Mail problem- can't receive email

Hi-
We have two email accounts (through Comcast) and all of a sudden, only one account has the spinning wheel of endlessness, like it's trying to retrieve mail but never stops. The other account is fine. Both accounts can send mail successfully, and if we go on Comcast's webmail access, we can see the new mail that is not making it to the Mail program. Also, we have to Force Quit Mail. I called Comcast, and they had us change some server port numbers, but that didn't help, and then they referred us to you. Please help.

Hi RivaPhoto, and a warm welcome to the forums!
Quit Mail.
First, Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move the following folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.

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