such as changes to signatures won't stick (although they never did, so the latter may be unrelated to my current problem).
In any event, it's disconcerting that I keep getting the error message.
Anyone know what's up? Is there a fix?

The preference file may be corrupt.
Try the following:
Quit the Mail.app first and using the Finder, go to Home > Library > Mail. Copy the Mail folder and place the copy on the Desktop for backup purposes.
Using the Finder, go to Home > Library > Preferences > com.apple.mail.plist. Move the com.apple.mail.plist file to the Desktop.
Note: Moving the com.apple.mail.plist file out of the Preferences folder will require re-entering all email account information when re-launching Mail.
The only exception to this is if you have a .Mac account and/or you created an email account as part of the original computer setup assistant used when first turning on the computer after it was purchased which will be re-created automatically.
Launch Mail and decline the prompt to import mailboxes. After re-entering all email account information, the Mail.app should rediscover the existing account named folders and mailbox files at Home > Library > Mail.
After confirming all mailboxes were successfully rediscovered, you can delete the copy of the Mail folder and old com.apple.mail.plist file from the Desktop.
Test if this resolves the problem.
My hard disk has many GB free, and I still keep getting the error
message after repairing permissions.
What is your hard drive capacity and available free space?

Mail Preferences Disappeared

Mail was working just fine all day. My wife tries to reply to a message received earlier and gets the following error message:
"This message could not be delivered and will remain in your Outbox until it can be delivered.
Verify that you have addressed this message correctly. Check your SMTP server settings in Mail Preferences and verify any advanced settings with your system administrator."
I go to Mail->Preferences and the only Preference pane I get is for Junk Mail. General, Accounts, Fonts and Colors, Viewing, Composing, Signatures, Rules are all missing. Can't very well verify the SMTP server settings if the Preference pane isn't there.
My Inbox looks OK and I have received one message since this all started. I can read the contents and was able to empty the Junk Mail and Deleted Messages mailboxes. File sizes in Users->xxx->Library->Mail all are the right size and appear intact.
I've tried a reboot and a complete system shutdown (including power disconnect), but Mail Preferences are still missing. There's nothing in the Trash that looks fishy. I've tried a couple of test messages back to my own e-mail account and got the same error message.
Is there a way to reinstall only the Mail app? Is there some way to find/verify that the Mail Preferences exist?
Need help, here. This is weird-and-a-half. First time in 20 years on Mac that I've seen anything like this.
Dual 2 Ghz G5 Mac OS X (10.4.3)
Dual 2 Ghz G5 Mac OS X (10.4.3)

OK, I found the answer in a reply to another question. The pill-shaped buton in the upper right corner of the Junk Mail Preference pane retrieved the rest of the Preferences and I was able to check my SMTP Server settings, which were correct. My test messages also came through this morning, leading me to believe that my ISP had a problem on their end, which was subesequently corrected.
My habit has always been to close any Preferences window while in the "Show All" mode, so I didn't think to check that first.
Dual 2 Ghz G5 Mac OS X (10.4.3)

I want to forward a message with the default headers included, but can't seem to set my mail preferences to include the headers when forwarding, just the original message ends up in the forwarded message and not the headers?

I want to forward a message with the default headers included, but can’t seem to set my mail preferences to include the headers when forwarding, just the original message ends up in the forwarded message and not the headers? What I'm trying to do is report SPAM and add headers to a spam message to forward to sites that go after the spammers.

Did you check the article and the add-on mentioned there?

Mail preferences has disappeared how do I get it back

A couple of days ago my mail went crazy and most things suddenly dumped themselves in Junk. I spent some time sorting it out and adding a lot of rules. Yesterday I found I had missed a couple and wanted to add a rule or edit an existing one. Click on Mail Preferences and nothing happens. Was busy, went away, forgot about it. Tried gain today. Nothing. Checked other Preferences eg Safari, Excel. They're there. What do I do now?

Hey MingtheSiarmese,
Thanks for the question. Let’s try quitting the Mail application and restarting your computer. If you have trouble quitting the application, see this article for information on how to Force Quit:
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/HT3411
Thanks,
Matt M.

Error message when changing Mail preferences

Whenever I change anything in the Preferences of Mail 2.0.8 even just opening the preferences and then closing them, I get an error message that says "Error Saving Preferences" " Writing your preferences to disk has failed. Your preferences may not have been saved. The permissions on ~/Library/Preferences may be wrong or your disk may be full." However, the change seems to have been made anyway as the expected new behavior occurs. The disk isn't full (haven't had it long enough!) and I don't know what to do about the preferences.
Is there anything I can do to find out what might be wrong BEFORE something horrible happens? Tomorrow is back up day. Should I change anything before I do it?
10.4.6
Mac Mini Intel Core Duo Mac OS X (10.4.6) 1 gig RAM

This particular issue is still a mystery to me. In the rare cases when I've seen it reported, none of the suggestions that one would expect should work did.
Open /Applications/Utilities/Terminal and type the following commands -- you can copy them here, one at a time, and paste them in Terminal to avoid having to manually type them:
ls -ld ~/Library/Preferences
ls -l ~/Library/Preferences/com.apple.mail.plist
What do they say?
If you want to try re-creating the preferences file, be sure to do it properly, i.e.:
1. Quit Mail.
2. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
3. In the Finder, go to ~/Library/Preferences/. Locate the com.apple.mail.plist file and move it to the Desktop (to be deleted if this fixes the problem).
You'll have to set up your non-Mac accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don't. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done.
You'll also have to re-configure most of your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it's enabled.
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder. You can easily locate any of the folders referred to in this post by copying the file path here, doing Go > Go to Folder in the Finder, and pasting the file path there.

I am trying to set up e-mail on a second user account but mail preferences is grayed out. I have looked at some posts which indicate it could be corrupt file and say to deletee .plist but I cannot find that at all. Any suggestions?

I am trying to set up a Mail account for a second user. I have made the user account but when I try to set up Mail, it fails as if the password or e-mail is incorrect but I know it is correct. When I try to go to Mail preferences, it is grayed out. Any suggestions?

1. If you haven't tried this already, just delete the user account entirely, and then try setting it up again.
2. To find the permissions file:
     a. hold down the option key
     b. go to the Go menu in the finder
     c. scroll down to Library and open it
     d. in Library, go to Containers/com.apple.mail/Data/Library/Preferences
     e. drag it to the trash and restart.
3. if that doesn't work, go to Applications/Utilities/Keychain Access. In the Keychain Access menu, do Keychain First Aid, and repair.
This should keep you busy for a while.

An error occurred while updating mail preferences

Hi guys, i get this error "An error occurred while updating mail preferences" when try to enable vacation message in uwc.....any idea? is a hosted domain uwc...

hi jay,
mmp 2005q1 patched 118207-42
uwc 2005q1 patched 118540-21
there is 2 ldap servers running master replica
but when i tried on MMP's Messenger Express (webmail), i managed to do it, but not able when using uwc. ( anyway, Messager Express is not using since there is uwc)

ICloud not listed in Edit smpt in Mail preferences

Hi all-I have been having issues with Mail lately. I am running Mavericks (latest version) and Mail is 7.3.
First it keeps asking me for my password. I have lost count the number of times I have reentered it! But it keeps on asking. I enter the password in the popup window that says the iCloud password is incorrect. Sometimes it accepts it and the mail downloads but other times it doesn't.
The other issue is that in Mail Preferences if I go to Edit smpt settings iCloud is not listed. Comcast is but not iCloud. It's listed on the first screen of Mail Preferences.
The other question I have is the Incoming Mail Server-it says (in faint letters, not highlighted) p01-imap.mail.me.com. Is this what it should say? Out going is iCloud (iCloud). No TLS Certificate. Under the Advanced tab it says authentication if Password. Again, iCloud is not listed on this screen.
I wasn't aware that I changed anything. I did do the 2 step verification for iCloud today but the password issue has been going on for over a week. Looking forward to getting this mess straightened out! Judy

Back up all data before proceeding.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select
          Change Settings for Keychain "login"
In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
          Keychain Access ▹ Preferences ▹ First Aid
If the box marked
          Keep login keychain unlocked
is not checked, check it.
Select
          Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain. Quit Keychain Access.

No Mail Preferences Need to Look at My Account Settings

Ok - Someone got my email password and I had to call my email company. They had me change my password. But now I cannot send mail. I can receive it. And all my other email address are working. Something happened with my mail awhile ago where when I click on mail preferences the only thing that comes up is a box with rules. I don't know how to fix this. I have tried everything that I can think of. I have browsed through here, but I am not too familiar with this new OSX mac stuff. So if anyone can help me I would really appreciate it. Oh, maybe this will help you too, I downloaded Eudora, a mac email program (cause there are no mail programs out there for us mac lovers) and I set this up. I am still getting the same problem, I cannot send emails. Which leads me to believe there is something I am missing.

When you have opened Preferences (which isn't giving you any choices), still with Preferences pane open the next thing to do is to go back up to the top menu bar click on View
and from that will be a choice Show Toolbar (in preferences)
After doing that you should once again have General, Accounts, Junk Mail, Fonts and colours, Viewing, Composing, signature, Rules.
You are only seeing Rules, because the toolbar is not showing.

Setting up gmail in mail preference - imac

Hi. I want to setup gmail in mail but cant get it right. My son also tri and now the settings in mail preference is a mixed. Is there someone who can take me through this. I will appreciate it. Please

http://email.about.com/od/macosxmailtips/qt/et_gmailosxmail.htm
or
http://gigaom.com/apple/setting-up-mail-to-access-your-gmail-account/
more hits and if you want youtube videos showing you how follow the google search I did on your behalf
https://www.google.dk/search?source=ig&hl=en&rlz=1G1TSEH_ENDK367&q=setup+gmail+o n+mac&oq=setup+gmail+&gs_l=igoogle.3.8.0l10.271786.274188.0.277204.12.8.0.4.4.0. 306.722.7j3-1.8.0...0.0...1ac.1.toyk6WunUg0

Trying to open mail preferences in OS X 10.8.2 blocks mail application.

I'm currently working with OS X 10.8.2. Mail seems to work properly, but when I try to open mail preferences but nothing happens. I can only see the "rainbow wheel" and mail is blocked. I can only force mail's shutdown. Other applications wprks properly.
Could anybody help me? Tx a lot. Riccardo.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Mail preferences question

question... my ex wife has somehow accessed my email acct. on my daughters macbook. I did some spec work for playboy mag and she is claiming that i did it on my daughters mac.She claims that when the mail application is launched my emails all appear. She claims she cannot delete my emails because she needs an administrator to do so, which she claims I am. I believe that in mail preferences it is easy to delete an account without the use of an admins password. Is that correct. I believe that she is using 10.5

Though this really is the Mail section of Tiger Discussions, isn't there a separate section in your Mail Preferences (up in that menu bar where you found "General") labelled "Accounts"?
In Tiger Mail>Preferences, there are several menus in Prefs...General/Accounts/Junk/Fonts...etc.
Are you saying that "Accounts" is not a menu choice in your Panther's prefs?

Mail preferences ...

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